How-to guides

• 1: Using Monitoring Dashboards
• 2: Performance Analysis
• 3: Log Analysis
• 4: Managing Events
• 5: Using Custom Dashboards
• 6: Managing Agents
• 7: Appendix A. Service-specific Monitoring Targets
• 8: Appendix B. Service-specific Performance Metrics
• 9: Appendix C. Service-specific Status Checks

1 - Using Monitoring Dashboards

In the monitoring dashboard, you can view the operational status and event status of monitored services and resources, as well as the top usage items.

Getting Started with Monitoring Dashboard

When you navigate from the Samsung Cloud Platform Console to the Cloud Monitoring Console page, the monitoring dashboard is displayed. If you are on a different page, click Cloud Monitoring Console > Monitoring Dashboard to go to the Monitoring Dashboard page.

The monitoring dashboard is structured as follows.

Explore Common Dashboard Features

This describes the functions available on the dashboard.

Download widget image

Click the download button at the top right of the widget area to download the widget as an image file (*.png).

View graph details

When you place the mouse cursor over the graph, detailed information appears as a popup.

Monitoring Status

Shows the number of monitoring targets and their monitoring status for each service in use.

Event History

Displays the number of events that occurred in the last 7 days as a graph by severity.

• When you place the mouse cursor over the graph, a popup shows the number of occurrences of events corresponding to the selected date’s event risk level, along with active/inactive information.

  • Occurrence: total number of event occurrences
  • Activation: The state where an event that has occurred by meeting the event trigger conditions continues to be maintained.
  • Deactivation: The event that occurred no longer meets the event trigger conditions and has returned to a normal state

• You can click the risk legend area to hide or unhide the corresponding graph.

Top 5 Usage by Performance

Displays a usage graph for the five monitoring targets with the highest utilization rates across major performance categories.

• When you place the mouse cursor over the graph, a popup displays the full name of the selected item and its current performance metrics.
• When you click the graph, a Monitoring Target Details popup window for the corresponding item opens.

  Item	description
  CPU Usage/Core [Basic]	Percentage of CPU time used, excluding Idle and IOWait states
  Memory Used [Basic]	Current memory usage
  Disk Read Bytes [Basic]	Disk read byte count
  Disk Write Bytes [Basic]	Disk write byte count

Event Map

Displays the number of events per service by severity.

• When you place the mouse cursor over the rectangle, the name of the monitoring target appears as a popup.
• When you click a service item on the event map, the Monitoring Target Details popup window opens.

The risk level for each item is as follows.

Event Status

Displays a list of events that are in an active state among the generated events.

• Events are displayed in order of most recent occurrence.

2 - Performance Analysis

In performance analysis, you can view the key performance metrics of the monitoring target and check both the current data and historical data within the period for each metric. Users can view the performance status of the monitored targets they manage by service or by period, and compare specific performance metrics to analyze the results.

Getting Started with Performance Analysis

You can start performance analysis by directly selecting the monitoring target or entering search criteria. To search for the monitoring target and analyze performance, follow these steps.

1. Click Cloud Monitoring Console > Performance Analysis. You will be taken to the Performance Analysis page.
2. After entering the search criteria for the monitoring target to be analyzed in the search area, click Search.

   Item	description
   Search area	The detailed search filters displayed in the search area vary according to the service type To perform Detailed Search, click the Detailed Search button. Each detailed search filter condition can be selected with one or more items
   Number of monitoring targets displayed	Display the number of performance items that can be viewed at once in the search results and list The default number of performance items shown in the list is 20 per page. Change the list display count to 10, 20, 30, 40, 50, or 100 per page.
   Search information	Display search result values for the search criteria items Monitoring target, service status, event grade Clicking the risk icon displayed for event risk opens a detailed popup of the most recent event corresponding to that risk level.
   Performance metrics	Information Displays key performance indicators according to the service type of the monitoring target The list of key performance indicators per service refers to the service-specific key performance indicators and the collected information by instance type and status of the DB service
   View Details	View detailed information of the relevant monitoring target
   Performance Comparison	Select a monitoring target and compare performance

   Table. Performance analysis

Check detailed performance information

To view detailed performance information of the monitoring target, follow these steps.

1. Click the monitoring target for which you want to view detailed information in the performance analysis list. Monitoring Details popup window opens.
2. Click the Performance tab.
   • When you place the mouse cursor over the graph, the values of each performance metric appear in a popup window.
   • Click the icon in the upper right corner to set the query period or change the refresh interval.
   • You can click the Details, Summary buttons located at the top left of the performance chart to select the graph display method.

     Item	description
     Basic Information	Display basic information about the monitoring target
     Details	Performance charts of the monitoring target are expanded and displayed View a single chart in detail
     Summary	Performance charts of the monitoring target are displayed in a grid layout View multiple charts at a glance
     Set query period	Date/Time: Displays the reference date and time for data retrieval. Refresh: Manually refresh to the current time. Start/Stop: Turns the automatic refresh feature off or on. Settings: Set the data query period or change the automatic refresh interval
     Performance Comparison	Generate a chart that compares the performance of monitoring targets, allowing each performance to be compared.
     Performance chart	Performance charts of the monitoring target are displayed as graphs When there is a single graph, the most recent collected value is shown in the upper right corner with its unit. When multiple graphs are present, an ⓘ appears in the upper right corner, and hovering the mouse cursor displays the latest collected value for each graph in a popup. Hovering the mouse cursor over a graph shows the performance metric value at the specified time in a popup.

     Table. Monitoring Target Details

Compare performance

You can view the performance metrics of each monitoring target and select the desired metrics for comparison.

Getting Started with Performance Comparison

Generate a chart that compares the performance of monitoring targets, allowing you to compare each performance.

To begin the performance comparison, follow these steps.

1. Click Cloud Monitoring Console > Performance Analysis. You will be taken to the Performance Analysis page.

2. After entering the search criteria for the monitoring target to be analyzed in the search area, click Search.

3. After selecting all monitoring targets to compare performance, click Compare Performance. A popup window that allows performance comparison will open.

