How-to guides

The user can apply for the service by entering the required information for using the IPS service through the Samsung Cloud Platform Console.

Create IPS

You can apply for the IPS service and use it from the Samsung Cloud Platform Console.

To request IPS service creation, follow the steps below.

1. All Services > Security > IPS Click the menu. Navigate to the IPS Service Home page.
2. Service Home on the page, click the IPS Service Request button. Navigate to the Support Center > Service Request List > Service Request page.
3. Service Request page, please enter or select the relevant information in the required input fields.
   • Please select IPS creation in the work category.

     Input Item	Detailed Description
     Title	Enter the title of the service request content Example: IPS service creation request
     Region	Select the location of Samsung Cloud Platform Automatically filled with the region corresponding to the Account
     Service	Select the service category and service. If the IPS service request button is pressed, it is entered automatically Service Category: Security Service: IPS
     Task Classification	Select the type you want to request IPS creation: select when requesting a new service
     Content	Guidance on creating and applying basic customer information Content to be written: End customer/MSP information
     Attachment	Upload the completed IPS service application (required) and any additional files you wish to share Each attached file can be up to 5 MB, with a maximum of 5 files Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif files can be attached

     Table. IPS Service Creation Request Items
4. After checking the application process and reference information, click the Form Download > Service Request Form Download button to download the IPS Service Application Form.
5. IPS Service Application Form please fill out.
   • Refer to the item-by-item description of the Application Information and Control Information tabs, and fill out the required fields.

     Category	Details
     Application Information	Fill in required items such as application type, usage period, basic information, etc. Application type: select application Usage period: enter desired start date, contract status, expected usage period Basic information: enter Account name, Project name, recipient information
     Monitoring Information	Write required items such as protected target IP, exception handling IP, etc. (Purpose per IP required) Write application classification per IP New: select when applying for a new service Public customers do not need to fill out

     Table. IPS Service Creation Application Form Main Contents
6. Attach the completed application form in the attachment area.
7. On the service request page, click the Request button.
   • When the application is completed, check the requested details on the Support Center > Service Request List page.
8. After the monitoring officer verifies the submitted service request, the process for using the service proceeds.
9. IPS service will be launched.

Cancel IPS

To request termination of the IPS service, follow the steps below.

1. All Services > Management > Support Center Click the menu. Support Center > Service Home Navigate to the page.
2. Support Center Service Home on the page, click the Service Request button. Navigate to the Service Request List page.
3. Service Request List page, click the Service Request button. Service Request page will be opened.
4. Service Request page, enter or select the required information in the mandatory input fields.
   • Select IPS termination in the work type.

     Input Item	Detailed Description
     Title	Enter the title of the service request content Example: IPS service termination request
     Region	Select the location of Samsung Cloud Platform Automatically filled with the region corresponding to the Account
     Service	Select service category and service Service Category: Security Service: IPS
     Task Category	Select the type you want to request IPS termination: select if canceling the service
     Content	Guidance on creating and applying basic customer information Content to be written: End customer/MSP information
     Attachment	Upload the completed IPS service application (required) and any additional files you want to share Each attached file can be up to 5 MB, with a maximum of 5 files Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif files can be attached

     Table. Table. IPS Service Termination Request Items
5. After checking the Application Process and Reference Information, click the Form Download > Service Request Form Download button to download the IPS Service Application Form.
6. IPS Service Application Form please fill out.
   • Refer to the item-by-item description of the Application Information and Control Information tabs, and fill out the required fields.

     Category	Detailed Content
     Application Information	Fill in required items such as application type, usage period, basic information Application type: Termination selected Usage period: Enter desired termination date Basic information: Account name, Project name, recipient information
     Control Information	When the entire service is cancelled, no input is required

     Table. Main contents of IPS service termination application form
7. Attach the completed application form in the attachment area.
8. Click the request button on the service request page.
   • When the application is completed, check the applied content on the Support Center > Service Request list page.
9. After the monitoring staff verifies the submitted service request, the termination process is completed once the monitored IP is deleted.
   • Service termination takes 3 business days, including the cancellation request date.