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How-to guides

Users can create the service by entering the required information for the Cloud LAN Network service and selecting detailed options through the Samsung Cloud Platform Console.

Create Cloud LAN Network

You can create and use the Cloud LAN Network service in the Samsung Cloud Platform Console.

Reference
You can apply for up to 5 Cloud LAN Networks.

To request the creation of a Cloud LAN Network service, follow these steps.

  1. Click the All Services > Networking > Cloud LAN-Data Center menu. You will be taken to the Cloud LAN-Data Center Service Home page.
  2. On the Cloud LAN-Data Center Service Home page, click the Cloud LAN Network Create button. You will be taken to the Cloud LAN Network Create page.
  3. On the Cloud LAN Network Creation page, enter the required information in the service information input area, and click the Complete button.
    • Enter or select the required information in the service information input area.
      Category
      Required status
      Detailed description
      Cloud LAN Network nameRequiredEnter the name of the Cloud LAN Network to create
      • Enter 3‑21 characters using English letters, numbers, and special characters
      Cloud LAN Network locationRequiredSelect Cloud LAN Network location
      descriptionSelectEnter additional information or description about the Cloud LAN Network service.
      Table. Cloud LAN Network service information input items
  • In the Additional Information Input area, enter or select the required information.
    Category
    Required?
    Detailed description
    tagSelectAdd Tag
    • Up to 50 per resource can be added
    • After clicking the Add Tag button, enter or select Key and Value values
    Table. Cloud LAN Network additional information input fields
  1. Once creation is complete, check the created resources on the Cloud LAN Network List page.

Check detailed information of Cloud LAN Network

The Cloud LAN Network service allows you to view and edit the list of connected resources and detailed information. Cloud LAN Network Details page consists of Details, Connected Resources, Tags, Activity History tabs.

To view detailed information about the Cloud LAN Network, follow these steps.

  1. Click the All Services > Networking > Cloud LAN-Data Center menu. Navigate to the Cloud LAN-Data Center Service Home page.
  2. Cloud LAN-Data Center Service Home page, click the Cloud LAN Network menu. You will be taken to the Cloud LAN Network list page.
  3. On the Cloud LAN Network List page, click the resource you want to view detailed information for. You will be taken to the Cloud LAN Network Details page.
    • Cloud LAN Network Details page displays status information and additional feature information, and is composed of Details, Connected Resources, Tags, Activity History tabs.
      CategoryDetailed description
      Service statusService status display
      • Creating: Creating
      • Active: Running
      • Deleting: Deleting
      • Failed: Creation/Deletion failed
      Service terminationCancel Service button
      Table. Cloud LAN Network status information and additional functions

Detailed Information

Cloud LAN Network List page lets you view detailed information of the selected resource and modify it if necessary.

CategoryDetailed description
Serviceservice name
Resource TypeResource Type
SRNUnique resource ID in Samsung Cloud Platform
Resource NameResource Name
Resource IDService’s unique resource ID
constructorUser who created the service
Creation date and timeService creation timestamp
EditorUser who modified the service
Modification date and timeDate and time the service was modified
Service InformationCreated service details
  • Click the Edit icon in the description to edit
Table. Cloud LAN Network detailed information tab items

Connected resource

On the Cloud LAN Network List page, you can view the vDevice information assigned to the selected resources.

CategoryDetailed description
vDevice ListDisplay vDevice information and status assigned to the created service
Table. Cloud LAN Network Connected Resources Tab Detailed Information Items

tag

Cloud LAN Network List page lets you view the tag information of the selected resource, and you can add, modify, or delete it.

CategoryDetailed description
Tag listTag list
  • You can view the Key, Value information of the tag
  • Up to 50 tags can be added per resource
  • When entering a tag, you can search and select from the list of previously created Keys and Values
Table. Cloud LAN Network tag tab items

Job History

Cloud LAN Network List page allows you to view the operation history of the selected resource.

CategoryDetailed description
Task History ListResource Change History
  • Operation Time, Resource ID, Resource Name, Operation Details, Event Topic, Operation Result, Check Operator Information
Table. Cloud LAN Network Work History Tab Detailed Information Items

Terminate Cloud LAN Network

To cancel the Cloud LAN Network, follow these steps.

