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How-to guides

Users can create the service by entering the required information for PostgreSQL (DBaaS) through the Samsung Cloud Platform Console and selecting detailed options.

Cloud Monitoring Service Termination Notice

According to the policy of Samsung Cloud Platform, the Cloud Monitoring service is scheduled to be discontinued.

Accordingly, services whose monitoring metrics are linked in Cloud Monitoring will no longer be able to monitor resources through Cloud Monitoring after the service improvement work in November 2026.
After that, resource monitoring can be continuously performed through the ServiceWatch service released in October 2025.

To ensure smooth service usage, proceed with the migration work according to the service termination schedule below.

  1. Guide to Applying Resource-Specific Monitoring Services

    • New Resources: Resources created after the service improvement work in July 2026 are provided with monitoring using the ServiceWatch service by default.
    • Existing resources: After the service improvement work in September 2026, monitoring is provided concurrently through the Cloud Monitoring service and the ServiceWatch service.
    • During the parallel operation period, you must prepare for the Servicewatch transition. *
      Performance and log data backup, user-configured settings linked with existing Cloud Monitoring (e.g. Check the event policies, etc., and perform tasks such as resetting the ServiceWatch service, then complete them.
  2. Notice of the phased termination schedule for the Cloud Monitoring service

    • Console menu termination (September 2026 service improvement work)
      • You cannot access the Cloud Monitoring Console through the Console menu; you can only connect via the separate URLs for each region listed below.
Table. Cloud Monitoring console URLs by region
  • Service termination (service improvement work in November 2026)
    • All services of Cloud Monitoring, including the API, will be permanently discontinued.
      • After the service ends in November, Cloud Monitoring data cannot be viewed. * Be sure to complete the ServiceWatch migration within the parallel operation period**

Detailed information about ServiceWatch can be found in the ServiceWatch Overview.

PostgreSQL(DBaaS) Create

You can create and use a PostgreSQL (DBaaS) service from the Samsung Cloud Platform Console.

Guide
  • Before creating the service, configure the VPC’s Subnet type as General.
    • If the subnet type is Local, the creation of the corresponding Database service is not possible.
  • When loading more than 2 TB of large data, backups may take a long time or the database’s performance may degrade. * To prevent this, it is necessary to consider operational aspects such as cleaning up unnecessary data or migrating old data to the statistical collection environment.
  • This service is provided on a Single-AZ basis.

To create a PostgreSQL (DBaaS), follow the steps below.

  1. Click the All Services > Database > PostgreSQL(DBaaS) menu. 1. Navigate to the Service Home page of PostgreSQL (DBaaS).

  2. On the Service Home page, click the PostgreSQL(DBaaS) Create button. 2. PostgreSQL(DBaaS) Creation Navigate to the page.

  3. On the PostgreSQL(DBaaS) Creation page, enter the information required to create the service and select detailed options.