   Item	description
   Monitoring target	Display the service type of the monitoring target to compare and click to change the service Changing the service will remove all charts created so far. Click Add to search for monitoring targets of the currently selected service and add The selected monitoring target is displayed on the page, and you can delete the monitoring target by clicking X or Delete All
   Performance items	Display all performance metrics collected from the currently selected service Check the items you want to compare performance for, and those performance items will be included in the chart.
   Chart display method	Select display method for performance comparison chart Detailed: The performance comparison chart is displayed in detail. (default) Summary: The performance comparison chart is displayed in summary
   Set query period	Date/Time: Displays the reference date and time for data retrieval Refresh: Refreshes directly to the current time. Start/Stop: Turns the automatic refresh feature off or on. Settings: Set the data query period or change the automatic refresh interval
   Chart area	Compare the performance of monitoring targets based on the selected performance metric and display it as a chart.

4. Click Add. A popup window opens where you can add a monitoring target.

5. After selecting the monitoring target to compare performance, click the Confirm button. If you select Kubernetes Engine, you must also select the sub-type of that service.

6. Select the performance metrics to compare. The selected metrics will be added to the chart.

Explore the chart

The performance comparison results are displayed as a chart. Users can modify the shape of the generated chart or download it as an image or Excel file.

1. When you place the mouse cursor over the graph, the performance metric value for the specified time appears as a popup.
2. Click a target item in the legend area to hide or unhide the corresponding graph.

   Item	description
   Statistical methods	Set the statistical method to display in the graph Statistics are displayed in a graph for a period ranging from a minimum of 5 minutes to a maximum of 6 hours. Default, Maximum, Minimum, Average, Total can be selected. Multiple methods can be selected simultaneously, and the selected items are shown in the legend area
   Chart format	Select the type of graph to display on the chart Line: line graph Stacked Area: area graph Scatter: scatter plot
   Download chart	Check and download the chart’s Raw Data Chart PNG File: Download the chart as an image file (PNG). Chart Excel File: Download the performance item data displayed in the chart as an Excel file. The chart’s displayed data is a dataset automatically collected based on the query range. Raw Excel File: Collect the entire performance item data shown in the chart within the query period and download it as an Excel file.
   Add time series graph widget	Add the chart to the custom dashboard as a time series graph widget When you click, a popup window for adding a time series graph widget opens.
   Delete	Delete the performance comparison result chart
   Performance Comparison Status	Display performance comparison results as a graph When you place the mouse cursor over the graph, the performance comparison status for that time period is shown in a popup window.

3 - Log Analysis

In log analysis, you collect the logs of the monitoring target, review their contents, and convert them into structured metrics for monitoring. Each monitoring target provides default collected logs, and users can create custom logs to collect and view additional logs as needed.

Getting Started with Log Analysis

You can view the log status list or search for logs to be monitored to check them. To view the log status list, follow these steps.

1. Cloud Monitoring Console > Log Analysis > Log Overview. Click Log Overview to navigate to the Log Overview page.
2. After entering the search criteria for the service to be analyzed in the search area, click Log Search.
   • The list of services that match the search criteria and the search information are displayed at the bottom.
   • Click the View Details button for each service to display that service’s detailed log information.

     Item	description
     Search area	The displayed search filters in the search area vary depending on the service type Advanced Search to perform Advanced Search, click the Advanced Search button. You can select one or more condition items for each advanced search filter
     Number of monitoring targets displayed	Search results quantity and the number of items displayed at once in the list The default is 20 items per page. The list display count can be changed to 10, 20, 30, 40, 50, or 100 items per page
     Search information	Display the search result values for the search criteria items.
     View Details	View detailed information of the relevant monitoring target
     Log Search	Combine keywords and queries to search logs and view detailed information

Check detailed log information

You can view detailed log entries and log graphs of the monitoring target.

Check log list

You can view detailed log information in the monitoring detail popup window. To view detailed monitoring information for a log, follow these steps.

1. Cloud Monitoring Console > Log Analysis > Log Overview. Click Log Overview. Log Overview page will open.
2. Click the log you want to view detailed information for on the Log Status page. The Monitoring Details popup window opens.
3. Click the Log tab.
   • When you place the mouse cursor over the graph, the values of each log entry appear in a popup window.
   • Click the icon in the upper right corner to set the query period or change the refresh interval.
   • You can select the graph display method by clicking the Details, Summary buttons located at the top left of each log chart.

     Item	Explanation
     Basic Information	Display basic information about the monitoring target
     Details	Charts for each log of the monitoring target are expanded and displayed View a single chart in detail
     Summary	Performance charts of the monitoring target are displayed in a grid layout View multiple charts at a glance
     Set query period	Date/Time: Displays the reference date and time for data retrieval. Refresh: Manually refreshes to the current time. Start/Stop: Turns the automatic refresh feature off or on. Settings: Sets the data query period or changes the automatic refresh interval
     Performance Comparison	Combine keywords and queries to search logs and view detailed information.
     Performance chart	Charts for each log of the monitoring target are displayed as graphs When you place the mouse cursor over the graph, the log entry value at the specified time appears in a popup window.

Search logs to verify

You can combine keywords and queries to search logs and view detailed information.

To search the logs, follow these steps.

1. Cloud Monitoring Console > Log Analysis > Log Overview. Click Log Overview. You will be taken to the Log Overview page.

2. On the Log Overview page, click Log Search. You will be taken to the Log Search page.

   Item	Explanation
   Monitoring target	Display the service type of the monitoring target to compare Click the monitoring target list to change the service Changing the service will cause all charts created so far to disappear. Add button to search for and add monitoring targets of the currently selected service The selected monitoring targets are displayed on the page, and you can delete a monitoring target by clicking X or Delete All.
   Search criteria	Set conditions for the logs to be searched
   Set query period	Date/Time: Displays the reference date and time for data retrieval. Refresh: Manually refresh to the current time. Start/Stop: Turns the automatic refresh feature off or on. Settings: Set the data query period or change the automatic refresh interval
   Log volume graph	When you search the logs, the log entries that match the entered criteria are displayed as a chart.
   Generated log message	Log messages from the monitoring target are displayed by time.

