How-to guides

Users can create the DDoS Protection service by entering the required information through the Samsung Cloud Platform Console.

Create DDoS Protection

You can create and use the DDoS Protection service from the Samsung Cloud Platform Console.

To request the creation of a DDoS Protection service, follow these steps.

1. All Services > Security > DDoS Protection menu, click it. You will be taken to the Service Home page of DDoS Protection.
2. On the Service Home page, click the DDoS Protection Service Request button. You will be taken to the Support Center > Service Request List > Service Request page.
3. Service Request page, enter or select the required information in the mandatory input fields.
   • In the operation type, select Create DDoS Protection.

     Input field	Detailed description
     Title	Enter the title of the service request Example: DDoS Protection service creation request
     Region	Select the location of the Samsung Cloud Platform Automatically filled with the region corresponding to the Account
     Service	Select the service category and service. If you click the DDoS Protection service request button, it is entered automatically Service Category: Security Service: DDoS Protection
     Task classification	Select the Activity you want to request Create DDoS Protection: select if you are requesting a new service
     content	Guide to the service application process and reference information
     Attachment	If you have a completed DDoS Protection service application (required) and any additional files you wish to share, proceed with the upload You can attach up to 5 files, each no larger than 5 MB Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, and tif files are allowed

     Table. DDoS Protection Service Creation Request Items
4. After reviewing the application process and reference information, download the form > click the Service Request Form Download button to download the DDoS Protection Service Application Form.
5. Please fill out the DDoS Protection Service Application Form.
   • Refer to the item descriptions in the Application Information and Monitoring Information tabs and complete the required fields.

     Category	Detailed description
     Application Information	Complete required fields such as application type, usage period, and usage amount.
     Monitoring information	Complete required items such as migration schedule, domain, and secure recipient information Fill out all items except for special cases

     Table. Main contents of the DDoS Protection service creation request form
6. Attach the completed application form in the attachment area.
7. Click the Request button on the service request page.
   • When the request is completed, check the submitted details on the Support Center > Service Request List page.
8. After the monitoring personnel review the submitted service request, they proceed with the process to use the service.
   • The monitoring officer is contacting you via email to proceed with opening the firewall, SECaaS domain authentication, and certificate deployment.
   • User Guide > Security > DDoS Protection > How-to guides > Refer to the DDoS Protection Service Application page to proceed with monitoring integration.
   • We will conduct a test at the Security Monitoring Center (securitycenter@samsung.com) to verify the monitoring integration.
   • Perform a final check to confirm normal service access and detect any SSL certificate errors.
9. The DDoS Protection service is now available.

Check DDoS Protection detailed information

Detailed information on DDoS Protection can be accessed from a separate Security Platform (SSMP).

VM list

1. Security Platform (SSMP) Please access it.
2. Enter Knox login information.
3. Assets > Cloud Monitoring Management > Cloud URL List Check the SECaaS deployment status on the page. You can enter the required fields to query.

   Item	Detailed description
   Business Unit	Select the appropriate business unit
   Business name	Select the magnifying glass icon, then search for and enter the corresponding business name.
   website URL	Enter URL
   SECaaS implementation	Select whether to apply SECaaS (Apply/Do not apply)
   SECaaS mode	Select SECaaS mode (block/detect)
   SECaaS vendor	Select SECaaS vendor (None/Imperva/Cloudflare)
   Platform	Enter using SCP
   Deletion status

   Table. Search items
4. When you click the individual URL, you can view the URL details.

   SECaaS status	Detailed description
   Apply (Detection)	SECaaS applied state, conduct attack pattern detection and log analysis Recommend maintaining detection mode for at least one month, and after analyzing false positives/false negatives for at least one month, recommend switching to blocking mode via email
   Apply (Block)	SECaaS applied state, automatic blocking of detected attacks
   Not applied	State where SECaaS is not applied

   Table. SECaaS implementation status

DDoS Protection Terminate

To request termination of the DDoS Protection service, follow the steps below.

1. Click the All Services > Management > Support Center menu. You will be taken to the Support Center > Service Home page.

2. On the Support Center Service Home page, click the Service Request button. You will be taken to the Service Request List page.

3. On the Service Request List page, click the Service Request button. You will be taken to the Service Request page.

4. Service Request page: enter or select the required information in the mandatory input fields.

   • Select DDoS Protection termination in the work category.

     Input field	Detailed description
     Title	Enter the title of the service request Example: DDoS Protection Service Cancellation Request
     Region	Select the location of the Samsung Cloud Platform Automatically filled with the region corresponding to the Account
     Service	Select service category and service Service Category: Security Service: DDoS Protection
     Task classification	Select the Activity you want to request Cancel DDoS Protection: select if you are canceling the service
     content	Guide to the service application process and reference information
     Attachment	If you have a completed DDoS Protection service application form (required) and any additional files you wish to share, proceed with the upload You can attach up to 5 files, each no larger than 5 MB Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, and tif files are allowed

     Table. Table. DDoS Protection service termination request items

5. After reviewing the Application Process and Reference Information, click the Form Download > Service Request Form Download button to download the DDoS Protection Service Application Form.

6. Please complete the DDoS Protection Service Application Form.

   • Refer to the item descriptions in the Application Information and Monitoring Information tabs and complete the required fields.

     Category	Detailed description
     Application Information	Fill in required items such as application type, usage period, and usage amount Usage amount does not need to be filled in
     Monitoring information	Complete required items such as migration schedule, domain, and secure recipient information Complete all items except for special notes

     Table. Main contents of DDoS Protection service termination request form

7. Attach the completed application form to the attachment area.

8. Click the Request button on the service request page.

   • Once the request is completed, verify the submitted information on the Support Center > Service Request list page.

9. After the monitoring staff verifies the submitted service request, the termination process is completed once the URL is deleted.

   • Service termination takes 2–3 business days (including the cancellation request date).
   • The restoration of DNS settings that were changed for SECaaS implementation must be performed directly by the service operator.
   • When the service termination is completed, you cannot view the URL on the Security Platform (SSMP) Assets > Cloud Monitoring Management > Cloud URL List page.