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Cloud WAN
- 1: Overview
- 1.1: Monitoring Metrics
- 2: How-to guides
- 3: Release Note
1 - Overview
Service Overview
Cloud WAN is a service that provides network connectivity between Samsung Cloud Platform global regions and customer locations. This offering is based on network traffic usage and provides differentiated operational management services according to the selected service level.
The Cloud WAN service consists of the customer virtual backbone Cloud WAN Network, the Segment that provides logical network segmentation by purpose, and the Attachment that connects Samsung Cloud Platform Compute resources or receives a dedicated line from the customer’s site and connects it to a Segment.
For example, to configure a backbone network connection from a system in a Samsung Cloud Platform region to a customer’s overseas location, the following settings are required in the user console. First, create the customer’s virtual backbone Cloud WAN Network. Next, select the access location, service level, contract period, and other options to create a segment that fits the intended use. Then, by attaching the segment at the region or the customer’s location, the backbone network between the SCP region and the customer locations is connected, enabling communication between them.
Service Architecture Diagram
Provided features
Cloud WAN provides the following features.
- Rapid Backbone Network Configuration: Customers using Samsung Cloud Platform can select desired site locations, create a virtual global backbone network, and configure a fast and secure cloud network between Samsung Cloud Platform regions and customer sites, as well as among customer sites.
- Providing Various Network Edge Connection Types: By offering various Edge types that can connect to Cloud WAN, Samsung Cloud Platform Compute resources can be conveniently connected via Transit Gateway, and customers’ on‑premise local lines can be connected via Site Connect.
- Cost Optimization Through Multi-Path Selection Feature: Unlike traditional backbone network line services based on line bandwidth, we charge only for the actual usage in the desired segment, and provide a transmission path option (Gold/Silver) selection feature based on traffic characteristics, enabling line cost optimization.
- Service Level-Based Operations Management: Customers can choose the utilization mode of the Cloud WAN backbone transport network, the provided features, monitoring, fault management, and technical support level, and receive differentiated network operations management services according to the selected service level.
Component
The Cloud WAN service provides a global customer virtual backbone network. The components are as follows, and users can create resources directly through the user Console.
| Category | Detailed description |
|---|---|
| Cloud WAN Network | Customer-specific virtual backbone network |
| Segment | Logical virtual routing domains in Cloud WAN Network, categorized by usage
|
| Access Location | Physical base location for constructing a Segment |
| Attachment | Connect Samsung Cloud Platform or the customer’s dedicated line Edge resources |
| Transit Gateway | Edge connection type for connecting Samsung Cloud Platform Compute resources |
| Site Connect | Edge connection type for connecting customer site dedicated line resources (CE equipment) |
| CE equipment | Network equipment that receives the dedicated line at the customer’s site (Customer Edge) |
| Segment Sharing | Provides routing exchange settings to enable mutual communication among resources connected to different segments. |
Constraints
The Cloud WAN service has the following limitations.
- You can create one Cloud WAN Network per account.
- You can create up to five Segments in a single Cloud WAN Network.
- You can create up to 50 Attachments in a single Segment.
- You can create up to 10 Segment Sharings for a single Segment.
- Connections between Segment and Attachment are allowed only within the same project, through request and approval.
- However, Segment Sharing can be linked across different projects through request and approval.
Provision status by region
The Cloud WAN service is available in the environments below.
| Region | Provision status |
|---|---|
| Korea West 1 (kr-west1) | Provided |
| Korea East 1 (kr-east1) | Not provided |
| South Korea South 1 (kr-south1) | Not provided |
| South Korea South 2 (kr-south2) | Not provided |
| Korea South 3(kr-south3) | Not provided |
Preliminary Service
This is a list of services that must be pre-configured before creating the service. Please refer to the guide provided for each service and prepare in advance.
| Service Category | Service | Detailed description |
|---|---|---|
| Networking | Transit Gateway | A service that securely and quickly connects Compute resources within the Samsung Cloud Platform to a Cloud WAN Segment. |
1.1 - Monitoring Metrics
According to Samsung Cloud Platform’s policy, the Cloud Monitoring service is scheduled to be discontinued in September 2026.
