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How-to guides

    Users can enter the required Cloud WAN information and select detailed options to create a service through the Samsung Cloud Platform Console.

    Create Cloud WAN Network

    You can create and use a Cloud WAN Network in the Samsung Cloud Platform Console.

    Caution
    Only one Cloud WAN Network can be requested per account.

    To create a Cloud WAN Network, follow these steps.

    1. All Services > Networking > Cloud WAN Click the menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Create Cloud WAN Network button. 2. Go to the Create Cloud WAN Network page.
    3. On the Create Cloud WAN Network page, enter the information required to create the service and select detailed options.
      • In the Service Information Input area, enter or select the required information.
        Category
        required status
        Detailed description
        Cloud WAN Network nameRequiredEnter the name of the Cloud WAN Network to create
        • Enter using English letters (uppercase and lowercase) and numbers, 3 to 20 characters
        Table. Cloud WAN Network Service Information Input Items
      • Additional Information Input area, enter or select the required information.
        Category
        required status
        Detailed description
        ExplanationSelectEnter resource description
        tagSelectAdd tag
        • Up to 50 tags can be added per resource
        Table. Cloud WAN Network additional information entry items
    4. In the summary panel, review the service information and estimated charges, then click the Create button.
      • Once creation is complete, check the created resources on the Cloud WAN Network List page.

    Check detailed information of Cloud WAN Network

    The Cloud WAN Network service can view and edit the full resource list and detailed information from the Cloud WAN Network menu. Cloud WAN Network Details page is composed of the Detail Information, Connected Resources, Tags, and Operation History tabs.

    To view detailed information about the Cloud WAN Network, follow these steps.

    1. Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Cloud WAN Network menu. 2. Go to the Cloud WAN Network List page.
    3. Cloud WAN Network List page, click the resource for which you want to view detailed information. 3. Cloud WAN Network Details Navigate to the page.
      • Cloud WAN Network Details page displays status information and additional feature information, and consists of Details, Connected Resources, Tags, Activity History tabs.
        CategoryDetailed description
        statusCurrent service status
        • Creating: Service creation in progress
        • Active: Service operating normally
        • Deleting: Service deletion in progress
        • Failed: Service failed
        • Error: Service status cannot be determined
        Service terminationService termination button
        • If there are no connected services, the Cloud WAN Network can be terminated
        Table. Cloud WAN Network status information and additional feature items

    Detailed Information

    Detailed Information tab allows you to view the detailed information of the selected Cloud WAN Network.

    CategoryDetailed description
    serviceService name
    Resource TypeResource Type (Cloud WAN Network)
    SRNUnique resource ID in Samsung Cloud Platform
    Resource nameResource Name
    Resource IDUnique resource ID in the service
    ConstructorService creation request user
    Creation date and timeService creation date and time
    ModifierService modification request user
    Modification timestampService modification date and time
    Cloud WAN Network nameCloud WAN Network name
    Segment countNumber of used segments
    ExplanationDescription of the service
    • Edit icon can be clicked to edit the description
    Table. Cloud WAN Network detailed information tab items

    Connected resource

    In the Connected Resources tab, you can view Segment connection status information.

    CategoryDetailed description
    Segment nameSegment resource name
    Segment IDSegment ID information
    statusService resource status information
    Table. Cloud WAN Network Connected Resources Tab Items

    Tag

    In the Tag tab, you can view the tag information of the selected resource, and add, modify, or delete it.

    CategoryDetailed description
    Tag listTag list
    • You can view the Key, Value information of the tag
    • Up to 50 tags can be added per resource
    • When entering a tag, you can search and select from the list of previously created Keys and Values
    Table. Cloud WAN Network Tag tab items

    Job History

    In the Work History tab, you can view the operation history of the selected resource.

    CategoryDetailed description
    Task History ListResource Change History
    • You can view operation date/time, resource type, resource name, operation details, operation result, operator name, and path information
    • To perform an advanced search, click the Advanced Search button
    Table. Cloud WAN Network Operation History Tab Detailed Information Items

    Terminate Cloud WAN Network

    Terminating an unused Cloud WAN Network can reduce operating costs.

