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How-to guides

Users can create a service by entering the required backup information and selecting detailed options through the Samsung Cloud Platform Console.

Create Backup

You can create and use a Backup service in the Samsung Cloud Platform Console.

guide
  • If you back up the OS of a Virtual Server or GPU Server using Agent Backup, you can utilize the necessary data after restoring additional storage.
  • You can obtain an OS backup by using the image creation feature of Virtual Server and GPU Server.

To create a backup, follow the steps below.

  1. Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.

  2. On the Service Home page, click the Create Backup button. You will be taken to the Create Backup page.

  3. On the Backup Creation page, enter the information required to create the service and select detailed options.

    Category
    Required
    Detailed description
    Backup nameRequiredBackup name
    • Enter 3 to 30 characters using letters and numbers
    • Cannot be edited after service creation
    Backup typeRequiredSelect Backup Type
    • (Agentless) VM Image: Perform backup by creating a Backup service without configuring an Agent
    • (Agent) Filesystem: Create a Backup Agent service, configure the Agent on the target server, then perform backup by creating a Backup service
    • Cannot modify after service creation
    Backup SaveRequiredSelect storage location for Agentless Backup
    • One Backup service can be created per storage location
    • Servers in the Korea South (kr-south) region can only select the same location
    • Cannot modify after service creation
    Backup replicationSelectSelect replication option and location for Agent Backup
    • Replication can only be set when creating the Backup service
    • A Backup identical to the original (Backup name, schedule, retention period) is created at the replication location
    • The South Korea (kr-south) region is unavailable
    • Cannot be modified after service creation
    Backup targetRequiredBackup target server
    • Agentless: Select one pre‑created server from the Virtual Server or GPU Server service
      • For GPU Server, the target server location and the backup storage location must be the same
    • Agent: Select one pre‑created server from the Virtual Server, GPU Server, or Bare Metal Server service
    • Cannot be modified after service creation
    FilesystemRequiredBackup target Filesystem
    • Enter all or specific Filesystem
    • Backup not possible in the following situations
      • When the Filesystem used by the operating system is not entered correctly
      • When the Filesystem is already registered in another Backup policy
      • When it is a File Storage volume
      • /dev/zero, /dev/null
      • When it contains the following special characters per operating system
        • Linux: * < > \
    EncryptionRequired/OptionalEncryption status
    • Agentless: Apply default encryption
    • Agent: Choose encryption
    • Cannot modify after service creation
    Retention periodSelectRetention period of the recovery target (backup)
    • Select from 2 weeks (14 days), 1 month (31 days), 3 months (93 days), 6 months (186 days), or 1 year (365 days)
    ScheduleSelectBackup auto-creation schedule
    • Set 1 Full Backup and up to 6 Incremental Backups
    • Select Daily, Weekly, or Monthly
    • Daily: Set the start time
    • Weekly: Set the day of week and start time
    • Monthly: Set the week number, day of week, and start time
      • Week number: Choose from 1, 2, 3, 4, or the last week
      • Day of week: Choose from Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
      • Start time: Select in 30‑minute increments (00–23 hours, 00/30 minutes)
    Table. Backup service information input fields

  4. In the Summary panel, review the detailed information and estimated billing amount, then click the Create button.

    • After creation is complete, check the created resources on the Backup List page.
reference
  • When creating or terminating a Virtual or GPU Server, it may take about 180 minutes for the backup target list to be updated.
  • Virtual Server’s (Agentless) VM Image backup can be performed to a remote location by selecting a storage location (excluding GPU Server).
    • To create a remote backup, create a Backup service at the location where the target server for the backup was created. Select the remote location in the Backup Save item.
    • Backup target can have one Backup service per region. Creating Backup services in two or more regions ensures reliability against failures and disasters.
    • To optimize backup and recovery speed, set the backup storage location to be the same as the target server’s location.
Caution
  • File Storage volumes cannot be backed up. Therefore, added File Storage is excluded from backup.
  • Agentless Backup is encrypted by default and cannot be modified.
  • Agent Backup applies server‑side encryption based on the AES‑256 algorithm when encryption is selected, which may cause a performance degradation of approximately 20 ~ 30%.
  • The initial backup is created as a Full Backup regardless of the request details.
  • If you select a different region for Backup storage or Backup replication, data transfer fees will be added.