3. Click the Add button. A popup window opens where you can add a monitoring target.

4. After clicking the monitoring target, select the log file you want to add.

5. After selecting the log file, click the Confirm button.

6. After entering the search criteria, click the Search button. The search results will be displayed on the log volume graph and the log messages.

   Item	description
   Add indicator	Add metrics to log search results Use after searching logs
   Execution History	Check the list of search criteria that were recently executed The execution history displays up to the last 20 executed search criteria You can select the desired search history and input it as the current search criteria
   Search field	Select the search field
   Condition	Select search criteria like , !like , = , != , <= , >= , > , < can be selected
   search value	Enter the keyword to search
   Log Search	Select the operator (AND, OR) for the newly added search condition Displayed only when a new search condition is added
   Add condition	Add a new search condition

7. When you search the logs, the log entries that match the entered criteria are displayed as a chart.

   • Log entries are displayed in seconds.

     Item	Explanation
     Log volume graph	The log volume over the selected period is displayed as a graph When you hover the mouse cursor over the graph, the values of each log entry appear in a popup window. Clicking a bar in the graph displays the list of logs for that point in time.
     Set query period	Date/Time: Displays the reference date and time for data lookup Refresh: Manually refresh to the current time. Start/Stop: Turn the automatic refresh feature off or on. Settings: Set the data query period or change the automatic refresh interval
     Monitoring target	The monitoring target list is displayed When you select a monitoring target to view log messages, the log list shows the content
     Log list	Log messages generated from the monitoring target are displayed by time Click the button in the log list to view the full message of that log Click Download to save the currently displayed log messages in Excel and TXT file formats

Check log collection status

You can view the main log collection information for the past 7 days as a chart.

• When you place the mouse cursor over the graph, detailed information appears in a popup window.
• Only collected logs are aggregated, and logs that have not been collected are not displayed in the status.

To check the log collection status, click Cloud Monitoring Console > Log Analysis > Log Collection Dashboard.

Check indicator configuration status

You can create a metric to display the occurrence count of log patterns as a time series. To view the metric list, click Cloud Monitoring Console > Log Analysis > Metric Configuration Status.

Check detailed indicator information

Follow these steps to view detailed information about the indicator.

1. Cloud Monitoring Console > Log Analysis > Metric Configuration Status. Click Metric Configuration Status. You will be taken to the Metric Configuration Status page.
2. Indicator Setting Status Click the indicator name to view detailed information on the page. Indicator Details popup window opens.

Add indicator

You can add a new metric to display the desired log data as a time series.

To add a new metric, follow these steps.

1. Cloud Monitoring Console > Log Analysis > Click Metric Configuration Status. You will be taken to the Metric Configuration Status page.

2. Indicator Settings Status on the page, click the Add button. Add Indicator popup will open.

3. Enter indicator name.

   • Metric names can only use English uppercase and lowercase letters, underscores (_), periods (.), and hyphens (-).
   • To distinguish metrics from general performance, the prefix metricfilter. is automatically added and cannot be removed or changed.

     Item	Explanation
     Indicator Name	Enter the name of the metric to create
     Monitoring Target	Display the service type of the monitoring target to compare Click the monitoring target list to change the service Changing the service will cause all charts created so far to disappear. Click the Add button to search for and add the monitoring target of the currently selected service The selected monitoring target is displayed on the page, and you can delete the monitoring target by clicking X or Delete All
     Search Criteria	Set conditions for the logs to be searched
     Set Query Period	Date/Time: Displays the reference date and time for data retrieval Refresh: Refreshes directly to the current time. Start/Stop: Turns the automatic refresh feature off or on. Settings: Allows you to set the data query period or change the automatic refresh interval.
     Log volume graph	When you search the logs, the log entries that match the entered criteria are displayed as a chart
     Generated log message	Log messages from the monitoring target are displayed by time.

4. Click the Add button. A popup window opens where you can add a monitoring target.

5. After clicking the monitoring target, select the log file you want to add.

6. After selecting the log file, click the Confirm button.

7. After entering the search criteria, click the Search button. The search results will be displayed on the log volume graph and the generated log messages.

   Item	description
   Add indicator	Add metrics to log search results Use after searching logs
   Execution History	Check the list of search criteria that were recently executed The execution history displays up to the last 20 executed search criteria You can select the desired search history and input it as the current search criteria
   Search field	Select the search field
   Condition	Select search criteria like , !like , = , != , <= , >= , > , < can be selected
   search value	Enter the keyword to search
   operator	Select the operator (AND, OR) for the newly added search condition Displayed only when a new search condition is added
   Add condition	Add a new search condition

8. Click the Confirm button. A new metric will be added with a toast popup message.

Modify indicator search criteria

To modify the indicator’s search criteria, follow these steps.

1. Cloud Monitoring Console > Log Analysis > Click Metric Configuration Status. Metric Configuration Status page will open.
2. Indicator Settings Overview On the page, click the indicator name of the metric you want to edit. The Indicator Details popup will open.
3. In the Indicator Details popup, click the Edit button. The Edit Indicator popup opens.
4. Metric Update After modifying the search criteria in the popup window, click the Confirm button. The metric will be updated along with a toast popup message.

Delete indicator

To delete the indicator, follow these steps.

1. Cloud Monitoring Console > Log Analysis > Metric Configuration Status. Click it. You will be taken to the Metric Configuration Status page.
2. On the Indicator Settings page, select the indicator to delete, then click the Delete button. The indicator will be removed along with a toast popup message.

