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Installing the App
SingleID Authenticator mobile app can be downloaded in various ways.
Scanning the QR Code to Download
When proceeding with the SingleID Authenticator registration procedure on the SingleID User Portal, such as during authentication settings or authentication pages, you can scan the QR code to conveniently visit the app store and download it.
Note
If you are a user in China who cannot access the app store, click For Chinese users or those who cannot access the App Store, click here below the QR code on the screen to receive the SMS URL.
Downloading from the Mobile App Store
If you cannot scan the QR code with your camera due to company internal security, you can download it directly by searching for it on the app store for Android and iOS operating systems.
- Run Play Store (Android) or App Store on your smartphone.
- Search for SingleID.
- Confirm SingleID Authenticator and press the install button to install it.
Downloading via Smartphone Browser
If you have accessed the additional authentication page on your mobile device, follow the procedure below to download and install the app.
- Click the button below on the service registration guide page.
- Click the app download to download the installation file and install it.
Caution
For iOS, after installation, set SAMSUNG SDS to trusted in Device Settings > General > Device Management to use it.