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Samsung Cloud Platform

1 - New Features

New feature

Explore the new features of the Samsung Cloud Platform Console~

Resource Management Using Copilot

account

Information about resources/services

create
copilot

Improving accessibility of Account and Favorites

documentation

Providing services for large-scale organizations and systematic user management

archtecturediagram

LLM service that can be used without a separate application

searchservice

2 - Overview

Samsung Cloud Platform

Samsung Cloud Platform is a cloud environment that virtualizes and provides various resource pools such as computing, storage, networking, and databases needed by enterprises.

Through the Samsung Cloud Platform, you can use the required resources in a cloud environment without needing to provide hardware or physical space. Since charges are billed based on actual usage, efficient budget management is possible, and companies can reduce costs associated with building and managing their own server environments.

The main terms used in Samsung Cloud Platform are as follows.

term
Detailed description
RegionConsists of one or more data centers to ensure availability as geographically separated cloud service delivery units.
AccountThe basic unit and billing unit required to use the Samsung Cloud Platform service
Root userUser who created the Account and holds top-level privileges
IAM userA user with restricted permissions created by the root user within the account
ServiceVarious types of IT services and infrastructure (Compute, Storage, Network, etc.) provided by Samsung Cloud Platform
Resource (resource)An individual unit entity (Entity) that is created and managed as the user uses the service.
Table. Samsung Cloud Platform key terms

Component

Samsung Cloud Platform provides a Service Portal, Console, and Documentation.

Category
Detailed description
Service PortalService and pricing overview for Samsung Cloud Platform, as well as information such as customer support
ConsoleSelf-service interface that provides functions such as creating accounts and resources, and checking costs on the Samsung Cloud Platform.
DocumetationAs a documentation service for Samsung Cloud Platform, it provides user guides, API/CLI references, and more.
Table. Samsung Cloud Platform components

region

Regions are geographically distinct units of cloud service provision, composed of one or more data centers to ensure availability. Services offered on the Samsung Cloud Platform are managed by region, so the services provided may vary slightly. Refer to the user guide for each service.

Region nameRegion
Western KoreaKorea West (kr-west1)
Eastern KoreaKorea East (kr-east1)
South Korea (administrative)South Korea South 1 (kr-south1)
South Korea (public)South Korea 2 (kr-south2)
South Korea (Internet)South Korea South 3(kr-south3)
Table. Samsung Cloud Platform provided region items

Account

To use the Samsung Cloud Platform, you need to create an Account, which can be done through sign‑up. A user who signs up and creates an Account becomes the Account’s root user and is responsible for payment. Once you sign up and register a payment method, you can create resources.

The root user can create users in IAM and add them to user groups. Users created in this way are IAM users.

The typical flow from a user creating an account to setting up a cloud environment and performing tasks is as follows.

  1. When a user signs up, an Account is created and they become a Root user.
  2. If a root user registers a payment method, they can create resources on the Samsung Cloud Platform.
  3. The root user creates IAM users and adds them to user groups so they can perform tasks according to their respective permissions.
  4. IAM users request the required services as needed to carry out their tasks.

The detailed responsibilities for each role are as follows.

roleJob responsibilities
Root userUser with the highest privileges of the Account
  • Can manage all resources within the Account.
  • Can create and manage IAM users, user groups, and policies.
IAM userUser with limited permissions within the Account
  • Resources can be managed only within the permissions set by the Root user
  • Since only the necessary permissions are granted, unnecessary access to resources can be prevented.
Table. Roles and Responsibilities

3 - Getting Started with Console

3.1 - Log In

To use the Samsung Cloud Platform Console, you need to create an Account, and you can create an Account through sign‑up. A user who signs up and creates an Account becomes the Account’s root user and is responsible for the Account’s payment. After signing up and registering a payment method, you can create resources. For details, see Register a payment method.

Reference
Root users can create users in Management > IAM and add them to user groups. Users created this way can log in as IAM users. For detailed information on user creation, refer to IAM.

