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How-to guides

Users can enter the required backup information and select detailed options through the Samsung Cloud Platform Console to create a service.

Create Backup

You can create and use a Backup service from the Samsung Cloud Platform Console.

Notice
  • If you back up the OS of a Virtual Server or GPU Server using Agent Backup, you can use the required data after restoring additional storage.
  • You can obtain an OS backup by using the image creation feature of Virtual server and GPU Server.

To create a backup, follow these steps.

  1. Click the All Services > Storage > Backup menu. 1. Go to the Service Home page of Backup.

  2. On the Service Home page, click the Create Backup button. 2. Go to the Create Backup page.

  3. In the Service Information Input area, enter the Backup Name and then select the Backup Type. Enter the information required to create the service and choose detailed options.

    Category
    Required status
    Detailed description
    Backup namerequiredEnter Backup name
    • Enter using letters and numbers, 3 ~ 30 characters
    • Cannot be modified after service creation
    Backup typerequiredSelect backup type
    • (Agent) Filesystem: Configure the Agent on the target server, then use the Backup service
    • Cannot be modified after service creation
    Table. Backup service Enter backup name and type

  4. In the Service Information Input area, enter the information required for the selected Backup type and select detailed options.

    Category
    Required
    Detailed description
    Availability ZonerequiredSelect backup storage location
    • Cannot be modified after service creation
    Backup targetrequiredAfter clicking the Target Server button, in the Backup Target Selection popup, select the backup target server
    • Agent: Select one pre‑created server from the Virtual Server, GPU Server, Bare Metal Server services
    • Cannot be modified after service creation
    Backup replicationSelectionSelect whether to replicate Agent Backup and its location
    • Replication can only be set when creating the Backup service
    • When used, a Backup identical to the original (Backup name, schedule, retention period) is created at the replication location
    • Cannot be modified after service creation
    FilesystemrequiredSet the target Filesystem for backup
    • Check All or enter a specific Filesystem name
    • Backup is not possible in the following situations
      • When the Filesystem used by the operating system is not entered correctly
      • When the Filesystem is already registered in another backup policy
      • If it is a File Storage volume
      • /dev/zero, /dev/null
      • When it contains the following special characters per operating system
        • Linux: * < >
    EncryptionSelectSelect whether to use encryption
    • Cannot be modified after service creation
    Retention periodrequiredSelect the retention period for the recovery target (backup)
    • Select from 2 weeks (14 days), 1 month (31 days), 3 months (93 days), 6 months (186 days), 1 year (365 days)
    ScheduleSelectSet the automatic backup generation interval
    • You can configure 1 Full Backup and up to 6 Incremental Backups
    • Select Daily, Weekly, Monthly
    • Daily: Set the start time
    • Weekly: Set the day of week and start time
    • Monthly: Set the week number, day of week, and start time
      • Week number: Choose from 1, 2, 3, 4, or the last week
      • Day of week: Choose from Mon, Tue, Wed, Thu, Fri, Sat, Sun
      • Start time: Select in 30‑minute increments (00–23 hours, 00/30 minutes)
    Table. Backup Service (Agent) Filesystem Input Items
    Caution
    • File Storage volumes cannot be backed up. * Therefore, the added File Storage is excluded from the backup.
    • Agent Backup applies server-side encryption based on the AES-256 algorithm when encryption is selected, which may cause a performance degradation of approximately 20 ~ 30%.

  5. Enter or select the required information in the Additional Information Input area.

    Category
    Required
    Detailed description
    tagSelectionAdd Tag
    • Up to 50 per resource can be added
    • After clicking the Add Tag button, enter or select Key, Value values
    Table. Backup service additional information input fields

  6. Check the detailed information and estimated charges generated in the Summary panel, and click the Create button.

  7. When a popup indicating creation opens, click the Confirm button.

    • Once creation is complete, check the created resources on the Backup List page.
Caution
  • The initial backup is generated as a Full Backup regardless of the request details.
  • Backup storage, Backup replication location selected in a different region incurs additional data transfer charges.

Check backup detailed information

The Backup service can view and modify the complete resource list and detailed information. Backup Details page consists of Details, Schedule, Backup History, Recovery Targets, Recovery History, Replication, Tags, Job History tabs.

To view detailed information about the Backup service, follow these steps.

