How-to guides
Users can enter the required backup information and select detailed options through the Samsung Cloud Platform Console to create a service.
Create Backup
You can create and use a Backup service from the Samsung Cloud Platform Console.
- If you back up the OS of a Virtual Server or GPU Server using Agent Backup, you can use the required data after restoring additional storage.
- You can obtain an OS backup by utilizing the Image creation feature of Virtual server and GPU Server.
To create a backup, follow these steps.
All Services > Storage > Backup Click the menu. 1. Go to the Service Home page of Backup.
On the Service Home page, click the Create Backup button. 2. Go to the Create Backup page.
In the Service Information Input area, enter the Backup name and then select the Backup type. Enter the information required to create the service, and select detailed options.
Category required statusDetailed description Backup name Required Enter Backup name - Enter using letters and numbers, 3 ~ 30 characters
- Cannot be modified after service creation
Backup type Required Select backup type - (Agentless) VM Image: Use backup service without an agent
- (Agent) Filesystem: Configure the agent on the target server, then use the backup service
- Cannot be modified after service creation
Table. Backup service Backup name and type inputIn the Service Information Input area, enter the information required for the selected Backup type and select detailed options.
- If the backup type is (Agentless) VM Image
Category required statusDetailed description Backup Save Required Select storage location for Agentless Backup - One Backup service can be created per storage location
- Servers in the Korea South (kr-south) region can select only the same location
- Cannot modify after service creation
Backup target Required After clicking the Target Server button, in the Select Backup Target popup, select the backup target server - Select one pre‑created server from the Virtual Server or GPU Server service
- For GPU Server, the target server location and backup storage location must be identical
- Cannot be modified after the service is created
Encryption - Basic encryption is applied and cannot be modified. Retention period Required Select the storage period for the recovery target (backup) - 2 weeks (14 days), 1 month (31 days), 3 months (93 days), 6 months (186 days), 1 year (365 days)
Schedule Selection Set the automatic backup generation interval - You can configure 1 Full Backup and up to 6 Incremental Backups
- Select Daily, Weekly, or Monthly
- Daily: Set the Start Time
- Weekly: Set the Day of Week and Start Time
- Monthly: Set the Week Number, Day of Week, and Start Time
- Week Number: Choose from 1, 2, 3, 4, or the last week
- Day of Week: Choose from Mon, Tue, Wed, Thu, Fri, Sat, Sun
- Start Time: Select in 30‑minute increments (00–23 hours, 00/30 minutes)
Table. Backup Service (Agentless) VM Image Information Input Items - When the backup type is (Agent) Filesystem
Category required statusDetailed description Availability Zone Required Required Backup target Required After clicking the Target Server button, in the Backup Target Selection popup, select the Backup target server - Agent: Select one pre‑created server from the Virtual Server, GPU Server, Bare Metal Server service
- Cannot be modified after service creation
Backup replication Selection Selection of replication option and location for Agent Backup - Replication can be set only when creating the Backup service
- When used, a Backup identical to the original (Backup name, schedule, retention period) is created at the replication location
- The South Korea (kr-south) region is not available
- Cannot be modified after service creation
Filesystem Required Set the backup target Filesystem - All can be checked, or you can enter a specific Filesystem name
- Backup is not possible in the following situations
- When the Filesystem in use by the operating system is not entered correctly
- When the Filesystem is already registered in another backup policy
- If it is a File Storage volume
/dev/zero,/dev/null
- When it contains the following special characters for each operating system
- Linux:
*<>\
- Linux:
Encryption Selection Select whether to use encryption - Cannot be modified after service creation
Retention period Required Select the storage period for the recovery target (backup) - 2 weeks (14 days), 1 month (31 days), 3 months (93 days), 6 months (186 days), 1 year (365 days)
Schedule Selection Set the automatic backup generation interval - You can configure 1 Full Backup and up to 6 Incremental Backups
- Select Daily, Weekly, or Monthly
- Daily: Set the Start Time
- Weekly: Set the Day of Week and Start Time
- Monthly: Set the Week Number, Day of Week, and Start Time
- Week Number: Choose from 1, 2, 3, 4, or the last week
- Day of Week: Choose from Mon, Tue, Wed, Thu, Fri, Sat, Sun
- Start Time: Select in 30‑minute increments (00–23 hours, 00/30 minutes)
Table. Backup Service (Agent) Filesystem Information Input ItemsCaution- File Storage volumes cannot be backed up. * Therefore, the added File Storage is excluded from Backup.