Sign Up

To use the Samsung Cloud Platform Console, you need to create an Account, which can be done through sign‑up. To create an Account in the Samsung Cloud Platform Console, follow these steps.

  1. On the login page, select the user type Root User and then click the Sign Up button. You will be taken to the Sign Up page.

  2. On the Sign Up page, complete Identity Verification.

    • When identity verification is complete, click the Next button.
      Item
      Required status
      Explanation
      Prevent automatic inputRequiredEnter the characters displayed in the image into the input field.
      emailRequiredEmail to be used as subscriber ID
      • Enter the email address and click the Duplicate Check and Verify button
      Table. Personal authentication information
    • In Enter registration information, select the region information and agree to the terms.
      Item
      Required
      Explanation
      regionRequiredSelect subscriber region
      Agree to the Terms of ServiceRequiredCheck if the service terms are agreed.
      Consent to collection and use of personal informationRequiredCheck consent for collection and use of personal information
      Consent for overseas transfer of personal dataRequiredCheck consent for overseas transfer of personal data
      Are you at least 14 years old?RequiredCheck if the user is 14 years or older.
      Consent to the collection and use of personal informationSelectCheck consent for collection and use of personal information
      Table. Sign-up information input
    • Enter the required fields in Member Information Input.
      Item
      Required
      Explanation
      ID(email)RequiredEmail to be used as subscriber ID
      • Display email information used for identity verification
      usernameRequiredSubscriber name
      • Can be entered using Korean, English, numbers, and spaces, up to 60 characters
      Account nameRequiredAccount for the subscriber
      • Can be entered using Korean, English, numbers, and spaces, up to 60 characters
      PasswordRequiredThe subscriber can enter a password of 9 to 20 characters
      • Include at least one uppercase letter (English), one lowercase letter (English), one digit, and one special character (! @ # $ % & * ^)
      • The ID cannot be used as the password
      • Cannot use the same character three or more times consecutively
      • Passwords that are easy to guess are not allowed
        • Sequences of four or more consecutive letters or numbers are not allowed
      • Password change interval: 90 days
      Confirm PasswordRequiredConfirm the password the subscriber will use
      mobile phone numberRequiredEnter mobile phone number
      • Enter the mobile phone number and click the Verify button to issue a verification code
      • Enter the verification code received on the mobile phone and click the Confirm button
      • If the verification code is valid, identity verification is completed
      Notification languageRequiredSet the language for notifications such as email and SMS provided by Samsung Cloud Platform
      • After logging in, change it in Notification Popover > Notification Settings
      Table. Member information input information
  3. After entering all the information, click the Complete button, and a verification email will be sent to the entered email address.

    • Click the Verify button in the received email to complete registration.

Log in

In the Samsung Cloud Platform Console, there are two types of users: Root users and IAM users. A Root user is the account creator who performs tasks that require unlimited access permissions. An IAM user is a user within an account who performs daily tasks, and a Root user can create IAM users. For detailed information about user creation, see IAM.

Log in as root user

To log in to the Samsung Cloud Platform Console as the Root user, follow these steps.

  1. On the login page, select the user type Root User, enter the ID (email), and click the Next button.
  2. Navigate to the Root user login page. Enter the password.
  3. Select the method to send the verification code, and click the Send Verification Code button.
  4. Enter the received verification code and click the Login button.
  5. If login succeeds, you will be redirected to the Console Home page.
Find ID/Password
If you have lost your ID or password, click the Find ID/Password button, verify your account information, and then attempt to log in.
Caution
  • Please enter the password and verification code correctly. If you enter the password or verification code incorrectly five or more times, your account will be locked for security.
  • If the account is locked, provide the locked account information to the user.
  • If an allowed IP is configured, login from an unauthorized IP is not possible. Click the Access Allowed IP Not Set item to lift the IP restriction.
  • If you have removed the allowed IP setting and logged in, for security go to the Management > IAM > My info. page and reset it. For more details, see Manage Access IP.

IAM user login

To log in to the Samsung Cloud Platform Console as an IAM user, follow these steps.

