Release Note

Release Note

Type
The Release note type description is as follows:
NEW When a product or service is first launched.
FEATURE When new features are added.
CHANGED When existing features are modified or changed.
FIXED When errors and bugs are fixed.
DEPRECATED When existing features are no longer used.
Update date

Support Center

2025.10.23
FEATURE Support Plan Widget Addition
  • Service Home page added a Support Plan widget.
    • Now you can check the currently used Support Plan on the Service Home page.
2025.07.01
FEATURE Support Plan addition
  • Support Plan has been added. Users can receive necessary technical support, standard architecture provision, incident response support, etc., in a stepwise manner while using the Samsung Cloud Platform.
    • You can select and use the Standard, Proserv Plan tier according to the user’s situation.
2024.02.27
NEW Support Center Release
  • Support Center has been launched. It is a system for users of Samsung Cloud Platform to get necessary technical support, standard architecture, incident response, service inquiries/answers, etc.
    • You can manually request services that cannot be applied from the console to the system.
    • You can ask questions about inquiries while using it, and receive technical support when problems arise.
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