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Monitoring
The Monitoring menu lets you view the login history of all users, MFA history, and administrator audit logs.
Login History
Provides users’ login history through the Monitoring menu. Users can also view their own login history via the User Portal.
| Name | Explanation |
|---|---|
| All | Clicking All displays the history of successful and failed logins. |
| Success | When you click Success, the history of successful logins will be displayed. |
| This record shows that the user successfully logged in. | |
| Failure | Clicking Failure will display the history of failed login attempts. |
| This entry records a user login failure. | |
| CSV download | Clicking CSV Download will download the history as a CSV file. |
Table. Login History
| Name | Explanation |
|---|---|
| Login date and time | The date and time the user logged in |
| ID | User ID |
| Name | User name |
| Location | User’s connection location |
| country | Country of connection |
| city | Connected city |
| IP address | Connecting IP address |
| Application | Connecting application |
| Operating System | Operating system environment you are connecting to |
| Browser | Connecting browser |
| Detection | Detection |
| Result | Login success result |
Table. Login history items
MFA History
In the Admin Portal, you can view users’ MFA (multi-factor authentication) history through the Monitoring menu. Users can also view their own MFA history via the User Portal.
guide
You need to purchase the MFA product to view the log.
| Name | Explanation |
|---|---|
| All | Clicking All displays the history of successful and failed composite authentication. |
| Success | When you click Success, the history of successful multi-factor authentication is retrieved. This history is the record of the user successfully logging in. |
| Failure | Clicking “Failure” will display the history of failed multi-factor authentication. This history shows the user’s failed login attempts. |
| Expiration | Clicking Expire displays the history of expired multi-factor authentication. |
| CSV download | Clicking CSV Download will download the history as a CSV file. |
Table. MFA history
| Name | Explanation |
|---|---|
| Event date and time | Date and time the user attempted multi-factor authentication |
| ID | User ID |
| Name | User name |
| IP address | Connecting IP address |
| Management entity | User account management entity |
| Event type | Types used for authentication - Enrollment : Registration - Authentication : Authentication - Secondary multi-factor authentication |
| Application | Connecting application |
| System code | System code entered when registering the MFA provider |
| Authenticator | Authentication methods used for multi-factor authentication |
| Result | Login success result |
Table. MFA history items
guide
You need to purchase the MFA product to view the log.
Administrator audit log
In the Admin Portal, the monitoring menu records the administrator’s activity history.
| Name | Explanation |
|---|---|
| date | Log timestamp |
| ID | Administrator ID |
| Menu | Menu |
| Submenu | Submenu |
| Action | Activity Log - View : Retrieve - List : List View - Update : Edit - Create : Create |
| Event type | Types used for authentication - Enrollment : Registration - Authentication : Authentication - Secondary multi-factor authentication |
| Result | Result of activity log |
Table. Administrator Audit Log
guide
To download monitoring history as Excel (CSV), we recommend staying below the following count. You can adjust the number of retrieved items by changing the search criteria.
- Login history: 20,000 entries or less
- MFA history: 100,000 entries or less
- Administrator audit log: 20,000 entries or less