Support Center
2025.10.23
FEATURE
Add Support Plan widget- Added a Support Plan widget to the Service Home page.
- Now you can view the Support Plan you are currently using on the Service Home page.
2025.07.01
FEATURE
Add Support Plan- Added a Support Plan. Users can receive technical support, standard architecture provision, incident response support, and more, categorized by stage, while using the Samsung Cloud Platform.
- Depending on the user’s situation, you can select and use the Standard, Proserv Plan tier.
2024.02.27
NEW
Support Center launch- We have launched the Support Center. It is a system for users of the Samsung Cloud Platform to receive necessary technical support, standard architecture, incident response, and service inquiries/answers.
- You can manually request services that cannot be applied through the system from the Console.
- You can ask questions about any issues while using it, and receive technical support if problems arise.