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How-to guides

    Users can enter the required Cloud WAN information and select detailed options to create a service through the Samsung Cloud Platform Console.

    Create Cloud WAN Network

    You can create and use a Cloud WAN Network from the Samsung Cloud Platform Console.

    Caution
    Only one Cloud WAN Network can be requested per account.

    To create a Cloud WAN Network, follow these steps.

    1. All Services > Networking > Cloud WAN menu, click it. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Create Cloud WAN Network button. 2. Navigate to the Cloud WAN Network Create page.
    3. On the Cloud WAN Network Creation page, enter the information required to create the service and select detailed options.
      • Enter or select the required information in the Service Information Input area.
        Category
        Required status
        Detailed description
        Cloud WAN Network nameRequiredEnter the name of the Cloud WAN Network to create
        • Enter using English letters and numbers, 3~20 characters
        Table. Cloud WAN Network Service Information Input Items
      • Additional Information Input area, please enter or select the required information.
        Category
        Required
        Detailed description
        ExplanationSelectionEnter resource description
        tagSelectionAdd tags
        • Maximum of 50 tags can be added per resource
        Table. Cloud WAN Network additional information input items
    4. In the summary panel, check the service information and estimated billing amount, then click the Create button.
      • Once creation is complete, check the created resources on the Cloud WAN Network List page.

    Check detailed information of Cloud WAN Network

    The Cloud WAN Network service can be viewed and edited from the Cloud WAN Network menu, where you can see the full list of resources and detailed information. Cloud WAN Network Details page consists of Details, Connected Resources, Tags, Activity Log tabs.

    To view detailed information about the Cloud WAN Network, follow these steps.

    1. All Services > Networking > Cloud WAN Click the menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Cloud WAN Network menu. 2. Go to the Cloud WAN Network List page.
    3. Cloud WAN Network List page, click the resource to view detailed information. 3. Go to the Cloud WAN Network Details page.
      • Cloud WAN Network Details page displays status information and additional feature information, and consists of Details, Connected Resources, Tags, Activity History tabs.
        CategoryDetailed description
        StatusService current status
        • Creating: Service request in progress
        • Active: Service operating normally
        • Deleting: Service termination request in progress
        • Failed: Service failed state
        • Error: Unable to verify service status
        Service cancellationService termination button
        • If there are no connected services, the Cloud WAN Network can be terminated
        Table. Cloud WAN Network status information and additional feature items

    Detailed Information

    Detailed Information tab lets you view the detailed information of the selected Cloud WAN Network.

    CategoryDetailed description
    ServiceService name
    Resource TypeResource Type (Cloud WAN Network)
    SRNResource unique ID in Samsung Cloud Platform
    Resource nameResource Name
    Resource IDUnique resource ID in the service
    ConstructorUser requesting service creation
    Creation Date/TimeService creation timestamp
    ModifierUser requesting service modification
    Modification date and timeService modification date and time
    Cloud WAN Network nameCloud WAN Network name
    Segment countNumber of used segments
    ExplanationService description
    • Edit Click the icon to edit the description
    Table. Cloud WAN Network detailed information tab items

    Connected resource

    Connected Resources tab allows you to view Segment connection status information.

    CategoryDetailed description
    Segment nameSegment resource name
    Segment IDSegment ID information
    StatusService resource status information
    Table. Cloud WAN Network Connected Resources Tab Items

    Tag

    In the Tag tab, you can view the tag information of the selected resource and add, modify, or delete it.

    CategoryDetailed description
    Tag listTag list
    • You can view the Key, Value information of the tag
    • Up to 50 tags can be added per resource
    • When entering a tag, you can search and select from the list of previously created Keys and Values
    Table. Cloud WAN Network Tag tab items

    Job History

    Job History tab allows you to view the job history of the selected resource.

