How-to guides

• 1: Instant Backup
• 2: Restore
• 3: Using Backup Agent
• 4: Install Backup Agent
• 5: Use Replication

1 - Instant Backup

You can perform an immediate backup at the current time on a generated backup regardless of any schedule settings. You can perform the operation on the Backup Details page.

Instant Backup

You can create a backup of the current point in time immediately. To perform an immediate backup, follow these steps.

1. Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
2. On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
3. Backup List page, click the resource to perform the backup. You will be taken to the Backup Details page.
4. Click the Instant Backup button. The Instant Backup popup opens.
5. Click the Confirm button. It will perform a backup immediately.
6. Click the Backup History page. Navigate to the Backup History page.
7. Check the ongoing backup.

2 - Restore

You can perform a restore using the generated backup as the restore target (backup copy). You can perform tasks on the Backup recovery target page.

Recover VM Image

You can restore using the backup copy intended for recovery.

To recover, follow the steps below.

1. Click the All Services > Storage > Backup menu. 1. Go to the Service Home page of Backup.

2. On the Service Home page, click the Backup menu. 2. Go to the Backup List page.

3. Backup List page, click the resource to perform the restore. 3. Backup Details page is accessed.

4. Click the Recovery Target page. 4. Navigate to the Backup recovery target page.

5. After checking the Schedule and Backup time, click the More button of the target you want to recover.

6. Click the Restore button. 6. Backup Recovery The popup window opens.

7. After reviewing the recovery information, enter the required information.

   Category	Required status	Detailed description
   Recovery information	-	Backup Basic Information: Backup Name, Backup Target, Backup Type, Backup Date/Time, Schedule Name
   Recovery location	Essential	For remote backups, select the recovery location (target server or backup location).
   Recovery server name	Essential	Enter the recovery server name using English letters, numbers, spaces, and special characters (-_) within 63 characters
   Server type	Essential	Set the server type
   Network Settings	Essential	Set the network of the recovery server When recovering to the same location as the backup target server: no configuration needed When recovering to a different location from the backup target server: need to configure the recovery server’s VPC, standard Subnet, and local Subnet information
   Security Group	Select	Configure Security Group for required access Select button can be clicked to choose the recovery server’s Security Group If the Security Group is not configured, all connections will be blocked

   Table. VM Image recovery items

8. After reviewing the entered information, click Confirm.

9. Click the Recovery History page. 9. Navigate to the Backup Recovery History page.

10. Check the ongoing recovery tasks.

Filesystem Restore

You can recover by using the backup copy to be restored.

1. All Services > Storage > Backup Click the menu. 1. Go to the Service Home page of Backup.
2. On the Service Home page, click the Backup menu. 2. Navigate to the Backup list page.
3. On the Backup List page, click the resource to recover. 3. Navigate to the Backup Details page.
4. Click the Recovery Target page. Backup 복구 대상 페이지로 이동합니다. 스케줄과 Backup 일시를 확인 후 복구하고자 하는 대상의 더보기 버튼을 클릭하세요. 복구 버튼을 클릭하세요. Backup 복구 팝업창이 열립니다. Backup 대상과 Backup 일시 등을 확인하세요.
5. Click the Select Server button for the recovery target item. 8. Server Selection popup window opens.
6. After selecting the server, click Confirm.
   • Only servers that have been configured as Backup Agents can be selected among the servers created in the backup storage location.
   • Only servers that use the same Backup Master and OS as the backup target server can be selected.
7. Filesystem Check the Filesystem to recover from the list at the bottom of the item, then enter the recovery location.
   • If you enter the same ‘Backup target server name’ in the top-level recovery location, the entire filesystem will be restored (e.g., source location: servername, recovery location: servername)
   • Enter the exact name of the filesystem currently used on the OS.
   • When /dev/zero or /dev/null is input, recovery is impossible.
   • Recovery is impossible when the following special characters are included, depending on the operating system.
     • Linux: : * < > |
     • Windows: / ? * < > |
   • When Overwrite is selected, files with the same type and name are overwritten. * If you do not select it, the file will be excluded from recovery.
8. After reviewing the entered information, click Confirm.
9. Click the Recovery History page. 12. Navigate to the Backup Recovery History page.
10. Check the ongoing recovery tasks.