  1. Click the All Services > Storage > Backup menu. 1. Go to the Service Home page of Backup.
  2. On the Service Home page, click the Backup menu. 2. Go to the Backup list page.
  3. On the Backup list page, click the resource to view its detailed information. 3. Go to the Backup Details page.
    • Backup Details page displays status information and additional feature information, and consists of Details, Schedule, Backup History, Recovery Targets, Recovery History, Replication, Tags, Job History tabs.
      CategoryDetailed description
      Backup statusBackup status information
      • Creating: In progress
      • Available: Creation completed
      • Deleting: Service termination in progress
      • Editing: Changing settings
      • Error: Abnormal state
      • Error Deleting: Abnormal state during deletion
      • Restoring: In progress
      Immediate BackupImmediately create a backup of the creation point
      Service cancellationService cancellation button
      Table. Status information and additional functions

Detailed Information

Backup List page lets you view detailed information of the selected resource and edit it if necessary.

CategoryDetailed description
serviceservice group
Resource TypeResource Type
SRNUnique resource ID in Samsung Cloud Platform
Resource nameResource name
  • In the Backup service it refers to the Backup name
Resource IDService’s unique resource ID
ConstructorUser who created the service
Creation date and timeService creation date and time
EditorUser who modified the service
Modification dateDate and time the service was modified
Backup nameBackup name
  • The backup name of the copy is the same as the original
Availability ZoneTarget and Backup storage location
  • (Agent) FileSystem displayed when the disk type is
Save BackupBackup storage location
  • (Agentless) VM Image displayed when the disk type
Backup typeBackup Types Related to Agent Configuration
CategoryOriginal status information related to duplication
Backup targetBackup target server
  • If the backup target server is decommissioned, it is marked with (-), and the recovery target page allows you to verify the target server name
Retention periodRetention period of the recovery target (backup)
  • The retention period of the replica is the same as the original
  • Click the Edit button to modify the retention period
FilesystemBackup target FileSystem information
  • (Agent) FileSystem displayed when the type is Disk
  • The replica’s Filesystem is the same as the original
EncryptionWhether to use encryption
Table. Backup Details – Details Tab Items

Schedule

On the Backup List page, you can view the automatic backup schedule of the selected resource.

Notice
It is recommended to schedule regular full backups to optimize backup and recovery performance.

CategoryDetailed description
Schedule modificationSchedule edit button
  • Schedule editing is not allowed for copies
Schedule nameSchedule name
  • Automatically set when creating a service or modifying a schedule
Backup typeFull, Incremental Backup distinction
Backup frequencyUser-configured automatic backup creation interval
Table. Backup Details - Schedule Tab Items
Reference
  • The schedule is based on Asia/Seoul (GMT +09:00).
  • The schedule can be configured with one Full Backup and up to six Incremental Backups.
  • If the status is Available, the schedule can be modified.
  • The replica’s schedule is the same as the original and can be viewed in the original.
  • If the original is deleted, the replica’s schedule will be removed.
  • If the Backup server is deleted, the Backup schedule will also be deleted. * At this point, the backup is retained and can be used during recovery.

Backup history

On the Backup list page, you can view the immediate backup and scheduled backup execution history of the selected resources.

CategoryDetailed description
Schedule nameSchedule name
  • Automatically set when creating a service or modifying a schedule
Backup date and timeBackup start time
Completion timeBackup completion time
StatusBackup status information (success/failure/in progress)
Cancel backupCancel button while backup is in progress
Table. Backup Details - Backup History Tab Items
Reference
  • Backup and completion times are based on Asia/Seoul (GMT +09:00).
  • You can query backups up to 45 days old in increments of up to 30 days.
  • When a backup fails, you receive an alert and can view it in Management > Logging&Audit.
  • In the replica, the Cancel Backup button is not displayed.
  • The backup history for both the original and the replica is provided by the original.
  • Click the Excel Download button at the top of the list to download the retrieved backup history list as an Excel file.

restore target

On the Backup List page, you can view the recovery target (backup) of the selected resource.

CategoryDetailed description
ScheduleSchedule name
  • Automatically set when creating a service or modifying a schedule
Backup date and timeBackup start time
Retention periodRetention period of the recovery target
  • The retention period of the replica is the same as the original and can be verified in the original
capacityCapacity of the recovery target
Additional features > MoreManagement button for recovery target
  • Recovery: Recover resources for the recovery target
Table. Backup Details - Recovery Target Tab Items
Reference
  • The backup time is based on Asia/Seoul (GMT +09:00).
  • You can recover without a full backup, using only Incremental Backup.
  • You can query based on the backup timestamp within a maximum of 30 days.
  • Click the Excel Download button at the top of the list to download the retrieved recovery target list as an Excel file.
  • If the backup target server is terminated, you can check the target server via the Schedule Name on the Recovery Target page.

