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Log In

    To use the Samsung Cloud Platform Console, you need to create an Account, and you can create an Account through sign‑up. A user who signs up and creates an Account becomes the Account’s root user and is responsible for the Account’s payment. After signing up and registering a payment method, you can create resources. For details, see Register a payment method.

    Reference
    Root users can create users in Management > IAM and add them to user groups. Users created this way can log in as IAM users. For detailed information on user creation, refer to IAM.

    Sign Up

    To use the Samsung Cloud Platform Console, you need to create an Account, which can be done through sign‑up. To create an Account in the Samsung Cloud Platform Console, follow these steps.

    1. On the login page, select the user type Root User and then click the Sign Up button. You will be taken to the Sign Up page.

    2. On the Sign Up page, complete Identity Verification.

      • When identity verification is complete, click the Next button.
        Item
        Required status
        Explanation
        Prevent automatic inputRequiredEnter the characters displayed in the image into the input field.
        emailRequiredEmail to be used as subscriber ID
        • Enter the email address and click the Duplicate Check and Verify button
        Table. Personal authentication information
      • In Enter registration information, select the region information and agree to the terms.
        Item
        Required
        Explanation
        regionRequiredSelect subscriber region
        Agree to the Terms of ServiceRequiredCheck if the service terms are agreed.
        Consent to collection and use of personal informationRequiredCheck consent for collection and use of personal information
        Consent for overseas transfer of personal dataRequiredCheck consent for overseas transfer of personal data
        Are you at least 14 years old?RequiredCheck if the user is 14 years or older.
        Consent to the collection and use of personal informationSelectCheck consent for collection and use of personal information
        Table. Sign-up information input
      • Enter the required fields in Member Information Input.
        Item
        Required
        Explanation
        ID(email)RequiredEmail to be used as subscriber ID
        • Display email information used for identity verification
        usernameRequiredSubscriber name
        • Can be entered using Korean, English, numbers, and spaces, up to 60 characters
        Account nameRequiredAccount for the subscriber
        • Can be entered using Korean, English, numbers, and spaces, up to 60 characters
        PasswordRequiredThe subscriber can enter a password of 9 to 20 characters
        • Include at least one uppercase letter (English), one lowercase letter (English), one digit, and one special character (! @ # $ % & * ^)
        • The ID cannot be used as the password
        • Cannot use the same character three or more times consecutively
        • Passwords that are easy to guess are not allowed
          • Sequences of four or more consecutive letters or numbers are not allowed
        • Password change interval: 90 days
        Confirm PasswordRequiredConfirm the password the subscriber will use
        mobile phone numberRequiredEnter mobile phone number
        • Enter the mobile phone number and click the Verify button to issue a verification code
        • Enter the verification code received on the mobile phone and click the Confirm button
        • If the verification code is valid, identity verification is completed
        Notification languageRequiredSet the language for notifications such as email and SMS provided by Samsung Cloud Platform
        • After logging in, change it in Notification Popover > Notification Settings
        Table. Member information input information
    3. After entering all the information, click the Complete button, and a verification email will be sent to the entered email address.

      • Click the Verify button in the received email to complete registration.

    Log in

    In the Samsung Cloud Platform Console, there are two types of users: Root users and IAM users. A Root user is the account creator who performs tasks that require unlimited access permissions. An IAM user is a user within an account who performs daily tasks, and a Root user can create IAM users. For detailed information about user creation, see IAM.

    Log in as root user

    To log in to the Samsung Cloud Platform Console as the Root user, follow these steps.

    1. On the login page, select the user type Root User, enter the ID (email), and click the Next button.
    2. Navigate to the Root user login page. Enter the password.
    3. Select the method to send the verification code, and click the Send Verification Code button.
    4. Enter the received verification code and click the Login button.
    5. If login succeeds, you will be redirected to the Console Home page.
    Find ID/Password
    If you have lost your ID or password, click the Find ID/Password button, verify your account information, and then attempt to log in.
    Caution
    • Please enter the password and verification code correctly. If you enter the password or verification code incorrectly five or more times, your account will be locked for security.
    • If the account is locked, provide the locked account information to the user.
    • If an allowed IP is configured, login from an unauthorized IP is not possible. Click the Access Allowed IP Not Set item to lift the IP restriction.
    • If you have removed the allowed IP setting and logged in, for security go to the Management > IAM > My info. page and reset it. For more details, see Manage Access IP.

    IAM user login

    To log in to the Samsung Cloud Platform Console as an IAM user, follow these steps.

    1. On the login page, select the user type as IAM user, enter the Account information, and then click the Next button.
    Reference
    Account information must be entered as an Account ID or Account alias. Obtain the Account information from the Root user.
    1. Go to the IAM User Login page. Enter the IAM Username and Password.
    2. Select the authentication method and click the Next button.
    3. Enter the received verification code and click the Next button.
    4. If login succeeds, you will be redirected to the Console Home page.
    Reference
    • If an IAM user loses their password, they can click the Find Password button to reset the password.
    • In the Password Recovery popup window, use your login information (Account information, IAM username) and the pre‑registered email account to reset your password, then log in again.
    Caution
    • Please enter the password and verification code correctly. If you enter the password or verification code incorrectly five or more times, your account will be locked for security.
    • If the account is locked, provide the locked account information to the user or administrator.
    • If an allowed IP is configured, login from an unauthorized IP is not possible. Click the Access Allowed IP Not Set item to lift the IP restriction.
    • If you have removed the allowed IP setting and logged in, go to the Management > IAM > My info. page and reset it for security. For more details, refer to Managing Access IP.

    Switch User

    After logging into the Samsung Cloud Platform Console, you can switch to a Root user or an IAM user.

    Information
    You can switch users after logging in only when the root user and the IAM user’s email and phone number are identical.

    To switch users, follow the steps below.

    1. On the Console Home page, click the User Switch button to the right of the Account name. The User Switch popup opens.
    2. Click the user name you want to change among the usernames for each Account. A popup indicating user switching will open.
    3. After verifying the user name, click the Confirm button. The user switch completes and you are redirected to the Console Home page.

    Changing the console language

    You can set the language to be used in the Samsung Cloud Platform Console.

    1. Change on the login page

      • To change the language displayed in the Samsung Cloud Platform Console, click the user language in the upper right of the login page, select the desired language, and then log in.
    2. Change on the Console page

      • If you are logged into the Samsung Cloud Platform Console, you can change the language by clicking the language selector at the bottom of the page.

    Edit User Information

    You can change user information such as username, password, and mobile phone number.

    To edit user information, click My menu > My Info. at the top right of the Console.