View backup details

The Backup service allows you to view and edit the full resource list and detailed information. Backup Details page consists of Details, Schedule, Backup History, Recovery Targets, Recovery History, Replication, Tags, Operation History tabs.

To view detailed information about the Backup service, follow these steps.

  1. Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
  2. On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
  3. On the Backup List page, click the resource for which you want to view detailed information. You will be taken to the Backup Details page.
    • Backup Details page displays status information and additional feature information, and consists of the Details, Schedule, Backup History, Recovery Target, Recovery History, Replication, Tags, Job History tabs.
      CategoryDetailed description
      Backup statusBackup status information
      • Creating: In progress
      • Available: Creation completed
      • Deleting: Service termination in progress
      • Editing: Changing settings
      • Error: Abnormal state
      • Error Deleting: Abnormal state while deleting
      • Restoring: In progress
      Immediate BackupCreate a backup of the current state immediately
      Service terminationCancel service button
      Table. Status information and additional features

Detailed information

On the Backup List page, you can view detailed information of the selected resource and, if necessary, edit the information.

CategoryDetailed description
ServiceService group
Resource TypeResource Type
SRNUnique resource ID in Samsung Cloud Platform
Resource NameResource name
  • In the Backup service, it refers to the Backup name
Resource IDService’s unique resource ID
constructorUser who created the service
Creation Date/TimeService creation timestamp
EditorUser who modified the service
Modification dateDate and time the service was modified
Backup nameBackup name
  • The backup name of the copy is the same as the original
CategoryDistinguish original status regarding duplication
Backup typeBackup types related to Agent configuration
EncryptionEncryption status
Backup targetBackup target server
FilesystemBackup target FileSystem
  • The replica’s Filesystem is identical to the original
Retention periodRetention period of the recovery target (backup)
  • The retention period of the replica is the same as the original
  • If you need to modify the retention period, click the Edit button
Table. Backup Details – Detail Information Tab Items

Schedule

On the Backup list page, you can view the automatic backup schedule of the selected resources.

CategoryDetailed description
Edit scheduleSchedule edit button
  • Schedule editing is not allowed for copies
Schedule nameSchedule Name
  • Automatically set when creating a service or editing a schedule
Backup TypeFull, Incremental Backup distinction
Backup frequencyUser-configured automatic backup generation interval
Table. Backup Details - Schedule Tab Items
Reference
  • The schedule is based on Asia/Seoul (GMT +09:00).
  • The schedule can be set to one Full Backup and up to six Incremental Backups.
  • If the status is Available, the schedule can be modified.
  • The replica’s schedule is identical to the original and can be viewed in the original.
  • If the original is deleted, the replica’s schedule will be removed.

Backup History

On the Backup List page, you can view the immediate Backup and scheduled backup execution history for the selected resources.

CategoryDetailed description
Schedule nameSchedule Name
  • Automatically set when creating a service or editing a schedule
Backup TimestampBackup start time
Completion date/timeBackup completion time
statusBackup status information (success/failure/in progress)
Cancel backupCancel button during backup
Table. Backup Details - Backup History Tab Items
Reference
  • The backup and completion times are based on Asia/Seoul (GMT +09:00).
  • Queries can be performed based on the backup timestamp within a maximum of 30 days.
  • You can receive a notification when a backup fails and view it in Management > Logging&Audit.
  • In clones, the Cancel Backup button is not displayed.
  • The backup history for both the primary and replica is provided by the primary.
  • Click the Excel Download button at the top of the list to download the retrieved backup history list as an Excel file.

Recovery target

On the Backup list page, you can view the recovery target (backup) of the selected resource.

