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How-to guides

    The user can apply for the Cloud Virtual Circuit service through the service request of the Samsung Cloud Platform Console.

    Cloud Virtual Circuit application

    You can apply for Cloud Virtual Circuit through the Support Center of the Samsung Cloud Platform Console.

    To apply for Cloud Virtual Circuit, follow the following procedure.

    1. All services > Networking > Cloud Virtual Circuit menu is clicked. It moves to the Service Home page of Cloud Virtual Circuit.

    2. Service Home page, click the Cloud Virtual Circuit service request button. It moves to the Service Request page of the Support Center.

    3. Cloud Virtual Circuit application requires information to be selected and entered.

      Classification
      Necessity
      		Detailed Description
      titlerequiredtitle for service request
      • use Hangul, English, numbers, special characters (+=,.@-_) to enter within 64 characters
      RegionRequiredSelect the region to request the service
      ServiceRequiredNetworking service group’s Cloud Virtual Circuit service selection
      job classificationrequiredCloud Virtual Circuit new application selection
      ContentRequiredInformation input for Cloud Virtual Circuit application
      Table. Cloud Virtual Circuit Service Request Items

    4. Check the input information and click the request button.

    Guidance
    • After requesting the service, you cannot modify or delete the written content.
    • After requesting a service, you can check the details of the request on the Service Request List page of the Support Center. Please refer to Checking Service Request Details for more information.

    Cloud Virtual Circuit cancellation

    You can request to cancel the Cloud Virtual Circuit in the Support Center of the Samsung Cloud Platform Console.

    To apply for Cloud Virtual Circuit, follow the following procedure.

    1. All services > Management > Support Center menu should be clicked. It moves to the Service Home page.

    2. Service Home page, click the Cloud Virtual Circuit service request menu. It moves to the service request page.

    3. Cloud Virtual Circuit cancellation requires information to be selected and entered.

      Classification
      Necessity
      		Detailed Description
      titlerequiredtitle for service request
      • use hangul, english, numbers, special characters (+=,.@-_) to input within 64 characters
      RegionRequiredSelect the region to request service cancellation
      ServiceRequiredNetworking service group’s Cloud Virtual Circuit service selection
      job classificationrequiredCloud Virtual Circuit cancellation application optional
      ContentRequiredInformation input for Cloud Virtual Circuit cancellation application
      Table. Cloud Virtual Circuit service cancellation request items

    4. Check the input information and click the request button.

    Guidance
    • After requesting the service, you cannot modify or delete the written content.
    • After requesting a service, you can check the details of the request on the Service Request List page in the Support Center. Please refer to Checking Service Request Details for more information.