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How-to guides

    Users can apply for the Cloud Virtual Circuit service through Service Request in the Samsung Cloud Platform Console.

    Apply for Cloud Virtual Circuit

    You can request a Cloud Virtual Circuit through the Support Center of the Samsung Cloud Platform Console.

    To apply for a Cloud Virtual Circuit, follow the steps below.

    1. Click the All Services > Networking > Cloud Virtual Circuit menu. Navigate to the Service Home page of Cloud Virtual Circuit.

    2. On the Service Home page, click the Cloud Virtual Circuit Service Request button. You will be taken to the Service Request page in the Support Center.

    3. Select and enter the information required to apply for a Cloud Virtual Circuit.

      Category
      Required status
      		Detailed description
      TitleRequiredEnter the title of the service request
      • using Korean, English, numbers, and special characters (+=,.@-_) within 64 characters
      RegionRequiredSelect the region to request the service
      ServiceRequiredNetworking service group Cloud Virtual Circuit service selection
      Task classificationRequiredCloud Virtual Circuit New Application Select
      contentRequiredEnter information for Cloud Virtual Circuit application
      Table. Cloud Virtual Circuit Service Request Items

    4. Check the input information and click the Request button.

    guide
    • After submitting a service request, you cannot modify or delete the content you have entered.
    • After submitting a service request, you can view the request details on the Support Center’s Service Request List page. Refer to View Service Request Details.

    Cloud Virtual Circuit Terminate

    You can request the termination of a Cloud Virtual Circuit from the Support Center in the Samsung Cloud Platform Console.

    To apply for a Cloud Virtual Circuit, follow the steps below.

    1. Click the All Services > Management > Support Center menu. You will be taken to the Service Home page.

    2. On the Service Home page, click the Cloud Virtual Circuit Service Request menu. You will be taken to the Service Request page.

    3. Select and enter the information required to cancel the Cloud Virtual Circuit.

      Category
      Required status
      		Detailed description
      TitleRequiredEnter a title for the service request
      • using Korean, English, numbers, and special characters(+=,.@-_) within 64 characters
      RegionRequiredSelect the region for which you want to request service termination.
      ServiceRequiredNetworking service group Cloud Virtual Circuit service selection
      Task classificationRequiredCloud Virtual Circuit Cancellation Request Select
      contentRequiredEnter information for Cloud Virtual Circuit termination request
      Table. Cloud Virtual Circuit Service Termination Request Items

    4. Check the input information and click the Request button.

    guide
    • After submitting a service request, you cannot modify or delete the content you entered.
    • After submitting a service request, you can view the request details on the Support Center’s Service Request List page. Refer to 서비스 요청 상세 정보 확인하기.