How-to guides
Users can create a service by entering the required backup information and selecting detailed options through the Samsung Cloud Platform Console.
Create Backup
You can create and use a Backup service in the Samsung Cloud Platform Console.
- If you back up the OS of a Virtual Server or GPU Server using Agent Backup, you can utilize the necessary data after restoring additional storage.
- You can obtain an OS backup by using the image creation feature of Virtual Server and GPU Server.
To create a backup, follow the steps below.
Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
On the Service Home page, click the Create Backup button. You will be taken to the Create Backup page.
On the Backup Creation page, enter the information required to create the service and select detailed options.
Category RequiredDetailed description Backup name Required Backup name - Enter 3 to 30 characters using letters and numbers
- Cannot be edited after service creation
Backup type Required Select Backup Type - (Agentless) VM Image: Perform backup by creating a Backup service without configuring an Agent
- (Agent) Filesystem: Create a Backup Agent service, configure the Agent on the target server, then perform backup by creating a Backup service
- Cannot modify after service creation
Backup Save Required Select storage location for Agentless Backup - One Backup service can be created per storage location
- Servers in the Korea South (kr-south) region can only select the same location
- Cannot modify after service creation
Backup replication Select Select replication option and location for Agent Backup - Replication can only be set when creating the Backup service
- A Backup identical to the original (Backup name, schedule, retention period) is created at the replication location
- The South Korea (kr-south) region is unavailable
- Cannot be modified after service creation
Backup target Required Backup target server - Agentless: Select one pre‑created server from the Virtual Server or GPU Server service
- For GPU Server, the target server location and the backup storage location must be the same
- Agent: Select one pre‑created server from the Virtual Server, GPU Server, or Bare Metal Server service
- Cannot be modified after service creation
Filesystem Required Backup target Filesystem - Enter all or specific Filesystem
- Backup not possible in the following situations
- When the Filesystem used by the operating system is not entered correctly
- When the Filesystem is already registered in another Backup policy
- When it is a File Storage volume
/dev/zero,/dev/null
- When it contains the following special characters per operating system
- Linux:
*<>\
- Linux:
Encryption Required/Optional Encryption status - Agentless: Apply default encryption
- Agent: Choose encryption
- Cannot modify after service creation
Retention period Select Retention period of the recovery target (backup) - Select from 2 weeks (14 days), 1 month (31 days), 3 months (93 days), 6 months (186 days), or 1 year (365 days)
Schedule Select Backup auto-creation schedule - Set 1 Full Backup and up to 6 Incremental Backups
- Select Daily, Weekly, or Monthly
- Daily: Set the start time
- Weekly: Set the day of week and start time
- Monthly: Set the week number, day of week, and start time
- Week number: Choose from 1, 2, 3, 4, or the last week
- Day of week: Choose from Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
- Start time: Select in 30‑minute increments (00–23 hours, 00/30 minutes)
Table. Backup service information input fieldsIn the Summary panel, review the detailed information and estimated billing amount, then click the Create button.
- After creation is complete, check the created resources on the Backup List page.
- When creating or terminating a Virtual or GPU Server, it may take about 180 minutes for the backup target list to be updated.
- Virtual Server’s (Agentless) VM Image backup can be performed to a remote location by selecting a storage location (excluding GPU Server).
- To create a remote backup, create a Backup service at the location where the target server for the backup was created. Select the remote location in the Backup Save item.
- Backup target can have one Backup service per region. Creating Backup services in two or more regions ensures reliability against failures and disasters.
- To optimize backup and recovery speed, set the backup storage location to be the same as the target server’s location.
- File Storage volumes cannot be backed up. Therefore, added File Storage is excluded from backup.
- Agentless Backup is encrypted by default and cannot be modified.
- Agent Backup applies server‑side encryption based on the AES‑256 algorithm when encryption is selected, which may cause a performance degradation of approximately 20 ~ 30%.
- The initial backup is created as a Full Backup regardless of the request details.
- If you select a different region for Backup storage or Backup replication, data transfer fees will be added.
View backup details
The Backup service allows you to view and edit the full resource list and detailed information. Backup Details page consists of Details, Schedule, Backup History, Recovery Targets, Recovery History, Replication, Tags, Operation History tabs.
To view detailed information about the Backup service, follow these steps.
- Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
- On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
- On the Backup List page, click the resource for which you want to view detailed information. You will be taken to the Backup Details page.
- Backup Details page displays status information and additional feature information, and consists of the Details, Schedule, Backup History, Recovery Target, Recovery History, Replication, Tags, Job History tabs.