  1. On the login page, select the user type as IAM user, enter the Account information, and then click the Next button.
Reference
Account information must be entered as an Account ID or Account alias. Obtain the Account information from the Root user.
  1. Go to the IAM User Login page. Enter the IAM Username and Password.
  2. Select the authentication method and click the Next button.
  3. Enter the received verification code and click the Next button.
  4. If login succeeds, you will be redirected to the Console Home page.
Reference
  • If an IAM user loses their password, they can click the Find Password button to reset the password.
  • In the Password Recovery popup window, use your login information (Account information, IAM username) and the pre‑registered email account to reset your password, then log in again.
Caution
  • Please enter the password and verification code correctly. If you enter the password or verification code incorrectly five or more times, your account will be locked for security.
  • If the account is locked, provide the locked account information to the user or administrator.
  • If an allowed IP is configured, login from an unauthorized IP is not possible. Click the Access Allowed IP Not Set item to lift the IP restriction.
  • If you have removed the allowed IP setting and logged in, go to the Management > IAM > My info. page and reset it for security. For more details, refer to Managing Access IP.

Switch User

After logging into the Samsung Cloud Platform Console, you can switch to a Root user or an IAM user.

Information
You can switch users after logging in only when the root user and the IAM user’s email and phone number are identical.

To switch users, follow the steps below.

  1. On the Console Home page, click the User Switch button to the right of the Account name. The User Switch popup opens.
  2. Click the user name you want to change among the usernames for each Account. A popup indicating user switching will open.
  3. After verifying the user name, click the Confirm button. The user switch completes and you are redirected to the Console Home page.

Changing the console language

You can set the language to be used in the Samsung Cloud Platform Console.

  1. Change on the login page

    • To change the language displayed in the Samsung Cloud Platform Console, click the user language in the upper right of the login page, select the desired language, and then log in.
  2. Change on the Console page

    • If you are logged into the Samsung Cloud Platform Console, you can change the language by clicking the language selector at the bottom of the page.

Edit User Information

You can change user information such as username, password, and mobile phone number.

To edit user information, click My menu > My Info. at the top right of the Console.

3.2 - Console

When you first log in to the Samsung Cloud Platform Console, you are taken to the Console page.

Console

On the Console page, you can view the Console Home page and configure its widgets. You can also view the list of all services in the Samsung Cloud Platform. The Console left menu’s Console Home and All Services provide the following functions.

Provided featuresdescription
Console HomeIn the Console Home of the Console, important information about the Samsung Cloud Platform is provided, and shortcut widgets for services are offered
All servicesView all Samsung Cloud Platform service categories and service listings in the Console, and navigate to the respective service
Table. Console Home feature

Console Home

When you first log in to the Samsung Cloud Platform Console, you are taken to the Console page, and on the Console page, the Console Home page is displayed by default.
Console Home consists of widgets, and can be changed by clicking the Dashboard Settings button in the upper right corner.

Provided featuresExplanation
WelcomeGreeting and Samsung Cloud Platform phrase introduction
  • My Info., Documentation, Notification List button is provided
Recent Visit ServiceList of recently visited services
  • Click the service name to go to that service
CopilotIntroduction to Copilot or list of conversations with Copilot
  • Click the conversation list to go to Copilot
  • For more details about Copilot, see Copilot
Architecture DiagramProvide resource information in diagram form to easily grasp relationships between resources at a glance
  • Console Home provides three types of resources: VPC, Subnet, and Virtual Server
  • Clicking a specific resource allows you to view its key information directly without navigating to the detailed resource page
NoticeSamsung Cloud Platform Console Announcements
Register payment methodRegister a payment method to use all resources of the Samsung Cloud Platform Console
  • The widget will not be displayed after the payment method registration is complete
Support CenterA service that provides the technical support, standard architecture, incident response, and service inquiries/answers needed when using the Samsung Cloud Platform Console
  • Service request, inquiry, Knowledge Center provided
This month’s usage and estimated amountPredict this month’s estimated amount and check the billed amount
  • Provides this month’s usage amount, last month’s usage amount, end-of-month billing estimate, the average amount for the past six months, and this month’s usage amount by service category
User access trendDaily user access count for the past week, including duplicates.
Service StatusService status by service category
  • Select a service category to view the status of each service
  • Click the count of each service to navigate to that service
This month’s carbon emissionsCarbon emission data generated when using services on the Samsung Cloud Platform Console
  • Carbon emissions, monthly carbon emission trends, carbon emissions by service group, and carbon emissions by account can be viewed
Table. Console Home widget items
Reference
Users can rearrange the widgets on Console Home, except for the Welcome widget. For more details, see Setting up the Dashboard.