Caution
  • If other resources are connected to the Cloud LAN Network, you cannot cancel the service. Delete all connected resources before canceling the service.
  • If the Cloud LAN Network service status is Creating or Deleting, the service cannot be terminated.
  • If you cancel the Cloud LAN Network service, it will be deleted immediately and cannot be recovered. Since canceling the service may cause the running service to stop immediately, please carefully consider the impact of service interruption before proceeding with the cancellation.
  1. Click the All Services > Networking > Cloud LAN-Data Center menu. You will be taken to the Cloud LAN-Data Center Service Home page.
  2. Cloud LAN-Data Center Service Home page, click the Cloud LAN Network menu. You will be taken to the Cloud LAN Network list page.
  3. On the Cloud LAN Network List page, click the resource you want to view detailed information for. You will be taken to the Cloud LAN Network Detail page.
  4. On the Cloud LAN Network Details page, click the Service Termination button.
  5. When the termination is complete, check whether the resource has been deleted in the Cloud LAN Network list.

1 - vDevice

Users can create the service by entering the required information for the vDevice service and selecting detailed options through the Samsung Cloud Platform Console.

Create vDevice

You can create and use the vDevice service in the Samsung Cloud Platform Console.

Reference
  • To request a vDevice, a Cloud LAN Network must be created. * Check the Cloud LAN Network information before applying for a vDevice.
  • The detailed configuration of the generated vDevice uses a separate operating platform (NiO). * For NiO-related inquiries, please submit your request through Support Center > Contact and we will provide guidance.

To request the creation of a vDevice service, follow these steps.

  1. All Services > Networking > Cloud LAN-Data Center menu, click it. 1. Navigate to the Cloud LAN-Data Center Service Home page.
  2. On the Cloud LAN-Data Center Service Home page, click the Create vDevice button. 2. Navigate to the vDevice Creation page.
  3. On the vDevice Creation page, enter the relevant information in the service information input area.
    • Enter or select the required information in the service information input area.
      Category
      required status
      Detailed description
      Cloud LAN Network nameRequiredSelect the Cloud LAN Network to assign the vDevice
      vDevice TypeRequiredSelect the type of vDevice to create
      • vRouter: virtual resource for connecting external lines (L2, L3)
      • vSwitch: virtual resource for connecting customer-dedicated hardware and providing VLANs
      • vFirewall: virtual firewall for protecting infrastructure created within the Data Center
      • vCore: inter-resource connection service for Full-Mesh communication between virtual resources
      • vL4/L7: virtual L4/L7 switch for traffic load balancing within Cloud LAN-Data Center
      • vTAP : virtual resource for replicating traffic within Cloud LAN-Data Center and sending it to other devices
      vDevice Type > vRouterRequiredEnter the name to create when selecting vRouter
      • Enter using letters, numbers, and special characters, 3-21 characters long
      vDevice Type > vSwitchRequiredEnter the name to create when selecting a vSwitch
      • Use English letters, numbers, and special characters, 3-21 characters
      vDevice Type > vFirewallRequiredSelect creation information when choosing vFirewall
      • vFirewall: Enter the name to create
      • Vendor: Select vendor
      • Type: Choose the plan of the selected vendor
      • Redundancy: Choose whether to use redundancy, when Enabled is selected the cost for two firewalls is charged, and when not selected a single configuration is applied
      • Log storage option: Choose whether to use log storage, logs are stored on a single server and even if redundancy is selected only one server’s fee is charged
      • Contract period: Select contract period
      vDevice Type > vCoreRequiredEnter the name to create when selecting vCore
      • Enter using letters, numbers, and special characters, 3 to 21 characters
      vDevice Type > vL4/L7RequiredSelect creation information when choosing vL4/L7
      • vL4/L7 name: Enter the name to create
      • Unit: Enter the number of units to use (1-20)
      • Redundancy: Choose whether to use firewall redundancy
      • Contract period: Select the contract period
      vDevice Type > vTAPRequiredSelect creation information when choosing vTAP
      • vTAP name: Enter the name to create
      • Redundancy: Choose whether to use vTAP redundancy
      • Contract period: Select contract period
      Table. vDevice service information input items
      Reference

      When applying for a vFirewall, a Firewall Interface is created automatically. Detailed firewall information by vendor is as follows.