Recovery History

Backup List page lets you view the recovery execution history of the selected resources.

CategoryDetailed description
ScheduleSchedule name
  • Automatically set when creating a service or modifying a schedule
Recovery server nameThe name of the server created through recovery
Backup date and timeBackup start time of the recovery target used for recovery
Recovery date and timeRecovery start time
Recovery completion timeRecovery Completion Time
StatusRecovery status information (success/failure/in progress)
Table. Backup Details - Recovery History Tab Items
Reference
  • Backup and recovery times are based on Asia/Seoul (GMT +09:00).
  • You can query backups up to 45 days old in increments of up to 30 days.
  • Click the Excel Download button at the top of the list to download the retrieved recovery history list as an Excel file.

Replication

Backup List page allows you to view the replication information of the selected resource.

Notice
  • Replication tab information is provided only when you set Agent Backup and Backup Replication to Enabled when applying for the Backup service.
  • (Agentless) VM Image Backup type does not provide the replication feature (Replication tab), and when requesting the service you can select a backup storage location to store the backup copy in another location.
CategoryDetailed description
Replication PolicyUser-configured replication policy
Replication informationVolume information of the original and replica
  • Classification: Distinguish original status for replication
  • Volume name: Name of the original or replica volume
  • Location: Location where the volume was created
Table. Backup Details - Replication Tab Items

Tag

On the Backup List page, you can view the tag information of the selected resource and add, modify, or delete it.

CategoryDetailed description
Tag listTag list
  • You can view the Key, Value information of the tag
  • Up to 50 tags can be added per resource
  • When entering a tag, you can search and select from the existing list of created Keys and Values
Table. Backup Details - Tag Tab Items

Operation History

On the Backup List page, you can view the operation history of the selected resource.

CategoryDetailed description
Task History ListResource Change History
  • Operation Time, Resource Type, Resource ID, Resource Name, Operation Details, Event Topic, Operation Result, Operator Information Check
Table. Backup Details - Job History Tab Items

Backup Resource Management

If you need to modify the schedule or retention period of a created backup, cancel the backup, or delete a recovery target, you can perform these actions on the Backup Details, Schedule, Recovery Target pages.

Edit retention period

You can modify the backup retention period. To modify the retention period, follow these steps.

  1. All Services > Storage > Backup menu, click it. 1. Navigate to Backup’s Service Home page.
  2. On the Service Home page, click the Backup menu. 2. Go to the Backup list page.
  3. Backup list page, click the resource you want to edit the retention period for. 3. Navigate to the Backup Details page.
  4. Click the Edit button of the Retention Period. 4. Edit Retention Period The popup window opens.
  5. Select the retention period and click the Confirm button.
    • Please select from 2 weeks (14 days), 1 month (31 days), 3 months (93 days), 6 months (186 days), or 1 year (365 days).
  6. Check the updated retention period on the Backup Details page.
  7. Click the Recovery Target page. 7. Check the updated retention period for the recovery targets.
Caution
  • Agentless Backup: When the retention period is modified, the retention period of all previously created backup copies will be changed uniformly.
  • Agent Backup: After modifying the retention period, the changed retention period is applied to the generated backup.
Reference
If you modify the original, the same changes will be applied to the copy.

Filesystem Modify

You can modify the registered Filesystem.

Caution
File Storage volumes cannot be backed up. Therefore, the added File Storage is excluded from the backup.

To modify the filesystem, follow these steps.

  1. All Services > Storage > Backup Click the menu. 1. Go to the Service Home page of Backup.
  2. On the Service Home page, click the Backup menu. 2. Go to the Backup list page.
  3. Backup list page, click the resource whose retention period you want to modify. 3. Navigate to the Backup Details page.
  4. Click the Edit button for Filesystem. 4. Filesystem edit The popup window opens.
  5. Modify the Filesystem and click the Confirm button.
    • After entering the Filesystem to add, click the Add Target button. * The corresponding filesystem is added to the list.
    • In the Filesystem list, click the X button of the Filesystem you want to delete. * The filesystem will be removed from the list.
Caution
  • A Filesystem with the same name or a Filesystem registered in another backup cannot be added.
  • /dev/zero, /dev/null cannot be added as a Filesystem.
  • Recovery is impossible on each operating system if the following special characters are included.
    • Linux: : * < > | not allowed
    • Windows: / ? * < > | not allowed

Edit Schedule

You can modify the backup schedule.