    CategoryDetailed description
    Task History ListResource Change History
    • You can view the operation date and time, resource type, resource name, operation details, operation result, operator name, and path information
    • To perform an advanced search, click the Advanced Search button
    Table. Cloud WAN Network operation history tab detailed information items

    Terminate Cloud WAN Network

    Terminating an unused Cloud WAN Network can reduce operating costs.

    Caution
    • If there are resources connected to the Cloud WAN Network, you cannot cancel the service. * Delete the connected resources first, then terminate the service.
    • If the service status of Cloud WAN Network is Creating or Deleting, the service cannot be terminated.

    To cancel the Cloud WAN Network, follow these steps.

    1. All Services > Networking > Cloud WAN Click the menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Cloud WAN Network menu. 2. Go to the Cloud WAN Network List page.
    3. On the Cloud WAN Network List page, click the resource to terminate. 3. Go to the Cloud WAN Network Details page.
    4. On the Cloud WAN Network Details page, click the Cancel Service button.
    5. After termination is complete, check the resource termination status in the Cloud WAN Network list.

    Create Segment

    You can create and use a Segment in the Samsung Cloud Platform Console.

    Caution
    You can request up to 5 Segments per Cloud WAN Network.

    To create a Segment, follow these steps.

    1. Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.

    2. From the drop-down on the Service Home page, click the Create Segment button. 2. Go to the Create Segment page.

    3. On the Segment creation page, enter the information required to create the service and select detailed options.

      • Enter or select the required information in the Service Information Input area.
        Category
        Required
        Detailed description
        Cloud WAN Network nameEssentialSelect Cloud WAN Network
        • Click +Create New to create a Cloud WAN Network and then select
        Segment nameSelectionEnter segment name
        Access LocationEssentialSelect the location to connect the Segment
        • Only one Access Location can be selected
        • Details > Connected Resources tab, you can add Access Locations one by one
        • Access Locations can be added up to the number of Cloud WAN service deployment sites
        Service typeRequiredSelect Segment service type
        • Select usage region
        • Global is for connecting domestic and overseas regions
        • Select service level (PremiumPlusG)
        • PremiumPlusG provides advanced technical support services with a dedicated technical support manager
        • Contract term can be selected from None, 3 years, 5 years, or 7 years
        • Contract discount rate is automatically applied based on the contract term
        Multiple pathsSelectionClick Use to enable multi-path transmission
        • Default path: Gold (3-way structure, critical tasks)
        • Option path : Silver (2-way structure, normal)
        Table. Segment Service Information Input Items
      • In the Additional Information Input area, enter or select the required information.
        Category
        required status
        Detailed description
        ExplanationSelectionEnter description for Segment
        tagSelectionAdd tags
        • Maximum of 50 tags can be added per resource
        Table. Segment additional information input items
    4. In the summary panel, check the service information and estimated billing amount, then click the Create button.

      • When creation is complete, check the created resources on the Segment List page.
    Caution

    After creating a Segment, set the following items in the Details > Connected Resources tab.

    • Connect the Attachment created in the same Account to the Segment.
    • To connect between different accounts, set up Segment Sharing.

    Check segment details

    In the Segment menu, you can view and edit the full resource list and detailed information for Segment. Segment Details page consists of Details, Connected Resources, Multi-Path, Tags, Activity History tabs.

    Follow these steps to view the detailed information of the Segment.

    1. Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Segment menu. 2. Go to the Segment List page.
    3. Segment List page, click the resource to view detailed information. 3. Go to the Segment Details page.
      • Segment Details page displays status information and additional feature information, and consists of Details, Connected Resources, Multi-Path, Tags, Activity History tabs.
        CategoryDetailed description
        StatusCurrent service status
        • Creating: Service is being created
        • Active: Service is operating normally
        • Deleting: Service deletion requested
        • Failed: Service creation failed
        • Error: An unknown error occurred in the service
        Delete SegmentSegment Delete Button
        • If there are no connected services, the Segment can be deleted
        Table. Segment status information and additional feature items

    Detailed Information

    Detailed Information tab allows you to view the detailed information of the selected Segment.

