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How-to guides

Users can create the service by entering the required information for Microsoft SQL Server (DBaaS) and selecting detailed options through the Samsung Cloud Platform Console.

Cloud Monitoring 서비스 종료 안내

According to the policy of Samsung Cloud Platform, the Cloud Monitoring service is scheduled to be discontinued.

Accordingly, services whose monitoring metrics are linked in Cloud Monitoring will no longer be able to monitor resources through Cloud Monitoring after the service improvement work in November 2026.
After that, resource monitoring can be continuously performed through the ServiceWatch service released in October 2025.

To ensure smooth service usage, proceed with the migration work according to the service termination schedule below.

  1. Resource-Specific Monitoring Service Application Guide

    • New Resources: Resources created after the July 2026 service improvement work are provided with default monitoring using the ServiceWatch service.
    • Existing resources: After the service improvement work in September 2026 We provide concurrent monitoring through Cloud Monitoring and ServiceWatch services.
    • During the parallel operation period, you must prepare for the Servicewatch transition. *
      Performance and log data backup, settings configured by users linked with existing Cloud Monitoring (e.g. Check the (event policy, etc.) and perform tasks such as resetting the ServiceWatch service, and complete them.
  2. Cloud Monitoring Service Phased Termination Schedule Notice

    • Console menu termination (September 2026 service improvement work)
      • You cannot access the Cloud Monitoring Console through the Console menu; you can only connect via the separate URLs for each region listed below.
  • Service termination (service improvement work in November 2026)
    • All services of Cloud Monitoring, including the API, will be permanently discontinued.
      • After the service ends in November, Cloud Monitoring data cannot be viewed. * Be sure to complete the ServiceWatch migration work within the parallel operation period**

Detailed information about ServiceWatch can be found by referring to ServiceWatch 개요.

Create Microsoft SQL Server(DBaaS)

You can create and use the Microsoft SQL Server (DBaaS) service from the Samsung Cloud Platform Console.

안내
  • Before creating the service, configure the VPC’s Subnet type as General.
    • If the subnet type is Local, the corresponding Database service cannot be created.
  • When loading more than 2 TB of large data, backups may take a long time or the database’s performance may degrade. * To prevent this, it is necessary to consider operational aspects such as cleaning unnecessary data or migrating old data to a statistical collection environment.
  • This service is provided on a Single-AZ basis.

To create a Microsoft SQL Server(DBaaS), follow these steps.

