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APIs

1: Get Inquiry List

1.1: 1.0

2: Get Service Request List

2.1: 1.0

3: Show Inquiry

3.1: 1.0

4: Show Service Request

4.1: 1.0

1 - Get Inquiry List

1.1 - 1.0

get /v1/inquiries

Description

None

상태 ACTIVE (CURRENT)

버전	최소 지원 보장일
1.0	-

Parameters

Type	Name	Description	Schema	Default
query	size optional	size Example : `20`	any of [integer, null]	20
query	page optional	page Example : `0`	any of [integer, null]	0
query	sort optional	sort Example : `created_at:desc`	any of [string, null]	None
query	title optional	title Example : `VM usage inquiry`	string	None
query	state optional	state Example : `CLOSED`	string	None
query	inquiry_type optional	inquiry type Example : `General Inquiry - Account and connection inquiry`	string	None
query	region_id optional	region id Example : `kr-west1`	string	None
query	created_at optional	created at Example : `2024-06-01T00:12:57.000000Z`	any of [string, null]	None
query	filter_inquiry_codes optional	filter inquiry codes Example : `FL01,FL02`	string	None
query	filter_states optional	filter states Example : `TODO,INPROGRESS`	string	None

Responses

HTTP Code	Description	Schema
200	OK	InquiryListResponse
400	Bad Request	None
401	Unauthorized	None
500	Internal Server Error	None

Example HTTP request

Request path

/v1/inquiries

Request header

"Scp-Accesskey = 2sd2gg=2agbdSD26svcD",
"Scp-Signature = fsfsdf235f9U35sdgf35Xsf/qgsdgsdg326=sfsdr23rsef=",
"Scp-Timestamp = 1605290625682",
"Scp-ClientType = Openapi",
"Accept-Language = ko-KR",
"Scp-Api-Version = support 1.0"

Example HTTP response

Response 200

{
    "count": 20,
    "inquiries": [
        {
            "account_id": "2010571da2f7458e97c3b881b2362b72",
            "closed_at": "2024-06-27T08:12:57.000000Z",
            "contents": "VM usage inquiry",
            "created_at": "2024-05-17T00:23:17Z",
            "created_by": "90dddfc2b1e04edba54ba2b41539a9ac",
            "files": [
                {
                    "file_name": "test.txt",
                    "id": "File-008ccb7ff65244689dacd605fafec92f",
                    "size": 298426
                }
            ],
            "id": "sr-240530-00028-nuri",
            "inquiry_code": "G01",
            "inquiry_type": "General Inquiry - Account and connection inquiry",
            "modified_at": "2024-05-17T00:23:17Z",
            "modified_by": "90dddfc2b1e04edba54ba2b41539a9ac",
            "region_id": "kr-west1",
            "resource_name": "lb1",
            "service_category": "Networking",
            "service_item": "Load Balancer",
            "state": "CLOSED",
            "title": "VM usage inquiry"
        }
    ],
    "page": 0,
    "size": 20,
    "sort": [
        "created_at:asc"
    ]
}

2 - Get Service Request List

2.1 - 1.0

get /v1/service-requests

Description

None

상태 ACTIVE (CURRENT)

버전	최소 지원 보장일
1.0	-

Parameters

Type	Name	Description	Schema	Default
query	size optional	size Example : `20`	any of [integer, null]	20
query	page optional	page Example : `0`	any of [integer, null]	0
query	sort optional	sort Example : `created_at:desc`	any of [string, null]	None
query	filter_operation_type_ids optional	2010571da2f7458e97c3b881b2362b72,1h6q5kqt42f7458e97c3b881b2311utn Example : `e8fea87728164808860ad81c6ce779b6`	string	None
query	filter_service_item_ids optional	service item id list Example : `VIRTUAL_SERVER,LOAD_BALANCER`	string	None
query	filter_title optional	title Example : `Virtual Server operation related`	string	None
query	filter_states optional	filter states Example : `REQUESTING,CLOSED`	string	None
query	from_created_at optional	from created at Example : `2024-07-01T00:00:00Z`	any of [string (date-time), null]	None
query	to_created_at optional	to created at Example : `2024-07-05T23:59:59Z`	any of [string (date-time), null]	None
query	operation_type optional	operation type Example : `Placement Group Set Up Request`	string	None
query	service_item_name optional	service item Example : `Load Balancer`	string	None
query	title optional	title Example : `Virtual Server operation related`	string	None
query	state optional	state Example : `REQUESTING`	string	None

Responses

HTTP Code	Description	Schema
200	OK	ServiceRequestListResponse
400	Bad Request	None
401	Unauthorized	None
500	Internal Server Error	None

Example HTTP request

Request path

/v1/service-requests

Request header

"Scp-Accesskey = 2sd2gg=2agbdSD26svcD",
"Scp-Signature = fsfsdf235f9U35sdgf35Xsf/qgsdgsdg326=sfsdr23rsef=",
"Scp-Timestamp = 1605290625682",
"Scp-ClientType = Openapi",
"Accept-Language = ko-KR",
"Scp-Api-Version = support 1.0"

