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How-to guides

The user can monitor the resources created on the Samsung Cloud Platform through ServiceWatch.

Using the Dashboard

You can monitor resources from the ServiceWatch dashboard detailed information screen.

Guidance

To use the dashboard, you must first create a dashboard and register monitoring metrics as widgets.
For more information on creating a dashboard, please refer to Creating a Dashboard.

To check the detailed information of the dashboard, follow the next procedure.

All services > Management > ServiceWatch menu is clicked. It moves to the Service Home page.
Service Home page, click the Dashboard > Dashboard List menu. Move to the Dashboard List page.
Dashboard List page, click the dashboard for the resource you want to monitor. It moves to the Dashboard Detail page.
Dashboard Details page where you can select the period and time zone to monitor, and monitor resources through widgets.

Classification	Detailed Description
Dashboard name	Name of the dashboard Click the name to select a different dashboard
Period Setting Area	Period selection applied to widgets in the dashboard
Time zone setting area	Select the time zone to which the period setting is applied
Initialization Button	Initialize all operations or settings made on the dashboard detail screen
Refresh settings area	Select the refresh cycle of widget information Refresh button displays information based on the current time Refresh cycle can be selected by clicking: off, 10 seconds, 1 minute, 2 minutes, 5 minutes, 15 minutes
Edit	Modify the information on the dashboard Edit button click, move to the Dashboard Edit page For more information on editing the dashboard, refer to Managing Dashboards
More	Display additional work items to manage the dashboard For more information about managing dashboard items, see Managing Dashboards
Widget Area	Displays widgets for monitoring each resource Widget Enlarged View button to check detailed information about the metric Detailed information about metric details, please refer to Widget Detailed View More button to manage widgets For more information about widget management, please refer to Managing Widgets When the mouse cursor is placed on the graph, the time, data value, and metric data information at that point are displayed as a popup Drag the mouse to enlarge a specific area of the graph Clicking on the resource name displayed in the legend will display detailed information about the resource as a popup

Table. Dashboard Detailed Items

Note

By clicking the More > View Metrics button located at the top right of the widget, you can view metric information for that widget on the Metrics page.
Metric page details can be found in Viewing Metrics.

Setting up dashboard favorites

You can bookmark frequently used dashboards to easily move to the corresponding dashboard from the Service Home page of ServiceWatch.

To bookmark the dashboard, follow the following procedure.

All services > Management > ServiceWatch menu is clicked. It moves to the Service Home page.
Service Home page, click the Dashboard > Dashboard List menu. Move to the Dashboard List page.
Dashboard List page, check the favorite icon of the dashboard to be bookmarked. Click the dashboard to check the detailed information. It moves to the Dashboard Details page.

Bookmarked dashboards will be added to the bottom of the Dashboard > Dashboard Bookmark menu and the Dashboard Bookmark section of the Service Home page.

You can expand the widgets in the dashboard to check them individually.

To view individual widgets enlarged, follow the next procedure.

All services > Management > ServiceWatch menu is clicked. It moves to the Service Home page.
Service Home page, click the Dashboard > Dashboard List menu. Move to the Dashboard List page.
Dashboard List page, click the dashboard for the resource you want to monitor. It moves to the Dashboard Details page.
Dashboard Details page, click the Widget Enlarged View button to enlarge and check the widget. A Metric Details popup window for the corresponding widget will be opened.

Classification	Detailed Description
Widget Name	Display name of the widget
Period Setting Area	Period selection applied to the widget
Time zone setting area	Select the time zone to which the period setting is applied
Initialization Button	Initialize all operations or settings made on the dashboard details screen
Statistics	Select statistical criteria for metrics displayed on the widget Click on the statistical standard to select the standard: average, minimum, maximum, total
Aggregation period setting area	Select the aggregation period of widget information Click on the aggregation period to select the desired period: 1 minute, 5 minutes, 15 minutes, 30 minutes, 1 hour, 3 hours, 6 hours, 12 hours, 1 day
Refresh settings area	Select the refresh cycle of widget information Refresh button to display information based on the current time Refresh cycle can be selected by clicking: off, 10 seconds, 1 minute, 2 minutes, 5 minutes, 15 minutes
Chart Area	Displays monitoring results as a chart When the mouse cursor is placed on the graph and legend, it displays the time, data value, and metric data information at that point as a popup Dragging the graph area allows you to zoom in on that area Clicking on the resource name displayed in the legend opens a popup with the alert status for that resource

Table. Detailed Items of Metrics

Check Alert History

You can check the alert history for the metrics registered on the ServiceWatch dashboard.

To check the alert history, follow the following procedure.

All services > Management > ServiceWatch menu is clicked. It moves to the Service Home page.
Service Home page, click the Alert > Alert History menu. It moves to the Alert History page.
Alert History page where you can check the alert history.

