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How-to guides

Users can create the service by entering the required information for Microsoft SQL Server (DBaaS) and selecting detailed options through the Samsung Cloud Platform Console.

Cloud Monitoring service termination notice

According to Samsung Cloud Platform’s policy, the Cloud Monitoring service is scheduled to be terminated.

Accordingly, services whose monitoring metrics are linked in Cloud Monitoring will no longer be able to monitor resources through Cloud Monitoring after the service improvement work in November 2026.
After that, resource monitoring can be continuously performed through the ServiceWatch service released in October 2025.

To ensure smooth service usage, proceed with the migration work according to the service termination schedule below.

  1. Guide to Applying Monitoring Service per Resource

    • New Resources: Resources created after the service improvement work in July 2026 are monitored by default using the ServiceWatch service.
    • Existing resources: After the service improvement work in September 2026 We provide concurrent monitoring through Cloud Monitoring and ServiceWatch services.
    • During the parallel operation period, you must prepare for the Servicewatch transition *
      Performance and log data backup, settings configured by users linked with existing Cloud Monitoring (e.g. You must review the event policies, etc., perform tasks such as resetting the ServiceWatch service, and complete them.
  2. Notice of the phased termination schedule for Cloud Monitoring service

    • Console menu termination (September 2026 service improvement work)
      • You cannot access the Cloud Monitoring Console through the Console menu; you can only connect via the separate URLs for each region listed below.
  • Service termination (November 2026 service improvement work)
    • All services of Cloud Monitoring, including the API, will be permanently discontinued.
      • After the service ends in November, Cloud Monitoring data cannot be accessed. * Be sure to complete the ServiceWatch transition work within the parallel operation period**.

Detailed information about ServiceWatch can be found in the ServiceWatch 개요.

Create Microsoft SQL Server (DBaaS)

You can create and use the Microsoft SQL Server (DBaaS) service from the Samsung Cloud Platform Console.

Information

Before creating the service, configure the VPC’s subnet type as General.

  • If the subnet type is Local, the corresponding Database service cannot be created.

To create a Microsoft SQL Server (DBaaS), follow the steps below.

