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Copilot

Copilot Overview

You can use the Samsung Cloud Platform more conveniently through the generative AI‑based assistant service Copilot. Users can easily leverage Copilot using familiar interfaces and natural language, enabling them to conduct work accurately and efficiently. You can start a conversation with Copilot by clicking the Copilot button in the Samsung Cloud Platform Console.

Ask a question Tip
  • Clearly describe the reason for requesting the task and the final objective to obtain an accurate response.
  • To solve complex problems, start by requesting small and simple requirements step by step.
  • We use the terminology used in Samsung Cloud Platform.
Caution
  • Please ensure you do not enter any sensitive information related to work, as it cannot be used.
  • Answers generated based on generative AI may contain inaccurate information, so be sure to review them before use.
  • For general questions related to the Samsung Cloud Platform, please select General Inquiry, and for questions about the resources you are using, please select Resource Lookup.

Using Copilot

You can use Copilot via the Copilot button at the top of the Samsung Cloud Platform Console and the Copilot button at the lower right.
On the Dashboard of the Console Home page, which is the first login screen of the Samsung Cloud Platform Console, you can also use Copilot via the Copilot widget.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.
  2. Copilot Please check the popup window. 2. The features provided by Copilot are as follows.
    CategoryDetailed description
    Ask a question > General queryGeneral questions about using Samsung Cloud Platform
    • Example question
      • How do I create a Virtual Server?
      • How can I check the estimated charges?
      • What is the estimated bill for this month?
    Ask a question > View ResourceQuestion about resources used in Samsung Cloud Platform
    • Example question
      • Please show the list of Virtual Server resources in my account.
      • Find the Virtual Server with IP 192.168.21.1
    Conversation ListCheck the list of previous conversations
    Start a new conversationStart a new conversation
    Copilot SettingsCurrent region information
    Open in a new tabDisplay the Copilot popup in a new tab
    Knowledge Center MoreCopliot Knowledge Center popup opens, allowing you to view recommended prompts by service category
    Provides recommended prompts for basic setup methods for using the service, troubleshooting solutions, pricing, account and permission information, as well as related information such as Open API and CLI
    • You can also view them by clicking the Recommended Prompt button on the left side of the prompt input area
    Recommended prompt questionList of questions recommended by Copilot
    • Click the suggested prompt to input that prompt
    Add tag informationAdd tag information to a specific resource or project
    Table. Copilot-provided features
Reference Tip
  • When you drag text in the Samsung Cloud Platform Console, the Copilot button appears. * Click the Copilot button to search the text using Copilot.
  • On the creation page of each service, clicking the info button displayed next to an item provides a detailed guide via Copilot.
  • Answers to the question are provided with reference sources. * Clicking a reference title takes you to its document page.
  • The Copilot recommendation feature can be enabled or disabled in the My menu’s My info.

General Query

Through Copilot, you can ask general questions about the features, usage, and other aspects provided by Samsung Cloud Platform. To make a general query to Copilot, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.
  2. Copilot In the bottom prompt of the popup window, select General Query and ask a general question about Samsung Cloud Platform.
  • Example question
    • Service that must be created in advance before creating a Virtual Server
    • What network settings are required to create a Virtual Server?
Ask a question Tip
  • Clearly describe the reason for requesting the task and the final objective to obtain an accurate response.
  • To solve complex problems, start by requesting small and simple requirements step by step.
  • We use the terminology used in Samsung Cloud Platform.
Precautions
  • Please ensure you do not enter any sensitive information related to work, as it cannot be used.
  • Answers generated based on generative AI may contain inaccurate information, so be sure to review them before use.
  • For overall questions related to the Samsung Cloud Platform, select General Inquiry, and for questions about the resources you are using, select Resource Lookup.

View Resource

You can ask questions about resources created in Samsung Cloud Platform through Copilot. To ask Copilot questions about Resources, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.
  2. Copilot In the popup window’s bottom prompt, select View Resource and ask a question about resources on Samsung Cloud Platform.
  • Example question
    • Please show the list of Virtual Servers.
    • Active Load Balancer
Ask a question Tip
  • Clearly describe the reason for requesting the task and the final objective to obtain an accurate response.
  • To solve complex problems, start by requesting small and simple requirements step by step.
  • We use the terminology used in Samsung Cloud Platform.
Caution
  • Please be careful not to enter any sensitive information related to work, as it cannot be used.
  • Answers generated based on generative AI may contain inaccurate information, so be sure to review them before use.
  • For general questions related to the Samsung Cloud Platform, please select General Inquiry, and for questions about the resources you are using, please select Resource Lookup.

Start a new conversation

You can start a new conversation with Copilot. To start a new conversation with Copilot, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.
  2. Click the Start new conversation button at the top right of the Copilot popup. 2. A new conversation is starting.

