How-to guides

Users can create the service by entering the required information to obtain the WAF service through the Samsung Cloud Platform Console.

Create WAF

You can create and use a WAF service from the Samsung Cloud Platform Console.

To request the creation of a WAF service, follow these steps.

1. Click the All Services > Security > WAF menu. You will be taken to the WAF’s Service Home page.

2. On the Service Home page, click the WAF Service Request button. Navigate to the Support Center > Service Request List > Service Request page.

3. On the Service Request page, enter or select the required information in the mandatory input fields.

   • Select WAF creation for the task type.

     Input field	Detailed description
     Title	Enter the title of the service request Example: WAF Service Creation Request
     Region	Select the location of the Samsung Cloud Platform automatically entered with the region corresponding to the Account
     Service	Select the service category and service. If you click the WAF service request button, it is entered automatically Service Category: Security Service: WAF
     Task classification	Select the Activity you want to request Create WAF: select when requesting a new service
     content	Guide to the service application process and reference information
     Attachment	Upload the completed WAF service application (required) and, if you have any additional files you want to share, proceed with the upload You can attach up to 5 files, each no larger than 5 MB Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif files are allowed

     Table. WAF Service Creation Request Items

4. After reviewing the application process and reference information, download the form > click the Service Request Form Download button to download the WAF Service Application Form.

5. Please fill out the WAF Service Application.

   • Please refer to the item descriptions in the Application Information and Monitoring Information tabs and complete the required fields.

     Category	Detailed description
     Application Information	Complete required fields such as application type, usage period, and usage amount.
     Control information	Complete required items such as migration schedule, domain, and secure recipient information Complete all items except for special notes

     Table. Main contents of the WAF service creation request form

6. Attach the completed application form in the attachment area.

7. Click the request button on the service request page.

   • When the request is completed, check the submitted details on the Support Center > Service Request List page.

8. After the monitoring personnel review the submitted service request, they proceed with the process to use the service.

   • The monitoring officer is contacting you via email to proceed with opening the firewall, SECaaS domain authentication, and certificate deployment.
   • Please refer to Applying WAF Service and proceed with the monitoring integration.
   • We confirm the monitoring integration by conducting a test at the security monitoring center (securitycenter@samsung.com).
   • Perform a final check to confirm normal service access and detect any SSL certificate errors.

9. The WAF service is being launched.

Check WAF detailed information

Detailed WAF information can be accessed on the separate Security Platform(SSMP).

VM list

1. Security Platform(SSMP) Please access it.
2. Enter Knox login information.
3. Assets > Cloud Monitoring Management > Cloud URL List page, verify the SECaaS deployment status. You can enter the required fields to perform a query.

   Item	Detailed description
   Business Unit	Select the appropriate business unit
   Business name	Select the magnifying glass icon, then search for and enter the corresponding business name.
   website URL	Enter URL
   SECaaS implementation	Select whether to apply SECaaS (Apply/Do not apply)
   SECaaS mode	Select SECaaS mode (block/detect)
   SECaaS vendor	Select SECaaS vendor (None/Imperva/Cloudflare)
   Platform	Input with SCP
   Deletion status

   Table. Search items
4. When you click individual URL, you can view the URL details.

   SECaaS status	Detailed description
   Apply (Detection)	SECaaS applied state, conduct attack pattern detection and log analysis Recommend maintaining detection mode for at least one month, and after analyzing false positives/negatives for at least one month, send an email recommending switching to blocking mode
   Apply (Block)	SECaaS applied state, automatic blocking of detected attacks
   Not applied	State where SECaaS is not applied

   Table. SECaaS implementation status

Terminate WAF

To request termination of the WAF service, follow the steps below.

1. Click the All Services > Management > Support Center menu. Go to the Support Center > Service Home page.
2. On the Support Center Service Home page, click the Service Request button. You will be taken to the Service Request List page.
3. On the Service Request List page, click the Service Request button. You will be taken to the Service Request page.
4. On the Service Request page, enter or select the required information in the mandatory input fields.
   • Select WAF termination as the operation type.

     Input field	Detailed description
     Title	Enter the title of the service request Example: WAF Service Termination Request
     Region	Select the location of the Samsung Cloud Platform Automatically filled with the region corresponding to the Account
     Service	Select service category and service Service Category: Security Service: WAF
     Task classification	Select the Activity you want to request WAF termination: select if you are requesting service termination
     content	Guide to the service application process and reference information
     Attachment	If you have a completed WAF service application (required) and any additional files you wish to share, proceed with the upload You can attach up to 5 files, each no larger than 5 MB Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, and tif files are allowed

     Table. Table. WAF service termination request items
5. After reviewing Application Process and Notes, click the Form Download > Service Request Form Download button to download the WAF Service Application Form.
6. Please complete the WAF Service Application.
   • Refer to the item descriptions in the Application Information and Monitoring Information tabs and complete the required fields.

     Category	Detailed description
     Application Information	Fill in required fields such as request type, usage period, and usage amount Usage amount does not need to be filled in
     Monitoring information	Complete required items such as migration schedule, domain, and secure recipient information Complete all items except for special notes

     Table. Main contents of WAF service termination request form
7. Attach the completed application form to the attachment area.
8. Click the Request button on the service request page.
   • After the request is completed, verify the submitted information on the Support Center > Service Request list page.
9. After the monitoring staff verifies the submitted service request, the termination process is completed once the URL is deleted.
   • Service termination takes 2–3 business days (including the cancellation request date).
   • The restoration of DNS settings that were changed for SECaaS implementation must be performed directly by the service operator.
   • When the service termination is completed, you cannot view the URL on the Security Platform (SSMP) > Assets > Cloud Monitoring Management > Cloud URL List page.