How-to guides

Users can deliver event and notification messages in real time through various channels such as SMS, Email, and Mobile Application Push Notification using the Message Hub service of the Samsung Cloud Platform Console.

Add Phone Number

You can add an outgoing phone number for sending events and notification messages.

To add a phone number, follow these steps.

1. Click the All Services > Application Service > Message Hub menu. 1. Navigate to the Service Home page of Message Hub.
2. On the Service Home page, click the Phone Book menu. 2. Go to the Phone Book list page.
3. On the Phone Book List page, click the Add Phone Number button. 3. Go to the Add Phone Number page.
4. Add Phone Number Enter the required information on the page.

   Category	Required	Detailed description
   Owner	required	Phone number owner name Enter up to 63 characters using Korean, English, numbers, and special characters (-_) Duplicates allowed
   phone number	Required	Country code and phone number Enter using the special character (-) within 63 characters
   Explanation	Selection	Additional description for the phone number Enter within 50 characters
   tag	Selection	Add Tag Click the Add Tag button to create and add a tag, or edit existing tags Up to 50 can be added Newly added tags are applied after the service creation is completed

   Table. Phone number additional information input items
5. Summary In the panel, check the detailed information and the estimated billing amount, and click the Complete button. 5. Additional confirmation Notification popup appears.
6. Notification Check the content in the popup window, and click the Confirm button.
   • Once the phone number addition is complete, you can view the added phone number on the Phone Book List page.

Add Push Application

You can add an outbound Push Application for sending events and notification messages.

To add a Push Application, follow these steps.

1. Click the All Services > Application Service > Message Hub menu. 1. Navigate to the Service Home page of Message Hub.
2. On the Service Home page, click the Push Application menu. 2. Navigate to the Push Application List page.
3. On the Push Application List page, click the Add Application button. 3. Go to the Add Application page.
4. Add Application page, please enter the required information.

   Category	Required	Detailed description
   Application name	required	Push Application name Enter using English letters (both uppercase and lowercase) and numbers, 4 to 255 characters Duplicate check required
   Credential	required	FCM credential information in JSON format
   Explanation	Selection	Additional description for Push Application Enter within 50 characters
   tag	Selection	Add Tag Add Tag button click to create and add a tag, or edit existing tags Up to 50 tags can be added Newly added tags are applied after the service creation is completed

   Table. Push Application additional information input fields
5. In the Summary panel, check the detailed information and the estimated billing amount, and click the Complete button. 5. Additional confirmation Notification a popup window opens.
6. Notification Review the content in the popup window, then click the Confirm button.
   • After the Push Application addition is complete, you can view the added Push Application on the Push Application List page.

Add Domain

You can add a domain for outgoing email used for sending events and notification messages.

To add a domain, follow these steps.

1. All Services > Application Service > Message Hub Click the menu. 1. Navigate to the Service Home page of Message Hub.
2. On the Service Home page, click the Email Management > Domain menu. 2. Navigate to the Domain list page.
3. On the Domain List page, click the Add Domain button. 3. Go to the Add Domain page.
4. Enter the required information on the Add Domain page.

   Category	Required	Detailed description
   Email domain	Required	Domain name for email Duplicate check required
   Explanation	Selection	Additional description for the domain Enter within 50 characters
   tag	Selection	Add Tag Add Tag Click the button to create and add a tag, or edit existing tags Up to 50 tags can be added Newly added tags are applied after the service creation is completed

   Table. Domain additional information input fields
5. Summary In the panel, check the detailed information and the estimated billing amount, and click the Complete button. 5. Additional confirmation Notification popup window opens.
6. Notification In the popup window, review the content and click the Confirm button.
   • When the domain addition is complete, you can view the added domain on the Domain List page.

Add Email

You can add a sender Email address for sending events and notification messages.

To add an Email address, follow these steps.

1. All Services > Application Service > Message Hub Click the menu. 1. Navigate to the Service Home page of Message Hub.
2. On the Service Home page, click the Email Management > Email menu. 2. Navigate to the Email list page.
3. On the Email List page, click the Email Add button. 3. Go to the Add Email page.
4. Add Email page, enter the required information.