    • Select the required information in the Image and version selection area.
      Category
      Required status
      Detailed description
      Image versionrequiredProvide a list of PostgreSQL (DBaaS) versions
      Table. PostgreSQL (DBaaS) Image and version selection items
    • In the Service Information Input area, enter or select the required information.
      Category
      Required
      Detailed description
      Server name PrefixrequiredThe server name where the DB will be installed
      • must start with a lowercase English letter, and using lowercase letters, numbers, and special characters (-) be entered with 3 to 13 characters
      • Based on the server name, a postfix such as 001, 002 is appended to generate the actual server name
      Cluster namerequiredCluster name of the DB servers
      • Enter using English letters, 3 to 20 characters
      • A cluster is a unit that groups multiple servers
      Service Type > Server TyperequiredServer type for DB installation
      • Standard: Standard specification commonly used
      • High Capacity: Large-capacity server with 24 vCores or more
      Service Type > Planned ComputeSelectionResource status with Planned Compute configured
      • In Use: Number of resources with Planned Compute configured that are currently in use
      • Configured: Number of resources with Planned Compute configured
      • Coverage Preview: Amount applied per resource by Planned Compute
      • Create Planned Compute Service: Navigate to the Planned Compute service request page
      Service Type > Block StoragerequiredBlock Storage settings used by the DB according to purpose
      • Basic OS: Area where the DB engine is installed
      • DATA: Storage area for table data, archive files, etc.
        • Select a storage type and then enter the capacity (see Create Block Storage for details on each Block Storage type)
          • SSD: High‑performance general volume
          • HDD: General volume
          • SSD_KMS, HDD_KMS: Additional encrypted volumes that use Samsung Cloud Platform KMS (Key Management System) encryption keys
        • The configured storage type is applied identically to additional storage
        • Capacity must be entered as a multiple of 8 within the range 16–5,120
        • Because executing SQL or monthly batch jobs can cause large sorts that may interrupt service, a separate TEMP storage should be allocated and used
        • Add: DATA, Archive, TEMP, Backup data storage areas
          • After selecting Use, enter the storage’s purpose and capacity
          • The storage type is applied the same as the type set for DATA, and capacity can be entered as a multiple of 8 within the range 16–5,120
          • To add storage, click the Add button; to delete, click the x button. Up to 9 can be added.
          • Backup data is temporarily stored in the BACKUP storage before transmission
            • If the data to be backed up exceeds 100 GB and undergoes frequent changes, it is recommended to add a separate BACKUP storage for reliable backup; the backup capacity is advised to be set at about 60 % of the DATA capacity.
            • If a BACKUP storage is not added, the /tmp area is used, and backup fails if capacity is insufficient
          • For each service, Archive, TEMP, and BACKUP storages are allocated only one Block Storage each
      Redundant configurationSelectRedundancy configuration status
      • When redundancy configuration is used, the DB instance is set up as an Active DB and a Standby DB
      Network > Common SettingsrequiredNetwork settings for the servers created by the service
      Select when you want to apply the same settings to all installed servers
      Select a pre‑created VPC, Subnet, IP, and Public NAT
      Each server’s IP is generated automatically
      The Public NAT feature is available only when the VPC is connected to an Internet Gateway. Selecting Use allows you to choose from the reserved IPs in the VPC product’s Public IP. For more details, refer to Public IP 생성하기
      Network > Server SettingsrequiredNetwork settings where servers generated by the service are installed
      • Select when you want to apply different settings per installed server
      • Select a pre‑created VPC, Subnet, IP, and Public NAT
        • Enter the IP for each server
        • The Public NAT feature is available only when the VPC is connected to an Internet Gateway. Use when checked, you can select from reserved IPs in the VPC product’s Public IP. For more details, see Creating Public IP
      IP access controlSelectionService access policy configuration
      • Since the access policy is set for the IP entered on the page, you do not need to configure a separate Security Group policy