Category Detailed description Backup status Backup status information - Creating: In progress
- Available: Creation completed
- Deleting: Service termination in progress
- Editing: Changing settings
- Error: Abnormal state
- Error Deleting: Abnormal state while deleting
- Restoring: In progress
Immediate Backup Create a backup of the current state immediately - For details about immediate backup, see Instant Backup
Service termination Cancel service button Table. Status information and additional features
- Backup Details page displays status information and additional feature information, and consists of the Details, Schedule, Backup History, Recovery Target, Recovery History, Replication, Tags, Job History tabs.
Detailed information
On the Backup List page, you can view detailed information of the selected resource and, if necessary, edit the information.
| Category | Detailed description |
|---|---|
| Service | Service group |
| Resource Type | Resource Type |
| SRN | Unique resource ID in Samsung Cloud Platform |
| Resource Name | Resource name
|
| Resource ID | Service’s unique resource ID |
| constructor | User who created the service |
| Creation Date/Time | Service creation timestamp |
| Editor | User who modified the service |
| Modification date | Date and time the service was modified |
| Backup name | Backup name
|
| Category | Distinguish original status regarding duplication |
| Backup type | Backup types related to Agent configuration |
| Encryption | Encryption status |
| Backup target | Backup target server |
| Filesystem | Backup target FileSystem
|
| Retention period | Retention period of the recovery target (backup)
|
Schedule
On the Backup list page, you can view the automatic backup schedule of the selected resources.
| Category | Detailed description |
|---|---|
| Edit schedule | Schedule edit button
|
| Schedule name | Schedule Name
|
| Backup Type | Full, Incremental Backup distinction |
| Backup frequency | User-configured automatic backup generation interval |
- The schedule is based on Asia/Seoul (GMT +09:00).
- The schedule can be set to one Full Backup and up to six Incremental Backups.
- If the status is Available, the schedule can be modified.
- The replica’s schedule is identical to the original and can be viewed in the original.
- If the original is deleted, the replica’s schedule will be removed.
Backup History
On the Backup List page, you can view the immediate Backup and scheduled backup execution history for the selected resources.
| Category | Detailed description |
|---|---|
| Schedule name | Schedule Name
|
| Backup Timestamp | Backup start time |
| Completion date/time | Backup completion time |
| status | Backup status information (success/failure/in progress) |
| Cancel backup | Cancel button during backup
|
- The backup and completion times are based on Asia/Seoul (GMT +09:00).
- Queries can be performed based on the backup timestamp within a maximum of 30 days.
- You can receive a notification when a backup fails and view it in Management > Logging&Audit.
- In clones, the Cancel Backup button is not displayed.
- The backup history for both the primary and replica is provided by the primary.
- Click the Excel Download button at the top of the list to download the retrieved backup history list as an Excel file.
Recovery target
On the Backup list page, you can view the recovery target (backup) of the selected resource.
| Category | Detailed description |
|---|---|
| Schedule | Schedule Name
|
| Backup Timestamp | Backup start time |
| Retention period | Retention period of the recovery target
|
| capacity | Recovery target size |
| Additional features > More | Management buttons for recovery target
|
- Backup time is based on Asia/Seoul (GMT +09:00).
- Queries can be performed based on the backup timestamp within a maximum of 30 days.
- Click the Excel Download button at the top of the list to download the retrieved recovery target list as an Excel file.
Recovery History
On the Backup List page, you can view the recovery execution history of the selected resources.
| Category | Detailed description |
|---|---|
| Schedule | Schedule Name
|
| Recovery server name | Name of the server created through recovery |
| Backup Timestamp | Backup start time of the recovery target used for recovery |
| Recovery date and time | Recovery start time |
| Recovery completion time | Recovery completion time |
| status | Recovery status information (success/failure/in progress) |
- Backup and recovery times are based on Asia/Seoul (GMT +09:00).
- You can query based on the recovery timestamp within a maximum of 30 days.
- You can click the Excel Download button at the top of the list to download the retrieved recovery history list as an Excel file.
Clone
You can view the replication information of the selected resources on the Backup list page.
- Replication tab information is provided only when you set Agent Backup and Backup replication to enabled when applying for the Backup service.
- In the case of Agentless Backup, the replication feature (Replication tab) is not provided, and when applying for the service, you can select a backup storage location to store the backup copy in a different location.
| Category | Detailed description |
|---|---|
| Replication Policy | User-configured replication policy
|
| Replication information | Volume information for original and replica
|
Tag
On the Backup List page, you can view the tag information of the selected resources, and you can add, modify, or delete them.
| Category | Detailed description |
|---|---|
| Tag list | Tag list
|
Work History
On the Backup List page, you can view the operation history of the selected resource.
| Category | Detailed description |
|---|---|
| Task History List | Resource Change History
|
Managing Backup Resources
If you need to modify the schedule or retention period of a created backup, cancel the backup, or delete a recovery target, you can perform these actions on the Backup Details, Schedule, and Recovery Target pages.
Edit Retention Period
You can modify the retention period of a backup. To modify the retention period, follow these steps.
- Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
- On the Service Home page, click the Backup menu. You will be taken to the Backup list page.
- On the Backup List page, click the resource whose retention period you want to modify. You will be taken to the Backup Details page.
- Click the Edit button of Retention Period. The Edit Retention Period popup opens.
- Select the retention period and click the Confirm button.
- Please select from 2 weeks (14 days), 1 month (31 days), 3 months (93 days), 6 months (186 days), or 1 year (365 days).
- On the Backup Details page, check the modified retention period.
- Click the Recovery Target page. Check the modified retention period of the recovery targets.
- Agentless Backup: When the retention period is modified, the retention period of all already created backup copies will be changed uniformly.
- Agent Backup: After modifying the retention period, the changed retention period is applied to the generated backup.
Modify Filesystem
You can modify a registered Filesystem. To modify the Filesystem, follow these steps.
- Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
- On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
- Click the resource whose retention period you want to modify on the Backup List page. You will be taken to the Backup Details page.
- Click the Filesystem Edit button. The Filesystem Edit popup window opens.
- Modify the Filesystem and click the Confirm button.
- After entering the Filesystem to add, click the Add Target button. The Filesystem will be added to the list.
- Click the X button of the Filesystem you want to delete from the Filesystem list. The Filesystem will be removed from the list.
- A filesystem with the same name or a filesystem registered in another backup cannot be added.
- /dev/zero, /dev/null cannot be added to the filesystem.
- If the following special characters are included, recovery is impossible on each operating system.
- Linux:
:*<>|not allowed - Windows:
/?*<>|not allowed
- Linux:
Edit Schedule
You can modify the backup schedule.
To modify the schedule, follow these steps.
- Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
- On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
- On the Backup List page, click the resource whose schedule you want to edit. You will be taken to the Backup Details page.
- Click the Schedule page. Go to the Backup Schedule page.
- Click the Edit Schedule button. The Edit Schedule popup opens.
- Select a schedule and click the Confirm button.
- Daily, Weekly, Monthly please select one.
- Daily: Set the Start time.
- Every week: Set the day of the week and start time.
- Monthly: Week, Day of the week, Start time. Please set them.
- Week: 1, 2, 3, 4, or the final week.
- Day: You can select from Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.
- Start Time: can be selected in 30‑minute intervals (00–23 hours, 00/30 minutes).
- The schedule is based on Asia/Seoul (GMT +09:00).
- The schedule can be set to 1 Full Backup and up to 6 Incremental Backups, and at least one Full Backup schedule must be registered.
- If the status is Available, the schedule can be modified.
- After modifying the schedule, the initial backup is created as a Full Backup regardless of the request details.
- When the original is modified, the same changes are applied to the copy.
Cancel backup
You can cancel an ongoing backup. To cancel the backup, follow these steps.
- Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
- On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
- On the Backup List page, click the resource to cancel the backup. You will be taken to the Backup Details page.
- Click the Backup History page. You will be taken to the Backup History page.
- Check the backup you want to cancel. If the backup’s status is in progress, you can cancel the backup.
- Click the Backup Cancel button. The Backup Cancel popup window opens.
- Backup name, Backup date and time and other information, then click the Confirm button. The backup will be canceled.
Delete recovery target
You can delete the generated recovery target (backup). To delete a recovery target, follow the steps below.
- Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
- On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
- On the Backup List page, click the resource to delete the recovery target. Navigate to the Backup Details page.
- Click the Recovery target page. Go to the Backup recovery target page.
- After selecting all items you want to delete, click the Delete button. The Delete popup window opens.
- After confirming Backup schedule name and Backup date/time, authenticate via the logged-in user’s mobile phone.
- When deleting two or more items, only the count of items to be deleted can be viewed in the popup window.
- When authentication is complete, click the Confirm button. The recovery target will be deleted.
- When deletion is complete, check on the Backup recovery target page whether the target has been deleted.
- You can delete two or more recovery targets using multiple selection.
- Even if you delete the original’s recovery target, the replica will not be deleted.
Cancel backup
You can cancel unused backups to reduce operating costs. However, if you cancel the service, the running service may be stopped immediately, so you should thoroughly consider the impact of service interruption before proceeding with the cancellation.
- All saved backup data and history will be deleted. Please note that data cannot be recovered after termination.
- If the status is Available, Error, or Error Deleting, cancellation is possible.
- If you cancel the original Backup service, the replica’s schedule will be deleted, but the stored backup data will not be deleted.
- Agent Backup that uses replication cannot be terminated. Change the replication policy to unused in the source, then terminate.
To cancel the backup, follow these steps.
- Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
- On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
- On the Backup List page, select the resource to cancel and click the Cancel Service button.
- Authenticate using the logged-in user’s mobile phone. Once authentication is complete, the service will be terminated.
- When termination is complete, check on the Backup list page whether the resource has been terminated.