4 - Managing Events

An event is a setting that notifies the user when a performance metric of the monitored target meets a specific condition. By configuring events, users can capture essential monitoring information without missing it. For example, if you set an event to trigger whenever a performance value related to overload exceeds a certain threshold, a notification is sent to the user each time there is a risk of overload during resource operation. Users can respond proactively before problems occur based on this.

In event management, you can create such events and configure them to notify designated users whenever a specific value occurs during monitoring.

Check Event Status

In the Event Status, you can view information about all generated events, related performance metrics, and the history of event notifications delivered to users. To view the Event Status list, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Event Status. You will be taken to the Event Status page.
2. On the Event Status page, enter the search criteria for the service whose event status you want to check in the search area, then click the Search button.

   Item	description
   Search area	The search filters displayed in the search area differ according to the service type To perform an Advanced Search, click the Advanced Search button. You can select one or more condition items for each advanced search filter
   Number of monitoring targets displayed	Display the quantity of search results and the number of items that can be viewed at once in the list The default number of items shown in the list is 20 per page. The list display count can be changed to 10, 20, 30, 40, 50, or 100 items per page
   Search information	Display search result values for the search criteria items Clicking the message content of each service allows you to view detailed event information
   View Details	View detailed information of the relevant monitoring target

   Table. Event List

View event status list

In the monitoring detail popup, you can view the event information, occurrence time, and duration in the event list. To check the event occurrence status, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Event Status. You will be taken to the Event Status page.
2. On the Event Status page, click the Event tab.

   Item	description
   Event status	Check event message and occurrence time
   active	Show only events that are currently active
   All	Show all events
   Event Details	Check the detailed information of the selected message in the event status

   Table. Event tab

Check event details

To view the event details, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Event Status. You will be taken to the Event Status page.
2. On the Event Status page, click the Event tab.
3. On the Event Status page, after selecting the event for which you want to view detailed information, click Event Details to view the event publishing conditions, performance items, and notification history.

   Item	Explanation
   Monitoring target	Display the name of the monitoring target
   Occurrence condition	Display the condition under which the event occurs
   Performance items	Displays a chart for performance items. Hovering the mouse cursor over the graph shows detailed performance values for each time period.
   Notification History	Display the full alarm occurrence history
   Event Settings Details	View the configuration information of the event

   Table. Event Details

Manage Event Settings

You can configure event details such as the monitoring target, performance metrics that define the event trigger, event severity level, and event notification recipients. When data collected from the monitoring target meets the conditions set in the event policy, notifications are delivered to the user via email, SMS, or messages.

Check Event Settings

To verify the event settings, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Event Settings. Navigate to the Event Settings page.
2. On the Event Settings page, enter the search criteria for the service whose event policy you want to check in the search area, then click the Search button.

   Item	Explanation
   Search area	The search filters displayed in the search area vary depending on the service type To perform Advanced Search, click the Advanced Search button. You can select one or more condition items for each advanced search filter
   Number of monitoring targets displayed	Display search results The default is to show 20 items per page. Change the number of items displayed in the list to 10, 20, 30, 40, 50, or 100 per page.
   Monitoring target	Display the name of the monitoring target When the checkbox is selected, the Delete, Activate, and Notification Recipient buttons become enabled.
   Performance items	Display performance items for the event configuration target
   Individual item	Display individual performance items under the performance category If there are no individual items, nothing is displayed.
   Type/Unit	Display the value type and unit of the performance item
   Event rating	Display the risk level of the event The risk level is set manually by the user when adding an event Fatal: The highest risk level. Warning: A medium-level risk. Information: The lowest risk level, for reference.
   threshold	Display the reference value for comparing performance values.
   Notification recipients	Display the recipients of the event notification When the mouse cursor is placed over the name, the full list is displayed on the page
   Policy status	Indicates whether the event is active
   View Details	Check and edit event details Click ‘View Details’ to open the detailed information popup for the event.
   Add	Add event
   Delete	Delete event
   Enable	Enable or disable the event
   Notification recipients	Check and manage event notification recipients

   Table. Event Settings

Check detailed event settings

You can view detailed information about the monitoring target and event conditions, and modify the event conditions and notification information.

Add Event Settings

To add an event setting, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Event Settings. Navigate to the Event Settings page.

2. Click the Add button on the Event Settings page. The Add Event Settings popup opens.

   Item	description
   Target Name	Select the monitoring target to add an event setting Click the monitoring target list to change the service Changing the service will delete all event conditions created so far. Click the Add button to search for and add the monitoring target of the currently selected service The selected monitoring target is displayed on the page, and you can delete the monitoring target by clicking X or Delete All
   Event Settings Area	Set the performance and occurrence conditions for the event
   Notification information area	Set the notification recipients and method when an event occurs.

   Table: Description of the Add Event Settings Popup

3. After selecting the service type in the monitoring target area, click the Add button. The add monitoring target popup window will open.

4. After selecting the monitoring target, click the Confirm button.

   • You can select multiple monitoring targets simultaneously.
   • If there are multiple monitoring targets, the configured event is added identically to each monitoring target.
   • If you select Kubernetes, you must also select the sub-type of that service.

5. In the performance items, click the item where you want to add an event, then enter the event trigger condition.

   • The added performance items display the count of additions next to the performance name.
   • If you select multiple performance items, you must enter the event occurrence condition for each performance item.