      • Enter the IP in IP format (e.g., 192.168.10.1) or CIDR format (e.g., 192.168.10.0/24, 192.168.10.1/32) and click the Add button
      • To delete an entered IP, click the x button next to the IP
      Maintenance periodSelectionDB maintenance window
      • If you select Use, set the day of week, start time, and duration
      • The maintenance window is a feature that allows the user to set the time slot for performing patch operations, and any patch work within that period must be performed directly by the user.
      • We ask you to set a maintenance window for the stable operation of the system, and we are not responsible for any issues arising from not setting it or from failure to perform tasks within the window.
      Table. PostgreSQL (DBaaS) Service Information Input Items
    • Database Configuration Required Information Input Enter or select the required information in the area.
      Category
      Required status
      Detailed description
      Database nameRequiredServer name applied when installing DB
      • starts with an English letter and must be entered using English letters and numbers, 3 to 20 characters
      Database usernameRequiredDB user name
      • An account with the same name is also created on the OS
      • Enter using lowercase English letters, 2 to 20 characters
      • Restricted database user names can be checked in the Console
      Database passwordRequiredPassword to use when accessing the DB
      • Enter 8 to 30 characters, including letters, numbers, and special characters (excluding “ ‘)
      Verify Database PasswordrequiredRe-enter the same password to be used for DB access.
      Database Port numberRequiredPort number required for DB connection
      • Enter the DB port within the range 1200 to 65535
      Backup > UseSelectionBackup usage
      • Select Use to set the backup file retention period, backup start time, and Archive backup interval
      Backup > Retention PeriodSelectionBackup retention period
      • Select the backup retention period, and set the file retention period from 7 days to 35 days
      • Backup files incur additional charges based on their size
      Backup > Backup Start PeriodSelectionBackup start time
      • Select backup start time
      • The minutes (minutes) during which the backup runs are set randomly, and the backup end time cannot be configured
      Backup > Archive backup cycleSelectArchive backup interval
      • Select the archive backup interval
      • The archive backup interval is recommended at 1 hour. Selecting 5 minutes, 10 minutes, or 30 minutes may affect DB performance.
      Audit Log SettingsSelectWhether to store Audit Log
      • Select Use to configure the Audit Log feature
        • DDL, DML, and user connection information records are stored
          • Users can specify the type of SQL statements to audit via the log_statement parameter, and can modify it through the Parameter screen
        • Enabling Audit may degrade database performance
      ServiceWatch log collectionSelectServiceWatch log collection status
      • Select Use to configure the ServiceWatch log collection feature
      • It is provided free of charge up to 5 GB for all services within the Account, and charges apply based on storage size if it exceeds 5 GB.
      • When collected, log groups and log streams are created automatically, and they cannot be deleted until the resource is removed.
      • To prevent exceeding 5 GB, it is recommended to delete log data directly or shorten the retention period.
      ParameterrequiredParameters to be used in the DB
      • Query button can be clicked to view detailed information of the parameter
      • Parameters can be modified after the DB creation is complete, and after modification the DB must be restarted
      Database EncodingRequiredCharacter encoding method to use for the DB
      • Character set used when storing text data
      • The DB is created with the selected encoding set as default
      DB LocalerequiredLocale to be used in the DB
      • settings related to string handling, number/currency/date/time formatting, etc.
      • The DB is created with the selected Locale as the default setting
      time zonerequiredStandard time zone for the database
      Table. PostgreSQL(DBaaS) Database configuration items
    • In the Additional Information Input area, enter or select the required information.
      Category
      Required status
      Detailed description
      tagSelectAdd Tag
      • Up to 50 per resource can be added
      • After clicking the Add Tag button, enter or select Key, Value values
      Table. PostgreSQL(DBaaS) additional information input fields
  4. Summary Check the detailed information and estimated billing amount generated in the panel, and click the Create button.