  1. Click the All Services > Database > Microsoft SQL Server (DBaaS) menu. 1. Navigate to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) Create button. 2. Go to the Microsoft SQL Server(DBaaS) Create page.
  3. On the Microsoft SQL Server(DBaaS) Creation page, enter the information required to create the service and select detailed options.
    • Select the required information in the Image and version selection area.
      Category
      required status
      Detailed description
      Image versionRequiredProvide a list of Microsoft SQL Server (DBaaS) versions
      Table. Microsoft SQL Server (DBaaS) Image and version selection options
    • In the Service Information Input area, enter or select the required information.
      Category
      required status
      Detailed description
      Server name PrefixRequiredServer name where the DB will be installed
      • must start with a lowercase English letter and be entered using lowercase letters, numbers, and the special character (-) with a length of 3 to 13 characters
      • A postfix such as 001, 002 is appended based on the server name to generate the actual server name
      Cluster nameRequiredCluster name of DB servers
      • Enter in English using 3 to 20 characters
      • A cluster is a unit that groups multiple servers
      Service Type > Server TypeRequiredServer type for DB installation
      • Standard: Standard specification commonly used
      • High Capacity: Large-capacity server with 24 vCores or more
      Service Type > Planned ComputeSelectStatus of resources with Planned Compute configured
      • In Use: Number of resources with Planned Compute configured that are currently in use
      • Configured: Number of resources with Planned Compute configured
      • Coverage Preview: Amount applied per resource by Planned Compute
      • Create Planned Compute Service: Navigate to the Planned Compute service application page
      Service Type > Block StoragerequiredBlock Storage settings used by the DB according to purpose
      • Basic OS: Area where the DB engine is installed
      • DATA: Storage area for table data, archive files, etc.
        • Select a storage type and then enter the capacity (see Block Storage 생성하기 for details on each Block Storage type)
          • SSD: High‑performance general volume
          • HDD: General volume
          • SSD_KMS, HDD_KMS: Additional encrypted volumes that use Samsung Cloud Platform KMS (Key Management System) encryption keys
          • The configured storage type is also applied to additional storage
          • Capacity must be entered as a multiple of 8 within the range 16 to 5,120
          Additional: Data storage area
          • After selecting Use, enter the storage’s purpose and capacity
          Click the Add button to add storage, or click the x button to delete
        • Capacity can be entered as a multiple of 8 within the range 16 to 5,120, and up to 9 can be created
      Redundant configurationSelectRedundancy configuration status
      • When redundancy configuration is used, the DB instance is set up as an Active DB and a Standby DB
      Network > Common SettingsRequiredNetwork settings where servers generated by the service are installed
      • Select when you want to apply the same settings to all installed servers
      • Select a pre‑created VPC, Subnet, IP, and Public NAT
        • IP can only be generated automatically
        • The Public NAT feature is available only when the VPC is connected to an Internet Gateway. If you check Use, you can select from reserved IPs in the VPC product’s Public IP. For more details, see Public IP 생성하기
      Network > Server-specific SettingsRequiredNetwork settings for servers created by the service
      • Select when you want to apply different settings for each installed server
      • Select a pre‑created VPC, Subnet, IP, and Public NAT
        • Enter the IP for each server
        • The Public NAT feature is available only when the VPC is connected to an Internet Gateway. Use when checked, you can select a reserved IP from the VPC product’s Public IP. For more details, see Public IP 생성하기
      IP access controlSelectionService Access Policy Configuration
      • Since the access policy is set for the IP entered on the page, you do not need to configure a separate Security Group policy
      • Enter in IP format (example: 192.168.10.1) or CIDR format (example: 192.168.10.0/24, 192.168.10.1/32) and click the Add button
      • To delete an entered IP, click the x button next to the entered IP
      maintenance periodSelectDatabase maintenance window
      • If you select Use, set the day of week, start time, and duration
      • It is recommended to set a maintenance window for stable management of the DB. Patch operations will be performed at the scheduled time, causing service interruption
      • If set to unused, Samsung SDS is not responsible for issues arising from unapplied patches.
      Table. Microsoft SQL Server(DBaaS) Service Configuration Items
    • Please enter or select the required information in the Enter required database configuration information area.
      Category
      required status
      Detailed description
      Database service nameRequiredDatabase management unit name
      • Starts with an uppercase English letter and uses English characters, input 1 ~ 15
      Database name > defaultRequiredServer name applied during DB installation
      • must start with an English letter and consist of English letters, numbers, and special characters (.,_) with a length of 3 to 20 characters
      Database name > AddRequiredServer name applied during DB installation
      • After selecting use, enter the Database name to install. It must start with an English letter, and using English letters, numbers, and special characters (., _), enter 3 - 20 characters
      • For each Database, the drive where data is stored can be selected from the drives added in Service Type > Block Storage
      • Adding Databases is only possible in the Enterprise edition, and up to 100 can be added
      Database usernameRequiredDB user name
      • An account with the same name is also created on the OS
      • Enter using lowercase English letters, 2 to 20 characters
      • The following names cannot be used as Database user names
        • root, user, sdscmpif, hacluster, adm, games, nobody, sshd, system, mail, postfix, sa, maxigent_cl
      Database passwordRequiredDatabase connection password
      • English letters, numbers, and special characters ( excluding) including, enter 8-30 characters
      Database password verificationRequiredCheck DB connection password
      • Re-enter the DB connection password identically
      Database Port numberRequiredDB connection port number
      • Enter DB port within the range 1200 - 65535
      LicenseRequiredSQL Server License Key
      • Enter the issued license key
      • If the entered license key is not valid, the service may not be created
      Backup > UseSelectBackup usage
      • Select Use to set the backup file retention period, backup start time, Full backup schedule (day of week), and Archive backup interval
      Backup > Retention PeriodSelectionBackup retention period
      • Select the backup retention period. Set the file retention period to 7 days ~ 35 days
      • Backup files incur additional charges based on size
      Backup > Backup Start PeriodSelectionBackup start time
      • Select backup start time
      • The minutes during which the backup runs (minutes) are set randomly, and the backup end time cannot be set
      Backup > Full backup schedule (day of week)SelectFull backup schedule
      • Select the day of the week for full backup execution
      • Full backup is performed on a weekly basis
      Backup > Archive backup cycleSelectionArchive backup frequency
      • Select the archive backup frequency
      • The archive backup frequency is recommended at 1 hour. Selecting 5 minutes, 10 minutes, or 30 minutes may affect DB performance
      Audit Log SettingsSelectionAudit Log storage option
      • Use to enable the Audit Log feature
      • DDL and user connection information records are stored
      • Enabling Audit may degrade DB performance
      ParameterRequiredDB configuration parameters
      • Click the View button to view detailed parameter information
      • Parameters can be modified after the service creation is completed, and a DB restart is required after modification
      DB CollationSelectionData sorting method
      • A command that specifies the data sorting and comparison method, which can produce different results depending on the settings.
      time zoneRequiredStandard time zone for the database
      Table. Microsoft SQL Server (DBaaS) Database configuration items
    • Additional Information Input area, please enter or select the required information.
      Category
      required status
      Detailed description
      tagSelectAdd Tag
      • Up to 50 per resource can be added
      • After clicking the Add Tag button, enter or select Key, Value values
      Table. Microsoft SQL Server (DBaaS) additional information input fields
  4. Summary Check the detailed information and estimated charges generated in the panel, and click the Create button.
    • Once creation is complete, check the created resource on the Resource List page.