    Caution
    • If there are resources connected to the Cloud WAN Network, the service cannot be terminated. * Delete the connected resources first, then terminate the service.
    • If the service status of Cloud WAN Network is Creating or Deleting, the service cannot be terminated.

    To cancel the Cloud WAN Network, follow the steps below.

    1. Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Cloud WAN Network menu. 2. Cloud WAN Network List Navigate to the page.
    3. On the Cloud WAN Network List page, click the resource to terminate. 3. Cloud WAN Network Details Navigate to the page.
    4. Cloud WAN Network Details on the page, click the Cancel Service button.
    5. After termination is complete, check the resource termination status in the Cloud WAN Network list.

    Create Segment

    You can create a Segment in the Samsung Cloud Platform Console and use it.

    Caution
    You can request up to 5 Segments per Cloud WAN Network.

    To create a Segment, follow these steps.

    1. All Services > Networking > Cloud WAN Click the menu. 1. Navigate to the Service Home page of Cloud WAN.

    2. From the Service Home page’s drop-down, click the Create Segment button. 2. Navigate to the Create Segment page.

    3. Segment creation page, enter the information required to create the service and select detailed options.

      • In the Service Information Input area, enter or select the required information.
        Category
        required status
        Detailed description
        Cloud WAN Network nameRequiredSelect Cloud WAN Network
        • Click +Create New to create a Cloud WAN Network and then select it
        Segment nameSelectionAfter entering the Segment name, click the Duplicate Check button
        Access LocationRequiredSelect the location to connect the Segment
        • Only one Access Location can be selected
        • Detailed Information > Connected Resources tab allows adding Access Locations one at a time
        • Access Locations can be added up to the number of Cloud WAN service deployment locations
        Service typeRequiredSelect Segment service type
        • Select usage region (global)
        • * Global is for connecting domestic and overseas regions
        • Select service level (PremiumPlusG)
        • * Dedicated TAM assignment, advanced technical support service provided
        • Select contract term (none, 3 years, 5 years, 7 years)
        • * Contract discount rate automatically applied based on term
        Multiple pathsSelectionMulti-path transmission selection (available after July 2026)
        • Default path: Gold (3-way architecture, critical tasks)
        • Optional path : Silver (2-way architecture, standard)
        Table. Segment service information entry fields
      • In the Additional Information Input area, enter or select the required information.
        Category
        required status
        Detailed description
        ExplanationSelectionEnter description for Segment
        tagSelectionAdd tags
        • Up to 50 tags can be added per resource
        Table. Segment additional information input fields
    4. In the summary panel, check the service information and estimated charges, and click the Create button.

      • When creation is complete, check the created resources on the Segment list page.
    Caution

    After creating the Segment, set the following in the Details > Connected Resources tab.

    • Link the attachment created in the same account to the segment.
    • To connect between different accounts, configure Segment Sharing.

    Check segment detailed information

    You can view and edit Segment in the Segment menu, where you can see the full resource list and detailed information. The Segment Details page consists of the Details, Connected Resources, Multi-Path, Tags, Activity History tabs.

    To view the detailed information of the Segment, follow these steps.

    1. All Services > Networking > Cloud WAN Click the menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Segment menu. 2. Navigate to the Segment list page.
    3. On the Segment List page, click the resource to view detailed information. 3. Go to the Segment Details page.
      • Segment Details page displays status information and additional feature information, and consists of Details, Connected Resources, Multi-Path, Tags, Activity History tabs.
        CategoryDetailed description
        statusCurrent service status
        • Creating: Service is being created
        • Active: Service is operating normally
        • Deleting: Service deletion requested
        • Failed: Service creation failed
        • Error: An unknown error occurred in the service
        Delete SegmentSegment delete button
        • If there is no connected service, the Segment can be deleted
        Table. Segment status information and additional feature items

    Detailed Information

    Detailed Information tab allows you to view detailed information of the selected Segment.

