How-to guides

Users can apply for the service by entering the required information for using the WAF service through the Samsung Cloud Platform Console.

WAF Apply

You can apply for and use the WAF service from the Samsung Cloud Platform Console.

To request WAF service creation, follow the steps below.

1. All Services > Security > WAF Click the menu. Navigate to the WAF’s Service Home page.

2. On the Service Home page, click the WAF Service Request button. Navigate to the Support Center > Service Request List > Service Request page.

3. Service Request page, please enter or select the relevant information in the required input fields.

   • Select WAF creation in the task category.

     Input Item	Detailed Description
     Title	Enter the title of the service request content Example: WAF service creation request
     Region	Select the location of Samsung Cloud Platform Automatically filled with the region corresponding to the Account
     Service	Select service category and service. If the WAF service request button is pressed, it is entered automatically Service Category: Security Service: WAF
     Task Category	Select the type you want to request WAF creation: select when requesting a new service
     Content	Guidance on creating and applying basic customer information Content to be written: End customer/MSP information
     Attachment	Upload the completed WAF service application (required) and any additional files you wish to share Each attached file must be within 5MB, up to a maximum of 5 files can be attached Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif files can be attached

     Table. WAF Service Creation Request Items

4. After checking the application process and reference information, click the Form Download > Service Request Form Download button to download the WAF Service Application Form.

5. WAF Service Application Form please fill out.

   • Refer to the item descriptions in the Application Information and Control Information tabs, and fill out the required fields.

     Category	Detailed Content
     Application Information	Write required items such as application type, usage period, throughput information, basic information, etc.
     Monitoring Information	Write required items such as WAF service application information, SSL certificate information, etc. Public sector customers do not need to fill out

     Table. Main contents of WAF service creation application form

6. Attach the completed application form in the attachment area.

7. On the service request page, click the Request button.

   • When the application is completed, check the requested content on the Support Center > Service Request List page.

8. After the monitoring officer verifies the submitted service request, the process for using the service proceeds.

9. WAF service will be launched.

WAF Cancel

To request termination of the WAF service, follow the steps below.

1. All Services > Management > Support Center Click the menu. Support Center > Service Home Go to the page.
2. Click the Service Request button on the Support Center Service Home page. You will be taken to the Service Request List page.
3. Service Request List page, click the Service Request button. It navigates to the Service Request page.
4. Service Request page, please enter or select the relevant information in the required input fields.
   • Select WAF termination in the work classification.

     Input Item	Detailed Description
     Title	Enter the title of the service request content Example: WAF service termination request
     Region	Select the location of Samsung Cloud Platform Automatically filled with the region corresponding to the Account
     Service	Select service category and service Service Category: Security Service: WAF
     Task Category	Select the type you want to request WAF termination: select if you are terminating the service
     Content	Guidance on creating and applying basic customer information Content to be written: End customer/MSP information
     Attachment	Upload the completed WAF service application (required) and any additional files you wish to share Each attached file must be within 5 MB, up to a maximum of 5 files can be attached Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif files can be attached

     Table. Table. WAF service termination request items
5. After checking the Application Process and Reference Information, click the Form Download > Service Request Form Download button to download the WAF Service Application Form.
6. WAF Service Application Form please fill out.
   • Refer to the item descriptions in the Application Information and Control Information tabs, and fill out the required items.

     Category	Detailed Content
     Application Information	Application type, usage period, processing amount information, basic information, etc. Fill in required items
     Control Information	When terminating the entire service, no input is required

     Table. Main contents of WAF service termination application form
7. Please attach the completed application form to the attachment area.
8. On the service request page, click the Request button.
   • When the application is completed, check the submitted details on the Support Center > Service Request list page.
9. After the monitoring officer verifies the submitted service request, if the monitored URL, Port, and IP are deleted, the termination process is completed.
   • Service termination takes 3 business days, counting from the cancellation request date.