Configure the Dashboard

  1. On the Console page, click Console Home in the left menu. You will be taken to the Console Home page.
    • When you first log in, the default page is the Console > Console Home screen.
  2. On the Console Home page, click the Dashboard Settings button at the top right. The Dashboard Settings popup opens.
  3. Dashboard Settings popup’s Widget Settings: modify the widget items and their order displayed on Console Home.
    • Welcome All widgets except the Welcome widget can be configured by the user.
    • If you select the widget’s checkbox, you can add it to the dashboard; if you deselect the checkbox, you can remove it from the dashboard.
    • You can change the order by clicking and holding the hamburger button next to the widget name and moving it up or down.
    • Dashboard Settings popup’s Widget Settings: selecting Select All selects all widgets. Deselecting Select All deselects all widgets except Welcome.
  4. After reviewing widget changes in the Preview of the Dashboard Settings popup, click the Save button.
    • You can preview the configured widget in the preview displayed on the right.
  5. Check the changed settings on the Console Home page.

All services

You can view the service categories and list of services offered by Samsung Cloud Platform at a glance, and navigate to the respective service.

3.3 - Integrated Management

Integrated management refers to the set of functions located at the top of the Samsung Cloud Platform Console.

Integrated Management Feature

In integrated management, you can view the service list and also see the list of services you recently visited. You can converse with Copilot, and you can view notifications received in the Samsung Cloud Platform Console. You can view the Samsung Cloud Platform region and see the list of regions that can be changed. In the My menu, you can view the user’s information and Account information.

CategoryDetailed description
serviceSearch for Samsung Cloud Platform services, etc., and go to the service
  • service for detailed information, see service
CopilotCopilot provided by Samsung Cloud Platform
  • For detailed information about Copilot, see Copilot
Unified SearchSearch Samsung Cloud Platform services, internal Console documents, Marketplace, etc.
NotificationCheck notifications received from the Samsung Cloud Platform Console
SupportSupport Center, Documentation, can navigate to Announcements
RegionYou can view the region of Samsung Cloud Platform and check the list of regions that can be changed
  • For detailed information about Region, see 리전
My menuCheck user and Account information
  • For details about My menu, see My menu
Table. Integrated Management Items
Reference
Copilot is available only in Korea West (kr-west1) and Korea East (kr-east1).

Service

You can search for services provided by the Samsung Cloud Platform by keyword, service category, recent visits, favorites, etc., and navigate to the service.

CategoryDetailed description
Search term lookupSearch within the service using a keyword
  • Search the service name and description using the entered keyword
  • Search is possible when at least two characters are entered
Recent visitList of recently visited services
  • List of recently visited services and service descriptions
BookmarkList of bookmarked services
All servicesA list of all services sorted in ascending order
Table. Service Items

Add to Favorites

You can add the service to your favorites.

  1. Click the Service button at the top of the Console. 1. service Navigate to the popup window.
  2. In the Service popup, search for the service you want to add to favorites from All Services or Recent Visits. 2. Click the star icon to the left of the service name to add it to your favorites.
    • Check that the star shape has been changed to yellow.
  3. In Service > Favorites, you can view the services you added to favorites.
    • You can also view the services you bookmarked at the top of the console.

Check Favorites

You can view the services added to your favorites and navigate to the corresponding service.

  1. Click the Service button at the top of the Console. 1. Navigate to the Service popup window.
  2. Click Bookmark in the Service popup window. 2. You can view the services added to your favorites.
  3. In Service > Favorites, click the name of the service you want to navigate to. 3. Go to the service.