    • When creation is complete, check the created resource on the Resource List page.

PostgreSQL(DBaaS) Check detailed information

The PostgreSQL (DBaaS) service allows you to view and edit the full resource list and detailed information. PostgreSQL(DBaaS) Details page consists of Details, Tags, Activity History tabs, and when the DB has a Replica configured, an additional Replica Information tab is included.

Follow the steps below to view detailed information about the PostgreSQL (DBaaS) service.

  1. All Services > Database > PostgreSQL(DBaaS) Click the menu. 1. Navigate to the Service Home page of PostgreSQL (DBaaS).
  2. On the Service Home page, click the PostgreSQL(DBaaS) menu. 2. PostgreSQL(DBaaS) List Navigate to the page.
  3. PostgreSQL(DBaaS) List Click the resource to view detailed information on the page. 3. PostgreSQL(DBaaS) Details Go to the page.
    • PostgreSQL(DBaaS) Details The top of the page displays status information and details about additional features.
      CategoryDetailed description
      Cluster statusCluster status with DB installed
      • Creating: Cluster is being created
      • Editing: Cluster is being changed to an operational state
      • Error: Cluster encountered an error while performing tasks
        • If it occurs continuously, contact the administrator
      • Failed: Cluster failed during creation
      • Restarting: Cluster is being restarted
      • Running: Cluster is operating normally
      • Starting: Cluster is starting
      • Stopped: Cluster is stopped
      • Stopping: Cluster is being stopped
      • Synchronizing: Cluster is synchronizing
      • Terminating: Cluster is being terminated
      • Unknown: Cluster status is unknown
        • If it occurs continuously, contact the administrator
      • Upgrading: Cluster is being upgraded
      Cluster controlButtons that can change the cluster state
      • Start: Start a stopped cluster
      • Stop: Stop a running cluster
      • Restart: Restart a running cluster
      • Switch-Over: Convert a standby cluster to active
      More featuresCluster management buttons
      • Service status synchronization: View real-time DB service status
      • Backup history: If backup is configured, verify successful execution and view the history
      • Database recovery: Recover the DB based on a specific point in time
      • Parameter management: View and modify DB configuration parameters
      • Replica configuration: Configure a read-only cluster as a Replica
      • Replica configuration (Other Region): Configure a disaster-recovery Replica in another region; if the account has no region to configure, the button is disabled
      • DB user management: View and manage DB account (user) information registered in the DB
      • DB access control management: Register and revoke IPs allowed to access based on DB accounts registered in the DB
      • Archive settings management: Set archive file retention period and configure archive mode
      • DB Log export: Export stored logs to the user’s Object Storage via audit settings
      • Migration configuration: Provides migration functionality using replication method
      • Block Storage usage management: Provides usage query functionality per Block Storage type
      • OS (Kernel) upgrade: Upgrade OS Kernel version
      Service cancellationCancel service button
      Table. PostgreSQL (DBaaS) status information and additional features

Detailed Information

PostgreSQL (DBaaS) List page allows you to view detailed information of the selected resource and, if needed, modify the information.

CategoryDetailed description
Server InformationServer information configured in this cluster
  • Category: Server type (Active, Standby, Replica)
  • Server name: Server name
  • IP Port: Server IP and port
  • Availability Zone: Server creation location
  • Status: Server status
ServiceService name
Resource TypeResource Type
SRNUnique resource ID in Samsung Cloud Platform
  • In DB service, it means the cluster SRN
Resource NameResource name
  • means the cluster name in the DB service
Resource IDUnique resource ID in the service
ConstructorUser who created the service
Creation Date/TimeService creation date and time
ModifierUser who edited the service information
Modification date and timeDate and time the service information was modified
Image versionInstalled DB image and version information
  • If a version upgrade is required, click the Edit icon to configure
Cluster typeCluster types (Master Cluster, Replica Cluster, Migration Cluster)
Cluster nameCluster name of the DB servers
Master cluster nameReplica’s Master cluster name
  • If detailed information for the Replica is available, it can be checked
Database nameServer name applied during DB installation
Database usernameDB user name
Planned ComputeResource status with Planned Compute configured
maintenance periodDB patch work period setting status
  • If you need to set the maintenance period, click the Edit icon to configure
BackupBackup configuration status
  • If a backup configuration is required, click the Edit icon to set it
  • If an immediate backup is needed, click the Immediate Backup button to set it
Audit Log SettingsAudit Log Configuration Status
  • If you need to configure Audit Log, click the Edit icon to set it
ServiceWatch log collectionServiceWatch Log Collection Configuration Status
  • If log collection configuration is required, click the Edit icon next to Log Collection to configure
time zoneStandard time zone for the database
DB LocaleLocale to use in the DB
Database EncodingCharacter encoding to use for the DB
VIPVirtual IP information
  • can be checked only when redundancy is configured
NetworkNetwork information where the DB is installed (VPC, Subnet, VIP, NAT IP(VIP))
IP access controlService access policy settings
  • If you need to add or remove IPs, click the Edit icon to configure
Active & StandbyActive/Standby server type, base OS, additional Disk information
  • If you need to modify the server type, click the Edit icon next to the server type to set it. Refer to the server type modification procedure at 서버 타입 변경하기
    • Modifying the server type requires a server reboot
  • If you need to expand storage, click the Edit icon next to the storage capacity to expand it. Refer to the storage expansion procedure at 스토리지 증설하기
  • If you need to add storage, click the Add Disk button next to the additional Disk to add it. Refer to the storage addition procedure at 스토리지 추가하기
Table. PostgreSQL (DBaaS) Database detailed information items

