The user can apply for the service by entering the required information for using the DDoS Protection service through the Samsung Cloud Platform Console.

DDoS Protection Create

You can apply for and use the DDoS Protection service on the Samsung Cloud Platform Console.

To request DDoS Protection service creation, follow the steps below.

1. All Services > Security > DDoS Protection Click the menu. Navigate to DDoS Protection’s Service Home page.
2. Click the DDoS Protection Service Request button on the Service Home page. Navigate to the Support Center > Service Request List > Service Request page.
3. Service Request page, enter or select the relevant information in the required input fields.
   • In the task category, select Create DDoS Protection.

     Input Item	Detailed Description
     Title	Enter the title of the service request content Example: DDoS Protection service creation request
     Region	Select the location of Samsung Cloud Platform Automatically filled with the region corresponding to the Account
     Service	Select the service category and service. If the DDoS Protection service request button is pressed, it is entered automatically Service Category: Security Service: DDoS Protection
     Task Category	Select the type you want to request Create DDoS Protection: select when requesting a new service
     Content	Guide to creating basic customer information and application process Content to be written: End customer/MSP information
     Attachment	Upload the completed DDoS Protection service application form (required) and any additional files you wish to share Each attachment can be up to 5MB, with a maximum of 5 files Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif files are allowed

     Table. DDoS Protection Service Creation Request Items
4. After checking the application process and reference information, click the Form Download > Service Request Form Download button to download the DDoS Protection Service Application Form.
5. DDoS Protection service application form please fill out.
   • Refer to the item descriptions in the Application Information and Control Information tabs, and fill out the required items.

     Category	Detailed Content
     Application Information	Fill in required items such as application type, usage period, basic information, etc. Application Type: Select Application Usage Period: Desired start date, contract status, expected usage period input Basic Information: Account name, Project name, recipient information input
     Monitoring Information	Write required items such as protected target IP, exception handling IP, etc. (need to specify purpose per IP) Write application classification per IP New: select when applying for a new service Public-facing customers do not need to fill out

     Table. DDoS Protection service creation application form main contents
6. Attach the completed application form in the attachment area.
7. On the service request page, click the Request button.
   • When the application is completed, check the applied content on the Support Center > Service Request List page.
8. After the monitoring officer verifies the submitted service request, the process for using the service proceeds.
9. DDoS Protection service will be launched.

DDoS Protection Cancel

If you want to request termination of DDoS Protection service, follow the steps below.

1. All Services > Management > Support Center Click the menu. Support Center > Service Home Navigate to the page.
2. Support Center Service Home on the page click the Service Request button. Navigate to the Service Request List page.
3. Service Request List page, click the Service Request button. Service Request page will be opened.
4. Service Request on the page, enter or select the relevant information in the required input fields.
   • In the task category, please select DDoS Protection cancellation.

     Input Item	Detailed Description
     Title	Enter the title of the service request content Example: DDoS Protection service termination request
     Region	Select the location of Samsung Cloud Platform Automatically filled with the region corresponding to the Account
     Service	Select service category and service Service Category: Security Service: DDoS Protection
     Task Category	Select the type you want to request DDoS Protection termination: select if you want to cancel the service
     Content	Guide to creating and applying basic customer information Content to write: End customer/MSP information
     Attachment	Upload the completed DDoS Protection service application form (required) and any additional files you wish to share Each attached file must be within 5 MB, and up to 5 files can be attached Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif files can be attached

     Table. Table. DDoS Protection service termination request items
5. After checking the Application Process and Reference Information, click the Form Download > Service Request Form Download button to download the DDoS Protection Service Application Form.
6. DDoS Protection service application form please fill out.
   • Refer to the item descriptions in the Application Information and Control Information tabs, and fill out the required fields.

     Category	Details
     Application Information	Application type, usage period, basic information, etc. required items fill Application type: Select termination Usage period: Enter desired termination date Basic information: Account name, Project name, Recipient information
     Control Information	No input required when terminating the entire service

     Table. DDoS Protection Service Termination Application Form Main Contents
7. Attach the completed application form to the attachment section.
8. Click the request button on the service request page.
   • When the application is completed, check the applied content on the Support Center > Service Request list page.
9. After the monitoring staff verifies the submitted service request, if the monitored IP/policy is deleted, the termination process is completed.
   • Service termination takes 3 business days, including the cancellation request date.