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Install ServiceWatch Agent

Users can install the ServiceWatch Agent on a Bare Metal Server to collect custom metrics and logs.

Reference
Collecting custom metrics/logs via the ServiceWatch Agent is currently available only on Samsung Cloud Platform For Enterprise. It will also be available in other offerings in the future.
Caution
Collecting metrics through the ServiceWatch Agent is classified as custom metrics and, unlike the default collected metrics, incurs charges; therefore, it is recommended to remove or disable unnecessary metric collection settings.

ServiceWatch Agent

On a Bare Metal Server, the agents that need to be installed to collect ServiceWatch’s custom metrics and logs can be divided into two main types. It is a Prometheus Exporter and Open Telemetry Collector.

CategoryDetailed description
Prometheus ExporterProvide metrics of a specific application or service in a format that Prometheus can scrape
  • To collect OS metrics from servers, you can use Node Exporter for Linux servers and Windows Exporter for Windows servers, depending on the OS type.
Open Telemetry CollectorActs as a centralized collector that gathers telemetry data such as metrics and logs from distributed systems, processes (filtering, sampling, etc.) it, and exports it to multiple backends (e.g., Prometheus, Jaeger, Elasticsearch, etc.)
  • Exports data to the ServiceWatch Gateway so that ServiceWatch can collect metric and log data.
Table. Explanation of Prometheus Exporter and Open Telemetry Collector
Reference
The ServiceWatch Agent guide can be used in the same way as Virtual Server. For more details, see Virtual Server > ServiceWatch Agent.

Pre-configuration for Using ServiceWatch Agent

To use the ServiceWatch Agent, please refer to Prerequisite Settings for ServiceWatch Agent and prepare the prerequisite settings.

How-to guides
Setting up RHEL Repo and WKMS