Accordingly, after the September 2026 release, resource monitoring of the Samsung Cloud Platform via Cloud Monitoring will no longer be possible.
With the new alternative service, you can continuously conduct resource monitoring by using ServiceWatch, released in October 2025.
ServiceWatch provides more modern and powerful features, replacing Cloud Monitoring to deliver a smooth monitoring environment.
Block Storage is planned to be integrated with ServiceWatch starting after the September 2026 release.
Detailed information about ServiceWatch can be found in the ServiceWatch Overview.
Cloud WAN monitoring metrics
The table below shows the monitoring metrics for Cloud WAN that can be viewed in Cloud Monitoring. For detailed usage of Cloud Monitoring, see the Cloud Monitoring guide.
| Performance items | Detailed description | unit |
|---|---|---|
| Instance Status | Attachment connection status | status |
| Network in bytes | In bytes (inbound traffic usage per interval) | bytes |
| Network In Error Packets | In Error Packet count (number of received error packets per cycle) | Cnt |
| Network In Packets [Broadcast] | In Broadcast Packet count (number of Broadcast packets per cycle) | Cnt |
| Network In Packets [Dropped] | In Dropped Packet count (number of dropped packets per cycle) | Cnt |
| Network In Packets [Multicast] | In Multicast Packet count (number of Multicast packets per cycle) | Cnt |
| Network In Packets [Unicast] | In Unicast Packet count (number of Unicast packets per cycle) | Cnt |
| Network out bytes | Out bytes(Outbound traffic usage per interval) | bytes |
| Network Out Error Packets | Out Error Packet count (number of transmission error packets per cycle) | Cnt |
| Network Out Packets [Broadcast] | Out Broadcast Packet count (number of Broadcast packets per cycle) | Cnt |
| Network Out Packets [Dropped] | Out Dropped Packet count (number of dropped packets per cycle) | Cnt |
| Network Out Packets [Multicast] | Out Multicast Packet count (number of Multicast packets per cycle) | Cnt |
| Network Out Packets [Unicast] | Out Unicast Packet count (Unicast packet count per cycle) | Cnt |
2 - How-to guides
Users can enter the required Cloud WAN information and select detailed options to create a service through the Samsung Cloud Platform Console.
Create Cloud WAN Network
You can create and use a Cloud WAN Network in the Samsung Cloud Platform Console.
To create a Cloud WAN Network, follow these steps.
- All Services > Networking > Cloud WAN Click the menu. 1. Navigate to the Service Home page of Cloud WAN.
- On the Service Home page, click the Create Cloud WAN Network button. 2. Go to the Create Cloud WAN Network page.
- On the Create Cloud WAN Network page, enter the information required to create the service and select detailed options.
- In the Service Information Input area, enter or select the required information.
Category required statusDetailed description Cloud WAN Network name Required Enter the name of the Cloud WAN Network to create - Enter using English letters (uppercase and lowercase) and numbers, 3 to 20 characters
Table. Cloud WAN Network Service Information Input Items - Additional Information Input area, enter or select the required information.
Category required statusDetailed description Explanation Select Enter resource description tag Select Add tag - Up to 50 tags can be added per resource
Table. Cloud WAN Network additional information entry items
- In the Service Information Input area, enter or select the required information.
- In the summary panel, review the service information and estimated charges, then click the Create button.
- Once creation is complete, check the created resources on the Cloud WAN Network List page.
Check detailed information of Cloud WAN Network
The Cloud WAN Network service can view and edit the full resource list and detailed information from the Cloud WAN Network menu. Cloud WAN Network Details page is composed of the Detail Information, Connected Resources, Tags, and Operation History tabs.
To view detailed information about the Cloud WAN Network, follow these steps.
- Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
- On the Service Home page, click the Cloud WAN Network menu. 2. Go to the Cloud WAN Network List page.