     Item	explanation
     Load Event Policy Template	Select and apply an existing event policy template.
     Performance items	Click the performance metric for which you want to set the event trigger condition and add it to the event condition configuration area.
     Event rating	Set the event severity level Fatal: the most dangerous level. Warning: a medium-level risk. Information: the lowest level of risk and for reference.
     Performance type	Select the reference value for determining whether an event occurs Collected value: Use the current value. Delta value: Use the difference between the previous and current values.
     threshold	Set the reference value to compare with the collected performance values It serves as the criterion for determining whether an event occurs. Only numbers and decimal points can be entered
     Comparison method	Select a method that compares the monitoring value of the performance item with the threshold to determine whether an event occurs Range: Check whether the performance value is within the range specified by the threshold Match: Check whether the performance value equals the threshold Different: Check whether the performance value differs from the threshold At least: Check whether the performance value is greater than or equal to the threshold Greater than: Check whether the performance value exceeds the threshold At most: Check whether the performance value is less than or equal to the threshold Less than: Check whether the performance value is less than the threshold
     Individual item	Specify an individual performance item under the performance items as an event condition It is enabled only when the performance item can collect the individual item.
     Prefix	You can add a prefix to the event message. Event Status page uses this as a keyword to search for the event.
     Statistics	Set the statistical method to apply to the collected performance values When statistics are configured, the performance value calculated using the selected statistical method is compared against the threshold when evaluating event trigger conditions. If not selected, the most recent performance value is compared to the threshold. Statistical Method: Choose one of maximum, minimum, average, or sum to compute the collected performance values. Statistical Period: Set the time span over which the statistical method is applied. It is the period measured from the most recently collected performance value.
     Sustained occurrence count	Set the number of consecutive monitoring values that satisfy the event occurrence condition This value is used as a sensitivity to determine whether the event is a momentary outlier or a real event.
     Event occurrence notification time zone	Timezone setting feature when configuring event policies

     Table. Add Event Settings - Event Settings Area

6. Notification area allows you to set notifications.

   Item	description
   Notification recipient selection area	Select notification recipients After selecting the notification recipients, click the Delete button to remove the selected recipient.
   Notification recipients / group	The list of recipients to receive the notification when an event occurs is displayed.
   Event risk level	The risk level of the configured event is displayed.
   Notification method	The method of delivering notifications to the recipient is displayed.
   Add	Select and add a new notification recipient from the address book.
   Delete	Delete a notification recipient from the notification recipient/group

   Table. Add event settings - notification info area

7. Check the notification recipients, select them, and click the Confirm button.

8. Set the notification method for each recipient according to the event risk level.
   • The notification method can be selected from email, SMS, and messenger, and multiple methods can be selected simultaneously.
9. When the notification method setup is complete, click the Confirm button.

Modify Event Settings

To edit the event’s conditions and notification recipient information, follow the steps below.

1. Click Cloud Monitoring Console > Event Management > Event Settings. You will be taken to the Event Settings page.
2. Event Settings page, enter the search criteria for the service whose event settings you want to modify in the search area, then click the Search button.
3. From the event policy list, click the View Details button of the event policy you want to edit. You will be taken to the Event Settings Details page.
4. On the Event Settings Detail page, click the Edit button. You will be taken to the Event Settings Edit page.
5. On the Edit Event Settings page, enter the information to be modified, then click the Confirm button.
   • You can edit the event conditions and notification information.

Delete Event Settings

To delete the event configuration, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Event Settings. You will be taken to the Event Settings page.
2. On the Event Settings page, enter the search criteria for the service whose event policy you want to delete in the search area, then click the Search button.
3. After checking the event policy to delete in the event policy list, click the Delete button.
4. In the confirmation popup, click the Confirm button.

Change Event Settings Activation

You can easily change whether the event policy is enabled.

1. Click Cloud Monitoring Console > Event Management > Event Settings. Go to the Event Settings page.
2. On the Event Settings page, enter the search criteria for the service whose event policy you want to delete in the search area, then click the Search button.
3. In the event policy list, check the event policy whose activation you want to change, then click the Activate button. The Policy Activation popup window will open.
4. After selecting the activation status, click the Confirm button.
   • Enable All, Disable All buttons can be clicked to change them in bulk.

Change Event Notification Recipients

You can verify the recipients of notifications when an event occurs and change them in bulk.

1. Click Cloud Monitoring Console > Event Management > Event Settings. Go to the Event Settings page.
2. On the Event Settings page, enter the search criteria for the service whose event policy you want to delete in the search area, then click the Search button.
3. After checking the event policy to edit in the event policy list, click the Notification Recipients button. You will be taken to the Notification Recipients page.
4. On the Notification Recipients page, after selecting the user to add as a notification recipient, click the Confirm button.

   Item	description
   Event policy list	The list of event policies for changing the notification recipients is displayed Click Add to add the policy to be changed Click the Delete button in the policy list to remove that policy.
   User search area	Enter name, email, mobile phone, and company name to search
   Notification address book	Use the notification address book to verify and add users.
   Search User List	The list of users included in the notification address book or search results is displayed If you check the users to add as notification recipients, they will be added to the notification recipient list.
   Notification recipient list	The list of users to be added as notification recipients for the event displayed in the event policy list is shown After checking a user, click the Delete button to remove that user from the list.

   Table. Change Event Notification Recipients

Managing Event Templates

You can set the monitoring target, performance values that define event occurrence criteria, and the event risk level, then create and use a template. When adding or modifying an event, you can import an event policy template to easily enter the event conditions.

Check the list of event policy templates

To view the list of event policy templates, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Event Settings. Navigate to the Event Settings page.
2. On the Event Settings page, click Event Policy Template. You will be taken to the Event Policy Template page.
3. On the Event Policy Template page, enter the search criteria for the service whose template you want to check in the search area, then click Search.

   Item	description
   Search area	Enter the conditions of the event policy template to search.
   Add event policy template	Add event policy template
   Template List	Event policy templates that match the search criteria are displayed.

   Table. Event Policy Template List

Add event policy template

To add an event policy template, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Event Settings. Navigate to the Event Settings page.

2. On the Event Settings page, click the Event Policy Template button. You will be taken to the Event Policy Template page.

3. On the Event Policy Template page, click the Add Event Policy Template button. The Add Event Policy Template popup opens.

4. Add Event Policy Template In the popup window, set the service type and template information for adding the event policy template. * Items marked with * are required fields and must be entered.

