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How-to guides

Users can create the service by entering the required information for Microsoft SQL Server (DBaaS) and selecting detailed options through the Samsung Cloud Platform Console.

Notice of Cloud Monitoring service termination

In accordance with the Samsung Cloud Platform policy, the Cloud Monitoring service is scheduled to be discontinued.

As a result, services that integrate monitoring metrics with Cloud Monitoring will no longer support resource monitoring through Cloud Monitoring after the service improvement work in November 2026.
You can continue to monitor resources through the ServiceWatch service, released in October 2025.

To ensure a smooth service experience, complete the migration in accordance with the service end schedule below.

  1. Guide to Applying Monitoring Services by Resource

    • New resources: Resources created after the service improvement work in July 2026 provide monitoring by default using the ServiceWatch service.
    • Existing resources: After the service improvement work in September 2026, monitoring will be provided concurrently through both the Cloud Monitoring service and the ServiceWatch service.
    • You must prepare for the Servicewatch transition during the parallel operation period. *
      Back up performance and log data, and preserve user-configured settings integrated with the existing Cloud Monitoring (e.g., Review the event policies and other settings, and then perform and complete tasks such as resetting the ServiceWatch service.
  2. Notice of the Phased Deprecation Schedule for the Cloud Monitoring Service

    • Console menu termination (September 2026 service improvement work)
      • You cannot access the Cloud Monitoring Console through the Console menu and can only access it via the separate region-specific URLs below.
Table. Cloud Monitoring console URLs by region
  • Service Discontinuation (Service Improvement Work in November 2026)
    • All Cloud Monitoring services, including the API, will be permanently discontinued.
      • **After the service ends in November, you can no longer query Cloud Monitoring data. * Complete the ServiceWatch migration within the mandatory parallel operation period.

For more information about ServiceWatch, see ServiceWatch Overview.

Create a Microsoft SQL Server (DBaaS)

You can create and use the Microsoft SQL Server (DBaaS) service in the Samsung Cloud Platform Console.

Notice
  • Before creating a service, configure the VPC Subnet type to General.
    • If the subnet type is Local, you cannot create the corresponding Database service.
  • When loading large volumes of data exceeding 2 TB, backups may take a long time to complete, or the performance of the database itself may degrade. * To prevent this, operational considerations are required, such as cleaning up unnecessary data or migrating old data to a statistical collection environment.
  • The service is provided on a single-AZ basis.

To create a Microsoft SQL Server (DBaaS) instance, follow these steps.

