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Quota Service

1 - Overview

Service Overview

Quota Service is a service that manages the maximum number of resources, tasks, or items (quotas) set for each service within an account. Quota is a limit set to ensure high availability and stability for customers and to prevent unintended overuse. For example, the number of Virtual Server instances, the number of buckets, and similar resources fall under this. Through the Quota Service, you can view these quotas in one place and request an increase when needed.

Types of quotas:

  • Default Quota (Default Quota): The initial value set by Samsung Cloud Platform for each service.
  • Applied Quota: the increased value requested by the user (applied upon approval).
  • Adjustability (Adjustable): Some quotas can be increased upon request, while others are fixed.

Features

We provide the following special features.

  • Centralized Management: You can manage more than 100 service quota items from a single console (e.g., Virtual Server, VPC, Firewall, etc.).
  • Integration with other services: You can smoothly request and process quota increase requests through Support (some are auto-approved).
  • Scalability and Flexibility: You can manage quotas finely from account-level quotas to region-level quotas, and adjustable quotas can scale with business growth.
  • Cost Efficiency: Quota Service has no additional cost, and by managing quotas in advance, it can prevent cost increases caused by unintended excessive resource usage.

Provided features

We provide the following features.

  • Quota lookup and detailed information provision: Check each service’s default quota, applied quota, and whether it can be adjusted, and display quotas separately for region-level and account-level.
  • Quota Increase Request: Through the Console, you can process quota increase requests in a single interface, and track and manage request statuses (Pending, Approved, Denied).
  • History and Analysis: You can review past quota increase request records and usage trends to inform resource planning and optimization.

Prerequisite product

There are no services that need to be pre-configured before creating this service.

2 - How-to guides

Check Quota Service details

To view detailed information of the Quota Service, follow these steps.

  1. Click the All Services > Management > Quota Service menu. Go to the Service Home page of Quota Service.
  2. On the Service Home page, click the Quota Service menu. You will be taken to the Quota Service List page.
  3. Click the Quota Item name to view detailed information on the Quota Service List page. You will be taken to the Quota Service Details page.
    • Quota Service Details page consists of the Basic Information, Request History, Tag tabs.

Basic Information

On the Quota Service List page, you can view detailed information of the selected resource and, if necessary, edit the information.

CategoryDetailed description
ServiceService name
Resource TypeResource Type
SRNUnique resource ID in Samsung Cloud Platform
Resource nameResource Name
Resource IDUnique resource ID in the service
Quota Item nameQuota Item name
Applicable targetApplicable Target Classification
  • Region or Account
descriptionQuota Item description
AdjustabilityWhether a quota change request is possible
Current allocation valueCurrent allocated capacity
  • Change request Click the button to request a change
default allocation valueAllocated capacity by default
  • Click the Change Request button to request a change
Table. Quota Service Basic Information Tab Items

Request History

You can view the change request history of the selected resource on the Quota Service List page.

CategoryDetailed description
Request date and timeDate and time of the change request
requesterRequested user name
request valueThe value requested by the user
applied valueValues that are automatically approved or approved and entered by the administrator
  • before approval is completed - displayed
Completion date and timeDate and time the change request was approved
statusCurrent status of change request
  • Pending: before approver processes
  • On Hold: approver puts on hold
  • Approved: automatically approved or approver completed
  • Partially Approved: approved after applying less than requested
  • Auto Reduction: reduced according to auto-reduction policy
  • Request Rejected: approval denied
  • When in this state, the request detail popup opens
Table. Quota Service request history tab items

tag

Quota Service List page lets you view the tag information of the selected resource, and you can add, modify, or delete it.

CategoryDetailed description
Tag listTag list
  • You can view the Key and Value information of the tag
  • Up to 50 tags can be added per resource
  • When entering a tag, you can search and select from the list of previously created Keys and Values
Table. Quota Service tag tab items

Request quota change

To request a quota change, follow these steps.

  1. Click the All Services > Management > Quota Service menu. Navigate to the Service Home page of Quota Service.

  2. On the Service Home page, click the Quota Service menu. You will be taken to the Quota Service List page.

  3. On the Quota Service List page, select the Quota Service to change, then click the Quota Change Request button. The Quota Change Request popup window opens.

  4. Quota Change Request In the popup window, after entering Requested Value and Requested Message, click the Confirm button.

    Category
    Required status
    Detailed description
    request valueRequiredEnter the value the user wants to change
    • When reducing: automatically approved and applied
    • When expanding: applied after manager confirmation
    Request messageRequiredExplanation of the purpose of change and usage
    Table. Product name resource list item
    Reference

    If the requested resource has the automatic scaling policy applied, see the following.

    • The quota will be automatically adjusted based on usage after one month of request approval.
    • If the amount of resources in use exceeds the resource margin setting value (%), the quota is automatically reduced, leaving only the setting value.

  5. When a popup notifying a change request opens, click the Confirm button.

Check quota change request history

You can view the quota change request details and current status. To view the quota change request details, follow these steps.