Remove from favorites

You can remove services added to your favorites.

  1. Click the Service button at the top of the Console. 1. Go to the Service page.
  2. In the Service popup, click Bookmark. 2. You can view the services added to your favorites.
  3. Deselect the star icon to the left of the service name you added to favorites.
    • All services, etc., you can deselect the star icon to the left of the service name anywhere within service.
  4. In Service > Favorites, you can see that the service you unfavorited has been removed.
    • The service that was unfavorited is also removed from the top of the Console.

Copilot

Copilot is a generative AI-based conversational assistant that can help understand, build, scale, and operate the Samsung Cloud Platform. In the Samsung Cloud Platform Console, you can click the Copilot icon to start a conversation with Copilot.

For more details, refer to Copilot. Below are a few example questions you can ask Copilot.

Example question

  • How can I check the estimated charges?
  • How do I create a Virtual Server?
  • Please show the list of Virtual Server resources in my Account.
  • Find the 192.168.21.1 IP among the Virtual Servers.
  • How do I add a user to a user group?
  • Download cost details
  • What is the estimated bill amount for this month?
Reference
Copilot is available only in Korea West (kr-west1) and Korea East (kr-east1).

Unified Search

You can easily find services and documents provided by Samsung Cloud Platform using the unified search.

To find the desired service or document using the unified search, follow these steps.

  1. Enter the keyword you want to search for in the integrated search box. 1. The search results popup opens.

    • When you enter a keyword in the unified search box, the keyword is auto‑completed and a popup with the search results for the completed keyword opens.
    • When you click the View All button in the search results category, the full results from that category are displayed.
      CategoryDetailed description
      Service, documents within Condole, MarketplaceEnter a keyword with at least two characters
      Resource name, Resource IDEnter the resource name or resource ID you are looking for in the form / + resource name (or resource ID)
      • The resource name (or resource ID) must be at least two characters
      Table. How to enter keywords for each search item
      Reference
      • After entering a keyword, click Ask Copilot to verify the keyword through Copilot.
      • For detailed information about Copilot, see Copilot 개요.
  2. Click the information you want to view in the search results popup. 2. Go to the page.

Reference

The range that can be found using the integrated search is as follows.

  • Service and resource names, and resource IDs in Samsung Cloud Platform
  • User guide documents: How-to guides, API reference, CLI reference
  • Knowledge Center
  • Marketplace

Notification

You can view notifications received in the Samsung Cloud Platform Console and navigate to the notification settings.

CategoryDetailed description
Notification ListThe latest 10 notifications received in the Samsung Cloud Platform Console
  • View All Notifications button takes you to the Notifications popup window
  • All: The latest 10 of all received notifications
  • Unread: The latest 10 unread notifications among all received
  • Mark All as Read: Mark all received notifications as read
Notification SettingsWhen you click the Notification Settings button, you will be taken to the Notification popup’s Notification Settings
Table. Notification list item

Check notification details

  1. Click the Notification button at the top right of the Console to view the latest 10 notifications received by the Console.
  2. When you select a specific notification item from the list of the latest 10 notifications, you are taken to the notification detail popup window.
    CategoryDetailed description
    Resource nameName of the resource that triggered the alert
    Notification typeNotification occurrence type
    • Notice: Alerts received regarding notices
    • Service: Alerts received per service
    • Cost Management: Alerts received regarding Cost Management
    • IAM: Alerts received regarding IAM
    • Notification Manager: Alerts received regarding Notification Manager
    • Support: Alerts received regarding Support such as inquiries and service requests
    ConstructorNotification creator
    Notification creation date and timeNotification creation timestamp
    Table. Notification detail information items