  1. Click the All Services > Database > Microsoft SQL Server(DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Create Microsoft SQL Server (DBaaS) button. 2. Go to the Create Microsoft SQL Server (DBaaS) page.
  3. On the Create Microsoft SQL Server (DBaaS) page, enter the information required to create the service and select the detailed options.
    • Select the required information in the Image and Version Selection area.
      Category
      Required
      Detailed Description
      Image versionRequiredProvide a list of Microsoft SQL Server (DBaaS) versions
      Table. Microsoft SQL Server (DBaaS) image and version selection options
    • Enter or select the required information in the Service Information Input area.
      Category
      Required
      Detailed Description
      Server Name PrefixRequiredServer name where the DB will be installed
      • Must start with a lowercase letter and be 3 to 13 characters long, using lowercase letters, numbers, and special characters (-)
      • A postfix such as 001 or 002 is appended to the server name to generate the actual server name
      Cluster NameRequiredThe cluster name in which the DB servers are configured
      • Enter 3 to 20 characters using English letters
      • A cluster is a unit that groups multiple servers
      Service Type > Server TypeRequiredServer type for the DB installation
      • Standard: Standard specifications commonly used
      • High Capacity: High-capacity servers with 24 vCores or more
      Service Type > Planned ComputeSelectResource status with Planned Compute configured
      • In Use: The number of resources in use among those with Planned Compute configured
      • Configured: The number of resources with Planned Compute configured
      • Coverage Preview: The amount applied by Planned Compute for each resource
      • Create Planned Compute Service: Navigate to the Planned Compute service request page
      Service Type > Block StorageRequiredConfigure the Block Storage used by the DB according to its purpose
      • Basic OS: The area where the DB engine is installed
      • DATA: The storage area for table data, archive files, and so on
        • After selecting a storage type, enter the capacity (For details on each Block Storage type, see Create Block Storage)
          • SSD: High-performance general volume
          • HDD: General volume
          • SSD_KMS, HDD_KMS: Additional encrypted volumes that use Samsung Cloud Platform KMS (Key Management System) encryption keys
          • The configured Storage type is also applied to additional storage
          • Enter the capacity as a multiple of 8 within the range of 16 to 5,120
          Additional: Data storage area
          • After selecting Use, enter the Purpose and Capacity of the storage
          To add storage, click the Add button. To delete it, click the x button
        • The capacity can be entered as a multiple of 8 within the range of 16 to 5,120, and up to 9 can be created
      Redundancy ConfigurationSelectWhether a high-availability configuration is in place
      • When a high-availability configuration is used, the DB instance is configured with a separation between the Active DB and the Standby DB.
      Using ADSelectSet whether to use a preconfigured AD (Active Directory) server
      • Domain Name: Domain name
      • Domain NetBIOS Name: Domain NetBIOS name
      • DNS Server IP: Enter the DNS server IP/secondary DNS server IP and click the Add button
        • Up to 5 entries can be added
      • AD Server ID: AD user ID
      • AD Server Password: User password
      • High Availability Cluster Name: Failover cluster name used when configuring high availability
        • Displayed only when using high availability options
      • Click Port Connection Guide to view the Security Group inbound/outbound rule information required to connect the SQL server and AD server
      Network > Common SettingsRequiredNetwork settings for the servers created by the service and installed on them. Select this option to apply the same settings to all servers being installed. Select a pre-created VPC, Subnet, IP, and Public NAT. The IP for each server is generated automatically. The Public NAT feature is available only if the VPC is connected to an Internet Gateway. When you check Use, you can select a reserved IP from the Public IPs of the VPC product. For details, see Create a Public IP.
      Network > Per-Server SettingsRequiredNetwork settings for the servers created by the service to be installed on
      • Select to apply different settings for each server being installed
      • Select a pre-created VPC, Subnet, IP, and Public NAT
        • Enter the IP for each server
        • The Public NAT feature is available only if the VPC is connected to an Internet Gateway. When Use is checked, you can select a reserved IP from the Public IPs of the VPC product. For details, see Create a Public IP
      IP Access ControlSelectConfigure Service Access Policy
      • Access policies are configured for the IPs entered on the page, so there is no need to separately configure Security Group policies.
      • Enter in IP format (example: 192.168.10.1) or CIDR format (example: 192.168.10.0/24, 192.168.10.1/32) and click the Add button.
      • To delete an entered IP, click the x button next to the IP.
      Maintenance PeriodSelectDB Maintenance Window
      • When you select Use, you can configure the day of the week, start time, and duration.