  1. All Services > Database > Microsoft SQL Server(DBaaS) Click the menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) Create button. 2. Microsoft SQL Server(DBaaS) creation Navigate to the page.
  3. On the Microsoft SQL Server(DBaaS) Creation page, enter the information required to create the service and select detailed options.
    • Select the required information in the Image and version selection area.
      Category
      required status
      Detailed description
      Image versionRequiredProvide a version list of Microsoft SQL Server (DBaaS)
      Table. Microsoft SQL Server (DBaaS) Image and version selection options
    • Enter or select the required information in the Service Information Input area.
      Category
      Required status
      Detailed description
      Server name PrefixRequiredThe server name where the DB will be installed
      • must start with a lowercase English letter and be entered using lowercase letters, numbers, and special characters (-) with a length of 3 to 13 characters
      • Based on the server name, a postfix such as 001, 002 is appended to create the actual server name
      Cluster nameRequiredCluster name of the DB servers
      • Enter using English letters, 3 - 20 characters
      • A cluster is a unit that groups multiple servers
      Service Type > Server TypeRequiredServer type for DB installation
      • Standard: Standard specifications commonly used
      • High Capacity: Large-capacity server with 24 vCores or more
      Service Type > Planned ComputeSelectionStatus of resources with Planned Compute set
      • In Use: Number of resources with Planned Compute that are currently in use
      • Configured: Number of resources with Planned Compute set
      • Coverage Preview: Amount applied by Planned Compute per resource
      Service Type > Block StorageRequiredConfigure Block Storage used by the DB according to its purpose
      • Basic OS: Area where the DB engine is installed
      • DATA: Storage area for table data, archive files, etc.
        • After selecting the storage type, enter the capacity (see Block Storage 생성하기 for details on each Block Storage type)
          • SSD: High‑performance general volume
          • HDD: General volume
          • SSD_KMS, HDD_KMS: Additional encrypted volumes that use Samsung Cloud Platform KMS (Key Management System) encryption keys
          • The configured storage type is also applied to additional storage
          • Enter the capacity as a multiple of 8 within the range 16 to 5,120
          Additional: Data storage area
          • After selecting Use, enter the storage’s Purpose and Capacity
          To add storage, click the Add button; to delete, click the x button
        • Capacity can be entered as a multiple of 8 within the range 16 to 5,120, and up to 9 can be created
      Redundant configurationSelectionRedundancy configuration status
      • When redundancy configuration is used, the DB instance is configured as an Active DB and a Standby DB
      Use ADSelectionSet whether to use a pre-configured AD (Active Directory) server
      • Domain Name: Domain name
      • Domain NetBIOS Name: Domain NetBIOS name
      • DNS Server IP: Enter DNS server IP / secondary DNS server IP and click the Add button
        • Up to 5 entries can be entered
      • AD Server ID: AD user ID
      • AD Server Password: User password
      • High Availability Cluster Name: Name of the failover cluster used when configuring high availability
        • Displayed only when the high availability option is used
      • Click Port Connection Guide to view the Security Group inbound/outbound rule information required for connecting the SQL server and AD server
      Network > Common SettingsRequiredNetwork settings for servers created by the service
      • Select this when you want to apply the same settings to all installed servers
      • Select a pre‑created VPC, Subnet, IP, and Public NAT
        • Each server’s IP is generated automatically
        • The Public NAT feature is available only when the VPC is connected to an Internet Gateway. Use when checked, you can select from reserved IPs in the VPC product’s Public IP. For more details, see Public IP 생성하기
      Network > Server-specific SettingsRequiredNetwork settings where servers generated by the service are installed
      • Select if you want to apply different settings for each installed server
      • Select a pre‑created VPC, Subnet, IP, and Public NAT
        • Enter the IP for each server
        • The Public NAT feature is available only when the VPC is connected to an Internet Gateway. If you check Use, you can select from reserved IPs in the VPC product’s Public IP. For more information, see Public IP 생성하기
      IP access controlSelectionService Access Policy Configuration
      • Since the access policy is set for the IP entered on the page, you do not need to configure a separate Security Group policy.
      • Enter in IP format (example: 192.168.10.1) or CIDR format (example: 192.168.10.0/24, 192.168.10.1/32), and click the Add button.
      • To delete an entered IP, click the x button next to the entered IP.
      maintenance periodSelectionDB maintenance window
      • If you select Use, you can set the day of the week, start time, and duration
      • The maintenance window is a feature that allows the user to set the time slot for performing patch operations, and patch tasks within that period are performed directly by the user.
      • For the stable operation of the system, please set a maintenance window; we are not responsible for any issues arising from not setting it or from failure to perform tasks within the window.
      Table. Microsoft SQL Server (DBaaS) service configuration items
    • Enter required database configuration information: enter or select the required information in this area.
      Category
      Required status
      Detailed description
      Database service nameRequiredDatabase management unit name
      • starts with an uppercase English letter and is entered using English characters with a length of 1 - 15
      Database name > defaultRequiredServer name applied during DB installation
      • must start with an English letter and be entered using English letters, numbers, and special characters (.,_) with a length of 3 - 20 characters
      Database name > AddRequiredEnter the Database name to install after selecting Use for the server name
      • . It must start with an English letter and be entered using English letters, numbers, and special characters (., _) with a length of 3 to 20 characters
      • For each Database, the drive where data is stored can be selected from the drives added in Service Type > Block Storage
      • Adding Databases is only possible in the Enterprise version, and up to 100 can be added
      Database usernameRequiredDB user name
      • An account with the same name is also created on the OS
      • Enter using lowercase English letters, 2 to 20 characters
      • The following names cannot be used as Database user names
        • root, user, sdscmpif, hacluster, adm, games, nobody, sshd, system, mail, postfix, sa, maxigent_cl
      Database passwordRequiredDB connection password
      • English letters, numbers, and special characters( except) including, enter 8-30 characters
      Check database passwordRequiredCheck DB connection password
      • Re-enter the DB connection password identically
      Database Port numberRequiredDB connection port number
      • Enter DB port within the range 1200 - 65535
      LicenseRequiredSQL Server License Key
      • Enter the issued license key
      • If the entered license key is invalid, the service may not be created
      Backup > UseSelectionBackup usage
      • Select Use to set the backup file retention period, backup start time, Full backup schedule (day of week), and Archive backup interval
      Backup > Retention PeriodSelectionBackup retention period
      • Select the backup retention period. Set the file retention period from 7 days to 35 days
      • Backup files incur additional charges based on size
      Backup > Backup Start PeriodSelectionBackup start time
      • Select backup start time
      • The minutes (minutes) at which the backup runs are set randomly, and the backup end time cannot be configured
      Backup > Full backup schedule (day of week)SelectionFull backup schedule
      • Select the day of the week for full backup execution
      • Full backup is performed on a weekly basis
      Backup > Archive backup scheduleSelectionArchive backup frequency
      • Select the Archive backup frequency
      • The Archive backup frequency is recommended at 1 hour. Selecting 5 minutes, 10 minutes, or 30 minutes may affect DB performance
      Audit Log SettingsSelectionWhether to store Audit Log
      • Select Use to enable the Audit Log feature
      • DDL and user connection information records are stored
      • Enabling Audit may degrade DB performance
      ServiceWatch log collectionSelectionServiceWatch log collection status
      • Select Use to configure the ServiceWatch log collection feature
      • Provided free up to 5 GB for all services within the Account, and charges apply based on storage size for usage exceeding 5 GB
      • When collecting, log groups and log streams are created automatically, and they cannot be deleted until the resource is deleted
      • To prevent exceeding 5 GB, it is recommended to delete log data directly or shorten the retention period
      ParameterRequiredDB configuration parameters
      • Click the View button to view detailed information of the parameters
      • Parameters can be modified after the service creation is complete, and a DB restart is required after modification
      DB CollationSelectionData sorting method
      • Data sorting, a command that specifies the method of comparison, can produce different results depending on the settings
      Time zoneRequiredStandard time zone used by the database
      Table. Microsoft SQL Server (DBaaS) Database configuration items
    • In the Additional Information Input area, enter or select the required information.
      Category
      Required status
      Detailed description
      tagSelectionAdd Tag
      • Up to 50 per resource can be added
      • After clicking the Add Tag button, enter or select Key, Value values
      Table. Microsoft SQL Server (DBaaS) Additional Information Input Items
  4. Summary Verify the detailed information and estimated charges generated in the panel, then click the Create button.
    • Once creation is complete, check the created resource on the Resource List page.

