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Installing the ServiceWatch Agent

Users can install the ServiceWatch Agent on a Bare Metal Server to collect custom metrics and logs.

Notice

When collecting custom metrics or logs using the ServiceWatch Agent, contact us separately for the kr-south3 region by referring to Support Center > Inquiry.

Warning

Metric collection through the ServiceWatch Agent is billed separately from default metrics because it is categorized as custom metrics. We recommend removing or disabling any unnecessary metric collection settings.

ServiceWatch Agent

The agents that must be installed on a Bare Metal Server to collect custom metrics and logs for ServiceWatch can be broadly divided into two types. They are the Prometheus Exporter and the Open Telemetry Collector.

Category	Detailed Description
Prometheus Exporter	Provides metrics for specific applications or services in a format that Prometheus can scrape. To collect OS metrics from a server, you can use Node Exporter for Linux servers and Windows Exporter for Windows servers, depending on the OS type. For instructions on using Node Exporter and Windows Exporter, refer to Virtual Server > ServiceWatch Agent.
Open Telemetry Collector	Acts as a centralized collector that gathers telemetry data such as metrics and logs from distributed systems, processes it (e.g., filtering, sampling), and exports it to multiple backends (e.g., Prometheus, Jaeger, Elasticsearch). Exports data to the ServiceWatch Gateway, enabling ServiceWatch to collect metrics and log data. For instructions on using the Open Telemetry Collector provided by ServiceWatch, refer to ServiceWatch > Using the ServiceWatch Agent.

Category

Detailed Description

Prometheus Exporter

Provides metrics for specific applications or services in a format that Prometheus can scrape.

To collect OS metrics from a server, you can use Node Exporter for Linux servers and Windows Exporter for Windows servers, depending on the OS type.
- For instructions on using Node Exporter and Windows Exporter, refer to Virtual Server > ServiceWatch Agent.

Open Telemetry Collector

Acts as a centralized collector that gathers telemetry data such as metrics and logs from distributed systems, processes it (e.g., filtering, sampling), and exports it to multiple backends (e.g., Prometheus, Jaeger, Elasticsearch).

Exports data to the ServiceWatch Gateway, enabling ServiceWatch to collect metrics and log data.

For instructions on using the Open Telemetry Collector provided by ServiceWatch, refer to ServiceWatch > Using the ServiceWatch Agent.

Table. Description of Prometheus Exporter and Open Telemetry Collector

Reference

The ServiceWatch Agent guide can be used in the same way as the Virtual Server guide. For details, see Virtual Server > ServiceWatch Agent.

Preconfiguration for Using the ServiceWatch Agent

To use the ServiceWatch Agent, prepare the prerequisites by referring to Prerequisites for the ServiceWatch Agent.

How-to guides

Setting up RHEL Repo and WKMS