- Agent Backup applies server-side encryption based on the AES-256 algorithm when encryption is selected, which may cause a performance degradation of approximately 20 ~ 30%.
- If the backup type is (Agentless) VM Image
Additional Information Input in this area, enter or select the required information.
Category required statusDetailed description tag Selection Add Tag - Up to 50 per resource can be added
- Add Tag button after clicking, enter or select Key, Value values
Table. Backup service additional information input fieldsSummary Check the detailed information and estimated billing amount generated in the panel, and click the Create button.
When the popup notifying creation opens, click the Confirm button.
- When creation is complete, check the resources you created on the Backup List page.
- The initial backup is created as a Full Backup regardless of the request details.
- When you choose the Backup storage or Backup replication location in a different region, additional data transfer fees apply.
- When creating or terminating a Virtual, GPU Server, it may take approximately 180 minutes for the backup target list to be updated.
- Virtual Server’s (Agentless) VM Image backup can be performed to a remote location by selecting a storage location (excluding GPU Server).
- To create a remote backup, set up the Backup service at the location where the target Backup server is created. * Select the remote location in the Backup Save item.
- Backup target can create one Backup service per region. * It is possible to ensure reliability against failures and disasters by creating Backup services in two or more regions.
- To optimize backup and recovery speed, set the backup storage location to be the same as the target server’s location.
Backup View detailed information
The Backup service can view and modify the entire resource list and detailed information. Backup Details page consists of Details, Schedule, Backup History, Recovery Targets, Recovery History, Replication, Tags, Job History tabs.
To view detailed information about the Backup service, follow these steps.
- All Services > Storage > Backup Click the menu. 1. Go to the Service Home page of Backup.
- Click the Backup menu on the Service Home page. 2. Go to the Backup List page.
- On the Backup list page, click the resource to view detailed information. 3. Go to the Backup Details page.
- Backup Details page displays status information and additional feature information, and consists of Details, Schedule, Backup History, Recovery Target, Recovery History, Replication, Tags, Job History tabs.
Category Detailed description Backup status Backup status information - Creating: Creating
- Available: Creation complete
- Deleting: Service termination in progress
- Editing: Changing settings
- Error: Abnormal state
- Error Deleting: Abnormal state during deletion
- Restoring: Restoring
Immediate Backup Immediately create a backup at the time of creation - For more details about instant Backup, see 즉시 Backup하기
Service cancellation Cancel service button Table. Status information and additional functions
- Backup Details page displays status information and additional feature information, and consists of Details, Schedule, Backup History, Recovery Target, Recovery History, Replication, Tags, Job History tabs.
Detailed Information
Backup list page lets you view detailed information of the selected resource and edit the information if needed.
| Category | Detailed description |
|---|---|
| service | Service group |
| Resource Type | Resource Type |
| SRN | Unique resource ID in Samsung Cloud Platform |
| Resource name | resource name
|
| Resource ID | Service’s unique resource ID |
| Constructor | User who created the service |
| Creation date and time | Service creation date and time |
| Modifier | User who modified the service |
| Modification date and time | Service modification date and time |
| Backup name | Backup name
|
| Availability Zone | Target and Backup storage location
|
| Backup Save | Backup storage location
|
| Backup type | Backup types related to Agent configuration |
| Category | Original status identification information for duplication |
| Backup target | Backup target server
|
| Retention period | Retention period of the recovery target (backup)
|
| Filesystem | Backup target FileSystem information
|
| Encryption | Whether to use encryption |
Schedule
Backup List page allows you to view the automatic backup schedule of the selected resources.
| Category | Detailed description |
|---|---|
| Modify schedule | Schedule edit button
|
| Schedule name | Schedule name
|
| Backup type | Full, Incremental Backup distinction |
| Backup frequency | User-configured automatic backup creation interval |
- The schedule is based on Asia/Seoul (GMT +09:00).
- The schedule can be set to one Full Backup and up to six Incremental Backups.
- If the status is Available, the schedule can be modified.
- The schedule of the replica is the same as the original and can be viewed in the original.
- If the original is deleted, the replica’s schedule will be removed.
- If the Backup server is deleted, the Backup schedule will also be deleted. * At this point, the backup is retained and can be utilized during recovery.
Backup history
On the Backup List page, you can view the immediate backup and scheduled backup execution history of the selected resources.
| Category | Detailed description |
|---|---|
| Schedule name | Schedule name
|
| Backup timestamp | Backup start time |
| Completion time | Backup completion time |
| status | Backup status information (success/failure/in progress) |
| Cancel backup | Cancel button while backup is in progress
|
- Backup and completion times are based on Asia/Seoul (GMT +09:00).