Check notification settings

  1. If you click the Notification button at the top right of the Console, you can view the latest 10 notifications received by the Console.
  2. Click the Notification Settings button next to Notification. 2. Notifications > Notification Settings navigates to the popup window.
  3. Notifications > Notification Settings You can view the notification settings status in the popup window.
    CategoryDetailed description
    Notification languageLanguage for receiving notifications
    Notification Target > Notification TypeNotification types by recipient
    • Announcements: Notifications received about announcements
    • Service: Notifications received per service
    • Cost Management: Notifications received about Cost Management
    • IAM: Notifications received about IAM
    • Notification Manager: Notifications received about Notification Manager
    • Support: Notifications received about Support, such as inquiries and service requests
    Table. Notification Settings Items

Modify Notification Settings

  1. If you click the Notification button at the top right of the Console, you can view the latest 10 notifications received by the Console.
  2. Click the Notification Settings button next to Notification. 2. Notifications > Notification Settings navigates to the popup window.
  3. Notification > Notification Settings You can view the notification settings status in the popup window.
  4. Notification > Notification Settings In the popup window, you can edit the notification settings by clicking the Edit button.
    CategoryDetailed description
    Notification languageLanguage for receiving notifications
    Notification Target > Notification TypeYou can select the notification type (email, SMS) to receive for each notification target. The default setting is email
    • Announcements: notifications received about announcements
    • Service: notifications received per service
    • Cost Management: notifications received about Cost Management
    • IAM: notifications received about IAM
    • Notification Manager:notifications received about Notification Manager
    • Support: notifications received about Support, such as inquiries and service requests
    Table. Notification Settings Edit Items

Support

In Support, we provide Support Center, Documentation, Announcements.

  • Support Center provides technical support, standard architecture, incident response, and service inquiries/answers needed when using Samsung Cloud Platform. * Please refer to Support Center.
  • Documentation is a user guide that clearly and simply provides concepts of various services, how to use the Console, and ways to utilize them. * Please refer to the User Guide.
  • Notice is a notice provided to users in the Samsung Cloud Platform Console.

Region

You can view the region of the Samsung Cloud Platform and check the list of regions that can be changed.

The services offered by Samsung Cloud Platform are managed on a per‑region basis, so the services provided may vary slightly. A region is a geographically distinct unit for delivering cloud services, composed of one or more data centers to ensure availability. For some services such as the Samsung Cloud Platform Console or IAM, you do not need to select a region because they are global services.

Region nameRegion
Global-
Western KoreaKorea West (kr-west1)
East KoreaKorea East (kr-east1)
South Korea (administrative)South Korea 1 (kr-south1)
South Korea (public)South Korea 2 (kr-south2)
South Korea (Internet)South Korea South 3 (kr-south3)
Table. Console region selectable items

My menu

If you click the profile-shaped button at the top right of the Console, you can see the features provided in the My menu. You can view the Account ID, IAM username, or Root username, and you can navigate to Account, My Info., Cost Management.

Provided featuresExplanation
Account IDAccount ID logged in to Samsung Cloud Platform Console
IAM username or Root usernameIAM user name or Root user name logged in to the Samsung Cloud Platform Console
time zoneUser-configured time zone
  • Example: Asia/Seoul (GMT +09:00)
AccountAccount information
My Info.Provides user basic information and authentication key management functions.
Cost ManagementYou can view usage and billing details, payment history, and cost analysis, and manage Credit, budget, Account, and payment methods
role switchingCan switch to another role
LogoutLog out of the Samsung Cloud Platform Console
Table. My Info. Item

4 - Copilot

Copilot Overview

You can use the Samsung Cloud Platform more conveniently through the generative AI‑based assistant service Copilot. Users can easily leverage Copilot using familiar interfaces and natural language, enabling them to conduct work accurately and efficiently.

You can start a conversation with Copilot by clicking the Copilot button in the Samsung Cloud Platform Console.

Ask a question Tip
  • Clearly state the reason for requesting the work and the final objective to ensure an accurate response.
  • To solve complex problems, start by requesting small and simple requirements step by step.
  • We use the terminology used in the Samsung Cloud Platform.
Caution
  • Please be careful not to enter any sensitive information related to work, as it cannot be used.
  • Answers generated based on generative AI may contain inaccurate information, so be sure to review them before use.
  • For general questions regarding the Samsung Cloud Platform, please select General Inquiry, and for questions about the resources you are using, please select Resource Lookup.