Microsoft SQL Server(DBaaS) Check detailed information

The Microsoft SQL Server (DBaaS) service allows you to view and edit the full list of resources and detailed information. Microsoft SQL Server(DBaaS) Details The page consists of Details, Secondary(DR) Information, Tags, Activity History tabs, and for databases with a configured Secondary(DR), an additional Secondary(DR) Information tab is provided.

To view detailed information about the Microsoft SQL Server (DBaaS) service, follow these steps.

  1. All Services > Database > Microsoft SQL Server(DBaaS) Click the menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Microsoft SQL Server(DBaaS) List Go to the page.
  3. Microsoft SQL Server(DBaaS) List Click the resource to view detailed information on the page. 3. Microsoft SQL Server(DBaaS) Details Navigate to the page.
    • Microsoft SQL Server(DBaaS) Details At the top of the page, status information and details about additional features are displayed.
      CategoryDetailed description
      Cluster statusCluster status with DB installed
      • Creating: Cluster is being created
      • Editing: Cluster is transitioning to an operational state
      • Error: Cluster encountered a failure while performing a task
        • If this persists, contact the administrator
      • Failed: Cluster failed during creation
      • Restarting: Cluster is being restarted
      • Running: Cluster is operating normally
      • Starting: Cluster is being started
      • Stopped: Cluster is stopped
      • Stopping: Cluster is stopping
      • Synchronizing: Cluster is being synchronized
      • Terminating: Cluster is being terminated
      • Unknown: Cluster status is unknown
        • If this persists, contact the administrator
      • Upgrading: Cluster is being upgraded
      Cluster controlButtons to change the cluster state
      • Start: Start a stopped cluster
      • Stop: Stop a running cluster
      • Restart: Restart a running cluster
      • Switch-Over: Switch a standby cluster to Active
      View more add-onsCluster management buttons
      • Service status synchronization: Retrieve real-time DB service status
      • Backup history: If backup is configured, verify successful execution and view the backup history
      • Database recovery: Restore the DB based on a specific point in time
      • Parameter management: View and modify DB configuration parameters
      • Secondary configuration: Configure a read‑only cluster as Secondary (DR)
      • Secondary configuration (Other-Region): Configure a disaster‑recovery Secondary in another region; if the account has no region to configure, the button is disabled
      • DB user management: View and manage DB accounts (users) registered in the DB
      • Export DB Log: Logs stored via Audit settings can be exported to the user’s Object Storage
      • Primary promotion: Promote a Secondary (DR) to Primary to ensure DB service continuity
      Service cancellationCancel Service button
      Table. Microsoft SQL Server (DBaaS) status information and additional features

Detailed Information

Microsoft SQL Server (DBaaS) List page allows you to view detailed information of the selected resource and, if necessary, edit the information.