      • The maintenance window is a feature that allows users to set the time zone for performing patch operations. Patch operations within this time frame are the user’s responsibility.
      • To ensure stable system operation, please configure a maintenance window. We are not responsible for any issues arising from a missing configuration or failure to perform operations within the specified window.
      Table. Microsoft SQL Server (DBaaS) service configuration items
    • Enter or select the required information in the Database Configuration Required Information section.
      Category
      Required
      Detailed Description
      Database service nameRequiredDatabase management unit name
      • Must start with an uppercase letter and be 1 to 15 characters long, using only letters
      Database Name > DefaultRequiredServer name applied during DB installation. It must start with a letter and be 3 to 20 characters long, using letters, numbers, and special characters (.,_)
      Database Name > AddRequiredThe server name applied during DB installation. After selecting Usage, enter the name of the Database to install. The name must start with an English letter and be 3 to 20 characters long, using English letters, numbers, and special characters (., _)
      • The drive where data is stored for each Database can be selected from the drives added under Service Type > Block Storage
      • Adding Databases is available only in the Enterprise version, with a maximum of 100 Databases
      Database usernameRequiredDB user name
      • A system account with the same name is also created on the OS.
      • Enter 2 to 20 characters using lowercase letters.
      • The following names cannot be used as database user names:
        • root, user, sdscmpif, hacluster, adm, games, nobody, sshd, system, mail, postfix, sa, maxigent_cl
      Database passwordRequiredDB connection password
      • Enter 8-30 characters, including letters, numbers, and special characters (excluding “ ‘)
      Verify the database passwordRequiredVerify the database connection password
      • Re-enter the database connection password
      Database Port NumberRequiredDB connection port number
      • Enter the DB port within the range of 1200 to 65535
      LicenseRequiredSQL Server License Key
      • Enter the issued license key
      • If the entered license key is invalid, the service may not be created
      Backup > UsageSelectWhether to use backup
      • Select Use to configure the backup file retention period, backup start time, full backup schedule (day of the week), and archive backup frequency
      Backup > Retention PeriodSelectBackup retention period
      • Select the backup retention period. The file retention period can be set from 7 to 35 days.
      • Backup files are subject to separate charges based on capacity.
      Backup > Backup Start PeriodSelectBackup start time
      • Select the backup start time
      • The minutes at which the backup is performed are set randomly, and the backup end time cannot be configured
      Backup > Full Backup Schedule (Day of Week)SelectFull backup schedule
      • Select the day of the week to run the full backup
      • Full backups run on a weekly cycle
      Backups > Archive backup frequencySelectArchive backup interval
      • Select an archive backup interval
      • A 1-hour archive backup interval is recommended. Selecting 5 minutes, 10 minutes, or 30 minutes may affect DB performance.
      Audit Log ConfigurationSelectWhether to save the Audit Log
      • Select Use to configure the Audit Log feature
      • DDL and user connection information are recorded
      • Enabling Audit may degrade DB performance
      ServiceWatch log collectionSelectWhether to collect ServiceWatch logs
      • Select Use to configure the ServiceWatch log collection feature
      • Provided free of charge for all services within the Account up to 5 GB. For usage exceeding 5 GB, fees are charged based on storage capacity
      • When collection is enabled, log groups and log streams are created automatically and cannot be deleted until the associated resources are deleted
      • To prevent exceeding 5 GB, we recommend directly deleting log data or shortening the retention period
      ParameterRequiredDB configuration parameters
      • Click the View button to view detailed parameter information.
      • Parameters can be modified only after service creation is complete. A DB restart is required after any modifications.
      DB CollationSelectData Alignment Method
      • A command that specifies the data alignment and comparison method. Depending on the settings, the operation results may vary.
      Time zoneRequiredThe standard time zone in which the database will be used
      Table. Microsoft SQL Server (DBaaS) Database configuration items
    • Enter or select the required information in the Additional Information area.
      Category
      Required
      Detailed Description
      TagSelectAdd Tag
      • You can add up to 50 tags per resource
      • Click the Add Tag button, then enter or select the Key and Value
      Table. Microsoft SQL Server (DBaaS) additional information input items
  4. Review the details and estimated billing amount generated in the Summary panel, and then click the Generate button.
    • After generation is complete, check the created resource on the Resource List page.