   Item	description
   Service Type	Select the service type to set the event policy Click the service type list to change the service If you change the service, all event conditions created so far will be lost.
   Template name	Enter the name of the template to create
   Template description	Enter a description for the template to be created

   Table. Add event policy template – set service type and template name

5. In the performance items, click the item where you want to add an event, then enter the event trigger condition.

   • The added performance items display the count of additions next to the performance name.
   • If you select multiple performance items, you must enter the event trigger condition for each item. * Items marked with * are required fields and must be entered.

     Item	description
     Load Event Policy Template	Select and apply an existing event policy template When you load the template, the event conditions and notification recipients are replaced with the information set in the template.
     Performance items	Click the performance metric to set the event trigger condition and add it to the event condition configuration area.
     Event rating	Set the event severity Fatal: The most dangerous level. Warning: A medium-level risk. Information: The lowest risk level, for reference only.
     Performance type	Select the reference value to determine whether an event occurs Collected value: Use the current value. Delta value: Use the difference between the previous and current values.
     threshold	Set the reference value to compare with the collected performance values It serves as the criterion for determining whether an event occurs. Only numbers and decimal points can be entered
     Comparison method	To determine whether an event occurs, select the method that compares the monitoring value of the performance item with the threshold. Range: Check if the performance value is within the range specified by the threshold. Match: Check if the performance value matches the threshold. Different: Check if the performance value differs from the threshold. AtLeast: Check if the performance value is greater than or equal to the threshold. Exceeds Check if the performance value exceeds the threshold. AtMost: Check if the performance value is less than or equal to the threshold. LessThan: Check if the performance value is less than the threshold.
     Individual item	Specify an individual performance item under the performance items as an event condition It is enabled only when the performance item can collect the individual item.
     Prefix	Add an event message prefix It is used as a keyword to search for this event on the event status page.
     Statistics	Set the statistical method to apply to the collected performance values When statistics are set, the performance value calculated using the configured statistical method is compared to the threshold when determining event trigger conditions. If not selected, the most recent performance value is compared to the threshold. Statistical Method: Choose one among maximum, minimum, average, sum to calculate the collected performance values. Statistical Period: Set the period over which the statistical method calculation is applied. It is the period from the most recently collected performance value.
     Number of occurrences	Set the number of consecutive monitoring values that satisfy the event trigger condition This value is used as a sensitivity to determine whether the event is a transient anomaly or a genuine event.
     Event occurrence notification time window	Timezone setting feature when configuring event policies

     Table. Add event policy template – performance item

6. Set the recipients and delivery method for the information when a notification occurs.

   Item	description
   Add	Select and add a new notification recipient from the address book.
   Delete	Delete the selected notification recipient(s) from the notification recipients/group
   Notification recipients / groups	The list of recipients to receive the notification content is displayed when an event occurs After selecting a notification recipient, clicking the Delete button removes that recipient.
   Event risk level	The risk level of the event to be delivered is displayed
   Notification method	The method of delivering notifications to the recipient is displayed you can choose among email, SMS, and messenger, and you can select multiple methods simultaneously

   Table. Add event policy template – set notification recipients

7. Click the Confirm button. The event policy template will be added along with a toast popup message.

Edit and delete event policy templates

To modify or delete an event policy template, follow the steps below.

1. Click Cloud Monitoring Console > Event Management > Event Settings. You will be taken to the Event Settings page.
2. On the Event Settings page, click the Event Policy Template button. You will be taken to the Event Policy Template page.
3. On the Event Policy Template page, enter the search criteria for the service whose template you want to view in the search area, then click the Search button.
4. Click the More button at the top right of the template you want to edit or delete, and then click Edit or Delete.
   • Edit: The template edit popup window opens. After editing the template, click the Confirm button.
   • Delete: The template will be deleted along with a toast popup message.
5. Click the Confirm button. The template will be deleted along with a toast popup message.

Share event policy template

To share the event policy template, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Event Settings. Navigate to the Event Settings page.
2. On the Event Settings page, click the Event Policy Template button. You will be taken to the Event Policy Template page.
3. On the Event Policy Template page, enter the search criteria for the service whose template you want to view in the search area, then click the Search button.
4. Click the More > Share button located at the top right of the template you want to share.
5. After selecting the user to share with, click the > button. The selected user will be added to the sharing target.
6. Click the Confirm button. The template will be shared with a toast popup message.

Filtering events

You can filter notifications for events that occur during a specific period. While event filtering is applied, notifications will not be delivered even if events occur.

To view the event filtering list, follow these steps.

1. Cloud Monitoring Console > Event Management > Event Filtering click. You will be taken to the Event Filtering page.

   Item	description
   Filtering Timeline	Display the timeline of registered filters by date Registered filters are displayed on the timeline as bars. Clicking a bar shows the filter’s detailed information. The numbers from 00 on the left to 23 on the right represent the hour of the day. The blue vertical line below the time indicates the current time. < , > Click to change the displayed date
   Filtering list	Displays a list of information and operational status of registered filters Running: The filter is registered and currently operating Ended: The filter’s operation has ended after the set period has passed. Scheduled: The filter registration is complete and is pending. The filter will operate when the set period arrives. Disabled: The filter is in a stopped state. It is displayed when ‘Use’ is not selected in the detailed settings
   Add	Add new event filtering
   Delete	Delete the selected event filter from the filter list
   Search area	Search for event filtering or monitoring targets

   Table. Event Filtering List

Add event filtering

To add event filtering, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Event Filtering. Navigate to the Event Filtering page.
2. Click the Add button on the Event Filtering page. The Add Event Filtering popup opens.
3. Add Event Filtering Enter the filtering information in the popup window.

   Item	Explanation
   Event filtering	Enter the name of the event filter
   Usage status	Set whether event filtering is used If set to Not Used, it will be displayed as Disabled until changed to Enabled, and filtering will not operate.
   Time zone	Set the reference time zone for applying event filtering
   Iteration type	Set the repeat application of event filtering No repeat: Enter the start and end year, month, day, hour, minute. Filtering occurs only once without repetition. Daily, weekdays: Enter only the start time and end time. Filtering repeats daily at the specified times.
   Period	Set the period during which event filtering is applied Applied Time: For recurring tasks, it is active and displays the elapsed time from the start time to the end time Conversion Period: The event filtering period is converted and displayed based on the time zone set by the user
   Event filtering target	Select the service type and monitoring target to apply event filtering, then add.

