How-to Guides

Users can apply for, install, and manage subscriptions to marketplace products in various fields through the Marketplace service of Samsung Cloud Platform. They can view detailed information, subscription management, and usage fees of the subscribed marketplace products.

Apply for product subscription in the product Catalog

You can check the features and pricing of the marketplace product you want to use in the product catalog of the Samsung Cloud Platform Console, and you can apply for a subscription.

Search Marketplace Products in Product Catalog

To search for Marketplace products in the Product Catalog, follow the steps below.

1. All Services > Financial Management > Marketplace > Product Catalog Click the menu. Product Catalog page.
2. Product Catalog page, search for the desired marketplace product. The list of search results will be displayed according to the selected criteria.
   • You can search by entering the product name you want to find in the search area.
   • Click Detailed Search to filter by product name, category, provision type, and status.
3. Click the product you want to view detailed information for in the search results list. Product Catalog Details page will be opened.
4. Product Catalog Detail Check the detailed information of the selected product on the page.

   Item	Description
   Product specifications	Product name and version, manufacturer information
   Product subscription application	Application for subscription to the product
   Overview	Product overview description
   Fee	Product fee detailed breakdown
   Technical Support	Product Technical Support Information
   Manufacturer	Product manufacturer information
   Seller Information	Product Seller Information

   Table. Product Catalog Detailed Information Items

Apply for product subscription in product Catalog

To subscribe to Marketplace product from the product Catalog, follow the steps below.

1. All Services > Financial Management > Marketplace > Product Catalog Click the menu. Go to the Product Catalog page.
2. Product Catalog On the page, search for the desired marketplace product. The search results list will be displayed according to the selected criteria.
3. Click the product whose detailed information you want to view in the search results list. You will be taken to the Product Catalog Details page.
4. Product Catalog Details On the page, check the detailed information of the selected product and click the Product Subscription Request button.
5. Product Terms Agreement and Application When the window appears, select the required agreement items and click the Complete button.
   • Please read all the product usage terms and verify them thoroughly.
   • If you do not select all required agreement items among the product terms agreement items, you cannot apply for the product.
6. When the alert window appears, click the Confirm button. The product application will be completed.
   • You can view product subscription details in the Subscription Management menu.

• Seller Support type marketplace product subscription request, the request information will be sent to the software vendor by email. Coordinate product details and schedule with the software vendor. Software installation and charges will be billed based on the agreed installation date.
  • If you have subscribed to a marketplace product of type Machine Image, the user must select the Marketplace image in Virtual Server > Create Virtual Server > Marketplace tab. Fees for Virtual Server service and software usage are charged from the time the Virtual Server is created.

Check product subscription details

You can check the detailed information of marketplace products applied for in the product Catalog.

To check the product subscription information, follow the steps below.

1. All Services > Financial Management > Marketplace > Subscription Management Click the menu. Subscription Management page will be opened.
2. Subscription Management Search for the desired software on the page. The list of search results will be displayed according to the selected criteria.
   • You can search by entering the product name you want to find in the search area.
   • Click Detailed Search to filter by product name, category, offering type, and status.
3. Click on the product you want to view details for in the search results list. Subscription Management Details page will be opened.
4. Check the detailed information of the selected product on the Subscription Management Details page.
   • Subscription Management Details page displays the product’s status information and detailed information, and consists of Basic Information, Terms Agreement tabs.

     Category	Detailed description
     Subscription Status	Product subscription status Seller Support type product Install Requesting: Product is subscribed, and vendor installation request status Active: Product is subscribed, and installation completed Terminate Requesting: Product is being terminated, and vendor termination request status Terminated: Product subscription termination completed Canceled: Product subscription cancelled Error: Installation error, service abnormality occurred Machine Image type product Active: Product is subscribed Terminated: Product subscription termination status Canceled: Product subscription cancelled Error: Installation error, service abnormality occurred
     Cancel product subscription	Button to cancel the subscribed software
     Cancel subscription request	Button to cancel the subscribed product

     Table. Status Information and Additional Functions

Basic Information

You can view detailed information of the selected product on the Subscription Management page.

Terms Agreement

You can check the terms and conditions information that the user agreed to when applying for a subscription.

• If you click View Content for each term item, you can check the terms information you agreed to at the time of product application in a popup window.

Cancel product

If you do not use the marketplace product you subscribed to, you will cancel the subscription and proceed with service termination.

To cancel a product subscription, follow the steps below.

1. All Services > Financial Management > Marketplace > Subscription Management Click the menu. Subscription Management page will be displayed.
2. Click the software you want to cancel on the Subscription Management page. You will be taken to the Subscription Management Details page.
3. Click the Cancel Product Subscription button on the Subscription Management Details page.
4. Product subscription cancellation In the popup window, after entering the product name, click the Confirm button.
   • Seller Support When the product cancellation request is completed, the cancellation details will be sent to the user’s email.