      vendorFirewall typeInterface countGenerated vFirewall Interface
      SECUI6 Gbs, 5,000 Rules3int / ext / dmz.1
      SECUI12 Gbs, 15,000 Rules3int / ext / dmz.1
      SECUI30 Gbs, 30,000 Rules4int / ext / dmz.1 / dmz.2
      SECUI60 Gbs, 100,000 Rules5int / ext / dmz.1 / dmz.2 / dmz.3
      Fortinet1 Gbs, 1,000 Rules3int / ext / dmz.1
      Table. Detailed Firewall information by vendor
    • In the Additional Information Input area, enter or select the required information.
      Category
      required status
      Detailed description
      TagSelectAdd Tag
      • Up to 50 can be added per resource
      • After clicking the Add Tag button, enter or select Key, Value values
      Table. vDevice additional information entry fields
  4. Summary Check the detailed information and estimated charges generated in the panel, and click the Complete button.
    • When creation is complete, check the created resources on the vDevice List page.

Check vDevice detailed information

The vDevice service allows you to view and edit the list of connected resources and their detailed information. The vDevice Details page consists of Details, Connected Resources, Tags, Activity History tabs.

To view detailed information about the vDevice, follow these steps.

  1. Click the All Services > Networking > Cloud LAN-Data Center menu. 1. Navigate to the Cloud LAN-Data Center Service Home page.
  2. From the Cloud LAN-Data Center Service Home page, click the vDevice menu. 2. Navigate to the vDevice List page.
  3. vDevice List page, click the resource to view detailed information. 4. Go to the vDevice Details page.
    • vDevice Details page displays status information and additional feature information, and consists of Details, Connected Resources, Tags, Activity History tabs.
      CategoryDetailed description
      Service statusService status display
      • Creating: Creating
      • Active: Running
      • Deleting: Deleting
      • Failed: Creation/Deletion failed
      Delete vDeviceDelete Service button
      Table. vDevice status information and additional functions

Detailed Information

On the vDevice List page, you can view detailed information of the selected resource and, if necessary, edit the information.

CategoryDetailed description
serviceService name
Resource TypeResource Type
SRNUnique resource ID in Samsung Cloud Platform
Resource nameResource Name
Resource IDService’s unique resource ID
ConstructorUser who created the service
Creation date and timeService creation date and time
EditorUser who modified the service
Modification dateDate and time of service modification
Service InformationCreated service details
  • The displayed items vary depending on the creation type
Table. vDevice detailed information tab items

Connected resource

On the vDevice List page, you can view the resources allocated to the selected resource.

CategoryDetailed description
List of connected resourcesDisplay detailed information and status of resources allocated to the created service
  • The displayed items vary depending on the creation type
Table. vDevice Connected Resources Tab Detailed Information Items

Tag

On the vDevice list page, you can view the tag information of the selected resource and add, modify, or delete it.

CategoryDetailed description
Tag listTag list
  • You can view the Key, Value information of the tag
  • Up to 50 tags can be added per resource
  • When entering a tag, you can search and select from the list of previously created Keys and Values
Table. vDevice tag tab items

Job History

You can view the operation history of the selected resource on the vDevice list page.

CategoryDetailed description
Task History ListResource Change History
  • Operation Timestamp, Resource ID, Resource Name, Operation Details, Event Topic, Operation Result, Operator Information
Table. vDevice operation history tab detailed information items

Terminate vDevice

To terminate the vDevice, follow the steps below.

Caution
If other resources are connected to the vDevice, the service cannot be terminated. Delete all connected resources, then cancel the service.
  1. Click the All Services > Networking > Cloud LAN-Data Center menu. 1. Navigate to the Cloud LAN-Data Center Service Home page.
  2. On the Cloud LAN-Data Center Service Home page, click the vDevice menu. 2. Navigate to the vDevice List page.
  3. On the vDevice List page, click the resource to view its detailed information. 4. Navigate to the vDevice Details page.
  4. On the vDevice Detail page, click the vDevice Delete button.
  5. After termination is complete, check whether the resource has been deleted from the vDevice list.

2 - Interface

Users can create the Interface service by entering its required information and selecting detailed options through the Samsung Cloud Platform Console.

Create Interface

You can create and use an Interface service in the Samsung Cloud Platform Console.