Viewing Microsoft SQL Server (DBaaS) details

The Microsoft SQL Server (DBaaS) service allows you to view and modify the full resource list and detailed information. The Microsoft SQL Server (DBaaS) Details page consists of the Details, Secondary (DR) Information, Tags, and Operation History tabs. For databases with a configured Secondary (DR), the Secondary (DR) Information tab is additionally included.

To view detailed information about the Microsoft SQL Server (DBaaS) service, follow these steps.

  1. Click the All Services > Database > Microsoft SQL Server(DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Go to the Microsoft SQL Server (DBaaS) List page.
  3. On the Microsoft SQL Server (DBaaS) List page, click the resource for which you want to view detailed information. 3. Go to the Microsoft SQL Server (DBaaS) Details page.
    • The Microsoft SQL Server (DBaaS) Details page displays status information and add-on feature information at the top.
      CategoryDetailed Description
      Cluster statusCluster status with the DB installed
      • Creating: The cluster is being created
      • Editing: The cluster is transitioning to a state where it is performing an Operation
      • Error: The cluster encountered a failure while performing a task
        • If this occurs persistently, contact the administrator
      • Failed: The cluster failed during the creation process
      • Restarting: The cluster is being restarted
      • Running: The cluster is operating normally
      • Starting: The cluster is being started
      • Stopped: The cluster is stopped
      • Stopping: The cluster is being stopped
      • Synchronizing: The cluster is being synchronized
      • Terminating: The cluster is being deleted
      • Unknown: The cluster status is unknown
        • If this occurs persistently, contact the administrator
      • Upgrading: The cluster is transitioning to a state where it is performing an upgrade
      Cluster ControlButtons that can change the cluster state
      • Start: Starts a stopped cluster
      • Stop: Stops a running cluster
      • Restart: Restarts a running cluster
      • Switch-Over: Switches a Standby cluster to Active
      View additional featuresCluster-related management buttons
      • Service Status Synchronization: Query the real-time DB service status
      • Backup History: If backups are configured, check whether backups are running normally and review the history
      • Database Recovery: Restore the DB based on a specific point in time
      • Parameter Management: View and modify DB configuration parameters
      • Secondary Configuration: Configure a read-only Secondary (DR) cluster
      • Secondary Configuration (Other-Region): Configure a Secondary for disaster recovery in a different region. If no region is available to configure in the corresponding Account, this button is disabled
      • DB User Management: View and manage DB account (user) information registered in the DB
      • DB Log Export: Export logs stored through Audit settings to the user’s Object Storage
      • Primary Promotion: Promote a Secondary (DR) to Primary to ensure DB service continuity
      Service CancellationButton for canceling the service
      Table. Microsoft SQL Server (DBaaS) status information and additional features

Detailed Information

On the Microsoft SQL Server (DBaaS) List page, you can view the details of the selected resource and modify the information as needed.

CategoryDetailed Description
Server InformationServer information configured in the cluster
  • Category: Server type (Primary, Secondary)
  • Server Name: Server name
  • IP Port: Server IP and port
  • Availability Zone: Server creation location
  • Status: Server status
ServiceService Name
Resource TypeResource Type
SRNUnique Resource ID in Samsung Cloud Platform
  • In the DB service, this refers to the cluster SRN.
Resource NameResource name
  • In DB services, this refers to the cluster name.
Resource IDUnique resource ID in the service
ConstructorThe user who created the service
CreatedService creation date and time
EditorUser who modified the service information
Date and time of modificationDate and time when service information was modified
Image versionInstalled DB image and version information
  • If a version upgrade is required, click the Edit icon to configure the settings
Cluster NameThe cluster name in which the servers are configured
Database service nameDatabase management unit name
Database usernameDB username
Database Name > Default DatabaseServer name applied during DB installation
Database Name > Add DatabaseServer name applied during DB installation
  • To add a database, click the Add button. For details on adding a database, see Add a Database.
  • To delete a database, click the Edit icon. For details on deleting a database, see Delete a Database.
Planned ComputeCurrent status of resources configured for Planned Compute
Maintenance periodDB Maintenance Period Status
  • If you need to configure the maintenance period, click the Edit icon to configure it.
BackupBackup Configuration Status
  • If backup configuration is required, click the Edit icon to configure the settings.
  • If an immediate backup is required, click the Immediate Backup button to configure the settings.
Audit Log ConfigurationAudit Log Configuration Status
  • If you need to configure the Audit Log, click the Edit icon to configure it.
ServiceWatch log collectionServiceWatch Log Collection Configuration Status
  • If log collection configuration is required, click the Edit icon next to Log Collection to configure it.
Time zoneThe standard time zone in which the database will be used
DB CollationData Alignment
AD informationServer AD Information
VIPVirtual IP information
  • Available only when high availability is configured
NetworkNetwork information (VPC, Subnet) of the installed DB
IP Access ControlConfigure service access policies. To add or remove IPs, click the Edit icon to configure the settings.
Primary & SecondaryPrimary/Secondary server type, default OS, and additional disk information
  • To modify the server type, click the Modify icon next to the server type to configure it. For the server type modification procedure, refer to Change Server Type.
    • Modifying the server type requires a server restart.
  • To expand storage, click the Modify icon next to the storage capacity to expand it. For the storage expansion procedure, refer to Expand Storage.
  • To add storage, click the Add Disk button next to Additional Disk to add it. For the storage addition procedure, refer to Add Storage.
Table. Microsoft SQL Server (DBaaS) Database detailed information items