3 - Using Backup Agent

Users can create and manage the Agent required to use Filesystem backup in the Backup service.

Create Backup Agent

You can create and use the Backup Agent service in the Samsung Cloud Platform Console.

To create a Backup Agent, follow the steps below.

1. Click the All Services > Storage > Backup menu. 1. Go to the Service Home page of Backup.

2. On the Service Home page, click the Backup Agent menu. 2. Navigate to the Backup Agent list page.

3. On the Backup Agent List page, click the Create Service button. You will be taken to the Create Backup Agent page.

4. On the Backup Agent Creation page, enter the information required to create the service.

   • In the Service Information Input area, enter or select the required information.

     Category	Required	Detailed description
     Availability Zone	Essential	Select Availability Zone location
     Target server	Required	Click the Select button to choose the server for creating a Backup Agent Virtual Server: 1 unit, GPU Server: 1 unit, Bare Metal Server: up to 100 units
     Subnet	Required	Set Backup IP and Port information to be created in the Subnet General Subnet Name: Select one General Subnet created in the VPC connected to the Target Server Target Server is selected when it is a Virtual Server or GPU Server IP: Enter within the 192.168.10.0/24 range

     Table. Backup Agent Service Information Input Items
   • In the Additional Information Input area, enter or select the required information.

     Category	Required status	Detailed description
     tag	Select	Add tag Up to 50 per resource can be added After clicking the Add tag button, enter or select Key, Value values

     Table. Backup service additional information input fields

5. Summary Check the detailed information generated in the panel, and click the Done button.

6. When the popup notifying creation opens, click the Confirm button.

   • When creation is complete, check the created resources on the Backup Agent List page.

Backup Agent Check detailed information

The Backup Agent service can view and edit the full resource list and detailed information. Backup Agent Details page consists of Details, Tags, Job History tabs.

To view detailed information about the Backup Agent service, follow these steps.

1. Click the All Services > Storage > Backup menu. 1. Go to the Service Home page of Backup.
2. On the Service Home page, click the Backup Agent menu. 2. Go to the Backup Agent List page.
3. On the Backup Agent List page, click the resource you want to view detailed information for. 3. Go to the Backup Agent Details page.
   • The Backup Agent Details page displays status information and additional feature information, and consists of Details, Tags, Job History tabs.

     Category	Detailed description
     Backup Agent status	Backup Agent status information Creating: In progress Available: Creation completed Deleting: Service termination in progress Error: Abnormal state
     Service cancellation	Button to cancel the service

     Table. Status information and additional features

Detailed Information

Backup Agent 목록 페이지에서 선택한 자원의 상세 정보를 확인하고, 필요한 경우 정보를 수정할 수 있습니다.

태그 {#tag}

Backup Agent 목록 페이지에서 선택한 자원의 태그 정보를 확인하고, 추가하거나 변경 또는 삭제할 수 있습니다.

작업 이력 {#job}

Backup Agent 목록 페이지에서 선택한 자원의 작업 이력을 확인할 수 있습니다.

Backup Agent 해지하기 {#terminate} 사용하지 않는 Backup Agent를 해지할 수 있습니다.

To cancel the Backup Agent, follow these steps.

1. All Services > Storage > Backup menu, click it. 1. Go to the Service Home page of Backup.
2. On the Service Home page, click the Backup Agent menu. 2. Go to the Backup Agent list page.
3. Backup Agent List On the page, select the resource to cancel and click the Cancel Service button.
4. After the termination is complete, check on the Backup Agent List page whether the resource has been terminated.

4 - Install Backup Agent

To use an Agent-based backup, you must access the target server and install the Backup Agent. After installing the Backup Agent, register a backup through the Backup service.

Pre‑setup work

To install the Backup Agent, we check the installation space, download the Backup Agent file, verify Backup Master/Agent information, and perform other preparatory tasks.

Check Backup Agent installation space

The required storage for installing the Backup Agent is as follows.