   Category	Whether required	Detailed description
   Email Address	Required	Sender Email address for message transmission Duplicate check required
   Explanation	Selection	Additional description about the Email Enter within 50 characters
   tag	Selection	Add Tag Add Tag Click the button to create and add a tag, or edit existing tags Up to 50 can be added Newly added tags are applied after the service creation is completed

   Table. Email additional information input fields
5. Summary panel, check the detailed information and estimated billing amount, and click the Complete button. 5. Additional confirmation notification popup window opens.
6. Notification Check the content in the popup window, and click the Confirm button.
   • When the Email addition is complete, you can view the added Email on the Domain list page.

View detailed information for each message channel

Message Hub service allows you to view and edit the list and detailed information for each message channel. The detail page is composed of the Detail Information, Access Control, Tag, Work History tabs.

To view detailed information for each channel, follow these steps.

1. Click the All Services > Application Service > Message Hub menu. 1. Navigate to the Service Home page of Message Hub.
2. Select the message channel whose list you want to view on the Service Home page. 2. Navigate to the {channel} list page.
3. On the {Channel} List page, view the per-channel list and status.
   • Phone Book: Display the list of registered phone numbers
   • Push Application: Display list of registered Push Applications
   • Domain: Display list of registered domains for Email
     • Email Management > Domain Click the menu to navigate
   • Email: Display registered Email list
     • Email Management > Email Click the menu to navigate
   • {Channel} List Information about additional features is displayed at the top of the page.

     Category	Detailed description
     Delete	Delete Item Check the item you want to delete, then click the Delete button
     Search input field	Enter a keyword to search
     Advanced Search	Search by filtering with the desired items
     {channel} Add	Add items per message channel Click the {Channel} Add button to go to the {Channel} Add page
     Settings icon	Configure columns to display in the list

     Table. Additional features
4. On the {channel} List page, click the item to view detailed information. 4. {channel} Details navigate to the page.
   • {Channel} Details At the top of the page, status information and information about additional features are displayed.

     Category	Detailed description
     Status	Service Status Creating: In progress Active: Operating normally Editing: Updating settings Terminating: Deleting Error: An error occurred
     Delete	Delete item
     Email verification	Owner authentication Email Details page only displayed, and after the initial one-time verification it is not displayed Enter the verification code sent to the owner’s Email in the Email verification popup, then click the Confirm button

     Table. Status information and additional features
   • {Channel} Detail page allows you to view or edit information, and it consists of the Detail Information, Access Control, Tag, Work History tabs.
     • On the Domain Details page, the Access Control tab is not displayed.

Detailed Information

{channel} List page, you can view the detailed information of the selected message channel and, if necessary, edit the information.

Common detailed information per channel

The common items of detailed information for each channel are as follows.

Detailed information per channel

The detailed information items for each channel are as follows.

Access Control

{Channel} Details page allows you to view the access control information of the selected message channel, and to add, modify, or delete it.

Tag

On the {Channel} Details page, you can view the tag information of the selected message channel, and add, modify, or delete it.

Job History

{Channel} Details page allows you to view the operation history of the selected message channel.

Verify authentication procedure for using sender number

You can review the authentication procedures for registering and using a message sender number, the documents required for the application, and how to obtain those documents.

Register sender number verification documents

You can register the authentication documents for using the outgoing number through Support Center > Service Request. When the document verification and authentication are completed, the sender number verification status is displayed as verified, and you can designate that phone number as the sender number to send SMS messages.

Authentication documents according to the sender number holder

The documents required for verification based on the sender number’s registered owner are as follows.

Consent Form

Please fill out the consent form in the format below.

전화번호 이용승낙서

발신번호 명의자는 [*] 서비스 계정 명의자에게 발신번호 명의자의 아래와 같은 전화번호 사용을 허락함.

• 발신번호 명의자 정보:
• 계정 명의자 정보:
• 목적:
• 전화번호 목록:
• 별첨: 아래와 같은 서류를 함께 제출할 것

1) 통신서비스이용증명원 (전화번호 목록 내 기재되어 있는 전화번호와 모두 일치할 것)
2) 사업자등록증
3) 발신번호 명의자와 계정 명의자 간 관계를 확인할 수 있는 문서 (예시: 업무위수탁 계약서. 본점–지점 증빙서류 등)
4) 전화번호 목록에 임직원의 번호가 포함된 경우 해당 임직원의 재직증명서

발신번호 명의자 OOO (인)

Issuance method of supporting documents by carrier

The procedures for issuing documents by carrier for the outgoing number are as follows.