View detailed information of Microsoft SQL Server (DBaaS)

The Microsoft SQL Server (DBaaS) service allows you to view and edit the full resource list and detailed information. Microsoft SQL Server (DBaaS) Details page consists of Details, Tags, Activity History tabs, and when the DB has a Replica configured, a Replica Information tab is added.

To view detailed information about the Microsoft SQL Server (DBaaS) service, follow these steps.

  1. Click the All Services > Database > Microsoft SQL Server (DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. From the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Microsoft SQL Server(DBaaS) List Go to the page.
  3. Microsoft SQL Server(DBaaS) List Click the resource to view detailed information on the page. 3. Microsoft SQL Server(DBaaS) Details Navigate to the page.
    • Microsoft SQL Server(DBaaS) Details At the top of the page, status information and additional feature information are displayed.
      CategoryDetailed description
      Cluster statusCluster status with DB installed
      • Creating: Cluster is being created
      • Editing: Cluster is transitioning to an operational state
      • Error: Cluster encountered a failure while performing a task
        • If this persists, contact the administrator
      • Failed: Cluster failed during creation
      • Restarting: Cluster is being restarted
      • Running: Cluster is operating normally
      • Starting: Cluster is starting
      • Stopped: Cluster is stopped
      • Stopping: Cluster is being stopped
      • Synchronizing: Cluster is synchronizing
      • Terminating: Cluster is being terminated
      • Unknown: Cluster status is unknown
        • If this persists, contact the administrator
      • Upgrading: Cluster is being upgraded
      Cluster controlButtons that can change the cluster state
      • Start: Start a stopped cluster
      • Stop: Stop a running cluster
      • Restart: Restart a running cluster
      • Switch-Over: Switch a standby cluster to Active
      More featuresCluster management buttons
      • Service Status Synchronization: Query real-time DB service status
      • Backup History: Verify successful backup execution and view backup history when backup is configured
      • Database Recovery: Recover the DB based on a specific point in time
      • Parameter Management: View and modify DB configuration parameters
      • Add Secondary: Configure a read‑only replica cluster
      • DB User Management: View and manage DB accounts (users) registered in the DB
      • Export DB Log: Export logs stored through audit settings to the user’s Object Storage
      Service cancellationService cancellation button
      Table. Microsoft SQL Server(DBaaS) status information and additional features

Detailed information

You can view the detailed information of the selected resource on the Microsoft SQL Server (DBaaS) List page and, if necessary, edit the information.

