User Portal

Overview

SingleID not only enables authorized users to easily access information assets with a single authentication, but also strengthens account security through policy‑based permission management and real‑time detection of anomalous authentication behavior, and provides account management and access frameworks through various audit logs.

Provided Features

• Unified Authentication and Account Management
  • Support for various authentication integration protocols (SAML, OIDC, etc.)
  • Providing self-service functionality for app usage requests and approvals
  • Synchronization of accounts such as Salesforce and Workday, and synchronization and management of roles (groups) within those accounts.
  • Provide registration and withdrawal functions that allow issuing accounts to partners, customers, and others who are not employees.
• Passwordless and Multi-Factor Authentication
  • PC·Mobile passwordless authentication and multi-factor authentication (MFA)
    • Authentication methods: SMS, email, SingleID Authenticator(mOTP, TOTP, PIN, biometrics), Knox Messenger, Passkey, etc
  • Provide composite authentication for secondary authentication by integrating with the existing primary authentication environment (MFA‑only service use case)
  • Support for certificate-based authentication through Private CA (Certificate Service Authority), a private certificate issuance and management function (Separate Use Case)
• Authentication and Account Information Integration
  • App integration automation via Pre‑Built Connector
  • Simplifying custom app integration through DIY integration templates
• Risk-based Authentication Anomaly Detection
  • Context-based access control according to authentication attempt scenarios
  • Enhancing security through detailed login and authentication policy settings
• Public cloud access management for cloud operators/developers
  • Console access control via role-based assigned accounts

Service diagram

What is a User Portal?

The SingleID User Portal is the user interface of the SingleID service, providing various security features such as access to company applications, SSO, and access permission requests.

User Portal screen layout

The User Portal is composed of the following menus.

1. My App: A menu that allows the user to view the list of applications currently in use. 1. Users can conveniently access and manage approved apps.
2. App Catalog: A menu that displays a list of accessible applications.
3. Notice: This menu allows the SingleID administrator to display announcements to users.
4. Approval Request: This is a menu where you can manage approval requests related to application access, member registration, usage period extension, and other similar actions.

Manual composition

This manual is organized as follows.

1. Announcements and Language Settings: It explains how to set the language in the SingleID solution and how to check urgent announcements that can be viewed before logging in.
2. Login and Authentication: Explains how to register and use various authentication methods for login.
3. Register Authentication Tool: Describes the enrollment process, which is the procedure for a user to register an authentication tool.
4. Sign Up: Explains the two methods of signing up.
5. ID Retrieval: Describes the procedure by which a user finds their own ID through the ID retrieval process.
6. Privacy Policy and Terms of Service: Explains the privacy policy and terms of service that can be accessed via the link at the bottom of the screen.
7. PC SSO Agent: Describes the PC SSO Agent, which assists with SingleID login and logout.
8. My App: Describes the My App menu that can be accessed via SSO.
9. App Catalog: Describes the App Catalog menu where you can view the list of apps available for request.
10. Notification: This explains the Notification menu that allows you to view urgent notices and regular notices.
11. Approval Request: Describes the Approval Request menu that allows you to request or approve app usage.
12. Personal Information Settings: Photos, preferred language, and system time zone can be set in Personal Settings, Authentication Settings, login history·environment, logout, etc., describing the personal settings menu.