Download Backup Agent installation file

To download the Backup Agent installation file, follow these steps.

1. All Services > Storage > Backup Click the menu. 1. Go to the Service Home page of Backup.
2. On the Service Home page, click the Backup Agent menu. 2. Go to the Backup Agent list page.
3. On the Backup Agent List page, click the resource to view detailed information. 3. Go to the Backup Agent Details page.
4. After checking the installation file URL, go to that URL. 4. You can download the Backup Agent installation file.

Linux OS

If you are using Linux OS, refer to the following example and enter the command.

# cd [다운로드할 위치]
# curl -O 설치파일 → 설치 파일에 복사한 설치 파일 다운로드 URL을 넣어주세요.

Windows OS

If you are using Windows OS, you can download using a web browser or Windows PowerShell.

When using an internet browser

After launching the web browser, enter the copied installation file download URL into the address bar. After navigating to the download screen, the download will start.

When using Windows PowerShell

1. Right-click the Windows Start icon and run Command Prompt (Admin).
2. Run Windows PowerShell in administrator mode.
3. Please enter the command by referring to the following example.

# wget "다운로드 URL" -OutFile "저장할 파일명"

Check Backup Master and Agent information

To install the Backup Agent, you need the Backup Master and Agent information for routing configuration and host file registration. Backup Agent Details on the page, check the Backup Master IP, Backup IP, Gateway information. Please refer to View detailed information of Backup Agent.

Setting up Security Group (Linux/Window)

If it is a backup of a Virtual Server or GPU Server, you must configure the Security Group to communicate with the Backup Master. To set up a Security Group, check the backup information on the Backup Agent Details page and register it in the Security Group attached to the Server.

• IP: Backup Master IP
• Inbound / Outboud / (TCP) 1556, 13724 port
• Action: allow the connection

Register Backup Master information in the hosts file

To register Backup Master information in the hosts file, follow these steps.

1. Open the host file using a file editing tool.
   • Linux operating system: /etc/hosts
   • Windows operating system: C:\Windows\System32\drivers\etc\hosts
2. Open the hosts file and register the Backup Master and Backup Agent information (IP, name).
   • You must append .scpbackup after the Backup Agent name as shown in the following example.

   10.252.8.4 takre1p1bkm1
   10.252.25.4 agent_tgdrhw.scpbackup
   

Adding a port for Backup Agent (when using Windows firewall)

If you are using the Windows firewall, you must add the Backup Agent port for communicating with the Backup Master to the Windows firewall.

The ports and settings to add to the Windows firewall are as follows.

• Inbound Rule: (TCP) 1556, 13724 port
• Action: allow the connection
• Profile: select all domain, private, public

Configure routing for communication with Backup Master

To communicate with the Backup Master, you must configure routing in the operating system.

Linux OS - CentOS/RHEL

Linux OS - To configure routing on CentOS/RHEL, follow the steps below.

1. Use the following command to check the backup network Interface information.
   • ip a
   • bash /usr/local/bin/ip.sh

2. Set up routing using the nmcli command.

   # nmcli connection
   NAME                    UUID                 TYPE         DEVICE
   System eth0             abcdefghijklmnop     ethernet     eth0
   Wired connection 1      cdefghijklmnopqr     ethernet     eth1
   
   # nmcli con mod "Wired connection 1" +ipv4.routes "10.242.8.0/24 10.242.25.1"
   # nmcli device reapply eth1
   Connection successfully reapplied to device 'eth1'.
   

3. Verify that the routing configuration has been applied correctly.

   # telnet [Backup Master명] 1556
   

Linux OS - ubuntu

Linux OS - To set up routing on Ubuntu, follow these steps.

1. Use the following command to check the backup network Interface information.
   • ip a
   • bash /usr/local/bin/ip.sh

2. Open the 50-cloud-init.yaml file and configure routing.

   # vi /etc/netplan/50-cloud-init.yaml (기존 내용에 routes 내용 추가)
     network:
     bonds:
     ...................... 생략
     ethernets:
     ...................... 생략
     vlans:
     bond.srv.100:
     addresses:
     ...................... 생략
     routes:
     - to:10.252.8.0/24
     via:10.252.25.1
     # netplan apply
   

3. Verify that the routing configuration has been applied correctly.

   # telnet [Backup Master명] 1556
   

Windows OS

To set up routing in Windows OS, follow these steps.