- Cloud WAN Network List page, click the resource for which you want to view detailed information. 3. Cloud WAN Network Details Navigate to the page.
- Cloud WAN Network Details page displays status information and additional feature information, and consists of Details, Connected Resources, Tags, Activity History tabs.
Category Detailed description status Current service status - Creating: Service creation in progress
- Active: Service operating normally
- Deleting: Service deletion in progress
- Failed: Service failed
- Error: Service status cannot be determined
Service termination Service termination button - If there are no connected services, the Cloud WAN Network can be terminated
Table. Cloud WAN Network status information and additional feature items
- Cloud WAN Network Details page displays status information and additional feature information, and consists of Details, Connected Resources, Tags, Activity History tabs.
Detailed Information
Detailed Information tab allows you to view the detailed information of the selected Cloud WAN Network.
| Category | Detailed description |
|---|---|
| service | Service name |
| Resource Type | Resource Type (Cloud WAN Network) |
| SRN | Unique resource ID in Samsung Cloud Platform |
| Resource name | Resource Name |
| Resource ID | Unique resource ID in the service |
| Constructor | Service creation request user |
| Creation date and time | Service creation date and time |
| Modifier | Service modification request user |
| Modification timestamp | Service modification date and time |
| Cloud WAN Network name | Cloud WAN Network name |
| Segment count | Number of used segments |
| Explanation | Description of the service
|
Connected resource
In the Connected Resources tab, you can view Segment connection status information.
| Category | Detailed description |
|---|---|
| Segment name | Segment resource name |
| Segment ID | Segment ID information |
| status | Service resource status information |
Tag
In the Tag tab, you can view the tag information of the selected resource, and add, modify, or delete it.
| Category | Detailed description |
|---|---|
| Tag list | Tag list
|
Job History
In the Work History tab, you can view the operation history of the selected resource.
| Category | Detailed description |
|---|---|
| Task History List | Resource Change History
|
Terminate Cloud WAN Network
Terminating an unused Cloud WAN Network can reduce operating costs.
- If there are resources connected to the Cloud WAN Network, the service cannot be terminated. * Delete the connected resources first, then terminate the service.
- If the service status of Cloud WAN Network is Creating or Deleting, the service cannot be terminated.
To cancel the Cloud WAN Network, follow the steps below.
- Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
- On the Service Home page, click the Cloud WAN Network menu. 2. Cloud WAN Network List Navigate to the page.
- On the Cloud WAN Network List page, click the resource to terminate. 3. Cloud WAN Network Details Navigate to the page.
- Cloud WAN Network Details on the page, click the Cancel Service button.
- After termination is complete, check the resource termination status in the Cloud WAN Network list.
Create Segment
You can create a Segment in the Samsung Cloud Platform Console and use it.
To create a Segment, follow these steps.
All Services > Networking > Cloud WAN Click the menu. 1. Navigate to the Service Home page of Cloud WAN.
From the Service Home page’s drop-down, click the Create Segment button. 2. Navigate to the Create Segment page.
Segment creation page, enter the information required to create the service and select detailed options.
- In the Service Information Input area, enter or select the required information.
Category required statusDetailed description Cloud WAN Network name Required Select Cloud WAN Network - Click +Create New to create a Cloud WAN Network and then select it
Segment name Selection After entering the Segment name, click the Duplicate Check button Access Location Required Select the location to connect the Segment - Only one Access Location can be selected
- Detailed Information > Connected Resources tab allows adding Access Locations one at a time
- Access Locations can be added up to the number of Cloud WAN service deployment locations
Service type Required Select Segment service type - Select usage region (global)
- * Global is for connecting domestic and overseas regions
- Select service level (PremiumPlusG)
- * Dedicated TAM assignment, advanced technical support service provided
- Select contract term (none, 3 years, 5 years, 7 years)
- * Contract discount rate automatically applied based on term
Multiple paths Selection Multi-path transmission selection (available after July 2026) - Default path: Gold (3-way architecture, critical tasks)
- Optional path : Silver (2-way architecture, standard)
Table. Segment service information entry fields - In the Additional Information Input area, enter or select the required information.