Using Copilot

You can use Copilot via the Copilot button at the top of the Samsung Cloud Platform Console and the Copilot button at the bottom right.

You can also use Copilot via the Copilot widget on the dashboard of the Console Home page, which is the first login screen of the Samsung Cloud Platform Console.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.
  2. Copilot Please check the popup window. 2. The features provided by Copilot are as follows.
    CategoryDetailed description
    Ask a question > General queryGeneral questions about using Samsung Cloud Platform
    • Example questions
      • How do I create a Virtual Server?
      • How can I check the estimated charges?
      • What is the estimated bill for this month?
    Ask a question > View ResourceQuestion about resources used in Samsung Cloud Platform
    • Example question
      • Show the list of Virtual Server resources in my Account.
      • Find the 192.168.21.1 IP among the Virtual Servers
    Start a new conversationStart a new conversation
    Open in new windowDisplay Copilot popup in a new tab
    Conversation ListCheck the list of previous conversations
    Recommended PromptCopilot’s recommended question list
    Add tag informationAdd tag information to a specific resource or project
    Table. Copilot-provided features
    Reference Tip
    • When you drag text in the Samsung Cloud Platform Console, the Copilot button appears. * Click the Copilot button to search the text with Copilot.
    • On the creation page of each service, clicking the info button displayed next to an item provides a detailed guide via Copilot.
    • You can enable or disable the Copilot Recommendation feature in My info under the My menu.

General query

Through Copilot, you can ask general questions about the features and usage of the Samsung Cloud Platform.

To make a general query to Copilot, follow the steps below.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.
  2. In the bottom prompt of the Copilot popup, select General Query and ask a comprehensive question about Samsung Cloud Platform.
  • example question
    • Service that must be created in advance before creating a Virtual Server
    • What network settings are required to create a Virtual Server?
Ask a question Tip
  • Clearly state the reason for requesting the work and the final objective to ensure an accurate response.
  • To solve complex problems, start by requesting small and simple requirements step by step.
  • We use the terminology used in Samsung Cloud Platform.
Caution
  • Please be careful not to enter any sensitive information related to work, as it cannot be used.
  • Answers generated based on generative AI may contain inaccurate information, so be sure to review them before use.
  • For overall questions related to the Samsung Cloud Platform, please select General Inquiry, and for questions about the resources you are using, select Resource Lookup.

Query Resource

You can ask questions about resources created in Samsung Cloud Platform through Copilot.

To ask Copilot questions about resources, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.
  2. Copilot In the bottom prompt of the popup window, select View Resource and ask Samsung Cloud Platform about the resource.
  • example question
    • Please show the list of Virtual Servers.
    • Active state Load Balancer
Ask a question Tip
  • Clearly state the reason for requesting the work and the final objective to ensure an accurate response.
  • To solve complex problems, begin by requesting small, simple requirements in stages.
  • We use the terminology employed in Samsung Cloud Platform.
Caution
  • Please ensure you do not enter any sensitive information related to work, as it cannot be used.
  • Answers generated based on generative AI may contain inaccurate information, so be sure to review them before use.
  • For overall questions related to the Samsung Cloud Platform, please select General Inquiry, and for questions about the resources you are using, select Resource Lookup.

Start a new conversation

You can start a new conversation with Copilot.

To start a new conversation with Copilot, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.
  2. Copilot Click the Start new conversation button in the top right corner of the popup window. 2. A new conversation is starting.

Check conversation list

You can view the list of conversations you had with Copilot.

To view the list of conversations with Copilot, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.
  2. Copilot click the Conversation List button in the top‑left corner of the popup window. 2. Conversation List expands.
  3. In the Conversation list, click the conversation you want to view to go to that conversation.

Check recommended prompts

You can view the recommended prompt questions provided by Copilot.