Secondary (DR) Information

The Secondary(DR) Information tab is enabled only when a Secondary(DR) is configured. You can view the master cluster name, the number of secondary (DR) clusters, and the secondary (DR) status on the Secondary(DR) Information tab.

CategoryDetailed Description
Primary informationName of the primary cluster
Secondary (DR) countNumber of Secondary (DR) instances created in the Primary cluster
Secondary (DR) statusStatus of the Secondary (DR) server created in the Primary cluster
  • You can check the server name, status, status details, status check time, and region.
  • To query the Secondary (DR) status, click the Status Query button.
    • While the query is in progress, the cluster remains in the Synchronizing state. Once the query is complete, the cluster changes to the Running state.
Table. Microsoft SQL Server (DBaaS) Secondary (DR) Details tab items

Tag

On the Microsoft SQL Server (DBaaS) List page, you can view the tag information for the selected resource and add, modify, or delete tags.

CategoryDetailed Description
Tag ListTag list
  • You can view the Key and Value information for tags.
  • You can add up to 50 tags per resource.
  • When entering tags, you can search and select from the list of existing Keys and Values.
Table. Microsoft SQL Server (DBaaS) tag tab items

Job History

You can view the operation history of the selected resource on the Microsoft SQL Server (DBaaS) List page.

CategoryDetailed Description
Work History ListResource Change History
  • View operation timestamp, resource ID, resource name, operation details, event topic, operation result, and operator information
Table. Detailed information items in the Microsoft SQL Server (DBaaS) Work History tab

Managing Microsoft SQL Server (DBaaS) Resources

To modify or restore existing configuration options, manage parameters, or perform other tasks for a created Microsoft SQL Server (DBaaS) resource, use the Microsoft SQL Server (DBaaS) Details page.

Controlling Operation

You can start, stop, or restart a running Microsoft SQL Server (DBaaS) resource when changes occur. Additionally, in an HA configuration, you can switch the primary and secondary servers through a switchover.

To control the operation of Microsoft SQL Server (DBaaS), follow these steps.

  1. Click the All Services > Database > Microsoft SQL Server(DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Go to the Microsoft SQL Server (DBaaS) List page.
  3. On the Microsoft SQL Server (DBaaS) List page, click the resource you want to control. 3. Go to the Microsoft SQL Server (DBaaS) Details page.
  4. Check the status of Microsoft SQL Server (DBaaS) and complete the changes using the control buttons below.
    • Start: The DB service is installed on the server, and the DB service is running.
    • Stop: The server where the DB service is installed and the DB service are stopped.
    • Restart: Only the DB service is restarted.
    • Switch Over: You can switch the Primary and Secondary servers of the DB.