Check conversation list

You can view the list of conversations you had with Copilot. To view the list of conversations with Copilot, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.
  2. Click the Conversation List button at the top left of the Copilot popup. 2. Conversation List expands.
  3. In the Conversation list, click the conversation you want to view to go to that conversation.

Check recommended prompts

Copliot Knowledge Center provides recommended prompts for basic setup methods for using the service, solutions for issues that arise, information on fees, accounts, permissions, Open API and CLI, and other related information. Users can easily view and select the recommended prompts provided by Copilot using the Copliot Knowledge Center. To view the recommended Copilot prompts, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Navigate to the Copilot popup window.
  2. Copilot in the popup window, click the Knowledge Center More button. 2. Copliot Knowledge Center The popup window opens.
    • You can also view the popup by clicking the Recommended Prompt button on the left side of the prompt input area.
  3. Click the prompt you want to ask in the Copliot Knowledge Center popup window.
    • In Service Category, you can check the desired service or enter keywords in the search area to easily find the prompt you want.
      CategoryDetailed description
      Service CategorySelect the service category of the prompt provided by Copliot Knowledge Center
      • Multiple selection allowed
      Search areaEnter the keyword of the desired prompt to search.
      Recommended Prompt ListRecommended prompt list reflecting Service Category settings and keyword search results
      Table. Copilot Knowledge Center items
Reference
Recommended prompts can also be found on the Service Home page of the service provided in the Samsung Cloud Platform Console.

Add tag information

You can add tag information to a specific resource or project. To add tag information, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.

  2. Enter the tag addition command together with the name of the resource or project for which you want to add tag information in the bottom prompt of the Copilot popup window.

    • Example: Add a tag value to Virtual Server Project1
  3. Copilot After entering the tag save information displayed in the popup window, click the Save button.

    Category
    Required
    Detailed description
    Service nameRequiredCloud Control’s home region
    • Cloud Control designates the default region as the home region and cannot be changed
    • All regions except the default region are managed by Cloud Control
    Resource NameRequiredEnter the default organizational unit within the landing zone
    • Case-sensitive English letters, up to 128 characters
    • The default organizational unit includes shared Accounts (Log Account, Audit Account)
    • Security: Default organizational unit name of the shared Account
    • Can be modified after the landing zone is created
    tag valueRequiredAdd Tag
    • Add Tag after clicking the Add Tag button, enter or select Key, Value values
    • Key value required
    • Up to 10 can be added
    Table. Tag storage items

  4. When the popup notifying tag saving opens, click the Confirm button.

View in a new tab

You can view and use Copilot in a new browser tab. To use Copilot in a new tab, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.
  2. Click the View New Window button at the upper right of Copilot. 2. It opens in a new tab of Copilot’s browser.
  3. Click the Copilot tab opened in the browser. 3. Navigate to the Copilot page.
  4. Use the desired feature on the Copilot page.
    CategoryDetailed description
    Ask a question > General queryGeneral questions about using Samsung Cloud Platform
    • Example question
      • How do I create a Virtual Server?
      • How can I check the estimated charges?
      • What is the estimated bill for this month?
    Ask a question > View ResourceQuestion about resources used in Samsung Cloud Platform
    • Example question
      • Please show the list of Virtual Server resources in my account.
      • Find the Virtual Server with IP 192.168.21.1
    Start a new conversationStart a new conversation
    Conversation ListCheck the list of previous conversations
    Recommended Prompt ListDisplay list of recommended questions from Copilot
    • Product
      • Are there any prerequisite services that must be set up before creating a Virtual Server?
      • What are the constraints of Virtual Server compared to other Bare Metal Servers?
      • Are there any precautions when using a Bare Metal Server?
    • Pricing
      • What is the contract pricing policy?
      • What time zone is used as the basis for billing calculations?
      • How can I check the estimated charges?
    • Member
      • How do I register an IAM member?
      • If I forget my password, how can I retrieve it?
      • How do I change user information or password?
    • Other
      • How should I configure the network and firewall to access a Samsung Cloud Platform Virtual Machine from an overseas local intranet?
      • If there are errors or suggestions for improvement while using the service, how should I contact support?
    • More
      • Copliot Knowledge Center popup opens, allowing you to view recommended prompts by service category
    Copliot Knowledge Center provides recommended prompts for basic configuration methods for using the service, troubleshooting, pricing, account and permission information, Open API, CLI, and other related information
    • You can also view them by clicking the Recommended Prompt button on the left side of the prompt input area
    Table. Copilot page detailed items
Reference
Recommended prompts can also be viewed on the Service Home page of the service provided by the Samsung Cloud Platform Console.

Resolving Warning Alerts with Copilot

If a warning notification occurs while using the Samsung Cloud Platform service, you can obtain information on how to resolve it by using Copilot. Click the Solve with Copilot button in the toast popup that opens when a notification occurs in the Samsung Cloud Platform Console. Information about warnings and solutions is provided in a Copilot popup window.

Integrated Management
Compute