Reference
  • To request an Interface, a Cloud LAN Network and vDevice must be created. Before requesting an Interface, verify the Cloud LAN Network and vDevice information.
  • Interface is a function that assigns a physical port to a pre‑created vDevice. Interface can only be requested for vRouter and vSwitch.
  • When a vFirewall is created, interfaces are automatically generated to match the quantity specified for each spec.

To request the creation of an Interface service, follow these steps.

  1. Click the All Services > Networking > Cloud LAN-Data Center menu. You will be taken to the Cloud LAN-Data Center Service Home page.

  2. From the Cloud LAN-Data Center Service Home page, click the Create Interface button. You will be taken to the Create Interface page.

  3. On the Interface creation page, enter the relevant information in the service information input area.

    • Enter or select the required information in the service information input area.
      Category
      Required status
      Detailed description
      Cloud LAN Network nameRequiredSelect the Cloud LAN Network to assign to the Interface
      vDevice TypeRequiredSelect the type of vDevice to use
      • vRouter: virtual resource for connecting external lines (L2, L3)
      • vSwitch: virtual resource for connecting customer-dedicated hardware and providing VLANs
      vDevice Type DetailsRequiredSelect detailed information for vDevice type
      • vDevice Name: Select a vDevice
      • Interface Type: Select the type of Interface to use
      • Interface Name: Enter the Interface name
      • You can add up to 5 Interface entries; press the (+) button to add an entry, and the (x) button to delete an entry
      • Interface Redundancy: Set whether Interface redundancy is enabled; selecting redundancy incurs charges for two ports
      • Contract Period: Select the desired contract period
      Table. Interface service information input fields
    • In the Additional Information Input area, enter or select the required information.
      Category
      Required status
      Detailed description
      TagSelectAdd Tag
      • Up to 50 can be added per resource
      • Add Tag button after clicking, input or select Key, Value values
      Table. Interface additional information input fields
  4. Summary Check the detailed information and estimated billing amount generated in the panel, and click the Complete button.

    • Once creation is complete, check the created resources on the Interface List page.

Check interface detailed information

The Interface service allows you to view and edit the list of connected resources and detailed information. Interface Details page consists of Detailed Information, Tags, Activity Log tabs.

To view detailed information about the Interface, follow these steps.

  1. Click the All Services > Networking > Cloud LAN-Data Center menu. Go to the Cloud LAN-Data Center Service Home page.
  2. On the Cloud LAN-Data Center Service Home page, click the Interface menu. You will be taken to the Interface List page.
  3. Click the resource to view detailed information on the Interface List page. You will be taken to the Interface Details page.
    • Interface Details page displays status information and additional feature information, and consists of Details, Tags, Activity Log tabs.
      CategoryDetailed description
      Service statusService status display
      • Creating: In progress
      • Active: Running
      • Deleting: In progress
      • Failed: Creation/Deletion failed
      Delete InterfaceDelete Service button
      Table. Interface status information and additional functions

Detailed Information

Interface list page allows you to view detailed information of the selected resource and edit the information if needed.

CategoryDetailed description
serviceService name
Resource TypeResource Type
SRNUnique resource ID in Samsung Cloud Platform
Resource nameResource Name
Resource IDService’s unique resource ID
constructorUser who created the service
Creation TimestampService creation timestamp
EditorUser who modified the service
Modification date and timeDate and time the service was modified
vDevice TypevDevice Type information
vDevice namevDevice name
Interface TypeInterface Type information
Port redundancyWhether to use port redundancy
Contract periodSelected contract term
Table. Interface detailed information tab items

tag

On the Interface list page, you can view the tag information of the selected resource and add, modify, or delete it.

CategoryDetailed description
Tag listTag list
  • You can view the Key, Value information of the tag
  • Up to 50 tags can be added per resource
  • When entering a tag, you can search and select from the list of previously created Keys and Values
Table. Interface tag tab items

Job History

On the Interface list page, you can view the operation history of the selected resource.

CategoryDetailed description
Task History ListResource Change History
  • Operation Time, Resource ID, Resource Name, Operation Details, Event Topic, Operation Result, Check operator information
Table. Interface work history tab detailed information items

Terminate Interface

To cancel the Interface, follow these steps.

  1. Click the All Services > Networking > Cloud LAN-Data Center menu. You will be taken to the Cloud LAN-Data Center Service Home page.
  2. On the Cloud LAN-Data Center Service Home page, click the Interface menu. You will be taken to the Interface List page.
  3. On the Interface List page, click the resource for which you want to view detailed information. You will be taken to the Interface Details page.
  4. On the Interface Details page, click the Delete Interface button.
  5. When the termination is complete, check whether the resource has been deleted in the Interface list.