- Queries can be performed based on the backup timestamp within a maximum of 30 days.
- When a backup fails, you can receive a notification and check it in Management > Logging&Audit.
- In the replica, the Cancel Backup button is not displayed.
- The backup history for both the original and the replica is provided by the original.
- Click the Excel Download button at the top of the list to download the retrieved Backup history list as an Excel file.
Restore target
On the Backup List page, you can view the recovery target (backup) of the selected resource.
| Category | Detailed description |
|---|---|
| Schedule | Schedule name
|
| Backup timestamp | Backup start time |
| Retention period | Retention period of the recovery target
|
| capacity | Capacity of the recovery target |
| Additional features > More | Management button for the recovery target
|
- Backup time is based on Asia/Seoul (GMT +09:00).
- Recovery can be performed using only Incremental Backup without a Full Backup.
- Queries can be performed based on the backup timestamp within a maximum of 30 days.
- You can click the Excel Download button at the top of the list to download the retrieved recovery target list as an Excel file.
- If the backup target server is terminated, you can verify the target server through the schedule name on the recovery target page.
Recovery History
Backup list page allows you to view the recovery execution history of the selected resources.
| Category | Detailed description |
|---|---|
| Schedule | Schedule name
|
| Recovery server name | The name of the server created through recovery |
| Backup timestamp | Backup start time of the recovery target used for recovery |
| Recovery date and time | Recovery start time |
| Recovery completion time | Recovery completion time |
| status | Recovery status information (success/failure/in progress) |
- Backup and recovery times are based on Asia/Seoul (GMT +09:00).
- Queries can be performed based on the recovery timestamp within a maximum of 30 days.
- Click the Excel Download button at the top of the list to download the retrieved recovery history list as an Excel file.
Replication
On the Backup List page, you can view the replication information of the selected resources.
- Replication tab information is provided only when you set Agent Backup and Backup Replication to Enabled when applying for the Backup service.
- (Agentless) VM Iamge Backup type does not provide the replication feature (Replication tab), and when applying for the service, you can select a Backup storage location to store the backup copy in a different location.
| Category | Detailed description |
|---|---|
| Replication Policy | User-configured replication policy
|
| Clone information | Volume information of the original and replica
|
Tag
Backup List page allows you to view the tag information of selected resources, and you can add, modify, or delete them.
| Category | Detailed description |
|---|---|
| Tag list | Tag list
|
Operation History
On the Backup List page, you can view the operation history of the selected resources.
| Category | Detailed description |
|---|---|
| Task History List | Resource Change History
|
Backup Resource Management
If you need to modify the schedule or retention period of a created backup, cancel a backup, or delete a recovery target, you can perform the tasks on the Backup Details, Schedule, Recovery Target pages.
Edit Retention Period
You can modify the backup retention period. To modify the retention period, follow these steps.
- All Services > Storage > Backup Click the menu. 1. Go to the Service Home page of Backup.
- Click the Backup menu on the Service Home page. 2. Go to the Backup List page.
- On the Backup List page, click the resource whose retention period you want to modify. 3. Navigate to the Backup Details page.
- Click the Edit button for Retention Period. 4. Edit Retention Period The popup window opens.
- Select the retention period and click the Confirm button.
- Choose from 2 weeks (14 days), 1 month (31 days), 3 months (93 days), 6 months (186 days), or 1 year (365 days).
- Check the modified retention period on the Backup Details page.
- Click the Recovery Target page. 7. Check the updated retention period for the recovery targets.
- Agentless Backup: When the retention period is modified, the retention period of all existing backup copies will be changed uniformly.
- Agent Backup: After modifying the retention period, the generated backup will have the updated retention period applied.
Modify Filesystem
You can modify the registered Filesystem.
To modify the Filesystem, follow the following procedure.
- All Services > Storage > Backup Click the menu. 1. Go to the Service Home page of Backup.
- On the Service Home page, click the Backup menu. 2. Go to the Backup List page.
- On the Backup List page, click the resource whose retention period you want to modify. 3. Navigate to the Backup Details page.
- Click the Edit button for Filesystem. 4. Filesystem Edit a popup window opens.
- Modify the Filesystem and click the Confirm button.
- After entering the Filesystem to add, click the Add Target button. * The filesystem is added to the list.