    CategoryDetailed description
    serviceService name
    Resource TypeResource Type (Segment)
    SRNUnique resource ID in Samsung Cloud Platform
    Resource nameResource name
    Resource IDUnique resource ID in the service
    ConstructorService creation request user
    Creation date and timeService creation date and time
    ModifierService modification request user
    Modification dateService modification date and time
    Segment nameSegment name
    Access Location countNumber of access locations (Access Location) connected to the segment
    Regional classificationSelect usage region (global, domestic)
    • Domestic is currently unavailable
    Service levelSelect provided service level (PremiumPlusG, LIteG)
    • iteG is currently unavailable
    Contract periodService usage commitment period
    • Apply discount rates by commitment period
    Attachment countNumber of Attachments linked to Segment
    Multiple pathsSelect the transmission path option (Gold/Silver) used by Segment
    • Available after July 2026
    ExplanationDescription of the Segment
    • Click the Edit icon to edit the description
    Table. Segment detailed information tab items

    Connected resource

    In the Connected Resources tab, you can check the connection status information for Access Location, Segment Sharing, and Attachment.

    CategoryDetailed description
    Access LocationCheck the location information linked to the Segment
    • Click Add to add an Access Location entry
    • Click Delete to remove the selected Access Location entry
    • If the selected Access Location has an Attachment or multi-path rule attached, it cannot be deleted; you must first delete the linked resources before deletion is possible
    • If only one Access Location is configured for the Segment, that entry cannot be deleted; at least one Access Location must be configured
    Segment SharingTo connect between different projects, you can request a Segment Sharing connection
    • Click Create Sharing to add a Segment sharing item
    • Sharing can only be created between the same service levels
    • Click Approve in the list to approve the connection request
    • Click Delete to remove the selected item
    Attachment connectionIn Segment, you can request to connect an Attachment created in the same project
    • Click Approve in the list to approve the connection request
    • The Transit Gateway of Samsung Cloud Platform must be pre‑created in the Transit Gateway menu, then attached (* Transit Gateway Attachment will be available after March 2027)
    Table. Segment linked resources tab items

    Multiple Paths

    In the Multi-Path tab, you can add or remove optional path rules for multi-path.

    Reference
    The multi-path feature is scheduled to be available after July 2026.

    Add Multi-Path Rule

    To add a multi-path rule, follow these steps.

    1. All Services > Networking > Cloud WAN menu, click. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Segment menu. 2. Segment list Go to the page.
    3. Segment List page, click the resource to view detailed information. 3. Go to the Segment Details page.
    4. On the Segment Details page, click the Multiple Paths tab.
    5. Click the Add Rule button on the Multi-Path tab page. 5. The add rule popup appears.
    6. Enter the detailed information in the popup window and click Confirm.
      Category
      required status
      Detailed description
      Departure Access LocationEssentialSelect the source location information of the multipath rule
      Source IP rangeEssentialEnter the source IP range
      • When entering an IP address, register the IP range in CIDR format (e.g., 192.168.10.0/24)
      Destination IP rangeEssentialEnter destination IP range
      • When entering an IP address, register the IP range in CIDR format (e.g., 192.168.10.0/24)
      • Cannot set both source IP range and destination IP range to 0.0.0.0/0
      protocolSelectionSelect protocol
      Port directionSelectionSelect the port direction for the chosen protocol
      Port numberSelectIf TCP or UDP protocol is selected, enter the port number
      • Allowed range: 1 - 65,535
      • Port numbers can be entered up to a maximum of 5, separated by commas (e.g., 80, 443)
      ExplanationSelectionEnter multiple path rule description
      Table. Multiple path rule addition input items
    Caution
    • If you enter information identical to an already registered rule, you cannot register it as a new multi‑path rule.
    • You can apply for up to 20 multi-path rules.

    Checking Multiple Path Rules

    To verify the multi-path rule, follow the steps below.