Category required statusDetailed description Explanation Selection Enter description for Segment tag Selection Add tags - Up to 50 tags can be added per resource
Table. Segment additional information input fields
- In the Service Information Input area, enter or select the required information.
In the summary panel, check the service information and estimated charges, and click the Create button.
- When creation is complete, check the created resources on the Segment list page.
After creating the Segment, set the following in the Details > Connected Resources tab.
- Link the attachment created in the same account to the segment.
- To connect between different accounts, configure Segment Sharing.
Check segment detailed information
You can view and edit Segment in the Segment menu, where you can see the full resource list and detailed information. The Segment Details page consists of the Details, Connected Resources, Multi-Path, Tags, Activity History tabs.
To view the detailed information of the Segment, follow these steps.
- All Services > Networking > Cloud WAN Click the menu. 1. Navigate to the Service Home page of Cloud WAN.
- On the Service Home page, click the Segment menu. 2. Navigate to the Segment list page.
- On the Segment List page, click the resource to view detailed information. 3. Go to the Segment Details page.
- Segment Details page displays status information and additional feature information, and consists of Details, Connected Resources, Multi-Path, Tags, Activity History tabs.
Category Detailed description status Current service status - Creating: Service is being created
- Active: Service is operating normally
- Deleting: Service deletion requested
- Failed: Service creation failed
- Error: An unknown error occurred in the service
Delete Segment Segment delete button - If there is no connected service, the Segment can be deleted
Table. Segment status information and additional feature items
- Segment Details page displays status information and additional feature information, and consists of Details, Connected Resources, Multi-Path, Tags, Activity History tabs.
Detailed Information
Detailed Information tab allows you to view detailed information of the selected Segment.
| Category | Detailed description |
|---|---|
| service | Service name |
| Resource Type | Resource Type (Segment) |
| SRN | Unique resource ID in Samsung Cloud Platform |
| Resource name | Resource name |
| Resource ID | Unique resource ID in the service |
| Constructor | Service creation request user |
| Creation date and time | Service creation date and time |
| Modifier | Service modification request user |
| Modification date | Service modification date and time |
| Segment name | Segment name |
| Access Location count | Number of access locations (Access Location) connected to the segment |
| Regional classification | Select usage region (global, domestic)
|
| Service level | Select provided service level (PremiumPlusG, LIteG)
|
| Contract period | Service usage commitment period
|
| Attachment count | Number of Attachments linked to Segment |
| Multiple paths | Select the transmission path option (Gold/Silver) used by Segment
|
| Explanation | Description of the Segment
|
Connected resource
In the Connected Resources tab, you can check the connection status information for Access Location, Segment Sharing, and Attachment.
| Category | Detailed description |
|---|---|
| Access Location | Check the location information linked to the Segment
|
| Segment Sharing | To connect between different projects, you can request a Segment Sharing connection
|
| Attachment connection | In Segment, you can request to connect an Attachment created in the same project
|
Multiple Paths
In the Multi-Path tab, you can add or remove optional path rules for multi-path.
Add Multi-Path Rule
To add a multi-path rule, follow these steps.
- All Services > Networking > Cloud WAN menu, click. 1. Navigate to the Service Home page of Cloud WAN.
- On the Service Home page, click the Segment menu. 2. Segment list Go to the page.
- Segment List page, click the resource to view detailed information. 3. Go to the Segment Details page.
- On the Segment Details page, click the Multiple Paths tab.
- Click the Add Rule button on the Multi-Path tab page. 5. The add rule popup appears.
- Enter the detailed information in the popup window and click Confirm.