    CategoryDetailed description
    ServiceService Name
    Resource TypeResource Type (Segment)
    SRNResource unique ID in Samsung Cloud Platform
    Resource NameResource Name
    Resource IDUnique resource ID in the service
    ConstructorService creation request user
    Creation timestampService creation timestamp
    ModifierService modification request user
    Modification date and timeService modification date and time
    Segment nameSegment name
    Access Location countNumber of access locations (Access Location) connected to the segment
    Region classificationUsage region (global, domestic) information
    • Domestic service will be provided later
    Service LevelProvided service levels (PremiumPlusG, LiteG) information
    • LiteG will be offered in the future
    Contract periodService usage contract period
    • Discount rate applied by contract period
    Attachment countNumber of Attachments linked to Segment
    Multiple pathsWhether to use the transmission path option (Gold/Silver) used by Segment
    ExplanationDescription of the Segment
    • Edit Click the icon to edit the description
    Table. Segment detailed information tab items

    Connected resource

    In the Connected Resources tab, you can view the connection status information for Access Location, Segment Sharing, and Attachment.

    CategoryDetailed description
    Access LocationCheck the location information linked to the Segment
    • Click Add to add an Access Location entry
    • Click Delete to delete the selected Access Location entry
    • If an Attachment or multi-path rule is linked to the selected Access Location, it cannot be deleted; you must first delete the linked resources before deletion is possible
    • If only one Access Location is configured for the Segment, that entry cannot be deleted; at least one Access Location must be configured
    Segment SharingTo connect between different projects, you can request a Segment Sharing connection
    • Click Create Sharing to add a Segment sharing item
    • Sharing can only be connected between the same service levels
    • Click Approve in the list to approve the connection request
    • Click Delete to remove the selected item
    Attachment connectionYou can request to connect an Attachment created in the same project to a Segment
    • Click approval in the list to approve the connection request
    • In Samsung Cloud Platform, the Transit Gateway must be pre‑created in the Transit Gateway menu before attaching it (* Transit Gateway Attachment will be available after March 2027)
    Table. Segment linked resource tab item

    Multiple Paths

    Multi-Path tab allows you to add or delete optional path rules for multi-path.

    Adding a Multi-Path Rule

    To add a multi-path rule, follow the steps below.

    1. All Services > Networking > Cloud WAN Click the menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Segment menu. 2. Segment List Go to the page.
    3. On the Segment List page, click the resource to view detailed information. 3. Go to the Segment Details page.
    4. On the Segment Details page, click the Multiple Paths tab.
    5. On the Multi-Path tab page, click the Add Rule button. 5. The add rule popup appears.
    6. Enter the detailed information in the popup window and click Confirm.
      Category
      whether required
      Detailed description
      Origin Access LocationEssentialSelect the source location information of the multi‑path rule
      Source IP rangeEssentialEnter the source IP range
      • When entering an IP address, register the IP range in CIDR format (e.g., 192.168.10.0/24)
      Destination IP rangeEssentialEnter destination IP range
      • When entering an IP address, register the IP range in CIDR format (e.g., 192.168.10.0/24)
      • Cannot set both source IP range and destination IP range to 0.0.0.0/0
      ProtocolSelectionSelect the protocol
      Port directionSelectionSelect the port direction of the chosen protocol
      Port numberSelectionIf TCP, UDP protocol is selected, enter the port number
      • Allowed range: 1 - 65535
      • Port numbers can be entered up to a maximum of 5, separated by commas (e.g., 80, 443)
      ExplanationSelectionEnter multiple path rule description
      Table. Input items for adding multiple path rules
    Caution
    • If you enter information identical to an already registered rule, you cannot register it as a new multi‑path rule.
    • You can request up to 20 multi‑path rules.

    Check Multi-Path Rules

    Follow these steps to verify the multi-path rule.