1. Right-click the Windows Start icon and run Command Prompt (Admin).
2. Run Windows PowerShell in administrator mode.
3. Use the ipconfig and Get‑NetAdapter commands to verify the backup network interface index (ifindex) settings.

   # ipconfig /all → Agent IP에 할당된 interface name을 확인하세요.
   # Get-NetAdapter → 위에서 확인한 interface name 참고해 interface index를 확인하세요.
   

4. Set up routing using the NetRoute command.

   # Get-NetRoute -ifindex 100
   # New-NetRoute -ifIndex 100 -DestinationPrefix 10.252.8.0/24 -NextHop 10.252.25.1
   

5. Verify that the routing configuration has been applied correctly.

   # telnet [Backup Master명] 1556
   

Check whether the package is installed (when using RHEL 8)

If you are using RHEL 8, the libnsl package must be installed to install the Backup Agent.

• Use the following command to check whether the libnsl package is installed.

  # rpm -qa | grep libnsl
  

• If the libnsl package is not installed, install the package using the following command.

  # yum install libnsl
  

Install Backup Agent

Install the Backup Agent appropriate for the operating system.

Linux OS

Follow the steps below to install the Backup Agent on Linux OS.

1. After moving to the directory where the Backup Agent 10.1.1 installation file was extracted, change the permissions of the installation-related files.

   # chmod 755 installs
   # chmod –R 755 NBClients
   

2. Run ./install.
   • [root@bkclientlin ~]# ./install
3. After the install description, when confirming whether to proceed with the installation, enter y and press the Enter key.

   Do you wish to continue? [y,n] (y) y
   

4. When checking the installation progress status of Software on the client, enter y and press the Enter key.

   Do you want to install the ~~~~~~~~~~~~ software for this client? [y,n] (y) y
   

5. When checking the Backup master server name, enter Backup Master name and press the Enter key.

   Enter the name of the ~~~~~~ master server : bkmaster 
   

6. When checking the client server configuration name, enter n and then input the Agent information.
   • Agent information input required: Backup Agent name.scpbackup (e.g., agent_tgdrhw.scpbackup)

   Would you like to use "bkclientlin" as the configured
   name of the ~~~~~~~ client? [y,n] (y) n
   agent_tgdrhw.scpbackup
   

7. Check the Master Server information and, if there are no issues, enter y.

   Master server [bkmaster] reports the following CA Certificate fingerprints:
   SHA-256 Fingerprint: [BB:38:~~~~~~~~]
   SHA-1 Fingerpritn: [0D:E6:~~~~~~~]
   
   Is this correct [y,n] y
   
   ...
   Primary server [s-krw1a-dp-bk-msa] reports the following CA Certificate fingerprints:
   SHA-256 Fingerprint: [A0:C2:70:CA:4A:DA:DA:AF:6E:04:5D:87:38:B1:F0:89:A6:9A:7A:7B:F3:49:D8:5D:A9:9F:DD:55:70:4C:62:DB],
   SHA-1 Fingerprint: [4B:05:C3:21:8B:95:27:A5:5E:B7:D3:72:85:36:5B:CA:6F:18:BA:76].
   
   Is this correct? [y,n] y
   
   ...
   Do you wish to proceed with installation even though NetBackup will not operate? [y,n] (n) y
   

8. When selecting the Java GUI and JRE option, enter 2. 8. Java GUI and JRE package installation are excluded.

   Choose an option from the list below.
     1) Include the Java GUI and JRE
     2) Exclude the Java GUI and JRE
   
   Java GUI and JRE option: [1,2] (2) :2
   Excluding the installation of Java GUI and JRE packages
   

9. Verify that the installation completed successfully.

Windows OS

To install the Backup Agent on Windows OS, follow these steps.

1. After moving to the folder where the Backup Agent 10.1.1 installation file has been extracted, run the Setup.exe file with administrator privileges.