Synchronize service status

You can synchronize the real-time service status of Microsoft SQL Server (DBaaS).

To check the service status of Microsoft SQL Server (DBaaS), follow these steps.

  1. Click the All Services > Database > Microsoft SQL Server(DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Go to the Microsoft SQL Server (DBaaS) List page.
  3. On the Microsoft SQL Server (DBaaS) List page, click the resource to check its service status. 3. Go to the Microsoft SQL Server (DBaaS) Details page.
  4. Click the Service Status Sync button. 4. While the query is in progress, the cluster changes to the Synchronizing state.
  5. When the query is complete, the status in the server information section is updated, and the cluster changes to the Running state.

Change Server Type

You can change the configured server type.

To change the server type, follow these steps.

Warning
  • Modifying the server type requires a server restart. * For changes to server specifications, refer to the separate documentation for software license modifications, software configuration, and implementation.
  1. Click the All Services > Database > Microsoft SQL Server(DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Go to the Microsoft SQL Server (DBaaS) List page.
  3. On the Microsoft SQL Server (DBaaS) List page, click the resource for which you want to change the server type. 3. Go to the Microsoft SQL Server (DBaaS) Details page.
  4. Click the Edit icon for the server type you want to change at the bottom of the details section. 4. The Edit Server Type popup window opens.
  5. In the Edit Server Type popup, select a server type and then click the OK button.

Add Storage

If you need more than 5 TB of data storage space, you can add storage. For a database configured for high availability, both high-availability servers are added simultaneously.

To add storage capacity, follow these steps.

Warning
  • It is applied identically to the Storage type selected when creating the service.
  • For high-availability databases, adding storage is applied simultaneously to both the primary and secondary database storage.
  1. Click the All Services > Database > Microsoft SQL Server(DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Go to the Microsoft SQL Server (DBaaS) List page.
  3. On the Microsoft SQL Server (DBaaS) List page, click the resource to add storage. 3. Go to the Microsoft SQL Server (DBaaS) Details page.
  4. Click the Add Disk button at the bottom of the details section. 4. The Request Additional Storage popup window opens.
  5. In the Request Additional Storage popup, enter the purpose and capacity, then click the Confirm button.

Expanding Storage

Storage added to the data area can be expanded up to a maximum of 5 TB based on the initially allocated capacity. For a database configured with high availability, both servers in the high-availability pair are scaled out simultaneously.

To expand storage capacity, follow these steps.

  1. Click the All Services > Database > Microsoft SQL Server(DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Go to the Microsoft SQL Server (DBaaS) List page.
  3. On the Microsoft SQL Server (DBaaS) List page, click the resource for which you want to change the server type. 3. Go to the Microsoft SQL Server (DBaaS) Details page.
  4. Click the Edit icon for the additional disk you want to add at the bottom of the details section. 4. The Edit Additional Storage popup opens.
  5. In the Modify Additional Storage dialog box, enter the expansion capacity and click the OK button.

Terminate Microsoft SQL Server (DBaaS)

You can reduce operational costs by canceling unused Microsoft SQL Server (DBaaS). However, if you cancel the service, the running service may be immediately interrupted. Therefore, you must carefully consider the impact of the service interruption before proceeding with the cancellation.

Warning
If you delete a DB, all stored data and backups, if configured, are deleted as well.

To cancel Microsoft SQL Server (DBaaS), follow these steps.

  1. Click the All Services > Database > Microsoft SQL Server(DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Go to the Microsoft SQL Server (DBaaS) List page.
  3. On the Microsoft SQL Server (DBaaS) List page, select the resource to cancel and click the Cancel Service button.
  4. After the cancellation is complete, verify that the resource has been canceled on the Microsoft SQL Server (DBaaS) list page.
ServiceWatch metric
Managing DB Services