Replica information

Replica information tab is enabled only when a Replica is configured in the cluster. Replica information tab allows you to view the Master cluster name, replica count, and the replication status of the Replica.

CategoryDetailed description
Master informationName of the Master cluster
Replica countNumber of Replicas created in the Master cluster
Replica statusReplica server status in the Master cluster
  • Server name, status query, status details, and status check time can be viewed
  • To view the Replica status, click the Status Query button
    • While the query is in progress, the cluster remains in Synchronizing state, and when the query completes, the cluster changes to Running state
Table. Replica information tab detailed information items

Tag

PostgreSQL (DBaaS) List page allows you to view the tag information of the selected resource, and you can add, modify, or delete it.

CategoryDetailed description
Tag listTag list
  • You can view the Key and Value information of the tag
  • A maximum of 50 tags can be added per resource
  • When entering a tag, search and select from the list of previously created Keys and Values
Table. PostgreSQL (DBaaS) tag tab item

Job History

PostgreSQL(DBaaS) List page allows you to view the operation history of the selected resource.

CategoryDetailed description
Task History ListResource Change History
  • Operation Timestamp, Resource ID, Resource Name, Operation Details, Event Topic, Operation Result, Operator Information Check
Table. Work History Tab Detailed Information Items

PostgreSQL(DBaaS) Managing Resources

If you need to change or restore the existing configuration options of a created PostgreSQL (DBaaS) resource, or require a replica configuration, you can perform the task on the PostgreSQL(DBaaS) Details page.

Control Operation

If changes occur to a running PostgreSQL (DBaaS) resource, you can start, stop, or restart it. Also, when HA is configured, you can switch the Active-Standby servers via a switch‑over.

To control the operation of PostgreSQL (DBaaS), follow the steps below.

  1. All Services > Database > PostgreSQL(DBaaS) Click the menu. 1. Navigate to the Service Home page of PostgreSQL (DBaaS).
  2. On the Service Home page, click the PostgreSQL(DBaaS) menu. 2. PostgreSQL(DBaaS) List Go to the page.
  3. On the PostgreSQL(DBaaS) List page, click the resource you wish to control. 3. PostgreSQL(DBaaS) Details Navigate to the page.
  4. Check the PostgreSQL (DBaaS) status and complete the change using the control button below.
    • Start: The server where the DB service is installed and the DB service are running(Running).
    • Stop: The server where the DB service is installed and the DB service will be stopped (Stopped).
    • Restart: Only the DB service will be restarted.
    • Switch Over: You can switch the DB’s active server and standby server.

Synchronize service status

You can synchronize the real-time service status of PostgreSQL (DBaaS).

Follow the steps below to check the service status of PostgreSQL (DBaaS).

  1. All Services > Database > PostgreSQL(DBaaS) Click the menu. 1. Go to the Service Home page of PostgreSQL (DBaaS).
  2. On the Service Home page, click the PostgreSQL(DBaaS) menu. 2. PostgreSQL(DBaaS) List Go to the page.
  3. PostgreSQL (DBaaS) List page, click the resource to view the service status. 3. PostgreSQL(DBaaS) Details Navigate to the page.
  4. Click the Service Status Synchronization button. 4. During the query, the cluster changes to Synchronizing state.
  5. Once the query completes, the status in the server information field is updated, and the cluster changes to Running status.

Change Server Type

You can change the configured server type.

Caution
If you modify the server type, a server restart is required. Please separately verify any software license modifications or software settings and their implementation resulting from changes to server specifications.