3 - vCable

Users can create the service by entering the required information for the vCable service and selecting detailed options through the Samsung Cloud Platform Console.

Create vCable

You can create and use the vCable service in the Samsung Cloud Platform Console.

Reference
  • To request a vCable, a Cloud LAN Network and a vDevice must be created. Before requesting a vCable, verify the Cloud LAN Network and vDevice information.
  • Only vCable configurations between vDevices created in the same Cloud LAN Network are possible.

To request the creation of a vCable service, follow these steps.

  1. Click the All Services > Networking > Cloud LAN-Data Center menu. You will be taken to the Cloud LAN-Data Center Service Home page.
  2. On the Cloud LAN-Data Center Service Home page, click the Create vCable button. You will be taken to the Create vCable page.
  3. On the vCable Creation page, enter the relevant information in the service information input area.
    • Enter or select the required information in the service information input area.
      Category
      Required status
      Detailed description
      Cloud LAN Network nameRequiredSelect the Cloud LAN Network to assign the vCable.
      vCable TypeRequiredSelect the type of vCable to create
      • Static: Provides a 1:1 connection between vDevices; when configuring vDevice A and vDevice B, select different virtual resources
      • vCore: Provides Multi Peering between vDevices, connecting multiple vDevices to enable connections between vDevices
      vCable Type > DetailsRequiredEnter detailed information according to vCable Type
      • vCable Name: Enter the name of the vCable to create
      • vDevice A: Select vDevice A
      • vDevice B: Select vDevice B
      • Select vDevice A and B sequentially; if a vFirewall Interface is selected from the A list, it will not appear in the B list
      • When the vCable Type is Static, vCore cannot be selected on vDevice A or vDevice B
      • When the vCable Type is vCore, vCore can be selected only on vDevice A
      • A vDevice can be connected to only one vCable
      • A vFirewall can connect a vCable using a vFirewall Interface
      Table. vCable Service Information Input Items
    • In the Additional Information Input area, enter or select the required information.
      Category
      required or not
      Detailed description
      tagSelectAdd Tag
      • Up to 50 can be added per resource
      • Add Tag After clicking the Add Tag button, enter or select Key, Value values
      Table. vCable additional information input fields
  4. Summary Check the detailed information and estimated billing amount generated in the panel, and click the Complete button.
    • When creation is complete, check the created resources on the vCable List page.

Check vCable detailed information

The vCable service allows you to view and edit the list of connected resources and detailed information. vCable Details page consists of Details, Tags, Activity Log tabs.

To view detailed vCable information, follow these steps.

  1. Click the All Services > Networking > Cloud LAN-Data Center menu. You will be taken to the Cloud LAN-Data Center Service Home page.
  2. On the Cloud LAN-Data Center Service Home page, click the vCable menu. You will be taken to the vCable List page.
  3. Click the resource to view detailed information on the vCable List page. You will be taken to the vCable Detail page.
    • vCable Details page displays status information and additional feature information, and consists of Details, Tags, Work History tabs.
      CategoryDetailed description
      Service statusService status display
      • Creating: Creating
      • Active: Running
      • Deleting: Deleting
      • Failed: Creation/Deletion failed
      Delete vCableDelete Service button
      Table. vCable status information and additional functions

Detailed Information

On the vCable List page, you can view detailed information of the selected resource and edit the information if needed.

CategoryDetailed description
serviceService name
Resource TypeResource Type
SRNUnique resource ID in Samsung Cloud Platform
Resource nameResource name
Resource IDService’s unique resource ID
constructorUser who created the service
Creation date and timeService creation timestamp
EditorUser who modified the service
Modification date and timeDate and time the service was modified
vDevice TypevDevice Type categories
vDevice A namevDevice A name
vDevice B namevDevice B name
Table. vCable detailed information tab items

tag

On the vCable List page, you can view the tag information of the selected resource and add, modify, or delete it.

CategoryDetailed description
Tag listTag list
  • You can view the Key, Value information of the tag
  • Up to 50 tags can be added per resource
  • When entering a tag, you can search and select from the list of previously created Keys and Values
Table. vCable tag tab items

Job History

You can view the operation history of the selected resource on the vCable List page.