CategoryDetailed description
Server InformationServer information configured in this cluster
  • Category: Server type (Primary, Secondary)
  • Server name: Server name
  • IP:Port: Server IP and port
  • Status: Server status
serviceService name
Resource TypeResource Type
SRNUnique resource ID in Samsung Cloud Platform
  • In the DB service, it refers to the cluster SRN
Resource NameResource name
  • In the DB service, it refers to the cluster name
Resource IDUnique resource ID in the service
ConstructorUser who created the service
Creation date and timeService creation date and time
ModifierUser who edited the service information
Modification dateDate and time the service information was modified
Image versionInstalled DB image and version information
  • If a version upgrade is required, click the Edit icon to configure
Cluster nameCluster name of the configured servers
Databse service nameDatabase Management Unit Name
Database usernameDB user name
Database name > Default DatabaseServer name applied during DB installation
Database name > Add DatabaseServer name applied during DB installation
  • When adding a Database, click the Add button. For adding a Database, refer to Add Database
  • When deleting an added Database, click the Edit icon. For deleting a Database, refer to Delete Database
Planned ComputeResource status with Planned Compute configured
maintenance periodDB Maintenance Period Status
  • If you need to set the maintenance period, click the Edit icon to configure
BackupBackup configuration status
  • If backup configuration is required, click the Edit icon to set it
Audit Log SettingsAudit Log configuration status
  • If you need to configure Audit Log, click the Edit icon to set it up
time zoneStandard time zone for the database
DB CollationData sorting method
VIPVirtual IP information
  • can be checked only when high availability is configured
NetworkNetwork information (VPC, Subnet) where the DB is installed
IP access controlService access policy configuration
  • If you need to add or remove IPs, click the Edit icon to configure
Primary & SecondaryPrimary/Secondary server type, default OS, additional Disk information
  • If you need to modify the server type, click the Edit icon next to the server type to configure. The server type modification procedure is described in Changing Server Type
    • Modifying the server type requires a server reboot
  • If you need to expand storage, click the Edit icon next to the storage capacity to expand. The storage expansion procedure is described in Expanding Storage
  • If you need to add storage, click the Add Disk button next to the additional Disk to add. The storage addition procedure is described in Adding Storage
Table. Microsoft SQL Server (DBaaS) Database detailed information items

tag

Microsoft SQL Server (DBaaS) List You can view the tag information of the selected resource on the page, and you can add, modify, or delete it.

CategoryDetailed description
Tag listTag list
  • Tag Key and Value information can be viewed
  • Up to 50 tags can be added per resource
  • When entering a tag, you can search and select from the list of previously created Keys and Values
Table. Microsoft SQL Server (DBaaS) Tag Tab Items

Work History

Microsoft SQL Server(DBaaS) List page allows you to view the operation history of the selected resource.

CategoryDetailed description
Task History ListResource Change History
  • Operation timestamp, Resource ID, Resource Name, Operation details, Event topic, Operation result, Operator information verification
Table. Microsoft SQL Server (DBaaS) job history tab detailed information items

Managing Microsoft SQL Server (DBaaS) Resources

If you need to change the existing configuration options of a provisioned Microsoft SQL Server (DBaaS) resource, or perform recovery, parameter management, etc., you can perform the tasks on the Microsoft SQL Server(DBaaS) Details page.

Control operation

If changes occur to a running Microsoft SQL Server (DBaaS) resource, you can start, stop, or restart it. Also, when HA is configured, you can switch the Primary-Secondary servers via a switch-over.

To control the operation of Microsoft SQL Server (DBaaS), follow the steps below.

  1. Click the All Services > Database > Microsoft SQL Server (DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Navigate to the Microsoft SQL Server(DBaaS) List page.
  3. Microsoft SQL Server(DBaaS) List On the page, click the resource to control its operation. 3. Microsoft SQL Server(DBaaS) Details Go to the page.
  4. Check the Microsoft SQL Server(DBaaS) status and complete the change using the control button below.
    • Start: the server where the DB service is installed and the DB service is running (Running).
    • Stop: The server hosting the DB service and the DB service itself are stopped.
    • Restart: Only the DB service will be restarted.
    • Switch Over: You can switch the Primary and Secondary servers of the DB.

