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How-to guides

The user can enter the essential information of the Private 5G Cloud service and select detailed options to create the service through the Samsung Cloud Platform Console.

Private 5G Cloud creation

You can create and use the Private 5G Cloud service on the Samsung Cloud Platform Console.

To create a Private 5G Cloud, follow the next procedure.

  1. All services > Networking > Private 5G Cloud menu is clicked. It moves to the Service Home page of Private 5G Cloud.
  2. Service Home page, click the Private 5G Cloud service request button. It moves to the service request page.
  3. Service Request 페이지에서 Private 5G Cloud에 대한 필수 정보를 선택하거나 입력하세요. -> 3. Service Request page, select or enter the essential information for Private 5G Cloud.
    Notice
    In the job classification, select and create Private 5G Cloud service creation.
Input ItemDetailed Description
TitleTitle of the service you want to request
RegionLocation selection of Samsung Cloud Platform
  • Automatically entered as the region of the project
ServiceSelect the service group and service of the corresponding service
  • Service Group: Networking
  • Service: Private 5G Cloud
Task classificationSelect the task you want to perform
  • Private 5G Cloud service creation: Select if you want to create this service
ContentPrivate 5G Cloud creation requires detailed information input
[Basic Information]
  • Account Name: Enter account name
  • Customer Name/Affiliated Company/Department/E-mail/Phone Number: Enter user information
  • Service Start Date: Enter the desired service start date

[Application Information]
  • Usage Purpose: Enter the purpose of using Private 5G Cloud
    • Example: Manufacturing, Logistics, Robot, CCTV, Video Analysis
  • Usage Period (Default 3 years): Enter the service usage period
AttachmentOnly upload when you have additional files to share
  • Attached files can be up to 5 files, each within 5MB
  • Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif files can be attached
Table. Detailed contents of private 5G cloud service creation request items
  1. Check the entered creation information, and click the request button.
  • Once creation is complete, check the Service Request List page to see if the resource has been created.
  • This creation work proceeds with procedures such as purchasing physical servers, delivery, configuration work, and site construction, and takes at least 8 weeks or more based on business days.

Private 5G Cloud application history check

You can check the application and cancellation details of the Private 5G Cloud service on the Samsung Cloud Platform Console.

Reference

Private 5G Cloud’s service application and cancellation request details can be checked through the following procedure.

To check the application history of Private 5G Cloud service, follow the next procedure.

  1. All services > Management > Support Center menu, click. Support Center > Service Home page will be moved.
  2. Support Center Service Home page, click the Service Request menu. It moves to the Service Request List page.
  3. Service Request List page, click the title of the service request you applied for. It moves to the Service Request Details page.
  4. Service Request Details page where you can check the application status and information.
Notice
When a service request is received, the sales/operations manager checks the service application details and proceeds with the Private 5G Cloud service based on the entered information.

Private 5G Cloud Cancellation

You can cancel the Private 5G Cloud service whose contract period has expired to reduce operating costs.

Reference
  • If the service is canceled, the service in operation may be stopped immediately, so the cancellation work must be proceeded after fully considering the impact that occurs when the service is stopped.
  • To apply for service cancellation before the contract period expires, the user’s contract manager and SamsungSDS contract manager must complete the cancellation of the corresponding Private 5G Cloud contract through prior consultation before cancellation, and then proceed with the cancellation according to the following procedure.

To cancel Private 5G Cloud, follow the following procedure.

  1. All services > Networking > Private 5G Cloud menu is clicked. It moves to the Service Home page of Private 5G Cloud.
  2. Service Home page, click the Private 5G Cloud service request button. It moves to the service request page.
  3. Service Request 페이지에서 Private 5G Cloud에 대한 필수 정보를 선택하거나 입력하세요. -> 3. Service Request page, select or enter the required information for Private 5G Cloud.
    Notice
    작업 구분에서 Private 5G Cloud 서비스 해지를 선택해 해지하세요. -> In the job classification, select Private 5G Cloud service cancellation to cancel.
Input ItemDetailed Description
titletitle of the service you want to request
RegionLocation selection of Samsung Cloud Platform
  • Automatically entered as the region of the project
ServiceSelect the service group and service for the corresponding service
  • Service group: Networking
  • Service: Private 5G Cloud
Task ClassificationSelect the task you want to perform
  • Private 5G Cloud service cancellation: Select if you want to cancel the service
ContentPrivate 5G Cloud cancellation requires detailed information input
[Basic Information]
  • Account Name: Enter account name
  • Customer Name/Company/Department/E-mail/Phone Number: Enter user information
  • Desired Cancellation Date: Enter the desired service cancellation date
Attachment fileOnly upload when you have a file you want to share additionally
  • Attached files can be attached up to 5 files with a maximum of 5MB each
  • Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif files can be attached
Table. Private 5G Cloud service cancellation request item detailed content
  1. Check the entered creation information, and click the request button.
  • When the cancellation is complete, Service Request List page should be checked to see if the resource has been cancelled.
  • The cancellation process is completed after returning the physical server, so it takes at least 3-4 weeks based on business days.
Overview
Release Note