   Table. Add event filtering
4. Click the Confirm button. Event filtering will be added with a toast popup message.

Modify Event Filtering

To modify event filtering, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Event Filtering. Proceed to the Event Filtering page.
2. Event Filtering page, click the name of the filter you want to edit. Event Filtering Details popup window opens.
3. Event Filtering Details in the popup window, click the Edit button. The Edit Event Filtering popup window opens.
4. Edit Event Filtering After entering the changes in the popup window, click the Confirm button. The event filtering will be updated with a toast popup message.

Delete event filtering

To delete event filtering, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Event Filtering. Navigate to the Event Filtering page.
2. On the Event Filtering page, select the event filter you want to delete, then click the Delete button. The event filter will be deleted along with a toast popup message.
   • You can select multiple event filters simultaneously.

Managing Notification Groups

You can group the recipients who receive notifications when an event occurs into a single group for management. Notification Group allows you to efficiently manage notification recipients and configure notification settings easily and quickly.

To check the notification group, follow the steps below.

1. Click Cloud Monitoring Console > Event Management > Alert Group. Go to the Alert Group page.
2. Notification Group page allows you to view and manage notification groups.

   Item	description
   Add notification group	Add a new notification group.
   Notification Group	Displays a list of all notification group created by the user. When a notification group is clicked, the notification group details popup opens. Click the Edit button to modify the notification group
   Advanced Search	You can search the address book by entering the notification group name.
   Keyword search	You can search by selecting the notification group, user name, creation timestamp, and last modified timestamp.

Add Notification Group

To add a notification group, follow these steps.

1. Cloud Monitoring Console > Event Management > Add Alert Group Click.
2. Add Notification Group page allows you to enter the notification group name and description, then add users.
3. Click the Save button to add the notification group.

Edit Notification Group

You can add a user to a notification group or delete a user registered in the notification group.

Add User

To add a user to the notification group, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Alert Group.
2. In the All Notification Groups, click the notification group to which you want to add a user, then click Edit.
3. Please select the user to add.
   • Only users registered in the Account can be added to the address book.
   • You can quickly find the desired members using the real-time search GUI.
4. Click the Save button. The user address will be added with a toast popup message.

Delete Notification Group

To delete a notification group, follow these steps.

1. Click Cloud Monitoring Console > Event Management > Alert Group.
2. Click the notification group you want to delete from the overall notification groups.
3. After selecting the notification group to delete, click Delete.
   • You can select multiple addresses simultaneously.
4. Click the Confirm button. The address will be deleted along with the toast popup message.

5 - Using Custom Dashboards

Custom dashboards are personalized dashboards that users configure by selecting the widgets they want. Users can use custom dashboards to arrange monitoring information as they wish, and they can share the created custom dashboards with other users.
The content covered in Using Custom Dashboards is as follows.

Getting Started with Custom Dashboard

After creating a custom dashboard, the user can add desired widgets to view monitoring information.

Create a custom dashboard

To create a custom dashboard, follow these steps.

1. From the top‑right menu, click Custom Dashboard Management. You will be taken to the Custom Dashboard Management page.
2. Click Add Dashboard. The Add Dashboard popup window opens.
3. Enter the dashboard name to create and click the Save button.
4. The custom dashboard you created appears in the My Dashboard list.

Add widget

Custom dashboards provide widgets in various formats such as performance statistics, comparison charts, and event lists. Users can add the information they want to monitor as widgets and freely configure the custom dashboard.

To add a widget, follow these steps.

1. From the top‑right menu, click Custom Dashboard Management. You will be taken to the Custom Dashboard Management page.
2. From the My Dashboard list, select the custom dashboard to add a widget.
3. Click the + button or the Add Widget button at the top right of the dashboard. The Add Widget popup window opens.
4. Add Widget In the popup window, select the widget to use on the dashboard and add it.
   • When you select a widget, detailed settings and a preview are displayed.
   • For explanations and configuration methods for each chart, refer to Custom Widget.
5. Click the Confirm button.

Custom widget

The types of widgets that can be added to a custom dashboard are as follows.

Title Box

Displays a title box on the custom dashboard.

• You can create up to 10 title boxes.
• You can add multiple title boxes at the same time.

Event status

Displays the occurred event.

• You can configure it to display all events that have occurred, or only the active events.

Monitoring Status

Displays the number of monitoring targets and the monitoring status.

Key Performance Top 5

Shows the top five monitoring targets with the highest usage rate for a specific performance metric within the Account.

Event map

Displays the number of events per service by severity level.

Event History

Displays the number of events per date, grouped by severity.

Time Series Graph

Displays the performance metrics of the selected monitoring target as a time-series graph.

• You can change the period displayed by the time series graph using the dashboard’s date range setting feature.
• When you place the mouse cursor over the graph, you can view the time and performance values for each target at that point.

Current Indicator

Displays statistical figures and risk levels for the performance values of monitored entities.

In the monitoring dashboard, if you place the mouse cursor over a status indicator value, you can view detailed information for that item.

Instance Map

Display the performance values of monitoring targets using colors of varying intensity.

• When you position the mouse cursor over each heatmap, you can view detailed information about the item.

Check Custom Dashboard

To view the custom dashboard, follow these steps.

1. From the top‑right menu, click Custom Dashboard Management. You will be taken to the Custom Dashboard Management page.
2. From the My Dashboard list, select the Custom Dashboard.