Follow these steps to change the server type.

  1. Click the All Services > Database > PostgreSQL(DBaaS) menu. 1. Go to the Service Home page of PostgreSQL (DBaaS).
  2. Click the PostgreSQL(DBaaS) menu on the Service Home page. 2. PostgreSQL(DBaaS) List Go to the page.
  3. On the PostgreSQL(DBaaS) list page, click the resource to change the server type. 3. PostgreSQL(DBaaS) Details Navigate to the page.
  4. Click the Edit icon of the server type you want to change at the bottom of the detailed information. 4. Edit Server Type The popup window opens.
  5. Edit Server Type In the popup, after selecting the server type, click the Confirm button.

Add storage

If you need more than 5 TB of data storage, you can add additional storage. In the case of a redundant DB configuration, all redundant servers are added simultaneously.

Caution
  • It is applied in the same way as the Storage type selected when creating the service.
  • For a DB configured with redundancy, adding storage is applied simultaneously to the storage of both the Active DB and the Standby DB.
  • If a Replica exists, the Master cluster’s storage cannot be larger than the Replica’s storage. * First expand the Replica storage, then expand the Master cluster storage.
  • When adding Archive/Temp storage, the DB restarts and is temporarily unavailable.

To add storage, follow the steps below.

  1. All Services > Database > PostgreSQL(DBaaS) Click the menu. 1. Go to the Service Home page of PostgreSQL (DBaaS).
  2. On the Service Home page, click the PostgreSQL(DBaaS) menu. 2. PostgreSQL(DBaaS) List Go to the page.
  3. Click the resource to add storage on the PostgreSQL(DBaaS) List page. 3. PostgreSQL(DBaaS) Details Navigate to the page.
  4. Click the Add Disk button at the bottom of the detailed information. 4. Additional Storage Request The popup window opens.
  5. Additional Storage Request In the popup window, after entering purpose and capacity, click the Confirm button.

Expanding Storage

Storage added to the data area can be expanded up to a maximum of 5 TB based on the initially allocated capacity. In the case of a redundant DB configuration, all redundant servers are expanded simultaneously.

To increase storage capacity, follow these steps.

  1. Click the All Services > Database > PostgreSQL(DBaaS) menu. 1. Navigate to the Service Home page of PostgreSQL (DBaaS).
  2. On the Service Home page, click the PostgreSQL(DBaaS) menu. 2. PostgreSQL(DBaaS) List Go to the page.
  3. On the PostgreSQL(DBaaS) List page, click the resource whose server type you want to change. 3. Go to the PostgreSQL(DBaaS) Details page.
  4. Click the Edit icon of the additional Disk you want to add at the bottom of the detailed information. 4. Edit Additional Storage The popup window opens.
  5. Edit Additional Storage After entering the expansion capacity in the popup window, click the Confirm button.

PostgreSQL(DBaaS) Terminate

You can cancel unused PostgreSQL (DBaaS) to reduce operating costs. However, if you terminate the service, the currently operating service may be discontinued immediately, so you should proceed with the termination only after fully considering the impact of the service interruption.

Caution
  • For a DB with a Replica configured, terminating the Master DB does not also delete the Replica. * If you also delete the replica, cancel it separately from the resource list.
  • If you terminate the DB, all stored data and any configured backup data will be deleted.

If you want to cancel PostgreSQL (DBaaS), follow the steps below.

  1. Click the All Services > Database > PostgreSQL(DBaaS) menu. 1. Navigate to the Service Home page of PostgreSQL (DBaaS).
  2. On the Service Home page, click the PostgreSQL(DBaaS) menu. 2. PostgreSQL(DBaaS) List Navigate to the page.
  3. PostgreSQL(DBaaS) List On the page, select the resource to cancel and click the Cancel Service button.
  4. Once termination is complete, verify on the PostgreSQL(DBaaS) list page that the resource has been terminated.
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Managing DB Services