Category required statusDetailed description Departure Access Location Essential Select the source location information of the multipath rule Source IP range Essential Enter the source IP range - When entering an IP address, register the IP range in CIDR format (e.g., 192.168.10.0/24)
Destination IP range Essential Enter destination IP range - When entering an IP address, register the IP range in CIDR format (e.g., 192.168.10.0/24)
- Cannot set both source IP range and destination IP range to 0.0.0.0/0
protocol Selection Select protocol Port direction Selection Select the port direction for the chosen protocol Port number Select If TCP or UDP protocol is selected, enter the port number - Allowed range: 1 - 65,535
- Port numbers can be entered up to a maximum of 5, separated by commas (e.g., 80, 443)
Explanation Selection Enter multiple path rule description Table. Multiple path rule addition input items
- If you enter information identical to an already registered rule, you cannot register it as a new multi‑path rule.
- You can apply for up to 20 multi-path rules.
Checking Multiple Path Rules
To verify the multi-path rule, follow the steps below.
- Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
- On the Service Home page, click the Segment menu. 2. Go to the Segment list page.
- Segment List page, click the resource to view detailed information. 3. Go to the Segment Details page.
- Segment Details on the page, click the Multiple Paths tab.
- Multi-Path tab page, view detailed information.
Category Detailed description Departure Access Location Source location information of the multi‑path rule Source IP range Source IP range Destination IP range Destination IP range protocol Protocol information Port direction Protocol port direction Port number Port numbers of TCP and UDP protocols Explanation Explanation of multi-path rule Table. Multi-path rule detailed information items
If you click the Detailed Search button on the right side of the rule list, you can set search filters and perform a search.
- You can quickly view multiple rules by searching with the desired filter among Source Access Location, Source IP, Destination IP, and Description.
Delete Multi-Path Rule
To delete a multi-path rule, follow these steps.
- All Services > Networking > Cloud WAN menu, click. 1. Navigate to the Service Home page of Cloud WAN.
- On the Service Home page, click the Segment menu. 2. Segment list Go to the page.
- Segment List page, click the resource to view detailed information. 3. Go to the Segment Details page.
- On the Segment Details page, click the Multiple Paths tab.
- On the Multi-path tab page, click the Delete button. 5. The rule will be deleted.
Tag
In the Tag tab, you can view the tag information of the selected resource, and add, modify, or delete it.
| Category | Detailed description |
|---|---|
| Tag list | Tag list
|
Job History
Job History tab allows you to view the job history of the selected resource.
| Category | Detailed description |
|---|---|
| Task History List | Resource change history
|
Delete Segment
Deleting unused Segments can reduce operating costs.
- You cannot delete it if there is an attachment connected to the segment, or if segment sharing or multiple path rules exist. * Delete the connected resources first, then terminate the service.
- If the service status of a Segment is Creating, Deleting, Inactive, or Failed, the service cannot be deleted.
To delete a Segment, follow these steps.
- All Services > Networking > Cloud WAN menu, click it. 1. Navigate to the Service Home page of Cloud WAN.
- On the Service Home page, click the Segment menu. 2. Go to the Segment list page.
- Segment list page, click the resource you want to delete. 3. Go to the Segment Details page.
- On the Segment Details page, click the Delete Segment button.
- After deletion is complete, check the resource deletion status in the Segment list.
Create Attachment
You can create and use the Attachment service in the Samsung Cloud Platform Console.
To create an Attachment, follow these steps.
- Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
- From the Service Home page dropdown, click the Create Attachment button. 2. Navigate to the Create Attachment page.
- On the Attachment creation page, enter the information required to create the service and select detailed options.
- In the Service Information Input area, enter or select the required information.
Category required statusDetailed description Cloud WAN Network name Required Select the Cloud WAN Network to request the Attachment - Click +New creation to create a Cloud WAN Network and then select it
Segment name Select Select the Segment to attach the Attachment - +Create New when clicked, a Segment is created and selected
Access Location Required Select the location connected to the Segment Connection type Required Site Connect Detailed connection information settings - Attachment name: Enter attachment name
- ASN information: Enter ASN information within the range 1-65,534. Note that 65,001 cannot be used
- Port capacity: Select port capacity
- BGP Password: Enter the password to be used for BGP (Border Gateway Protocol) when configuring BGP routing with the customer’s Customer Edge equipment
- When establishing a Site Connect connection, additional CE router and SR tasks are performed, taking several days until final connection
Connection type Required Select a connectable Transit Gateway (available after March 2027) - When selecting an Access Location with Multi-AZ enabled, only Transit Gateway can be set in the connection type
- Only Transit Gateway items within the same project are displayed
- TGW items that already have a TGW Peering connection or an Attachment connection are not shown in the list
- When a TGW item is selected, the Attachment name is generated automatically
Table. Attachment service information input fields - Additional Information Input area, enter or select the required information.