CategoryDetailed description
Server InformationServer information configured in this cluster
  • Category: Server type (Primary, Secondary)
  • Server name: Server name
  • IP Port: Server IP and port
  • Availability Zone: Server creation location
  • Status: Server status
serviceService name
Resource TypeResource Type
SRNUnique resource ID in Samsung Cloud Platform
  • In the DB service, it refers to the cluster SRN
Resource NameResource name
  • In the DB service, it means the cluster name
Resource IDUnique resource ID in the service
ConstructorUser who created the service
Creation Date/TimeService creation date and time
ModifierUser who edited the service information
Modification date and timeDate and time the service information was modified
Image versionInstalled DB image and version information
  • If a version upgrade is required, click the Edit icon to configure
Cluster nameCluster name of the configured servers
Databse service nameDatabase Management Unit Name
Database usernameDB user name
Database name > Default DatabaseServer name applied during DB installation
Database name > Add DatabaseServer name applied during DB installation
  • When adding a Database, click the Add button to add. Refer to Database 추가하기 for adding a Database
  • When deleting an added Database, click the Edit icon to add. Refer to Database 삭제하기 for deleting a Database
Planned ComputeResource status with Planned Compute set
Maintenance periodDB Maintenance Period Status
  • If you need to set the maintenance period, click the Edit icon to configure
BackupBackup configuration status
  • If backup configuration is required, click the Edit icon to set it
  • If an immediate backup is required, click the Immediate Backup button to set it
Audit Log configurationAudit Log configuration status
  • If Audit Log configuration is required, click the Edit icon to set
ServiceWatch log collectionServiceWatch Log Collection Configuration Status
  • If log collection configuration is required, click the Edit icon next to Log Collection to configure
time zoneStandard time zone used by the database
DB CollationData sorting method
AD informationServer AD information
VIPVirtual IP information
  • can be checked only when high availability is configured
NetworkNetwork information (VPC, Subnet) of the installed DB
IP access controlService access policy configuration
  • If you need to add or remove an IP, click the Edit icon to configure
Primary & SecondaryPrimary/Secondary server type, base OS, additional Disk information
  • If you need to modify the server type, click the Edit icon next to the server type to set it. See the server type modification procedure in 서버 타입 변경하기
    • Modifying the server type requires a server reboot
  • If you need to expand storage, click the Edit icon next to the storage capacity to expand it. See the storage expansion procedure in 스토리지 증설하기
  • If you need to add storage, click the Add Disk button next to the additional Disk to add it. See the storage addition procedure in 스토리지 추가하기
Table. Microsoft SQL Server (DBaaS) Database detailed information items

Secondary(DR) information

Secondary(DR) Information tab is enabled only when Secondary(DR) is configured. Secondary(DR) Information Through the tab, you can view the Master cluster name, the number of Secondary(DR), and the status of Secondary(DR).

CategoryDetailed description
Primary informationName of the primary cluster
Secondary (DR) countNumber of Secondary (DR) created in the Primary cluster
Secondary(DR) statusStatus of the Secondary (DR) server created in the Primary cluster
  • Server name, status query, status details, status check time, and region can be viewed
  • To view the Secondary (DR) status, click the Status Query button
    • While the query is in progress, the cluster remains in Synchronizing state, and once the query completes, the cluster changes to Running state
Table. Microsoft SQL Server(DBaaS) Secondary(DR) Detailed Information Tab Items

Tag

Microsoft SQL Server (DBaaS) List page allows you to view the tag information of the selected resource, and to add, modify, or delete it.

CategoryDetailed description
Tag listTag list
  • You can view the Key and Value information of the tag
  • Up to 50 tags can be added per resource
  • When entering a tag, you can search and select from the list of previously created Keys and Values
Table. Microsoft SQL Server(DBaaS) tag tab item

Job History

Microsoft SQL Server(DBaaS) List You can view the operation history of the selected resource on the page.

CategoryDetailed description
Task History ListResource Change History
  • Operation Timestamp, Resource ID, Resource Name, Operation Details, Event Topic, Operation Result, Operator Information Check
Table. Microsoft SQL Server(DBaaS) operation history tab detailed information items

Managing Microsoft SQL Server (DBaaS) Resources

If you need to change the existing configuration options of a created Microsoft SQL Server (DBaaS) resource, recover it, or manage parameters, you can perform the tasks on the Microsoft SQL Server(DBaaS) Details page.

Operation Control

If changes occur to a running Microsoft SQL Server (DBaaS) resource, you can start, stop, or restart it. Also, when HA is configured, you can switch between Primary and Secondary servers via a switch‑over.