    1. All Services > Networking > Cloud WAN menu, click it. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Segment menu. 2. Go to the Segment List page.
    3. On the Segment List page, click the resource to view detailed information. 3. Go to the Segment Details page.
    4. On the Segment Details page, click the Multiple Paths tab.
    5. View detailed information on the Multi-path tab page.
      CategoryDetailed description
      Origin Access LocationSource location information of the multi‑path rule
      Source IP rangeSource IP range
      Destination IP rangeDestination IP range
      ProtocolProtocol Information
      Port directionProtocol port direction
      Port numberPort numbers of TCP and UDP protocols
      ExplanationExplanation of multiple path rules
      Table. Multi-path rule detailed information items
    Reference

    Click the Detailed Search button on the right side of the rule list to set search filters and perform a search.

    • You can quickly view multiple rules by searching with your desired filter among Source Access Location, Source IP, Destination IP, and Description.

    Delete Multi-Path Rule

    To delete a multi-path rule, follow these steps.

    1. All Services > Networking > Cloud WAN Click the menu. 1. Go to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Segment menu. 2. Go to the Segment List page.
    3. Segment List page, click the resource to view detailed information. 3. Go to the Segment Details page.
    4. On the Segment Details page, click the Multiple Paths tab.
    5. On the Multiple Paths tab page, select the path to delete, then click the Delete button. 5. This rule will be deleted.

    Tag

    Tag tab allows you to view the tag information of the selected resource, and add, modify, or delete it.

    CategoryDetailed description
    Tag listTag list
    • You can view the Key, Value information of a tag
    • Up to 50 tags can be added per resource
    • When entering tags, you can search and select from the list of previously created Keys and Values
    Table. Segment tag tab item

    Job History

    Task History tab allows you to view the task history of the selected resource.

    CategoryDetailed description
    Task History ListResource Change History
    • You can view the operation date and time, resource type, resource name, operation details, operation result, operator name, and path information
    • To perform an advanced search, click the Advanced Search button
    Table. Segment operation history tab detailed information items

    Delete Segment

    Deleting unused Segments can reduce operating costs.

    Caution
    • You cannot delete it if an Attachment is connected to the Segment, or if Segment sharing or multiple path rules exist. * Delete the connected resources first, then terminate the service.
    • If the service status of a Segment is Creating, Deleting, Inactive, or Failed, the service cannot be deleted.

    To delete a Segment, follow these steps.

    1. Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Segment menu. 2. Segment List Navigate to the page.
    3. On the Segment list page, click the resource to delete. 3. Navigate to the Segment Details page.
    4. On the Segment Details page, click the Segment Delete button.
    5. When deletion is complete, check the resource deletion status in the Segment list.

    Create Attachment

    You can create and use the Attachment service from the Samsung Cloud Platform Console.

    Caution
    You can request up to 50 attachments per segment.

    To create an Attachment, follow the steps below.

    1. Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. Click the Create Attachment button in the drop-down of the Service Home page. 2. Create Attachment Navigate to the page.
    3. Attachment creation page: enter the information required to create the service and select detailed options.
      • Enter or select the required information in the Service Information Input area.
        Category
        whether required
        Detailed description
        Cloud WAN Network nameEssentialSelect the Cloud WAN Network to request the Attachment
        • +Create New click to create a Cloud WAN Network and then select it
        Segment명

        | Selection | Select the Segment to attach the Attachment

        • +Create New. Click to create the Segment and then select
      • | | Access Location | Essential | | | Connection type | Essential | Site Connect Detailed connection information settings
        • Attachment name: Enter attachment name
        • ASN information: Enter ASN information within the range 1-65,534. Note that 65,001 cannot be used
      • Port capacity: Select port capacity
      • BGP Password: Enter the password to be used for BGP (Border Gateway Protocol) when configuring BGP routing with the customer’s Customer Edge equipment
      • When connecting Site Connect, additional work with the customer’s CE router and SR is performed, taking several days until final connection
      | | Connection type | Essential | Select an available Transit Gateway (available after March 2027)
      • If you select an Access Location with Multi-AZ enabled, only Transit Gateway can be set in the connection type
      • Only Transit Gateway items within the same project are displayed
      • TGW items that already have a TGW Peering connection or an Attachment connection are not shown in the list
      • When a TGW item is selected, the Attachment name is generated automatically
      |

      Table. Attachment service information input items
  • Enter or select the required information in the Additional Information Input area.
    Category
    whether required
    Detailed description
    ExplanationSelectionEnter description for Attachment
    tagSelectionAdd tags
    • Up to 50 tags can be added per resource
    Table. Attachment additional information input items
    • Once creation is complete, check the created resources on the Attachment List page.

