Release Note

Release Note

Type
The Release note type description is as follows:
NEW When a product or service is first launched.
FEATURE When new features are added.
CHANGED When existing features are modified or changed.
FIXED When errors and bugs are fixed.
DEPRECATED When existing features are no longer used.
Update date

Support Center

2025.10.23
FEATURE Add Support Plan widget
  • Added a Support Plan widget to the Service Home page.
    • Now you can view the Support Plan you are currently using on the Service Home page.
2025.07.01
FEATURE Add Support Plan
  • Added a Support Plan. Users can receive technical support, standard architecture provision, incident response support, and more, categorized by stage, while using the Samsung Cloud Platform.
    • Depending on the user’s situation, you can select and use the Standard, Proserv Plan tier.
2024.02.27
NEW Support Center launch
  • We have launched the Support Center. It is a system for users of the Samsung Cloud Platform to receive necessary technical support, standard architecture, incident response, and service inquiries/answers.
    • You can manually request services that cannot be applied through the system from the Console.
    • You can ask questions about any issues while using it, and receive technical support if problems arise.
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