    1. Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Segment menu. 2. Go to the Segment list page.
    3. Segment List page, click the resource to view detailed information. 3. Go to the Segment Details page.
    4. Segment Details on the page, click the Multiple Paths tab.
    5. Multi-Path tab page, view detailed information.
      CategoryDetailed description
      Departure Access LocationSource location information of the multi‑path rule
      Source IP rangeSource IP range
      Destination IP rangeDestination IP range
      protocolProtocol information
      Port directionProtocol port direction
      Port numberPort numbers of TCP and UDP protocols
      ExplanationExplanation of multi-path rule
      Table. Multi-path rule detailed information items
    Reference

    If you click the Detailed Search button on the right side of the rule list, you can set search filters and perform a search.

    • You can quickly view multiple rules by searching with the desired filter among Source Access Location, Source IP, Destination IP, and Description.

    Delete Multi-Path Rule

    To delete a multi-path rule, follow these steps.

    1. All Services > Networking > Cloud WAN menu, click. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Segment menu. 2. Segment list Go to the page.
    3. Segment List page, click the resource to view detailed information. 3. Go to the Segment Details page.
    4. On the Segment Details page, click the Multiple Paths tab.
    5. On the Multi-path tab page, click the Delete button. 5. The rule will be deleted.

    Tag

    In the Tag tab, you can view the tag information of the selected resource, and add, modify, or delete it.

    CategoryDetailed description
    Tag listTag list
    • Tag Key, Value information can be viewed
    • Up to 50 tags can be added per resource
    • When entering tags, you can search and select from the list of previously created Keys and Values
    Table. Segment tag tab item

    Job History

    Job History tab allows you to view the job history of the selected resource.

    CategoryDetailed description
    Task History ListResource change history
    • You can view the operation date/time, resource type, resource name, operation details, operation result, operator name, and path information
    • To perform an advanced search, click the Advanced Search button
    Table. Segment operation history tab detailed information items

    Delete Segment

    Deleting unused Segments can reduce operating costs.

    Caution
    • You cannot delete it if there is an attachment connected to the segment, or if segment sharing or multiple path rules exist. * Delete the connected resources first, then terminate the service.
    • If the service status of a Segment is Creating, Deleting, Inactive, or Failed, the service cannot be deleted.

    To delete a Segment, follow these steps.

    1. All Services > Networking > Cloud WAN menu, click it. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Segment menu. 2. Go to the Segment list page.
    3. Segment list page, click the resource you want to delete. 3. Go to the Segment Details page.
    4. On the Segment Details page, click the Delete Segment button.
    5. After deletion is complete, check the resource deletion status in the Segment list.

    Create Attachment

    You can create and use the Attachment service in the Samsung Cloud Platform Console.

    Caution
    You can request up to 50 attachments per segment.

    To create an Attachment, follow these steps.

    1. Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. From the Service Home page dropdown, click the Create Attachment button. 2. Navigate to the Create Attachment page.
    3. On the Attachment creation page, enter the information required to create the service and select detailed options.
      • In the Service Information Input area, enter or select the required information.
        Category
        required status
        Detailed description
        Cloud WAN Network nameRequiredSelect the Cloud WAN Network to request the Attachment
        • Click +New creation to create a Cloud WAN Network and then select it
        Segment nameSelectSelect the Segment to attach the Attachment
        • +Create New when clicked, a Segment is created and selected
        Access LocationRequiredSelect the location connected to the Segment
        Connection typeRequiredSite Connect Detailed connection information settings
        • Attachment name: Enter attachment name
        • ASN information: Enter ASN information within the range 1-65,534. Note that 65,001 cannot be used
        • Port capacity: Select port capacity
        • BGP Password: Enter the password to be used for BGP (Border Gateway Protocol) when configuring BGP routing with the customer’s Customer Edge equipment
        • When establishing a Site Connect connection, additional CE router and SR tasks are performed, taking several days until final connection
        Connection typeRequiredSelect a connectable Transit Gateway (available after March 2027)
        • When selecting an Access Location with Multi-AZ enabled, only Transit Gateway can be set in the connection type
        • Only Transit Gateway items within the same project are displayed
        • TGW items that already have a TGW Peering connection or an Attachment connection are not shown in the list
        • When a TGW item is selected, the Attachment name is generated automatically
        Table. Attachment service information input fields
      • Additional Information Input area, enter or select the required information.
        Category
        required status
        Detailed description
        ExplanationSelectEnter description for Attachment
        tagSelectAdd tags
        • Up to 50 tags can be added per resource
        Table. Attachment additional information input fields
    4. In the summary panel, verify the service information and estimated charges, then click the Create button.
      • After creation is complete, check the created resources on the Attachment List page.