    Check attachment detailed information

    In the Attachment menu, you can view and edit the full resource list and detailed information for Attachment. Attachment Detail page consists of Detail Information, Tag, Work History tabs.

    To view the detailed information of the Attachment, follow these steps.

    1. All Services > Networking > Cloud WAN Click the menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Attachment menu. 2. Attachment list Go to the page.
    3. Attachment List On the page, click the resource to view its detailed information. 3. Go to the Attachment Details page.
      • Attachment Details page displays status information and additional feature information, and consists of Details, Tags, Activity History tabs.
        CategoryDetailed description
        StatusCurrent service status
        • Creating: Creating service
        • Active: Service operating normally
        • Requesting: Service request in progress, Attachment request can be canceled
        • Deleting: Service deletion request in progress
        • Failed: Service creation failed
        • Error: An unknown error occurred in the service
        Delete AttachmentAttachment delete button
        • when in Requesting state Attachment request cancel button is displayed
        Table. Attachment status information and additional feature items

    Detailed Information

    Detailed Information tab allows you to view the detailed information of the selected Attachment.

    CategoryDetailed description
    ServiceService Name
    Resource TypeResource Type(Attachment)
    SRNUnique resource ID in Samsung Cloud Platform
    Resource NameResource Name
    Resource IDUnique resource ID in the service
    ConstructorService creation request user
    Creation timestampService creation date and time
    ModifierUser requesting service modification
    Modification date and timeService modification date and time
    Attachment nameAttachment name
    Segment nameName of the attached Segment
    Access LocationAttachment Connection Point (Access Location)
    Connection typeAttachment connection type (Site Connect or Transit Gateway)
    ASN informationWhen Site Connect is selected, the AS Number
    • is set to a value within the range 1~65,534, and 65,001 is not allowed
    Port capacityPort capacity set when selecting Site Connect
    BGP PasswordWhen selecting Site Connect, the entered BGP password
    • View button click opens a popup where you can enter the Samsung Cloud Platform Console password and then verify the BGP password
    • Edit icon click allows password change, and after changing the BGP password also needs to be updated on connected devices
      • Edit icon is displayed only when the Attachment service is Active state
    ExplanationDescription of the attachment
    • Edit Click the icon to edit the description
    Table. Attachment detailed information tab items

    Tag

    In the Tag tab, you can view the tag information of the selected resource, and you can add, modify, or delete it.

    CategoryDetailed description
    Tag listTag list
    • You can view the Key, Value information of a tag
    • Up to 50 tags can be added per resource
    • When entering tags, you can search and select from the list of previously created Keys and Values
    Table. Attachment tag tab item

    Job History

    Task History tab allows you to view the task history of the selected resource.

    CategoryDetailed description
    Task History ListResource change history
    • You can view the operation date/time, resource type, resource name, operation details, operation result, operator name, and path information
    • To perform an advanced search, click the Advanced Search button
    Table. Attachment work history tab detailed information items

    Delete Attachment

    Deleting unused Attachment can reduce operating costs.

    To delete the Attachment, follow these steps.

    1. Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
    2. On the Service Home page, click the Attachment menu. 2. Go to the Attachment list page.
    3. On the Attachment List page, click the resource you want to delete. 3. Go to the Attachment Details page.
    4. On the Attachment Details page, click the Attachment Delete button.
    5. Once deletion is complete, check whether the resource has been deleted in the Attachment list.