Example HTTP response

Response 200

{
    "count": 20,
    "page": 0,
    "service_requests": [
        {
            "account_id": "2010571da2f7458e97c3b881b2362b72",
            "account_name": "dev_project",
            "closed_at": "2024-06-27T08:12:57.000000Z",
            "contents": "I need assistance with working with Virtual Server.",
            "created_at": "2024-06-01T00:12:57.000000Z",
            "created_by": "e3bff0c980dc41b2b6f3ac080b6d3ba0",
            "created_by_name": "KimSamSung(test@samsung.com)",
            "files": [
                {
                    "file_name": "test.txt",
                    "id": "File-008ccb7ff65244689dacd605fafec92f",
                    "size": 298426
                }
            ],
            "id": "007d8cc7d60c4b26bb5a833b06686db3",
            "iops_result": "Processing completed.",
            "iops_sr_id": "SR0002834921",
            "modified_at": "2024-06-11T00:12:57.000000Z",
            "modified_by": "e3bff0c980dc41b2b6f3ac080b6d3ba0",
            "operation_type": "Placement Group Set Up Request",
            "region": "kr-west1",
            "service_category_name": "Networking",
            "service_item_name": "Load Balancer",
            "state": "ACTIVE",
            "template_id": "e8fea87728164808860ad81c6ce779b6",
            "title": "Virtual Server operation related"
        }
    ],
    "size": 20,
    "sort": [
        "created_at:asc"
    ]
}

3 - Show Inquiry

3.1 - 1.0

get /v1/inquiries/{inquiry_id}

Description

None

상태 ACTIVE (CURRENT)

버전	최소 지원 보장일
1.0	-

Parameters

Type	Name	Description	Schema	Default
path	inquiry_id required	id Example : `sr-240530-00028-nuri`	string	None

Responses

HTTP Code	Description	Schema
200	OK	InquiryShowResponse
400	Bad Request	None
401	Unauthorized	None
404	Not Found	None
500	Internal Server Error	None

Example HTTP request

Request path

/v1/inquiries/{inquiry_id}

Request header

"Scp-Accesskey = 2sd2gg=2agbdSD26svcD",
"Scp-Signature = fsfsdf235f9U35sdgf35Xsf/qgsdgsdg326=sfsdr23rsef=",
"Scp-Timestamp = 1605290625682",
"Scp-ClientType = Openapi",
"Accept-Language = ko-KR",
"Scp-Api-Version = support 1.0"

Example HTTP response

Response 200

{
    "affect": "No impact on current service",
    "affect_id": "2010571da2f7458e97c3b881b2362b72",
    "answer_comment": "Here is the answer to your inquiry.",
    "answer_type": "COMMENT / EMAIL / TEL",
    "closed_at": "2024-06-27T08:12:57.000000Z",
    "contents": "VM usage inquiry",
    "created_at": "2024-05-17T00:23:17Z",
    "created_by": "90dddfc2b1e04edba54ba2b41539a9ac",
    "created_by_name": "KimSamSung(test@samsung.com)",
    "files": [
        {
            "file_name": "test.txt",
            "id": "File-008ccb7ff65244689dacd605fafec92f",
            "size": 298426
        }
    ],
    "id": "sr-240530-00028-nuri",
    "inquiry_code": "G01",
    "inquiry_type": "General Inquiry - Account and connection inquiry",
    "modified_at": "2024-05-17T00:23:17Z",
    "modified_by": "90dddfc2b1e04edba54ba2b41539a9ac",
    "recipient_email": "test@samsung.com",
    "recipient_tel_nation_id": "+82",
    "recipient_telno": "01012341234",
    "region_id": "kr-west1",
    "resource_name": "lb1",
    "service_category": "Networking",
    "service_item": "Load Balancer",
    "state": "CLOSED",
    "title": "VM usage inquiry"
}

4 - Show Service Request

4.1 - 1.0

get /v1/service-requests/{service_request_id}

Description

None

상태 ACTIVE (CURRENT)

버전	최소 지원 보장일
1.0	-

Parameters

Type	Name	Description	Schema	Default
path	service_request_id required	id Example : `007d8cc7d60c4b26bb5a833b06686db3`	string	None

Responses

HTTP Code	Description	Schema
200	OK	ServiceRequest
400	Bad Request	None
401	Unauthorized	None
404	Not Found	None
500	Internal Server Error	None

Example HTTP request

Request path

/v1/service-requests/{service_request_id}

Request header

"Scp-Accesskey = 2sd2gg=2agbdSD26svcD",
"Scp-Signature = fsfsdf235f9U35sdgf35Xsf/qgsdgsdg326=sfsdr23rsef=",
"Scp-Timestamp = 1605290625682",
"Scp-ClientType = Openapi",
"Accept-Language = ko-KR",
"Scp-Api-Version = support 1.0"

Example HTTP response

Response 200

{
    "account_id": "2010571da2f7458e97c3b881b2362b72",
    "account_name": "dev_project",
    "closed_at": "2024-06-27T08:12:57.000000Z",
    "contents": "I need assistance with working with Virtual Server.",
    "created_at": "2024-06-01T00:12:57.000000Z",
    "created_by": "e3bff0c980dc41b2b6f3ac080b6d3ba0",
    "created_by_name": "KimSamSung(test@samsung.com)",
    "files": [
        {
            "file_name": "test.txt",
            "id": "File-008ccb7ff65244689dacd605fafec92f",
            "size": 298426
        }
    ],
    "id": "007d8cc7d60c4b26bb5a833b06686db3",
    "iops_result": "Processing completed.",
    "iops_sr_id": "SR0002834921",
    "modified_at": "2024-06-11T00:12:57.000000Z",
    "modified_by": "e3bff0c980dc41b2b6f3ac080b6d3ba0",
    "operation_type": "Placement Group Set Up Request",
    "region": "kr-west1",
    "service_category_name": "Networking",
    "service_item_name": "Load Balancer",
    "state": "ACTIVE",
    "template_id": "e8fea87728164808860ad81c6ce779b6",
    "title": "Virtual Server operation related"
}