2. After selecting the Client to install in the client selection popup, click the OK button.
3. In the Vertias NetBackup popup window, select Yes. 3. The installation popup opens, and the installation steps are displayed on the left side of the popup.
4. Welcome When the step description is displayed, click the Next button.
5. License Agreement When the step description is displayed, select the Agree with the veritas Software License Agreement item, then click the Next button.
6. If the Install Type step description is displayed, make sure the Install to the computer only option is checked, then select the Custom installation option. 6. After making your selection, click the Next button.

7. Option When the step description is displayed, check the installation path and click the Next button. 7. Client option information is displayed.
   • You can click the Change… button to change the installation path.
8. After checking the Client Options information, click the Next button. 8. Log on information is displayed.
9. After checking the Log on information, click the Next button.
   • Safe Abort Option: If a system restart is required, this option aborts the installation (optional).
10. When the System Name step description is displayed, enter the server environment information, then click the Next button. 10. Master Server information is displayed.
    • Client Name: Enter the Agent information. * Backup Agent name.scpbackup (e.g., agent_tgdrhw.scpbackup)
    • Master Server Name: Enter the Backup Master name.
11. After checking the Master Server information, I recognize the fingerprint for this host. 11. Proceed with the certificate deployment. Please select an item. 11. After making your selection, click the Next button.
12. Security When the step description appears, verify that the certificate deployment succeeded, then click the Next button.
13. If the Install step description is displayed, review the Installation Summary and then click the Install button.
14. When the installation is complete, click the Finish button.

Backup Agent status check

After the Backup Agent installation is complete, perform a communication test with the Backup Master and check the status.

Linux OS

To conduct a communication test with the Backup Master on Linux OS, follow these steps.

1. After entering the following command, perform a communication test with the Backup Master and check the results.
   • Command: # /usr/openv/netbackup/bin/bpclntcmd -pn
   • An example of the communication test inspection results is as follows.

     /usr/openv/netbackup/bin/bpclntcmd -pn
     expecting response from server takre1p1bkm1
     10.252.25.4 agent_tgdrhw.scpbackup 10.252.25.4 45789
     

2. In the Samsung Cloud Platform Console, click the All Services > Storage > Backup menu. 2. Go to the Service Home page of Backup.
3. On the Service Home page, click the Backup Agent menu. 3. Go to the Backup Agent list page.
4. Backup Agent List page, click the resource to verify the communication test. 4. Go to the Backup Agent Details page.
5. Click the Check Connection Status button in the Connection Status item. 5. When it communicates normally with Backup Master, Success is displayed.
   • If an error such as certificate issuance failure occurs, execute the following command.
     • Obtain Backup Master CA public certificate from the Agent: /usr/openv/netbackup/bin/nbcertcmd -getcacertificate -server s-krw1a-dp-bk-msa
     • Authenticate the Agent (HostID) from the Backup Master: /usr/openv/netbackup/bin/nbcertcmd -getcertificate -server s-krw1a-dp-bk-msa
6. Verify that the result values of the Backup Master communication test performed on the OS and the Samsumg Cloud Platform Console are the same.

Windows OS

Follow these steps to conduct a communication test with Backup Master on Windows OS.

1. After entering the following command, perform a communication test with the Backup Master and check the results.
   • Command: # [설치경로]\Vertitas\NetBackup\bin\bpclntcmd.exe -pn
   • An example of the communication test inspection results is as follows.

     # C:\Vertitas\NetBackup\bin\bpclntcmd.exe -pn
     expecting response from server takre1p1bkm1
     agent_tgdrhw.scpbackup agent_tgdrhw.scpbackup 10.252.25.4 52096
     

2. In the Samsung Cloud Platform Console, click the All Services > Storage > Backup menu. 2. Go to the Service Home page of Backup.
3. On the Service Home page, click the Backup Agent menu. 3. Go to the Backup Agent list page.
4. Backup Agent List page, click the resource to check the communication test. 4. Go to the Backup Agent Details page.
5. Click the Check Connection Status button in the Connection Status item. 5. When it communicates normally with Backup Master, Success is displayed.
6. Verify that the result values of the Backup Master communication test performed on the OS and the Samsumg Cloud Platform Console are the same.

