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Installing ServiceWatch Agent

Users can install the ServiceWatch Agent on Bare Metal Server to collect custom metrics and logs.

Note
Custom metrics/logs collection via ServiceWatch Agent is currently available only on Samsung Cloud Platform For Enterprise. It will be provided in other offerings in the future.
Caution
Metrics collection via ServiceWatch Agent is classified as custom metrics and incurs charges, unlike default collected metrics. Therefore, it is recommended to remove or disable unnecessary metric collection settings.

ServiceWatch Agent

The agents that need to be installed on Bare Metal Server for ServiceWatch’s custom metrics and log collection can be broadly divided into two types: Prometheus Exporter and Open Telemetry Collector.

CategoryDescription
Prometheus ExporterProvides metrics of specific applications or services in a format that Prometheus can scrape
  • For collecting server OS metrics, Node Exporter for Linux servers and Windows Exporter for Windows servers can be used depending on the OS type.
Open Telemetry CollectorServes as a centralized collector that collects telemetry data such as metrics and logs from distributed systems, processes them (filtering, sampling, etc.), and sends them to multiple backends (e.g., Prometheus, Jaeger, Elasticsearch, etc.)
  • Sends data to ServiceWatch Gateway to enable ServiceWatch to collect metrics and log data.
Table. Description of Prometheus Exporter and Open Telemetry Collector
Note
The ServiceWatch Agent guide can be used in the same way as Virtual Server. For more information, please refer to Virtual Server > ServiceWatch Agent.

Prerequisites for Using ServiceWatch Agent

To use the ServiceWatch Agent, please prepare the prerequisites by referring to Pre-environment Setup for ServiceWatch Agent.

How-to guides
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