    Check attachment details

    Attachment can be viewed and edited in the Attachment menu, where you can see the full resource list and detailed information. The Attachment Details page consists of the Details, Tags, and Work History tabs.

    To view the detailed information of the Attachment, follow the steps below.

    1. Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Attachment menu. 2. Go to the Attachment List page.
    3. On the Attachment list page, click the resource to view detailed information. 3. Navigate to the Attachment Details page.
      • Attachment Details page displays status information and additional feature information, and is composed of Details, Tags, Activity History tabs.
        CategoryDetailed description
        statusCurrent service status
        • Creating: Creating service
        • Active: Service operating normally
        • Requesting: Service request in progress, Attachment request can be canceled
        • Deleting: Service deletion request in progress
        • Failed: Service creation failed
        • Error: An unknown error occurred in the service
        Delete AttachmentAttachment Delete Button
        Table. Attachment status information and additional feature items

    Detailed Information

    Detailed Information tab allows you to view the detailed information of the selected Attachment.

    CategoryDetailed description
    serviceService name
    Resource TypeResource type (Attachment)
    SRNUnique resource ID in Samsung Cloud Platform
    Resource nameResource Name
    Resource IDUnique resource ID in the service
    ConstructorService creation request user
    Creation date and timeService creation date and time
    ModifierService modification request user
    Modification dateService modification date and time
    Attachment nameAttachment name
    Segment nameName of the Segment linked to the Attachment
    Access LocationAttachment connection point (Access Location)
    Connection typeAttachment connection type (Site Connect or Transit Gateway)
    ASN informationWhen selecting Site Connect, the AS Number entered directly by the user
    • is set to a value within the range 1~65,534, and 65,001 cannot be used
    Port capacityPort capacity configured when selecting Site Connect
    BGP PasswordThe BGP password entered when selecting Site Connect
    • View button click opens a popup where you can enter the Samsung Cloud Platform Console password and then verify the BGP password
    • Edit icon click allows password change; after changing, the BGP password must also be updated on connected devices
    ExplanationDescription of the attachment
    • Edit icon can be clicked to edit the description
    Table. Attachment detailed information tab items

    tag

    In the Tag tab, you can view the tag information of the selected resource, and add, modify, or delete it.

    CategoryDetailed description
    Tag listTag list
    • You can view the Key, Value information of the tag
    • Up to 50 tags can be added per resource
    • When entering a tag, you can search and select from the list of previously created Keys and Values
    Table. Attachment tag tab item

    Job History

    Job History tab allows you to view the job history of the selected resource.

    CategoryDetailed description
    Task History ListResource change history
    • You can view operation date/time, resource type, resource name, operation details, operation result, operator name, and path information
    • To perform an advanced search, click the Advanced Search button
    Table. Attachment work history tab detailed information items

    Delete Attachment

    Deleting unused Attachment can reduce operating costs.

    To delete the attachment, follow these steps.

    1. All Services > Networking > Cloud WAN Click the menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Attachment menu. 2. Go to the Attachment list page.
    3. Attachment List page, click the resource you want to delete. 3. Navigate to the Attachment Details page.
    4. On the Attachment Details page, click the Attachment Delete button.
    5. After deletion is complete, check the resource deletion status in the Attachment list.