CategoryDetailed description
ScheduleSchedule Name
  • Automatically set when creating a service or editing a schedule
Backup TimestampBackup start time
Retention periodRetention period of the recovery target
  • The retention period of the replica is the same as the original and can be verified from the original
capacityRecovery target size
Additional features > MoreManagement buttons for recovery target
  • Recovery: Recover resources for the recovery target
Table. Backup Details - Recovery Target Tab Items
Reference
  • Backup time is based on Asia/Seoul (GMT +09:00).
  • Queries can be performed based on the backup timestamp within a maximum of 30 days.
  • Click the Excel Download button at the top of the list to download the retrieved recovery target list as an Excel file.

Recovery History

On the Backup List page, you can view the recovery execution history of the selected resources.

CategoryDetailed description
ScheduleSchedule Name
  • Automatically set when creating a service or editing a schedule
Recovery server nameName of the server created through recovery
Backup TimestampBackup start time of the recovery target used for recovery
Recovery date and timeRecovery start time
Recovery completion timeRecovery completion time
statusRecovery status information (success/failure/in progress)
Table. Bacup Details - Recovery History Tab Items
Reference
  • Backup and recovery times are based on Asia/Seoul (GMT +09:00).
  • You can query based on the recovery timestamp within a maximum of 30 days.
  • You can click the Excel Download button at the top of the list to download the retrieved recovery history list as an Excel file.

Clone

You can view the replication information of the selected resources on the Backup list page.

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  • Replication tab information is provided only when you set Agent Backup and Backup replication to enabled when applying for the Backup service.
  • In the case of Agentless Backup, the replication feature (Replication tab) is not provided, and when applying for the service, you can select a backup storage location to store the backup copy in a different location.
CategoryDetailed description
Replication PolicyUser-configured replication policy
Replication informationVolume information for original and replica
  • Distinction: Distinguish whether it is the original for replication
  • Volume Name: Name of the original or replica volume
  • Location: Location where the volume was created
Table. Backup Details - Replication Tab Items

Tag

On the Backup List page, you can view the tag information of the selected resources, and you can add, modify, or delete them.

CategoryDetailed description
Tag listTag list
  • You can view the Key, Value information of the tag
  • Up to 50 tags can be added per resource
  • When entering a tag, you can search and select from the list of previously created Keys and Values
Table. Backup Details - Tag Tab Items

Work History

On the Backup List page, you can view the operation history of the selected resource.

CategoryDetailed description
Task History ListResource Change History
  • Operation Timestamp, Resource Type, Resource ID, Resource Name, Operation Details, Event Topic, Operation Result, Verify Operator Information
Table. Backup Details - Job History Tab Items

Managing Backup Resources

If you need to modify the schedule or retention period of a created backup, cancel the backup, or delete a recovery target, you can perform these actions on the Backup Details, Schedule, and Recovery Target pages.

Edit Retention Period

You can modify the retention period of a backup. To modify the retention period, follow these steps.

  1. Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
  2. On the Service Home page, click the Backup menu. You will be taken to the Backup list page.
  3. On the Backup List page, click the resource whose retention period you want to modify. You will be taken to the Backup Details page.
  4. Click the Edit button of Retention Period. The Edit Retention Period popup opens.
  5. Select the retention period and click the Confirm button.
    • Please select from 2 weeks (14 days), 1 month (31 days), 3 months (93 days), 6 months (186 days), or 1 year (365 days).
  6. On the Backup Details page, check the modified retention period.
  7. Click the Recovery Target page. Check the modified retention period of the recovery targets.
Caution
  • Agentless Backup: When the retention period is modified, the retention period of all already created backup copies will be changed uniformly.
  • Agent Backup: After modifying the retention period, the changed retention period is applied to the generated backup.
Reference
When the original is modified, the same changes are applied to the copy.

Modify Filesystem

You can modify a registered Filesystem. To modify the Filesystem, follow these steps.

  1. Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
  2. On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
  3. Click the resource whose retention period you want to modify on the Backup List page. You will be taken to the Backup Details page.
  4. Click the Filesystem Edit button. The Filesystem Edit popup window opens.
  5. Modify the Filesystem and click the Confirm button.
    • After entering the Filesystem to add, click the Add Target button. The Filesystem will be added to the list.
    • Click the X button of the Filesystem you want to delete from the Filesystem list. The Filesystem will be removed from the list.
Caution
  • A filesystem with the same name or a filesystem registered in another backup cannot be added.
  • /dev/zero, /dev/null cannot be added to the filesystem.
  • If the following special characters are included, recovery is impossible on each operating system.
    • Linux: : * < > | not allowed
    • Windows: / ? * < > | not allowed

Edit Schedule

You can modify the backup schedule.