CategoryDetailed description
Task History ListResource Change History
  • Operation Time, Resource ID, Resource Name, Operation Details, Event Topic, Operation Result, Check operator information
Table. vCable operation history tab detailed information items

Terminate vCable

To cancel vCable, follow the steps below.

  1. Click the All Services > Networking > Cloud LAN-Data Center menu. You will be taken to the Cloud LAN-Data Center Service Home page.
  2. On the Cloud LAN-Data Center Service Home page, click the vCable menu. You will be taken to the vCable List page.
  3. On the vCable List page, click the resource to view its details. You will be taken to the vCable Details page.
  4. On the vCable Details page, click the Delete vCable button.
  5. After termination is complete, verify that the resource has been deleted from the vCable list.

4 - vEdge

Users can apply for the service by entering the required information for using the vEdge service through the Samsung Cloud Platform Console.

Create vEdge

You can request and use the vEdge service from the Samsung Cloud Platform Console.

To request the creation of a vEdge service, follow these steps.

  1. Click the All Services > Networking > Cloud LAN-Data Center menu. You will be taken to the Cloud LAN-Data Center Service Home page.
  2. On the Service Home page, click the vEdge Service Request button. You will be taken to the Support Center > Service Request List > Service Request page.
  3. On the Service Request page, enter or select the required information in the mandatory input fields.
    • In the task category, select vEdge creation.
      Input fieldDetailed description
      TitleEnter the title of the service request
      • Example: vEdge Service Creation Request
      RegionSelect the location of the Samsung Cloud Platform
      • Automatically filled with the region corresponding to the Account
      serviceSelect the service category and service. If you click the vEdge service request button, it is entered automatically
      • Service Category: Networking
      • Service: vEdge
      Task classificationSelect the type you want to request
      • Create vEdge: select when requesting a new service
      contentGuidance on the service application process and reference information
      AttachmentIf you have a file you want to share via the repository, proceed with the upload
      • You can attach up to 5 files, each no larger than 5 MB
      • Only files with the following extensions are allowed: doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif
      Table. vEdge Service Creation Request Items
  4. Check the required information entered on the Service Request page, and click the Request button.
    • When the request is completed, check the submitted details on the Support Center > Service Request List page.

Check vEdge application details

You can view the vEdge service subscription and cancellation history in the Samsung Cloud Platform Console.

To check the vEdge service application details, follow these steps.

  1. Click the All Services > Management > Support Center menu. Go to the Support Center > Service Home page.
  2. On the Support Center Service Home page, click the Service Request menu. You will be taken to the Service Request List page.
  3. On the Service Request List page, click the Title of the service request you submitted. You will be taken to the Service Request Details page.
  4. On the Service Request Details page, view the request status and information.
Information
When a service request is received, the sales/operations staff verify the service application details and proceed with the vEdge service for the entered information.

Terminate vEdge

To request cancellation of the vEdge service, follow the steps below.

  1. Click the All Services > Management > Support Center menu. You will be taken to the Support Center > Service Home page.

  2. On the Support Center Service Home page, click the Service Request button. You will be taken to the Service Request List page.

  3. On the Service Request List page, click the Service Request button. You will be taken to the Service Request page.

  4. Service Request page: enter or select the required information in the mandatory input fields.

    • Select vEdge termination in the task category.
      Input fieldDetailed description
      TitleEnter the title of the service request
      • Example: vEdge Service Termination Request
      RegionSelect the location of Samsung Cloud Platform
      • Automatically filled with the region corresponding to the Account
      ServiceSelect service category and service
      • Service Category: Networking
      • Service: vEdge
      Task classificationSelect the type of request you want to make
      • vEdge termination: select if you are terminating the service
      contentGuide to the service application process and reference information
      AttachmentIf you have additional files you want to share, proceed with the upload
      • You can attach up to 5 files, each within 5 MB
      • Only doc, docx, xls, xlsx, ppt, ppts, hwp, txt, pdf, jpg, jpeg, png, gif, tif files can be attached
      Table. vEdge Service Termination Request Items
  5. Check the required information entered on the Service Request page, and click the Request button.

    • When the request is completed, check the submitted details on the Support Center > Service Request List page.
    • Service termination takes 5–7 business days, including the cancellation request date.