  1. Click the All Services > Management > Quota Service menu. Go to the Service Home page of Quota Service.
  2. On the Service Home page, click the Request History menu. You will be taken to the Request History List page.
    CategoryDetailed description
    ServiceService name
    Quota Item nameQuota Item name
    Applicable targetApplicable Target Classification
    • Region or Account
    Resource IDUnique resource ID in the service
    request valueThe value requested by the user
    applied valueValues that are automatically approved or approved and entered by the administrator
    • before approval is completed, display -
    Auto scaling policyWhether automatic reduction policy is applied
    • When not applied, display Not Applied
    • When applied, display Margin(%)
    Request date and timeDate and time of the change request
    Completion Date/TimeDate and time the change request was approved
    statusCurrent status of change request
    • Pending: before approver processes
    • On hold: approver puts on hold
    • Approved: automatically approved or approver completed
    • Partially approved: approved after applying less than requested
    • Auto reduction: reduced according to auto-reduction policy
    • Request rejected: approval denied
    • When in this state, the request detail popup opens
    Table. List of change request items
Reference

If the requested resource has the automatic scaling policy applied, see the following.

  • The quota will be automatically adjusted based on usage after one month of request approval.
  • If the amount of resources in use meets or exceeds the resource margin setting value (%), the quota is automatically reduced, leaving only the setting value.

2.1 - Organization Quota Template

By using an organization quota template, when a new Account is created in the organization, you can automatically request the Quota service for the new Account based on the template created by the admin Account.

guide
Organization quota templates can only be viewed in the organization’s Management Account and can only be managed in the region where the organization was created. The automatically requested quota service can be reviewed by the responsible person, who can accept or reject it, or adjust the quota.

Using organization quota template

To use the organization quota template of the Quota Service, follow these steps.

  1. Click the All Services > Management > Quota Service menu. Navigate to the Service Home page of Quota Service.
  2. On the Service Home page, click the Organization Quota Template menu. You will be taken to the Organization Quota Template page.
    CategoryDetailed description
    Whether to useSet whether to use the organization allocation template
    • When Enabled, apply the service’s default allocation values to newly created Accounts in the organization
    • When Disabled, automatically request a change to the quota of newly created Accounts in the organization
    • Click the Edit button to change the usage setting
    Organization Assignment TemplateList of registered organization allocation templates
    • Applicable target, region, service, Quota Item name, request value can be checked
    Add quotaNew quotas can be registered
    • Up to 10 can be registered
    DeleteDelete the selected quota from the organization assignment template list
    Table. Organization quota template items
Caution
  • If no additional quota is added, setting the organization allocation template to use will not automatically apply the template.
  • Even if the template is set to unused, the added quota will not be deleted.

Add quota

You can set a new quota and add it to the template.

Caution
You can register up to 10 quotas.
To add a quota, follow the steps below.

  1. Click the All Services > Management > Quota Service menu. Navigate to the Service Home page of Quota Service.

  2. On the Service Home page, click the Organization Quota Template menu. You will be taken to the Organization Quota Template page.

  3. On the Organization Quota Template page, click the Add Quota button. You will be taken to the Add Quota page.

  4. After entering the required quota information, click the Complete button.

    CategoryRequiredDetailed description
    RegionRequiredSelect the region to use for the organization quota
    ServiceRequiredSelect services available in the selected region
    • Activates when Region is selected
    Quota Item nameRequiredSelect Quita Item included in the selected service
    • Service activation upon selection
    • Quota Items currently used in other quotas cannot be selected
      • If needed, delete the quota and then register
    request valueRequiredEnter request value for the selected Quita Item
    • Quita Item name Activates when selected
    • Can be entered up to the value set by the administrator
    Table. Additional quota items

  5. When the pop-up notifying the addition opens, click the Confirm button. The quota will be added to the organization quota template list.

Delete organization quota

You can delete the quota added to the template. To delete a quota, follow these steps.

  1. Click the All Services > Management > Quota Service menu. Go to the Service Home page of Quota Service.
  2. On the Service Home page, click the Organization Quota Template menu. You will be taken to the Organization Quota Template page.
  3. On the Organization quota template page, select the quota to delete from the list, then click the Delete button.
    • You can delete one or multiple quotas simultaneously.
  4. When a pop-up notifying deletion opens, click the Confirm button. The quota will be removed from the list.

3 - Release Note

Quota Service

2026.03.19
FEATURE Add tag and organization quota template feature
  • A tag tab has been added in the detailed information.
    • You can set tags on the Quota Service to use it.
  • Organization quota template feature has been added.
    • By using the organization quota template, you can automatically request a quota change when creating a new account in the organization.
    • The organization quota template feature is available only in the Management Account.
2025.07.01
NEW Quota Service official version release
  • We have launched the Quota Service.
    • You can manage the maximum number of resources, tasks, or items (quotas) set for each service within an account.