Category required statusDetailed description Explanation Select Enter description for Attachment tag Select Add tags - Up to 50 tags can be added per resource
Table. Attachment additional information input fields
- In the Service Information Input area, enter or select the required information.
- In the summary panel, verify the service information and estimated charges, then click the Create button.
- After creation is complete, check the created resources on the Attachment List page.
Check attachment details
Attachment can be viewed and edited in the Attachment menu, where you can see the full resource list and detailed information. The Attachment Details page consists of the Details, Tags, and Work History tabs.
To view the detailed information of the Attachment, follow the steps below.
- Click the All Services > Networking > Cloud WAN menu. 1. Navigate to the Service Home page of Cloud WAN.
- On the Service Home page, click the Attachment menu. 2. Go to the Attachment List page.
- On the Attachment list page, click the resource to view detailed information. 3. Navigate to the Attachment Details page.
- Attachment Details page displays status information and additional feature information, and is composed of Details, Tags, Activity History tabs.
Category Detailed description status Current service status - Creating: Creating service
- Active: Service operating normally
- Requesting: Service request in progress, Attachment request can be canceled
- Deleting: Service deletion request in progress
- Failed: Service creation failed
- Error: An unknown error occurred in the service
Delete Attachment Attachment Delete Button Table. Attachment status information and additional feature items
- Attachment Details page displays status information and additional feature information, and is composed of Details, Tags, Activity History tabs.
Detailed Information
Detailed Information tab allows you to view the detailed information of the selected Attachment.
| Category | Detailed description |
|---|---|
| service | Service name |
| Resource Type | Resource type (Attachment) |
| SRN | Unique resource ID in Samsung Cloud Platform |
| Resource name | Resource Name |
| Resource ID | Unique resource ID in the service |
| Constructor | Service creation request user |
| Creation date and time | Service creation date and time |
| Modifier | Service modification request user |
| Modification date | Service modification date and time |
| Attachment name | Attachment name |
| Segment name | Name of the Segment linked to the Attachment |
| Access Location | Attachment connection point (Access Location) |
| Connection type | Attachment connection type (Site Connect or Transit Gateway) |
| ASN information | When selecting Site Connect, the AS Number entered directly by the user
|
| Port capacity | Port capacity configured when selecting Site Connect |
| BGP Password | The BGP password entered when selecting Site Connect
|
| Explanation | Description of the attachment
|
tag
In the Tag tab, you can view the tag information of the selected resource, and add, modify, or delete it.
| Category | Detailed description |
|---|---|
| Tag list | Tag list
|
Job History
Job History tab allows you to view the job history of the selected resource.
| Category | Detailed description |
|---|---|
| Task History List | Resource change history
|
Delete Attachment
Deleting unused Attachment can reduce operating costs.
To delete the attachment, follow these steps.
- All Services > Networking > Cloud WAN Click the menu. 1. Navigate to the Service Home page of Cloud WAN.
- On the Service Home page, click the Attachment menu. 2. Go to the Attachment list page.
- Attachment List page, click the resource you want to delete. 3. Navigate to the Attachment Details page.
- On the Attachment Details page, click the Attachment Delete button.
- After deletion is complete, check the resource deletion status in the Attachment list.
3 - Release Note
Cloud WAN
- Cloud WAN > Attachment > Site Connect When you select this type, the BGP Password configuration feature is added when setting up BGP routing with the customer’s Customer Edge equipment.
- Samsung Cloud Platform has launched the Cloud WAN service that provides network connectivity between global regions and customer sites.
