Marketplace

• 1: Overview
• 2: How-to Guides
• 3: Release Note

1 - Overview

Service Overview

Marketplace is a service that supports subscription and installation of products across various domains through the Samsung Cloud Platform. Users can search for the required Marketplace products based on their intended use, apply for subscriptions directly, and manage detailed information of the subscribed products as well as view usage costs.

Provided features

Marketplace provides the following features.

• Product Overview: Provides information on the main features, pricing, and seller details of marketplace products offered by SCP.
• Product Subscription: Users can select the desired marketplace product through the product Catalog and apply for a subscription.
• Product Installation: You can install and deploy to match the user’s environment based on the subscribed product type.
• Product Management: You can easily manage cancellations or terminations by checking the subscription status, installation, and termination status of marketplace products you have applied for.

Software delivery type

In the Marketplace, you can subscribe to products in the following two ways.

• Seller Support: This is a form where the software vendor installs it directly. When you subscribe to a product, the application information is sent to the software vendor by email. The vendor reviews the request details and, in consultation with the user, installs the software.
• Machine Image: It is a format that can be installed on an SCP Virtual Server. After subscribing to the product, the user can select a Marketplace image through the Virtual Server offering, and the software will be installed automatically.

Component

Marketplace provides product subscription management and product catalog features.

• Product Subscription Management: Users can view and manage detailed information and subscription status of marketplace products they have applied for.
• Product Catalog: You can view detailed information about marketplace products available from SCP and subscribe to the desired product.

Constraints

Services sold in the Samsung Cloud Platform Marketplace are offered by individual sellers. In the case of these services, Samsung SDS acts as an e‑commerce intermediary and is not a party to the sales. Therefore, Samsung SDS assumes no responsibility for the service information or transactions conducted by individual sellers.

Preceding Service

Please verify the prerequisite services for each product in the service portal’s product catalog and with the vendor.

2 - How-to Guides

Users can apply for, install, and manage subscriptions to marketplace products across various domains through the Marketplace service of Samsung Cloud Platform. They can view detailed information, subscription management, and usage charges for the subscribed marketplace products.

Subscribe to a product from the product Catalog

You can view the features and pricing of the marketplace product you want to use in the product catalog of the Samsung Cloud Platform Console and apply for a subscription.

Search marketplace products in the product Catalog

To search for marketplace products in the Product Catalog, follow these steps.

1. Click the All Services > Financial Management > Marketplace > Product Catalog menu. You will be taken to the Product Catalog page.
2. On the Product Catalog page, search for the desired marketplace product. The search results list will be displayed based on the selected criteria.
   • You can enter the product name you want to find in the search area to search.
   • Click Advanced Search to filter by product name, category, offering type, and status.
3. Click the product whose detailed information you want to view from the search results list. You will be taken to the Product Catalog Details page.
4. On the Product Catalog Detail page, view the detailed information of the selected product.

   Item	description
   Product specifications	Product name and version, manufacturer information
   Product subscription request	Subscribe to this product
   Overview	Product overview description
   Fee	Product fee details
   Technical Support	Product Technical Support Information
   Manufacturer	Product manufacturer information
   Seller Information	Product seller information

   Table. Product Catalog detailed information items

Apply for product subscription in the product catalog

To subscribe to marketplace products in the Product Catalog, follow the steps below.

1. Click the All Services > Financial Management > Marketplace > Product Catalog menu. You will be taken to the Product Catalog page.
2. Product Catalog page, search for the desired marketplace product. The search results list will be displayed according to the selected criteria.
3. Click the product whose detailed information you want to view from the search results list. You will be taken to the Product Catalog Details page.
4. Product Catalog Details page, check the detailed information of the selected product and click the Product Subscription Request button.
5. Product Terms Agreement and Application window appears, select the required agreement items, and click the Complete button.
   • Read the entire product terms of use and review them carefully.
   • If you do not select all required agreement items in the product terms, you cannot apply for the product.
6. When the alert appears, click the Confirm button. The product application will be completed.
   • You can view product subscription details in the Subscription Management menu.
   • If you subscribe to a Seller Support‑type marketplace product, the subscription details will be emailed to the software vendor. Coordinate product specifications and schedule with the vendor. Software installation and charges will be billed based on the agreed installation date.
   • If you subscribe to a marketplace product of type Machine Image, the user must select the marketplace image from Virtual Server > Virtual Server Create > Marketplace tab. Charges for the Virtual Server service and software usage begin from the moment the Virtual Server is created.

Check product subscription details

You can view detailed information of the marketplace product you applied for in the Product Catalog.

To check product subscription information, follow these steps.

1. Click the All Services > Financial Management > Marketplace > Subscription Management menu. You will be taken to the Subscription Management page.
2. Subscription Management page, search for the desired software. The list of search results is displayed based on the selected criteria.
   • You can enter the product name you want to find in the search area to search.
   • Click Advanced Search to filter by product name, category, offering type, and status.
3. Click the product whose details you want to view in the search results list. You will be taken to the Subscription Management Details page.
4. Check the detailed information of the selected product on the Subscription Management Details page.
   • Subscription Management Details page displays the product’s status information and detailed information, and consists of Basic Information, Terms Agreement tabs.

     Category	Detailed description
     Subscription status	Product subscription status Seller Support type product Install Requesting: Product is subscribed and awaiting vendor installation request Active: Product is subscribed and installation completed Terminate Requesting: Product is being terminated and vendor termination request pending Terminated: Product subscription termination completed Canceled: Product subscription has been canceled Error: Installation error, service abnormality occurred Machine Image type product Active: Product is subscribed Terminated: Product subscription terminated Canceled: Product subscription has been canceled Error: Installation error, service abnormality occurred
     Cancel product subscription	Button to cancel the subscribed software
     Cancel subscription	Cancel subscription button

     Table. Status information and additional functions

Basic Information

You can view detailed information of the selected product on the Subscription Management page.

Agree to terms

You can view the terms the user agreed to when subscribing.

• Clicking View Details for each term item allows you to view the agreed terms information in a popup window when applying for the product.

Cancel Product

If you do not use the marketplace product you subscribed to, cancel the subscription and proceed with service termination.

To cancel a product subscription, follow these steps.

1. Click the All Services > Financial Management > Marketplace > Subscription Management menu. You will be taken to the Subscription Management page.
2. On the Subscription Management page, click the software you want to cancel. You will be taken to the Subscription Management Details page.
3. On the Subscription Management Details page, click the Cancel Product Subscription button.
4. Cancel product subscription In the popup window, enter the product name and click the Confirm button.
   • When a Seller Support product cancellation request is completed, the cancellation details are sent to the user’s email.

3 - Release Note

Marketplace