vEdge

Users can apply for the service by entering the required information for using the vEdge service through the Samsung Cloud Platform Console.

Create vEdge

You can request and use the vEdge service from the Samsung Cloud Platform Console.

To request the creation of a vEdge service, follow these steps.

1. Click the All Services > Networking > Cloud LAN-Data Center menu. You will be taken to the Cloud LAN-Data Center Service Home page.
2. On the Service Home page, click the vEdge Service Request button. You will be taken to the Support Center > Service Request List > Service Request page.
3. On the Service Request page, enter or select the required information in the mandatory input fields.
   • In the task category, select vEdge creation.

     Input field	Detailed description
     Title	Enter the title of the service request Example: vEdge Service Creation Request
     Region	Select the location of the Samsung Cloud Platform Automatically filled with the region corresponding to the Account
     service	Select the service category and service. If you click the vEdge service request button, it is entered automatically Service Category: Networking Service: vEdge
     Task classification	Select the type you want to request Create vEdge: select when requesting a new service
     content	Guidance on the service application process and reference information
     Attachment	If you have a file you want to share via the repository, proceed with the upload You can attach up to 5 files, each no larger than 5 MB Only files with the following extensions are allowed: doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif

     Table. vEdge Service Creation Request Items
4. Check the required information entered on the Service Request page, and click the Request button.
   • When the request is completed, check the submitted details on the Support Center > Service Request List page.

Check vEdge application details

You can view the vEdge service subscription and cancellation history in the Samsung Cloud Platform Console.

To check the vEdge service application details, follow these steps.

1. Click the All Services > Management > Support Center menu. Go to the Support Center > Service Home page.
2. On the Support Center Service Home page, click the Service Request menu. You will be taken to the Service Request List page.
3. On the Service Request List page, click the Title of the service request you submitted. You will be taken to the Service Request Details page.
4. On the Service Request Details page, view the request status and information.

Terminate vEdge

To request cancellation of the vEdge service, follow the steps below.

1. Click the All Services > Management > Support Center menu. You will be taken to the Support Center > Service Home page.

2. On the Support Center Service Home page, click the Service Request button. You will be taken to the Service Request List page.

3. On the Service Request List page, click the Service Request button. You will be taken to the Service Request page.

4. Service Request page: enter or select the required information in the mandatory input fields.

   • Select vEdge termination in the task category.

     Input field	Detailed description
     Title	Enter the title of the service request Example: vEdge Service Termination Request
     Region	Select the location of Samsung Cloud Platform Automatically filled with the region corresponding to the Account
     Service	Select service category and service Service Category: Networking Service: vEdge
     Task classification	Select the type of request you want to make vEdge termination: select if you are terminating the service
     content	Guide to the service application process and reference information
     Attachment	If you have additional files you want to share, proceed with the upload You can attach up to 5 files, each within 5 MB Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif files can be attached

     Table. vEdge Service Termination Request Items

5. Check the required information entered on the Service Request page, and click the Request button.

   • When the request is completed, check the submitted details on the Support Center > Service Request List page.
   • Service termination takes 5–7 business days, including the cancellation request date.