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For replicas, the schedule cannot be modified.

To modify the schedule, follow these steps.

  1. Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
  2. On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
  3. On the Backup List page, click the resource whose schedule you want to edit. You will be taken to the Backup Details page.
  4. Click the Schedule page. Go to the Backup Schedule page.
  5. Click the Edit Schedule button. The Edit Schedule popup opens.
  6. Select a schedule and click the Confirm button.
    • Daily, Weekly, Monthly please select one.
    • Daily: Set the Start time.
    • Every week: Set the day of the week and start time.
    • Monthly: Week, Day of the week, Start time. Please set them.
      • Week: 1, 2, 3, 4, or the final week.
      • Day: You can select from Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.
      • Start Time: can be selected in 30‑minute intervals (00–23 hours, 00/30 minutes).
Reference
  • The schedule is based on Asia/Seoul (GMT +09:00).
  • The schedule can be set to 1 Full Backup and up to 6 Incremental Backups, and at least one Full Backup schedule must be registered.
  • If the status is Available, the schedule can be modified.
  • After modifying the schedule, the initial backup is created as a Full Backup regardless of the request details.
  • When the original is modified, the same changes are applied to the copy.

Cancel backup

You can cancel an ongoing backup. To cancel the backup, follow these steps.

  1. Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
  2. On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
  3. On the Backup List page, click the resource to cancel the backup. You will be taken to the Backup Details page.
  4. Click the Backup History page. You will be taken to the Backup History page.
  5. Check the backup you want to cancel. If the backup’s status is in progress, you can cancel the backup.
  6. Click the Backup Cancel button. The Backup Cancel popup window opens.
  7. Backup name, Backup date and time and other information, then click the Confirm button. The backup will be canceled.
Reference
Cancelling the backup will cancel the backups of both the original and the replica.

Delete recovery target

You can delete the generated recovery target (backup). To delete a recovery target, follow the steps below.

  1. Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
  2. On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
  3. On the Backup List page, click the resource to delete the recovery target. Navigate to the Backup Details page.
  4. Click the Recovery target page. Go to the Backup recovery target page.
  5. After selecting all items you want to delete, click the Delete button. The Delete popup window opens.
  6. After confirming Backup schedule name and Backup date/time, authenticate via the logged-in user’s mobile phone.
    • When deleting two or more items, only the count of items to be deleted can be viewed in the popup window.
  7. When authentication is complete, click the Confirm button. The recovery target will be deleted.
  8. When deletion is complete, check on the Backup recovery target page whether the target has been deleted.
Reference
  • You can delete two or more recovery targets using multiple selection.
  • Even if you delete the original’s recovery target, the replica will not be deleted.

Cancel backup

You can cancel unused backups to reduce operating costs. However, if you cancel the service, the running service may be stopped immediately, so you should thoroughly consider the impact of service interruption before proceeding with the cancellation.

Caution
  • All saved backup data and history will be deleted. Please note that data cannot be recovered after termination.
  • If the status is Available, Error, or Error Deleting, cancellation is possible.
  • If you cancel the original Backup service, the replica’s schedule will be deleted, but the stored backup data will not be deleted.
  • Agent Backup that uses replication cannot be terminated. Change the replication policy to unused in the source, then terminate.

To cancel the backup, follow these steps.

  1. Click the All Services > Storage > Backup menu. Go to the Service Home page of Backup.
  2. On the Service Home page, click the Backup menu. You will be taken to the Backup List page.
  3. On the Backup List page, select the resource to cancel and click the Cancel Service button.
  4. Authenticate using the logged-in user’s mobile phone. Once authentication is complete, the service will be terminated.
  5. When termination is complete, check on the Backup list page whether the resource has been terminated.
Overview
Instant Backup