Synchronize service status

You can synchronize the real-time service status of Microsoft SQL Server (DBaaS).

To check the service status of Microsoft SQL Server (DBaaS), follow the steps below.

  1. All Services > Database > Microsoft SQL Server(DBaaS) menu, please click. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Microsoft SQL Server(DBaaS) List Navigate to the page.
  3. Microsoft SQL Server(DBaaS) List Click the resource on the page to view the service status. 3. Microsoft SQL Server(DBaaS) Details Go to the page.
  4. Click the Service Status Synchronization button. 4. During the query, the cluster changes to Synchronizing state.
  5. When the query completes, the status in the server information field is updated, and the cluster changes to the Running state.

Change server type

You can change the configured server type.

To change the server type, follow these steps.

Caution
  • If you modify the server type, a server restart is required. * Please separately verify any software license modifications or software settings and their implementation resulting from server specification changes.
  1. Click the All Services > Database > Microsoft SQL Server(DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Navigate to the Microsoft SQL Server(DBaaS) List page.
  3. Microsoft SQL Server(DBaaS) List Click the resource on the page for which you want to change the server type. 3. Microsoft SQL Server(DBaaS) Details Navigate to the page.
  4. Click the Edit icon of the server type you want to change at the bottom of the detailed information. 4. Edit Server Type The popup window opens.
  5. Edit Server Type After selecting the server type in the popup window, click the Confirm button.

Add storage

If you need more than 5 TB of data storage, you can add additional storage. For a redundant DB configuration, all redundant servers are added simultaneously.

To add storage capacity, follow the steps below.

Caution
  • It is applied in the same way as the Storage type selected when creating the service.
  • For a high‑availability configured DB, adding storage is applied simultaneously to the storage of the Primary DB and the Secondary DB.
  1. Click the All Services > Database > Microsoft SQL Server(DBaaS) menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Navigate to the Microsoft SQL Server(DBaaS) List page.
  3. Microsoft SQL Server(DBaaS) List page, click the resource to add storage. 3. Microsoft SQL Server(DBaaS) Details Navigate to the page.
  4. Click the Add Disk button at the bottom of the details. 4. Additional Storage Request The popup window opens.
  5. Additional Storage Request In the popup window, after entering the purpose and size, click the Confirm button.

Expand storage

Storage added to the data area can be expanded up to a maximum of 5 TB based on the initially allocated capacity. In a redundant DB configuration, all redundant servers are expanded simultaneously.

To increase storage capacity, follow the steps below.

  1. All Services > Database > Microsoft SQL Server(DBaaS) Click the menu. 1. Go to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Microsoft SQL Server(DBaaS) List Go to the page.
  3. Microsoft SQL Server(DBaaS) List On the page, click the resource to change the server type. 3. Microsoft SQL Server(DBaaS) Details Navigate to the page.
  4. Click the Edit icon of the additional Disk you want to add at the bottom of the detailed information. 4. Edit Additional Storage The popup window opens.
  5. Edit Additional Storage In the popup window, after entering the expansion capacity, click the Confirm button.

Cancel Microsoft SQL Server (DBaaS)

You can reduce operating costs by terminating the unused Microsoft SQL Server (DBaaS). However, if you terminate the service, the running service may be stopped immediately, so you should thoroughly consider the impact of service interruption before proceeding with the termination.

Caution
If you terminate the DB, all stored data and any configured backup data will be deleted.

To cancel Microsoft SQL Server(DBaaS), follow the steps below.

  1. Click the All Services > Database > Microsoft SQL Server (DBaaS) menu. 1. Navigate to the Service Home page of Microsoft SQL Server (DBaaS).
  2. On the Service Home page, click the Microsoft SQL Server(DBaaS) menu. 2. Microsoft SQL Server(DBaaS) List Go to the page.
  3. Microsoft SQL Server(DBaaS) List on the page, select the resource to cancel, and click the Cancel Service button.
  4. After termination is complete, check on the Microsoft SQL Server(DBaaS) list page whether the resource has been terminated.
Monitoring metrics
DB Service Manage