- Click the X button of the Filesystem you want to delete from the Filesystem list. * The specified Filesystem will be removed from the list.
- A Filesystem with the same name, or a Filesystem registered in another Backup, cannot be added.
- /dev/zero, /dev/null cannot be added to a Filesystem.
- Recovery is impossible when the following special characters are included, depending on the operating system.
- Linux:
:*<>|not allowed - Windows:
/?*<>|not allowed
- Linux:
Edit Schedule
You can modify the backup schedule.
- For replicas, the schedule cannot be modified.
- It is recommended to configure periodic Full Backups to optimize backup and recovery performance.
To modify the schedule, follow these steps.
- All Services > Storage > Backup Click the menu. 1. Go to the Service Home page of Backup.
- Click the Backup menu on the Service Home page. 2. Go to the Backup List page.
- On the Backup List page, click the resource to edit the schedule. 3. Backup Details navigate to the page.
- Click the Schedule page. 4. Go to the Backup schedule page.
- Click the Edit Schedule button. 5. Edit Schedule popup opens.
- Select the schedule and click the Confirm button.
- Please select daily, weekly, monthly.
- Daily: Set the Start time.
- Weekly: Please set the day, start time.
- Monthly: Week, Day, Start Time.
- Week: 1, 2, 3, 4, you can select the final week.
- Day: You can choose from Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.
- Start Time: can be selected in 30‑minute intervals (00–23 hours, 00/30 minutes).
- Click the Add button to add a schedule, or click the X button to delete a schedule.
- The schedule is based on Asia/Seoul (GMT +09:00).
- The schedule can be set to one Full Backup and up to six Incremental Backups, and at least one Full Backup schedule must be registered.
- If the status is Available, the schedule can be modified.
- After modifying the schedule, the initial backup is created as a Full Backup regardless of the request details.
- If you modify the original, the changes will also be applied to the copy.
Cancel backup
You can cancel an ongoing backup. To cancel the backup, follow these steps.
- All Services > Storage > Backup Click the menu. 1. Go to the Service Home page of Backup.
- Click the Backup menu on the Service Home page. 2. Go to the Backup List page.
- On the Backup List page, click the resource to cancel the backup. 3. Navigate to the Backup Details page.
- Click the Backup History page. 4. Go to the Backup History page.
- Check the backup you want to cancel. 5. When the Backup status is in progress, Backup cancellation is possible.
- Click the Backup Cancel button. 6. Backup Cancel The popup window opens.
- After checking information such as Backup name, Backup date/time, click the Confirm button. 7. The backup is canceled.
Delete recovery target
You can delete the generated recovery target (backup copy). To delete the recovery target, follow these steps.
- All Services > Storage > Backup Click the menu. 1. Go to the Service Home page of Backup.
- Click the Backup menu on the Service Home page. 2. Go to the Backup List page.
- On the Backup list page, click the resource to delete the recovery target. 3. Go to the Backup Details page.
- Click the Recovery Target page. 4. Navigate to the Backup recovery target page.
- After selecting all items you want to delete, click the Delete button. 5. Delete popup window opens.
- After verifying Backup schedule name, Backup date/time, authenticate via the logged-in user’s mobile phone.
- When deleting more than one item, you can only view the count of items to be deleted in the popup window.
- When authentication is complete, click the Confirm button. 7. The recovery target will be deleted.
- After the deletion is complete, check on the Backup recovery target page whether the target has been deleted.
- You can delete two or more recovery targets using multiple selection.
- Deleting the recovery target of the original does not delete the replica.
Terminate Backup
You can cancel unused Backup to reduce operating costs. However, if you terminate the service, the running service may be discontinued immediately, so you should proceed with the termination only after fully considering the impact that may arise from the service interruption.
- All saved backup data and history will be deleted. * Be careful, as data cannot be recovered after termination.
- If the status is Available, Error, or Error Deleting, it can be terminated.
- If you cancel the original Backup service, the replica’s schedule will be deleted, but the stored backup data will remain.
- Agent Backup that uses replication cannot be disabled. * After changing the replication policy to unused in the source, cancel it.
To cancel the backup, follow these steps.
- All Services > Storage > Backup Click the menu. 1. Go to the Service Home page of Backup.
- Click the Backup menu on the Service Home page. 2. Go to the Backup List page.
- On the Backup List page, select the resource to cancel and click the Service Cancellation button.
- Authenticate using the logged-in user’s mobile phone. 4. If verification is completed, the service will be terminated.
- After termination is complete, check on the Backup List page whether the resource has been terminated.