To view the Copilot recommended prompt questions, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Navigate to the Copilot popup window.
  2. Click the Recommended Prompt button on the left side of the bottom prompt in the Copilot popup window. 2. Recommended Prompt The popup window opens.
  3. Recommended Prompt You can view the questions needed for your work in the popup window.
    CategoryDetailed description
    Product
    • Are there any prerequisite services that must be set up before creating a Virtual Server?
    • What are the constraints that differ between Virtual Server and Bare Metal Server?
    • Are there any precautions to take when using a Bare Metal Server?
    Fee
    • What is the contract rate policy?
    • What time period is used as the basis for charge calculation?
    • How can I check the estimated charges?
    member
    • How do I register for an IAM account?
    • How can I recover my password if I forget it?
    • How do I change user information and password?
    etc.
    • How should the network configuration and firewall settings be set up to access a Samsung Cloud Platform Virtual Machine from an overseas local internal network?
    • If there are errors or improvement suggestions while using the service, how should I contact support?
    Table. Recommended Prompt Question Items
Reference
Recommended prompts can also be viewed on the Service Home page of the service provided in the Samsung Cloud Platform Console.

Add tag information

You can add tag information to a specific resource or project.

To add tag information, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.

  2. Enter the tag addition command along with the name of the resource or project for which you want to add tag information in the bottom prompt of the Copilot popup window.

    • Example: Add a tag value to Virtual Server Project1
  3. Copilot After entering the tag save information displayed in the popup window, click the Save button.

    Category
    required status
    Detailed description
    Service nameRequiredHome region of Cloud Control
    • Cloud Control sets the default region as the home region and cannot be changed
    • All regions except the default region are managed by Cloud Control
    Resource nameRequiredEnter the primary organizational unit within the landing zone
    • Case-sensitive English letters, up to 128 characters
    • The primary organizational unit includes shared Accounts (Log Account, Audit Account)
    • Security: Name of the primary organizational unit for the shared Account
    • Can be modified after the landing zone is created
    tag valueRequiredAdd Tag
    • Add Tag after clicking the Add Tag button, enter or select Key, Value values
    • Key value required
    • Up to 10 can be added
    Table. Tag storage items

  4. When the popup notifying tag saving opens, click the Confirm button.

View in a new window

You can view and use Copilot in a new browser tab.

To use Copilot in a new tab, follow these steps.

  1. Click the Copilot button at the top of the console. 1. Copilot popup window opens.
  2. Click the View new window button at the upper right of Copilot. 2. It opens in a new tab of Copilot’s browser.
  3. Click the Copilot tab opened in the browser. 3. Go to the Copilot page.
  4. Use the desired features on the Copilot page.
CategoryDetailed description
Ask a question > General queryGeneral questions about using Samsung Cloud Platform
  • Example questions
    • How do I create a Virtual Server?
    • How can I check the estimated charges?
    • What is the estimated bill for this month?
Ask a question > View ResourceQuestion about resources used in Samsung Cloud Platform
  • Example question
    • Show the list of Virtual Server resources in my account.
    • Find the 192.168.21.1 IP among the Virtual Servers
Start a new conversationStart a new conversation
Conversation ListCheck the list of previous conversations
Recommended Prompt ListDisplay list of recommended questions from Copilot
  • Product
    • Are there any prerequisite services that must be set up before creating a Virtual Server?
    • What are the constraints that differ between Virtual Server and Bare Metal Server?
    • Are there any precautions when using Bare Metal Server?
  • Pricing
    • What is the contract pricing policy?
    • What time zone is used as the basis for pricing calculation?
    • How can I view the estimated cost?
  • Member
    • How do I register an IAM member?
    • If I forget my password, how can I retrieve it?
    • How do I change user information or password?
  • Other
    • How should the network configuration and firewall settings be set up to access a Samsung Cloud Platform Virtual Machine from an overseas local intranet?
    • If there are errors or improvement suggestions while using the service, how should I contact support?
  • You can also see it by clicking the Recommended Prompt button on the left side of the question input area
Table. Copilot page detailed items
Reference
Recommended prompts can also be viewed on the Service Home page of the service provided in the Samsung Cloud Platform Console.