Delete Backup Agent

If you do not use the Backup Agent, you must delete the Backup Agent installed on each operating system.

Linux OS

To uninstall the Backup Agent on Linux OS, follow these steps.

1. Stop the Backup Agent service.

   # /usr/openv/netbackup/bp.kill_all
   # /opt/VRTSpbx/bin/vxpbx_exchanged stop
   # /usr/openv/netbackup/bin/vxlogcfg -r -p 51216
   

2. Delete the Backup Agent installation file.

   # rpm –qa | grep –i VRTS → Backup Agent package 확인
   # rpm –e VRTSnbcfg
   # /opt/pdde/pddeuninstall.sh –forceclean
   # rpm -e VRTSnbjava
   # rpm -e VRTSnbjre
   # rpm -e VRTSnbclt
   # rpm -e VRTSpbx
   # rpm -e VRTSnbpck
   # rpm -qa | grep -i VRTS → Backup Agent package 확인 후 남은 package 삭제
   # rm -rf /usr/openv
   

Windows OS

To uninstall the Backup Agent on Windows OS, follow these steps.

1. Stop the Backup Agent service.

   # [설치경로]\Vertitas\NetBackup\bin\bpdown.exe -f -v
   # [설치경로]\Vertitas\NetBackup\bin\bpps.exe → 남은 Process 확인 후 kill 수행
   

2. Control Panel > Programs and Features: Remove the Backup Agent program.
3. Delete the Backup Agent installation folder.

5 - Use Replication

You can create a replica of the Agent Backup in a different location.

Create a clone

When creating a Backup service, you can set up replication for use.
To create a backup, follow the steps below.

1. Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
2. On the Service Home page, click the Create Backup button. You will be taken to the Create Backup page.
3. On the Backup Creation page, enter the information required to create the service and select detailed options.

   Category	Required	Detailed description
   Backup name	Required	Backup name Enter 3 to 30 characters using letters and numbers Cannot be edited after service creation
   Backup type	Required	Agent > Filesystem selection
   Backup replication	Select	Use after checking, select the clone location (region) South Korea (kr-south) region is unavailable
   Backup target	Required	After clicking the Select Server button, select one pre‑created server from the Bare Metal Server service.
   Filesystem	Required	Enter the target FileSystem for backup The exact Filesystem used by the operating system must be entered. Incorrect input will prevent backup Backup is not possible when /dev/zero, /dev/null is entered Backup is not possible if the following special characters are included, depending on the operating system Linux: : * < > \
   Encryption	Select	Select whether to apply encryption
   Retention period	Selection	Retention period of the recovery target (backup) Select from 2 weeks (14 days), 1 month (31 days), 3 months (93 days), 6 months (186 days), 1 year (365 days)
   Schedule	Select	Backup auto-creation schedule Set 1 Full Backup and up to 6 Incremental Backups Select Daily, Weekly, or Monthly Daily: Set the start time Weekly: Set the day of week and start time Monthly: Set the week number, day of week, and start time Week number: Choose from 1, 2, 3, 4, or the last week Day of week: Choose from Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday Start time: Select in 30‑minute increments (00–23 hours, 00/30 minutes)

   Table. Backup service information input fields
4. Summary Verify the detailed information and estimated billing amount generated in the panel, then click the Complete button.
   • Once creation is complete, check the created resources on the Backup List page.

Edit replication policy

You can change the replication status by modifying the replication policy.
To modify the replication policy, follow these steps.

1. Click the All Services > Storage > Backup menu. You will be taken to the Service Home page of Backup.
2. On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
3. On the Backup List page, click the resource to edit the replication policy. You will be taken to the Backup Details page.
4. On the Backup Details page, click the Clone tab.
5. Click the Edit button of the Replication Policy. The Edit Replication Policy popup opens.
   • Use: Performs replication. If it is not used, you can modify it to be used.
   • Unused: Stop backup replication. If unused, the Backup service can be terminated.
6. Check the modified replication policy in the Replication tab of the Backup Details page.