To control the operation of Microsoft SQL Server (DBaaS), follow the steps below.

  1. All Services > Database > Microsoft SQL Server(DBaaS) Click the menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Microsoft SQL Server(DBaaS) List Navigate to the page.
  3. Microsoft SQL Server(DBaaS) List On the page, click the resource to control its operation. 3. Microsoft SQL Server(DBaaS) Details Go to the page.
  4. Check the status of Microsoft SQL Server(DBaaS) and complete the change using the control button below.
    • Start: DB service is installed on the server and the DB service is running (Running).
    • Stop: The server where the DB service is installed and the DB service will be stopped (Stopped).
    • Restart: Only the DB service will be restarted.
    • Switch Over: You can switch the DB’s Primary server and Secondary server.

Synchronize service status

You can synchronize the real-time service status of Microsoft SQL Server (DBaaS).

To view the service status of Microsoft SQL Server(DBaaS), follow the steps below.

  1. Click the All Services > Database > Microsoft SQL Server(DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Microsoft SQL Server(DBaaS) List Navigate to the page.
  3. On the Microsoft SQL Server(DBaaS) List page, click the resource to view the service status. 3. Microsoft SQL Server(DBaaS) Details Go to the page.
  4. Click the Service Status Synchronization button. 4. While it is being queried, the cluster changes to Synchronizing state.
  5. Once the query completes, the status in the server information item is updated, and the cluster changes to Running state.

Change Server Type

The configuration can be changed.

To change the server type, follow these steps.

Caution
  • If you modify the server type, a server restart is required. * Please verify separately any software license modifications or software settings and their implementation due to server specification changes.
  1. All Services > Database > Microsoft SQL Server(DBaaS) Click the menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Microsoft SQL Server(DBaaS) List Go to the page.
  3. Microsoft SQL Server(DBaaS) List On the page, click the resource to change the server type. 3. Microsoft SQL Server(DBaaS) Details Navigate to the page.
  4. Click the Edit icon for the server type you want to change at the bottom of the detailed information. 4. Edit Server Type The popup window opens.
  5. Edit Server Type In the popup window, select the server type, then click the Confirm button.

Add storage

If you need more than 5 TB of data storage, you can add additional storage. In a redundant DB setup, all redundant servers are added simultaneously.

To add storage capacity, follow the steps below.

Caution
  • It is applied in the same way as the Storage type selected when creating the service.
  • For a high‑availability configured DB, adding storage is applied simultaneously to the storage of the Primary DB and the Secondary DB.
  1. All Services > Database > Microsoft SQL Server(DBaaS) Click the menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Microsoft SQL Server(DBaaS) List Go to the page.
  3. Microsoft SQL Server(DBaaS) List page, click the resource to add storage. 3. Microsoft SQL Server(DBaaS) Details Go to the page.
  4. Click the Add Disk button at the bottom of the detailed information. 4. Additional Storage Request The popup window opens.
  5. Additional Storage Request In the popup window, after entering the purpose and capacity, click the Confirm button.

Expanding Storage

Storage added to the data area can be expanded up to a maximum of 5 TB based on the initially allocated capacity. In a redundant DB setup, all redundant servers are expanded simultaneously.

To increase storage capacity, follow the steps below.

  1. All Services > Database > Microsoft SQL Server(DBaaS) Click the menu. 1. Go to the Service Home page of Microsoft SQL Server(DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Microsoft SQL Server(DBaaS) List Navigate to the page.
  3. On the Microsoft SQL Server(DBaaS) List page, click the resource to change the server type. 3. Microsoft SQL Server(DBaaS) Details Navigate to the page.
  4. Click the Edit icon for the additional Disk you want to add at the bottom of the detailed information. 4. Edit Additional Storage popup opens.
  5. Edit Additional Storage After entering the expansion capacity in the popup window, click the Confirm button.

Terminate Microsoft SQL Server(DBaaS)

You can cancel unused Microsoft SQL Server (DBaaS) to reduce operating costs. However, terminating the service may cause the currently operating service to stop immediately, so you should proceed with the termination only after fully considering the impact of any service interruption.

Caution
If you terminate the DB, all stored data and any configured backup data will be deleted.

To cancel Microsoft SQL Server(DBaaS), follow the steps below.

  1. Click the All Services > Database > Microsoft SQL Server(DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Microsoft SQL Server(DBaaS) List Go to the page.
  3. Microsoft SQL Server(DBaaS) List Select the resource to cancel on the page, and click the Cancel Service button.
  4. After termination is complete, verify that the resource has been terminated on the Microsoft SQL Server(DBaaS) list page.
ServiceWatch metric
Managing DB Services