How-to guides

Users can apply for the service by entering the required information for using the WAF service through the Samsung Cloud Platform Console.

Apply for WAF

You can apply for and use the WAF service from the Samsung Cloud Platform Console.

To request the creation of a WAF service, follow these steps.

1. Click the All Services > Security > WAF menu. You will be taken to the WAF’s Service Home page.

2. On the Service Home page, click the WAF Service Request button. You will be taken to the Support Center > Service Request List > Service Request page.

3. Service Request page: enter or select the required information in the mandatory input fields.

   • Select WAF creation in the task type.

     Input field	Detailed description
     Title	Enter the title of the service request Example: WAF Service Creation Request
     Region	Select the location of the Samsung Cloud Platform Automatically filled with the region corresponding to the Account
     Service	Select the service category and service. If you click the WAF service request button, it is entered automatically Service Category: Security Service: WAF
     Task classification	Select the type you want to request Create WAF: select when requesting a new service
     content	Guide to the service application process and reference information
     Attachment	If you have a completed WAF service application (required) and any additional files you wish to share, proceed with the upload You can attach up to 5 files, each not exceeding 5 MB Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, and tif files are allowed

     Table. WAF Service Creation Request Items

4. After reviewing the application process and reference information, click the Form Download > Service Request Form Download button to download the WAF Service Application Form.

5. Please fill out the WAF Service Application.

   • Refer to the item descriptions in the Application Information and Monitoring Information tabs and complete the required fields.

     Category	Detailed description
     Application Information	Fill in required items such as application type, usage period, throughput information, basic information, etc.
     Monitoring information	Fill in required items such as WAF service application information and SSL certificate information.

     Table. Main contents of the WAF service creation request form

6. Attach the completed application form in the attachment area.

7. Click the Request button on the service request page.

   • After the request is completed, check the submitted details on the Support Center > Service Request List page.

8. After the monitoring personnel review the submitted service request, they proceed with the process to use the service.

9. The WAF service is being launched.

Terminate WAF

To request termination of the WAF service, follow the steps below.

1. Click the All Services > Management > Support Center menu. You will be taken to the Support Center > Service Home page.
2. On the Support Center Service Home page, click the Service Request button. You will be taken to the Service Request List page.
3. On the Service Request List page, click the Service Request button. You will be taken to the Service Request page.
4. Service Request page: enter or select the required information in the mandatory input fields.
   • Select WAF termination in the task category.

     Input field	Detailed description
     Title	Enter the title of the service request Example: WAF Service Termination Request
     Region	Select the location of the Samsung Cloud Platform automatically entered with the region corresponding to the Account
     Service	Select service category and service Service Category: Security Service: WAF
     Task classification	Select the type you want to request WAF termination: select if you are terminating the service
     content	Guide to the service application process and reference information
     Attachment	If you have a completed WAF service application (required) and any additional files you wish to share, proceed with the upload You can attach up to 5 files, each no larger than 5 MB Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, and tif files are allowed

     Table. Table. WAF service termination request items
5. After reviewing Application Process and Notes, click the Form Download > Service Request Form Download button to download the WAF Service Application Form.
6. Please complete the WAF Service Application.
   • Refer to the item descriptions in the Application Information and Monitoring Information tabs, and fill out the required fields.

     Category	Detailed description
     Application Information	Fill out required fields such as application type, usage period, transaction volume information, and basic information.
     Monitoring information	When terminating the entire service, no input is required.

     Table. Main contents of WAF service termination request form
7. Attach the completed application form to the attachment area.
8. On the service request page, click the Request button.
   • After the request is completed, verify the submitted information on the Support Center > Service Request list page.
9. After the monitoring staff verifies the submitted service request, the termination process is completed once the monitored URL, port, and IP are removed.
   • Service termination requires three business days, including the cancellation request date.