Notice
  • For a replica, the schedule cannot be modified.
  • It is recommended to configure periodic full backups to optimize backup and recovery performance.

To modify the schedule, follow the steps below.

  1. Click the All Services > Storage > Backup menu. 1. Go to the Service Home page of Backup.
  2. On the Service Home page, click the Backup menu. 2. Go to the Backup list page.
  3. On the Backup list page, click the resource to edit the schedule. 3. Go to the Backup Details page.
  4. Click the Schedule page. 4. Navigate to the Backup schedule page.
  5. Click the Edit Schedule button. 5. Edit Schedule popup opens.
  6. Select a schedule and click the Confirm button.
    • Please select daily, weekly, monthly.
    • Daily: Set the Start time.
    • Weekly: Day of week, Start time.
    • Monthly: Set the Week, Day, Start Time.
      • Week: 1, 2, 3, 4, you can select the final week.
      • Day: You can choose from Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, or Sunday.
      • Start Time: can be selected in 30‑minute intervals (00~23 hours, 00/30 minutes).
    • Click the Add button to add a schedule, or click the X button to delete a schedule.
Reference
  • The schedule is based on Asia/Seoul (GMT +09:00).
  • The schedule can be set to one Full Backup and up to six Incremental Backups, and at least one Full Backup schedule must be registered.
  • If the status is Available, the schedule can be modified.
  • After modifying the schedule, the initial backup is created as a Full Backup regardless of the request details.
  • If you modify the original, the same changes will be applied to the copy.

Cancel backup

You can cancel an ongoing backup. To cancel the backup, follow these steps.

  1. Click the All Services > Storage > Backup menu. 1. Go to the Service Home page of Backup.
  2. On the Service Home page, click the Backup menu. 2. Go to the Backup list page.
  3. On the Backup list page, click the resource to cancel the backup. 3. Go to the Backup Details page.
  4. Click the Backup History page. 4. Go to the Backup History page.
  5. Verify the backup you want to cancel. 5. If the backup status is in progress, Backup cancellation is possible.
  6. Click the Cancel Backup button. 6. Cancel Backup popup window opens.
  7. After checking information such as Backup name, Backup date/time, click the Confirm button. 7. The backup is canceled.
Reference
If you cancel the backup, the backups of both the original and the replica will be canceled.

Delete recovery target

You can delete the generated recovery target (backup copy). To delete the recovery target, follow the steps below.

  1. Click the All Services > Storage > Backup menu. 1. Navigate to the Service Home page of Backup.
  2. On the Service Home page, click the Backup menu. 2. Navigate to the Backup list page.
  3. On the Backup List page, click the resource to delete the recovery target. 3. Navigate to the Backup Details page.
  4. Click the Recovery Target page. 4. Go to the Backup recovery target page.
  5. After selecting all items you want to delete, click the Delete button. 5. Delete popup window opens.
  6. Backup Schedule Name, Backup Date/Time after confirming, authenticate via the logged-in user’s mobile phone.
    • When deleting two or more items, only the count of items to be deleted can be viewed in the popup window.
  7. When authentication is complete, click the Confirm button. 7. The recovery target will be deleted.
  8. Once deletion is complete, verify on the Backup Recovery Target page that the target has been removed.
reference
  • You can delete two or more recovery targets by using multiple selection.
  • Deleting the recovery target of the original does not delete the replica.

Cancel Backup

You can reduce operating costs by canceling unused backups. However, if you terminate the service, the currently operating service may be stopped immediately, so you should proceed with the termination only after fully considering the impact that may arise from the service interruption.

Caution
  • All saved backup data and history will be deleted. * Be careful, as data cannot be recovered after termination.
  • If the status is Available, Error, or Error Deleting, it can be terminated.
  • If you terminate the primary Backup service, the replica’s schedule is removed, but the stored backup data remains intact.
  • Agent Backup that uses replication cannot be disabled. * After changing the replication policy to unused in the source, cancel it.

To cancel the backup, follow the steps below.

  1. All Services > Storage > Backup Click the menu. 1. Navigate to the Service Home page of Backup.
  2. Click the Backup menu on the Service Home page. 2. Go to the Backup list page.
  3. On the Backup List page, select the resource to be terminated and click the Service Termination button.
  4. Authenticate using the logged-in user’s mobile phone. 4. When authentication is completed, the service will be terminated.
  5. If the termination is complete, check on the Backup List page whether the resource has been terminated.
Overview
Instant Backup