   Item	description
   Dashboard List	Displays the list of custom dashboards. Click a list item to change the dashboard to view. My Dashboards: Displays the list of dashboards you created yourself. Shared Dashboards: Displays the list of dashboards shared with you.
   Dashboard name	The name of the user dashboard is displayed.
   Dashboard Settings	Date/Time: Displays the reference date and time for the analysis information. Refresh: Refreshes to the current time. Stop/Start: Turns the automatic refresh feature off or on. Settings: You can set the data query period or change the automatic refresh interval. (See “Setting the query period” for reference)
   Add widget	Add a new widget to the dashboard.
   Dashboard editing	You can edit the currently configured custom dashboard. Dashboard Edit: Modify the name of the currently selected dashboard. Dashboard Copy: Copy the currently selected dashboard to create a custom dashboard with the same widgets. Dashboard Delete: Delete the currently selected dashboard. Dashboard Share: Share the dashboard so that specific users can view it. For more information, see Sharing Custom Dashboards.
   Custom widget	Displays the widgets that make up the dashboard. You can change the widget’s position and size, or edit and delete it. For more information, see Managing Custom Widgets You can download graphic widgets as image files.

   Table. Custom dashboard information

Download widget

Graphic widgets can be downloaded as image files (*.png).
When you hover the mouse over a graph widget, a download button appears in the upper right corner. Clicking the download button downloads the widget as an image file.

Share Custom Dashboard

You can share a custom dashboard and configure it so that other users can view it.

To share a custom dashboard, follow these steps.

1. From the top‑right menu, click Custom Dashboard Management. You will be taken to the Custom Dashboard Management page.
2. From the My Dashboard list, select the Custom Dashboard.
3. Click Dashboard More at the top right, then click Dashboard Share. The Dashboard Share popup opens.
4. After selecting the user to share the dashboard with, click the > button and verify that the selected user moves to the shared target.
5. Click the Confirm button.

Managing Custom Dashboards

You can edit, copy, or delete a custom dashboard.

1. From the top-right menu, click Custom Dashboard Management. You will be taken to the Custom Dashboard Management page.
2. From the My Dashboard list, select the Custom Dashboard.
3. Click the Dashboard top-right more button, then select the desired command.
   • Edit Dashboard: Edit the dashboard name.
   • Dashboard Copy: Copy the dashboard to create a new dashboard.
   • Dashboard Sharing: Share the dashboard with other users.
   • Delete Dashboard: Deletes the dashboard.

Managing custom widgets

You can change the widget’s position and size, or edit and duplicate the widget.

Change Widget Position

Click the widget’s name, then drag to change its position.

Changing Widget Size

To change the size of the widget, follow these steps.

1. Place the mouse cursor over the widget. The size adjustment button appears in the lower right corner of the widget.
2. Size Adjustment button, click and hold while dragging to adjust to the desired size.

Edit, copy, delete widget

To modify, copy, or delete a widget, follow these steps.

1. Place the mouse cursor over the widget. The More button appears in the top right corner of the widget.
2. After clicking the More button, click the desired command.
   • Widget Edit: Modify the widget’s chart settings.
   • Widget Copy: Copies the widget to create a widget with identical content.
   • Delete Widget: Deletes the widget.

6 - Managing Agents

The agent is a module that collects performance metrics, logs, and Windows events from the monitoring target. Users must verify the agent’s installation status and operate and manage it in order to use the monitoring functionality.

Agent Management Overview

The agents include a performance collection agent, a log collection agent, and a Windows event log collection agent.

• The agent must be manually installed by the user on each monitoring target according to the user’s requirements.

Manage Agents

Managing Performance Agents

To install and manage the agent, follow these steps.

1. Click the Performance button in the Agent tab.
2. Click the Copy icon on the right side of the installation command to copy the command.
3. Paste the copied command into the monitoring target resource.
4. Execute the command copied to the monitoring target resource.

Managing Log Agents

To install and manage the agent, follow these steps.

1. Click the Log button.
2. Click the Copy icon on the right side of the installation command to copy the command.
3. Paste the copied command into the monitoring target resource.
4. Execute the command copied to the monitoring target resource.

To add a log for monitoring, select the log addition action, enter the log name and log path correctly, and then click the Generate Command button. Paste the generated command into the monitored resource and then execute it.

Managing Event Agents

To install and manage the agent, follow the steps below.

1. Click the Event button.
2. Click the Copy icon on the right of the installation command to copy the command.
3. Paste the copied command into the monitoring target resource.
4. Execute the command copied to the monitoring target resource.

7 - Appendix A. Service-specific Monitoring Targets

Compute type

Virtual Server

GPU Server

Bare Metal Server

Multi-node GPU Cluster [Cluster Fabric]

Multi-node GPU Cluster [Node]

Storage type

The monitoring targets, collection methods, and collection intervals are the same for all storage-type services.

• File Storage
• Object Storage
• Block Storage(BM)
• Block Storage(VM)

Database type

The monitoring targets, collection methods, and collection intervals are the same for all Database-type services.

• PostgreSQL(DBaaS)
• MariaDB(DBaaS)
• MySQL(DBaaS)
• Microsoft SQL Server
• EPAS
• CacheStore(DBaaS)
  • Redis
  • Valkey

Data Analytics type

Container type

Kubernetes Engine

Container Registry

Networking type

VPC

Load Balancer(OLD)

Load Balancer(OLD)

Load Balancer Listener(OLD)

Load Balancer

Load Balancer

Load Balancer Listener

Load Balancer Server Group

Direct Connect

Cloud WAN

Global CDN

8 - Appendix B. Service-specific Performance Metrics

Compute type

Virtual Server

Agentless (basic metrics)

Agent (Detailed Metrics)

GPU Server

Agentless (basic metrics)

Agent (Detailed Metrics)

Bare Metal Server

Agent (detailed metrics)

Multi-node GPU Cluster [Cluster Fabric]

Multi-node GPU Cluster [Node]

Storage type

File Storage

Object Storage

Block Storage(BM)

Block Storage(VM)

Database type

PostgreSQL(DBaaS)

MariaDB(DBaaS)

MySQL(DBaaS)

Microsoft SQL Server(DBaaS)