Classification	Detailed Description
Alert Filter and Search Area	Can filter or search alert history All Alert Status: Can filter by selecting alert status Can search by entering the alert policy name in the search input field Detailed Search: Can search by entering the alert policy name, alert status, or change time
Alert Policy Name	The name of the alert policy Clicking on the alert policy name allows you to check the detailed information of the corresponding alert policy
Condition	Warning occurrence condition and total occurrence time Step display according to importance: High, Middle, Low
Division	Warning creation, warning status change information division
Alert Status	Current Alert Status Normal: When the metric does not meet the set conditions Insufficient data: When the metric data cannot be confirmed (missing, non-existent, or not arrived) Alert: When the metric meets the set conditions
Alert level	If the alert status is Alert status, display the alert level High, Middle, Low

Table. Warning History Items

Reference

You can create and manage new alert policies. For more information about alert policies, please refer to Check Alert Policy.

Monitoring metrics

You can check and monitor the metrics available on ServiceWatch.

To check the metrics, follow the next procedure.

All services > Management > ServiceWatch menu is clicked. It moves to the Service Home page.
Service Home page, click the metric menu. It moves to the metric page.
Metric page, select the metrics to be monitored from the list of metrics. The monitoring chart for the selected metric will be displayed in the Selected Metric area at the bottom.

Classification	Detailed Description
Metric list area	List of metrics that can be monitored in ServiceWatch Click the + button in front of the namespace and dimension to check the lower-level list If you select an metric to monitor, it will be displayed as a chart in the Selected Metric area
search filter area	namespace-dimension name, metric name, resource name, resource ID, tag-key set after, apply filter button click to filter the metric list namespace-dimension name: select namespace and dimension name metric name: enter the exact metric name resource name: enter the exact resource name resource ID: enter the exact resource ID tag key: select the tag key

Classification

Detailed Description

Metric list area

List of metrics that can be monitored in ServiceWatch

Click the + button in front of the namespace and dimension to check the lower-level list

If you select an metric to monitor, it will be displayed as a chart in the Selected Metric area

search filter area

namespace-dimension name, metric name, resource name, resource ID, tag-key set after, apply filter button click to filter the metric list

namespace-dimension name: select namespace and dimension name

metric name: enter the exact metric name

resource name: enter the exact resource name

resource ID: enter the exact resource ID

tag key: select the tag key

Table. List of metric items

Selected metric area, check the monitoring chart.

Classification	Detailed Description
Period Setting Area	Period selection applied to the chart
Time zone setting area	Time zone selection applied to the chart
Initialization Button	Initialize all manipulated or set items on the chart
Refresh settings area	Select the refresh cycle of the chart Refresh button to display information based on the current time Refresh cycle can be selected by clicking: off, 10 seconds, 1 minute, 2 minutes, 5 minutes, 15 minutes
More	Display additional work items to manage charts For more information on chart management, see Managing Metric Charts
Graph Area	The data graph collected during the period applied to the chart When the mouse cursor is placed on the graph, the time, data value, and metric data information at that point are displayed as a popup Dragging the mouse allows you to zoom in on a specific area of the graph Clicking on the resource name displayed in the legend displays detailed information about the resource as a popup
Table Area	Legend Label and Statistics, Aggregation Period Label: Enter the legend name using English, numbers, and special characters within 3 to 255 characters Statistics: Select a method for aggregating metric data Can be chosen from average (default), minimum, maximum, and sum Aggregation Period: Select the unit of the aggregation period for the metric value Can be chosen from 1 minute, 5 minutes (default), 15 minutes, 30 minutes, 1 hour, 3 hours, 6 hours, and 12 hours More: Can delete the legend or create an alert policy for the legend For more information on creating an alert policy, refer to Creating an Alert Policy

Table. Metric Items

Note

The statistical method is as follows.
Total: the sum of all data point values collected during the period
Average: the value of the total divided by the number of data points for the given period during the specified period
Minimum: the lowest value observed during the specified period
Maximum: the highest value observed during the specified period
For a detailed explanation of the metric, please refer to Metric Overview.

Log Monitoring

You can monitor logs collected from the Samsung Cloud Platform service.

Notice

To check the log monitoring data, you must first create a log group and a log stream. For more information about log groups, please refer to Log Monitoring.

To check the log monitoring data, follow the following procedure.

All services > Management > ServiceWatch menu is clicked. It moves to the Service Home page.
Service Home page, click the Log > Log Group menu. It moves to the Log Group List page.
Log Group List page, click the log group name to check the detailed information. It moves to the Log Group Details page.
Log Group Details page, click the Log Stream tab. The Log Stream list will be displayed.
Log Stream Click the log stream name to check the detailed information in the Log Stream list. It moves to the Log Stream Details page.

Clicking the All Log Streams Query button at the top of the log stream list moves to the All Log Streams Detail page.

Category	Detailed Description
Excel Download	Possible to download log stream history as an Excel file
Time Stamp List	Message List by Time Stamp Period Selection, User Time Zone, message input can be used for filtering

Table. Log group details - Log stream detailed items

Event notification reception

You can create system event rules for changes to resources created on the Samsung Cloud Platform and receive them as notifications.

Guidance

To receive event notifications, you must first create an event rule. For more information on creating event rules, please refer to Creating Event Rules.

Custom Metrics and Logs

Managing Dashboard and Widgets